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Summary
Self-motivated and reliable individual with the ability to function extremely well independently and as a leader in a team environment. Strengths include a solid work ethic, adaptability to varied business environments, and fluent in Spanish.
Skills & Hobbies
  • Level 1 Interpener
  • Strong leader
  • METRC expert
  • Cannabis enthusiast
  • Bilingual in Spanish
  • Attention to detail
  • Creative thinker and problem solver
  • Dependable
  • Adaptable
  • Outdoor enthusiast
  • Animal lover
Experience
Formulations Specialist 05/2018 to Current Cura Cannabis Solutions Portland, OR
  • Formulation of terpene profile for Elite strains / Elite Live Resin / CBD strains / 1:1 & 2:1 THC/CBD strains
  • Digitally logging all information in METRC, Microsoft Cloud and internal inventory software
  • Conducting test pull samples with lab technician
  • Research and development on daily strains produced
  • Inventory of all bulk goods (done daily) and METRC inventory audits (done bi-weekly)
  • Conducting wholesale orders and registering / accepting transfers
Server / Bartender 10/2017 McMenamins Ringlers Pub Portland, OR
  • Promoted after 30 days to bartender position
  • Supported management by creating comprehensive product lists for all staff members
  • Displayed great initiative during busy hours leading to corporate recognition and reward
  • Created a warm and welcoming environment for all patrons
  • Displayed excellent time management with "early entry" crowds during sold out concerts at the Crystal Ballroom
Lead Server / Shift Manager 08/2016 to 09/2017 Pita Jungle Flagstaff, AZ
  • Created weekly cocktail specials and aided in implementing Wine Wednesday
  • Promoted after three months of employment
  • Everyday duties of a shift manager / lead server (i.e. counting money, making deposits, setting server sections)
  • Organized and detailed bar area while revamping beer, wine and spirit selection
  • Designed and implemented new server / bartender / host / busser side work
Lead Bartender / Shift Manager 05/2016 to 09/2017 The Orpheum Theatre Flagstaff, AZ
  • Promoted after one month of employment
  • Selecting nightly specials and ensuring register and display monitors correlate
  • Created and enforced closing side work that improved cleanliness and operation of the bar
  • Open and close shifts while handling tip out and security detail
Bartender / Social Media Manager 06/2015 to 04/2016 Gordon Biersch Gilbert, AZ
  • Everyday management of Instagram, Twitter and Facebook pages for Gilbert location
  • Offered promotion after four months of employment
  • Handled bar customers while also working the well at high volume
  • Performed weekly inventory reports
Manager / Bartender 12/2014 to 05/2015 BLD Chandler, AZ
  • Promoted after one month of employment
  • Translated over 40 kitchen recipes from English to Spanish for executive chef
  • Accommodated high volume of guests especially for Sunday brunch
  • Assumed everyday duties of management
  • Daily management of Instagram, Facebook, Twitter and review sites
Server / Bartender 07/2013 to 12/2014 Altitudes Bar & Grill Flagstaff, AZ
  • Assumed daily management of social media platforms
  • Managed and responded to Yelp and Trip Advisor reviews
  • Provided excellent customer service on the floor as well as behind the bar
  • Wrote daily food and drink specials
  • Promoted / set up / bartended Tequila Sunrise two years in a row 
Front End Manager 07/2012 to 06/2013 Natural Grocers Flagstaff, AZ
  • Implemented monthly meetings and departmental evaluations
  • Created comprehensive check list for front end team
  • Effectively developed an organizational structure that increased productivity
  • Conducted weekly inventory checks and reorganization of check stand grab-n-go
Replenishment And Presentation Manager 06/2011 to 07/2012 Michael's Arts & Crafts Flagstaff, AZ
  • Daily management of overall operations
  • Tri- weekly unloading / unpacking / sorting and stocking of all store items
  • Weekly display and isle changes designed by corporate
  • Assumed opening and closing duties of a store manager
Retail Manager 12/2008 to 06/2011 Arizona Snowbowl Flagstaff, AZ
  • Held lead positions at three different lodge locations
  • Promoted to senior management position after two months of employment
  • Assumed all duties of a retail manager (i.e. ordering and purchasing merchandise, store layout and design, scheduling and overall operations)
Education
2014 Northern Arizona University Flagstaff, AZ
Major in Spanish
Minor in Business
Spanish language and culture Universidad de Salamanca Salamanca, Spain
  • 20 hours Advanced Spanish
  • 10 hours Spanish Communication
  • 10 hours Spanish Culture

