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Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Managed daily office operations and maintenance of equipment.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Evaluated operational records and made scheduling adjustments to maximize efficiency.
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Performance driven Sales/Finance Manager gifted with a strong work ethic and great leadership skills.
Working with and training sales consultants. Goal planning. Bringing new programs and guidelines into effect for a smoother and more efficient operating procedure. Structuring deals for sales associates. Presenting and closing of car deals. Following up with customers to check on satisfaction or recapturing missed opportunities. Working with the banking institutions to get customer approvals or better rate tiers. Pulling of the OFAC reports, pulling credit, and submitting deals.
Checking and correcting sales staff missing documents from any deal. Contacting and scheduling corrections to be made in regards of programming to bank contracts or internal paperwork. Training sales staff on the process of presenting to selling a vehicle. Submitting deals to the banks for purchase. Selling products and maximizing every car deal.
Receipting cash and credit payments for in store purchases. Worked with the banks on funding or approval issues. Packaged and sent out all deals to the lenders. Opened and closed the business. Addressed customer questions and concerns regarding products, prices and availability. Selling add-on services and products to existing customers, generating revenue. Provided training to new team members. Maintained friendly and professional customer interactions.
Open and closed the store. Receipting cash and credit payments. Addressed customer questions and concerns regarding products, prices and availability. Selling of add-on services to existing customers. Work as team member and leader to provide the highest level of service to customers. Maintained friendly and professional customer interactions.
Seasoned Sales Manager with over 15 years of experience and proven success in the sales and management. 15 years of Consultative Selling experience with proven ability to successfully articulate and build value in the context of the clients business needs, challenges and industry drivers. Extensive experience in developing aggressive new client acquisition plans to quickly secure long-term contracts and re-occurring revenues.
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