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Skills
  • Hardworking
  • Friendly
  • Excellent communicator
  • Organized
  • Dependable
  • Computer proficient
  • Self-motivated
  • Diligent
Experience
03/2019 to Current
Sales Associate Copper Penny Raleigh, NC
  • Greet and assist customers
  • Offer suggestions and opinions to customers
  • Keep the selling floor stocked with merchandise
  • Assist in display of merchandise
  • Organize the selling floor and stock areas
06/2018 to 09/2018
Team Member/Trainer Chick-fil-A Raleigh, NC
  • Greet customers
  • Take customer orders
  • Complete transactions on the cash register
  • Promoted to Trainer
  • Trained new employees 
04/2018 to 09/2018
Usher City of Raleigh Raleigh, NC
  •  Help patrons find their seats at various functions at Memorial Auditorium  
06/2017 to 08/2017
Child Care Raleigh, NC
  • Cared for 2 elementary children for 20 to 30 hours per week
Education
2023
North Carolina State University Raleigh, NC
  • Begin Freshman year in August 2019 
  • Poole School of Business
2019
St. David's School Raleigh, NC
  • Honor Graduate
  • Member of National Honor Society
  • Student Council Representative
  • EPIC All Conference Varsity Soccer and Varsity Basketball 
  • Captain of Varsity Soccer and Varsity Basketball Teams
  • Homecoming Court 2017, 2018
This resume is created in 7 minutes.
Career Focus

Music production and engineering major intending to pursue a career in sound design and audio engineering. Hardworking, driven, ambitious and highly motivated in everything I do. Well versed in audio technology and production. 

Summary of Skills
  • Proficient in Pro Tools, Reason, Logic, Studio One, and Garageband
  • Proficient in various musical instruments: alto and tenor saxophone, drums, piano and keyboard, and vocals
  • Have experience with analog and digital recording
  • Cooperative team member
  • Hard-working and driven
  • Attention to detail
  • Energetic and eager to learn
  • Quick learner
Education and Coursework
High School Diploma 2018 Guilderland High School Guilderland Center, NY, USA
  • Member of the National Honor Society with position of Sergeant at Arms
  • Received High Honors 
  • Pep Band member
Bachelor of Arts Berklee Online
  • Completed coursework in Pro Tools 101, Learn to DJ with Traktor, Acoustics, Creative Writing: Finding Your Voice, and Music Production 101
  • Completed part one of becoming a certified Pro Tools User
  • 4.0 GPA
Bachelor of Arts, Music Production and Engineering 2020 Berklee College of Music Boston, MA, United States
  • Major in Music Production and Engineering
  • Minor in Audio Post Production
  • 3.9 GPA
  • Voice Principle
Audio Recording and Production Experience
  • Experience in setting up mics for drums, piano, electric bass and acoustic bass, electric guitar and acoustic guitar, vocals, and a Rhodes keyboard and using MIDI
  • Equipment I have experience with: Denon DJ MC4000, Bluebird Studio Microphone, Alesis Nitro Electronic Drum Kit, Alesis VI49 MIDI Controller, Maschine Studio
  • Use Logic Pro X, Reason, Maschine, and Pro Tools in producing my own music
  • Have produced and released one single, an EP, and an album on all major music platforms
Experience
Cashier May 2017 to Sep 2017
Different Blend Bakery Schenectady, NY
  • Answered phone calls, greeted store customers and provided exceptional service every time.
  • Performed routine upkeep tasks such as sweeping the floor, stocking freezer and bakery cases, cleaning the counter, and dishwashing.
  • Helped customers find specific products, answering questions and offering advice.
Sales Associate May 2018 to Aug 2019
Macy's Albany, NY
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Provided every customer with professional and polite support for sales and service needs.


This resume is created in 7 minutes.
Summary

Dedicated and driven secretarial professional capable of organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in handling setting appointments and garnering customer feedback and return customers.

