Automotive Sales Consultant resume examples

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Professional Summary

Highly-skilled equipment consultant and analyst specializing in general maintenance. Solid background with over 26 years of experience in automotive/equipment maintenance. Highly customer service-oriented. Reliable worker with strong mechanical aptitude and willingness to learn. Customer-oriented Facilities Maintenance Tech offering a strong management background, including work assignment, planning, review and training staff in work procedures. Wide knowledge of techniques, materials and equipment related to repair and maintenance of facilities. Assemble, inspect and install new equipment.

  • Strong mechanical and electrical skills
  • Proficient with blueprints/mechanical engineering drawings
  • Flexible schedule
  • Organized
  • Motivated self-starter
  • Working / building. military projects from print
  • MSDS knowledge
  • General building maintenance
  • Certified Mechanic
  • Fabrication
  • Certified Soldering Specialist
  • HVAC and refrigeration systems
  • Clean driving record
  • Licensed Refrigeration Technician
Work History
Service Technician, 11/2018 to Current
Crest InfinitiFrisco, TX
  • Diagnosed and troubleshoot problems, fixing and restoring machines to peak performance.
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Explained findings to customers and outlined repair or service options.
  • Repaired and performed troubleshooting for All mechanical
  • equipment.
  • Assisted team members with troubleshooting and diagnostics.
  • Surpassed corporate goals by reaching 95% customer satisfaction rating in 6 months.
  • Corrected issues with mechanical, electrical and hydraulic systems, enhancing performance and reducing recurrence of maintenance issues.
  • Followed work orders, technical drawings and procedures in delivering scheduled maintenance and service with minimal downtime.
Production Specialist Senior, 04/19 to 04/2019
Raytheon/Volt Management CorporationMcKinney, TX
  • Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
  • Fabricated large and small parts per drawing and assembled parts as required.
  • Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
  • Kept work areas clean and neat.
Automotive Sales Consultant / Service Advisor, 08/2017 to 04/2018
Bob Tomes FordMcKinney, TX
  • Reviewed files, records and other documents to obtain information and respond to requests.
  • Matched purchase orders with invoices and recorded the necessary information.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Strong leader of customer support staff.

Trained staff on operating procedures and company services.

  • Effective liaison between customers and internal departments.
  • Managed work flow to exceed quality service goals.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Acura Master Technician, 01/2016 to 08/2017
Goodson Acura of DallasDallas, TX
  • Perform accurate diagnostics of any vehicle, most frequently Acura and Honda, presented for maintenance and repair issues.
  • Display various skills including bumper to bumper servicing from simple oil changes to transmission and engine repairs.
  • Hold extensive knowledge in both import and domestic vehicles.
  • Provide excellent attention to detail ,delivering prompt service resulting in high customer satisfaction.
  • Inspected and tested components, assemblies and power tools.
  • Observed all safety policies and procedures.
  • Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties.
  • Investigated equipment failures to diagnose faulty operation and made appropriate maintenance recommendations.
Associate of Science: Biomedical Engineering Technologies, Expected in 08/2021
Collin County Community College District - Plano, TX
  • Majored in Science
  • Continuing education in Radiology
ASSOCIATE OF SCIENCE: Automotive/Diesel Universal Technical Institute - Houston, Texas
DIESEL DEGREE SCIENCE DEGREE Universal Technical Institute - Houston, Texas
MACS HVAC certification in R12 and R134a Systems
ASE Brakes certification
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Professional Summary
Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
  • Project management
  • Budgeting and finance
  • Self-motivated
  • Strong verbal communication
  • Powerful negotiator
  • Extremely organized
  • Team leadership
  • Data management
  • Team leadership
  • Data entry
  • Goal-oriented
  • Excellent communication skills
  • Customer service-oriented
  • Retail merchandising specialist
  • Basic administrative knowledge
  • POS software expert
  • Friendly demeanor
  • People-oriented
  • Strong work ethic
  • Outstanding interpersonal skills
Work History
Custodian, 08/2016 to Current
City of Haverhill Haverhill, Massachusetts
  • (1 years 6 months).
  • Haverhill, Massachusetts picking up trash, sweeping, mopping, vacuuming, or using industrial cleaning equipment to clean floors, cleaning and stocking bathrooms, making sure buildings are secure, cleaning windows, and minor building maintenance and repairs.
Sales Associate, 03/2015 to 08/2016
T-Mobile Deutschland GmbH Manchester, New Hampshire
  • Meet the sales and customer service goals that the company set forth every month and store goals every month.
  • Keep tabs on the store's prospective customers, increase traffic through activities, and work through family and friends to increase the market awareness of cell phones, smartphones, and other wireless technology.
  • By participating in scheduled PR and marketing campaigns, add customers who want to change from another cell phone plan and provider.
  • Skills: Customer Service - Face-to-Face Support, telephone etiquette, Listening.
Cable Technician, door to door salesperson, 05/2011 to 03/2015
Xfinity Comcast Rep chelmsford, MA
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Built relationships with customers to increase likelihood of repeat business.
Automotive sales consultant, 04/2009 to 02/2011
Peters Auto Nashua, New Hampshire
  • Building relationships with potential Clients.
  • Answering Phone calls and questions about specifications on Vehicles.
  • Pre-qualify prospects who express serious interest in purchasing a vehicle.
  • Negotiating the price of vehicle.
  • Evaluating trades.
Sales Associate, 08/2007 to 04/2009
Jaffarian Volvo and Toyota Haverhill, Massachusetts
  • Building relationships with potential Clients.
  • Answering Phone calls and questions about specifications on Vehicles.
  • Pre-qualify prospects who express serious interest in purchasing a vehicle.
  • Negotiating the price of vehicle.
  • Evaluating trades.
Sales Consultant, 08/2005 to 04/2007
Cingular Wireless Plaistow, New Hampshire
  • At Cingular Wireless my job position contained sales, schedules, goal setting and also customer service.
  • There were monthly goals that needed to be maintained.
  • Knowledge of the product played a major part of the work environment.
  • Being able to help customers find the most suitable products that fits their needs.
Appliance Sales Consultant, 05/2003 to 02/2006
Sears Roebuck Salem, New Hampshire
  • While working for the Sears department store I experience different challenges when it came to its customers.
  • When working there you had to be ready for anything.
  • What I liked the most when working there was the satisfaction that I received when getting that item that could not be found by one of my peers for a customer, having that customer leave with a smile and that look of satisfaction was a great accomplishment for me.
Business Management and Marketing, 2004
Londonderry High School -
New Hampshire Tech Some College Coursework Completed
Psychology, Sociology, Business Law, Criminal Law, and other Basic Courses.: 2001
  • Created strategies to develop and expand existing customer sales, which resulted in a 60% increase in monthly sales.
  • Promoted to Key Holder after 2] months of employment.
  • Exceeded team sales goals by100%.
  • was number 2 salesperson in terms of boxes accessories insurance and total profit for 11 months straight