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Professional Summary
Dedicated and focused ,energetic administrative assistant  who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Core Qualifications
  • Microsoft Office proficiency
  • Results-oriented
  • Meticulous attention to detail
  • Strong interpersonal skills
  • Dedicated team player
  • Excel spreadsheets
  • Time management
  • Multi-family property management
  • Team management
Experience
03/2020 - Current Multi-Site Community Manager Commonwealth Real Estate Svcs | Vancouver, WA
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Coordinated maintenance and repair requests with department and contacted contractors for bid proposals.
  • Managed day-to-day operations for 2-unit apartment and senior mobile home park property with 100 occupants.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
10/2018 - Current Office Manager A1 Stoves Inc | Chico, CA

Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance.

Organized files, developed spreadsheets, faxed reports and scanned documents.

Managed daily office operations and maintenance of equipment.

Contacted customers prior to delivery to confirm and coordinate delivery times.

Evaluated operational records and made scheduling adjustments to maximize efficiency.

02/2014 - 09/2018 Office Manager Creative Drywall & Texture | Vancouver, WA
  • Oversaw daily functions
  • Scheduled appointments and maintained master calendar
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Elevated customer satisfaction ratings by resolving client and case issues effectively
  • Evaluated and identified ineffective workflow processes, implementing solutions to improve productivity and personnel performance
  • Directed team of 3 administrative professionals to meet team needs in fast-paced environment
Education
2005 Associate of Arts Degree : Business Administration
Butte College | Oroville, CA

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Skills
  • Highly detail-oriented
  • Superior time management
  • Exceptionally organized
  • Self-motivated
  • Store presentation
  • Training and mentor
  • Strong customer relations
  • Negotiation skills
  • Needs assessments
  • Sales analysis
  • Sales forecasting
  • Researched sales leads
Professional Summary

Performance driven Sales/Finance Manager gifted with a strong work ethic and great leadership skills.

Work History
Finance Manager, 07/2018 to 09/2019
Bob Caldwell Chrysler Jeep Dodge Ram Columbus, Ohio
Sales Manager/Finance Manager, 09/2017 to 06/2018
Bobby Layman Chevrolet Columbus, OH

Working with and training sales consultants. Goal planning. Bringing new programs and guidelines into effect for a smoother and more efficient operating procedure. Structuring deals for sales associates. Presenting and closing of car deals. Following up with customers to check on satisfaction or recapturing missed opportunities. Working with the banking institutions to get customer approvals or better rate tiers. Pulling of the OFAC reports, pulling credit, and submitting deals.

Finance Manager, 03/2017 to 08/2017
John Hinderer Honda Heath, Ohio, United States

Checking and correcting sales staff missing documents from any deal. Contacting and scheduling corrections to be made in regards of programming to bank contracts or internal paperwork. Training sales staff on the process of presenting to selling a vehicle. Submitting deals to the banks for purchase. Selling products and maximizing every car deal.

Finance Manager, 07/2016 to 03/2017
Dennis Hyundai of Dublin Columbus, Oh

Receipting cash and credit payments for in store purchases. Worked with the banks on funding or approval issues. Packaged and sent out all deals to the lenders. Opened and closed the business. Addressed customer questions and concerns regarding products, prices and availability. Selling add-on services and products to existing customers, generating revenue. Provided training to new team members. Maintained friendly and professional customer interactions.