Skills
  • Approachable
  • Outbound calling
  • Flexible
  • Relationship selling
  • Excellent phone etiquette
  • Positive outlook
  • Cheerful and energetic
  • Appointment setting
  • Team leadership
  • Supervision and training
  • Calm under pressure
  • Microsoft Office proficient
  • Calendar maintenance
  • Professional appearance
  • Meticulous and organized
  • Complex problem solving
  • Sound judgment
  • Customer- and service-oriented
  • Loss prevention comprehension
  • Listening skills
  • Exceptional leader
  • PC proficient
  • Multitasking ability
  • Professional and polished presentation
Experience
BDC Agent
Arlington, TX
Adonis Auto Group/ Sep 2019 to Mar 2020
  • Monitored and responded to internet sales leads from company website and third party sites like Facebook and Instagram within 7 minutes or less.
  • Followed required scripts and guidelines for all inbound and outbound sales calls.
  • Utilized FEX to record and track various stages of potential customer sales.
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Prepared and processed applications and order forms for new and existing customers.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.

Night Auditor
Irving, TX
Fairfield Inn & Suites by Marriott Arlington Near Six Flags/ Apr 2019 to Jul 2019
  • Completed all nightly updates to hotel rates and individual room charges.
  • Monitored reservations to track incoming parties and special events.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Completed daily computer backups, checked for viruses and updated programs.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations
  • Answered multiple line phone with incoming calls greater than 50 a shift



Key Holder
Texarkana, TX
Kay Jewelers/ Oct 2017 to Nov 2018
  • Answered customers' questions and addressed problems and complaints in person or via phone.
  • Opened and closed the store, which included counting cash drawer, making bank deposits.
  • Helped customers select products that best fit their personal needs
  • Maintained visually appealing and effective displays for the entire store
  • Educated customers on product and service offerings
  • Offered exceptional customer service to differentiate and promote the company brand
  • Kept the showroom clean and maintained neat, orderly product displays
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting luxury items
  • Scheduled appointments based on time availability and established load parameters.
  • Processed payments and updated accounts to reflect balance changes.
  • Set up free consultations between potential customers and sales representatives.


Assistant Manager
Texarkana, 75503
Lids/ Mar 2017 to Oct 2017
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Administered all point of sale opening and closing procedures.
  • Opened and closed the store in an accurate manner.
Sales Associate
Texarkana, Texas
Spencer's/ Aug 2016 to Mar 2017
  • Described merchandise and explain operation of merchandise to customers.
  • Computed sales prices, total purchases and processed payments.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
Sales Associate
Texarkana, Texas
The Shoe Dept/ May 2016 to Aug 2016
  • Guided customers in choosing items that reflected personal style and shape.
  • Described merchandise and explain operation of merchandise to customers.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Ordered Merchandise for guests.
  • Kept a clean and tidy workspace
Executive Secretary
Paris, Texas
Red River Valley Fair Association/ Mar 2010 to May 2016
  • Traveled with the manager to take notes and dictation at meetings.
  • Maintained household inventory and maintenance schedules.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Checked mail, shopped for groceries and handled bill payments.
  • Created expense reports using Microsoft Excel spreadsheets. Typed documents, updated websites and compiled information for meetings.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Photocopied all correspondence, documents and other printed materials.
  • Drafted and typed grammatically correct office memos. Processed and distributed invoices to bill clients.
  • Composed and revised legal documents, including letters, depositions and court documents.
  • Assisted in the preparation of engagement letters.
  • Set appointments for incoming clients during both off season and during fair time.
  • Rented building out and showed building to inquiring guests.
  • Kept information up-to-date. 
BDC Agent
Chesapeake, VA
Little Joe's Mitsubishi/ Mar 2020 to Jun 2020
  • Stayed up to date on store promotions, payment policies and security practices.
  • Communicated with customers about their buying concerns.
  • Provided excellent service and attention to customers through phone conversations.
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Determined customer automotive needs by asking relevant questions and working to develop relationships.
  • Monitored and responded to internet sales leads from company website and third party sites within a good time frame. 
  • Followed required scripts and guidelines for all inbound and outbound sales calls.