Finance Manager, 07/2013 to 07/2016
Lindsay Honda Columbus, OH

Open and closed the store. Receipting cash and credit payments. Addressed customer questions and concerns regarding products, prices and availability. Selling of add-on services to existing customers. Work as team member and leader to provide the highest level of service to customers. Maintained friendly and professional customer interactions.

Sales Consultant, 04/2011 to 06/2013
Performance Chrysler Jeep Dodge Ram Columbus, OH
Education
High School Diploma: 1993
Marysville High School - Marysville, OH

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Professional Summary

Seasoned Sales Manager with over 15 years of experience and proven success in the sales and management. 15 years of Consultative Selling experience with proven ability to successfully articulate and build value in the context of the clients business needs, challenges and industry drivers. Extensive experience in developing aggressive new client acquisition plans to quickly secure long-term contracts and re-occurring revenues.

Skills
  • Business development expertise
  • Revenue generation
  • Project management
  • Excellent customer service 
  • Resourceful nature
  • Documentation
  • Relationship management
  • Verbal/written communication
  • Team Management
  • Excellent Communicator

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Work History
Branch Manager, 04/2015 to Current
ADECCO STAFFINGGARDEN GROVE, CA
  • Oversee and Manage the Orange County, Garden Grove office. 
  • Development and maintenance of branch accounts, overseeing P&L's, managing a staff of in-house recruiters and achieving both individual and branch new business quotas.
  • Over Achievement of individual and branch annual sales quota of 1.4M by 32% within first 12 months of employment.
  • Increased gross margins by 10% and profits to a record 30% by reengineering business and marketing plan for branch to better focus on high margin services.
  • Forecast local branch growth, develop attractive cost models, and deliver total service solutions aligned with clients strategic business objectives.
  • Managing budgets, allocating branch funds, and defining financial objectives.
  • Drafting forecasts and business plans, as well as organizing marketing activities and events for the branch.
Business Development Manager, 04/2011 to 04/2015
LABOR READY STAFFINGCOSTA MESA, CA
  • Consistent overachievement in new business revenues.- Surpassed annual sales target of 2.4M, four consecutive years; over 25% (2011-2012) and over 31% (2012-2015).
  • Exceeded sales revenue quotas by developing targeted lead generation strategies, Analyzing industry trends and creating customized marketing plans to acquire new business accounts.
  • Identified and qualified sales opportunities by providing a consultative and value-added approach to develop relationships.
  • Coordinated with the Recruiting & Fulfillment Team to onboard new clients
  • Researched clients' business issues and goals to offer appropriate solutions.
  • Developed new business opportunities by effectively communicating product lines to leading international corporations.
  • Created alternative business plans to improve customer relationships.
Sales Manager, 02/2008 to 04/2011
EZ MORTGAGE FUNDINGTUSTIN, CA
  • Utilized Consultative sales approach in working with mortgage and real estate agents. 
  • Acted as a lead generator for real estate residential mortgage industry. 
  • Met and exceeded monthly sales quota goals between $25,000 and $40,000 in gross revenue.
  • Trained all incoming sales team members.
Commercial Sales Manager, 02/2008 to 04/2011
NATIONAL EQUIPMENT & SERVICES CORPORATIONIRVINE, CA
  • Increased annual sales target of 1.6M by 37.5% (2008-2009) and 39% (2009-2011).
  • Acted as a Subject Matter Expert and advisor in the commercial installation market to develop deep consultative credibility with target accounts.
  • Supported the sales team in writing proposals and closing contracts.
  • Presented customized value proportions and proposals to C-level Decision makers(Door installation, Doc Levelers, corporate contractor repairs) to create new business opportunities. 
  • Developed quarterly and annual sales department budgets and approved all sales staff budget expenditures.
Education
Communications Specialist UNITED STATES NAVY - 8 years
Process: Current
UNIVERSITY OF PHOENIX - CA