Office Administrator
Virginia Beach, VA
Stay Saver/ Jul 2020 to Current
  • Created contracts for sales agents to present to potential buyers. 
  • Assisted the lead with all office related tasks
Education and Training
High School Diploma: General Westside High School 2011 Anderson, South Carolina, USA

High school diploma

wrap up
Thank you for your time in looking over my resume. I hope to hear from you and I am excited to work for your company. I tend to always bring a positive atmosphere no matter what is going on around me. I put my heart into everything I do and I believe I will not disappoint you as a future employee. 

This resume is created in 7 minutes.
Professional Summary

Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Skills
  • CPR/First Aid certified
  • Feeding assistance expert
  • Understands mobility assistance needs
  • Able to lift Number pounds
  • Trained in grooming and bathing assistance
  • I've completed 75 hours of clinical
  • 3 Years of Experience of being a CNA
  • Compassionate caregiver
  • Committed team player
  • Quick problem solver
  • General housekeeping ability
  • Medical terminology knowledge
  • Speak fluently in Spanish
Work History
08/2017 to Current
Certified Nursing Assistant Cadia Healthcare Silverside Wilmington, DE
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patient clothing and bedside tales or equipment.
  • Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Checked patient vitals such as temperature, blood pressure, pulse rate and respiratory rate to stay on top of symptoms and help RNs when needed.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
03/2017 to 07/2017
Sales Associate Concord Pet Foods & Supplies Wilmington, Delaware, United States
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Engaged with customers in a sincere and friendly manner.
  • Would restock the merchandise we need from the storage room. 
  • After ringing them up i would help them with their bags or large bags of dog or cat food. 
08/2016 to 03/2017
House Keeper Best Western Brandywine Valley Inn Wilmington, Delaware, United States
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Polished glass surfaces and windows.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Washed, cleaned and disinfected water coolers.
  • Swept and damp-mopped private stairways and hallways.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Changed bed linens and collected soiled linens for cleaning.
  • Operated incinerators and trash compactors to dispose of garbage.
Education
2018
Certified Nursing Assistant: Nurse Tech
Howard High School of Technology - 401 E 12th St, Wilmington, DE 19801
Certifications

  • Certified Nursing Assistant
  • Heart Saver/AED Certification
This resume is created in 7 minutes.
Summary
Outgoing and enthusiastic with strong solid community ties. An alert and articulate professional with exceptional skills. Bright and personable individual with a keen business acumen. Background in sales and customer service.
Highlights
  • Warm and friendly personality
  • Able to multi-task
  • Ability to work well with others, in both supervisory or support roles
  • Maintain positive attitude, with outstanding sales ability and close attention to detail
  • Effective time management skills  
  • Extensive customer service experience
  • Excellent interpersonal and communication skills, written and verbal
  • Proficient computer skills
Experience
06/2015 to Current
Sales Representative Coldwellbanker Momentum Realty Brokerage Ridgeway, Ont. -Buyer Representation. Seller Representation. Negotiate and close contracts. Customer Retention. Dealing with a diverse clientele.
04/2014 to 07/2016
Lead Sales/Floor Mgr. Chico's FAS Canada, Co. as White House Black Market NOTL, Ont.
-Support Store Manager in the supervision of the store. Meet and exceed sales goals. Customer satisfaction. Consistently meets and exceeds personal goals. Maintains KPI's (Key Performance Indicators ). Consistently sets an enthusiastic and effective example. Positively demonstrates a professional image in accordance with Brand standards. Cash. Inventory. Loss Prevention. Visual Presentation. Floor Sets. Customer Retention.
01/1989 to 01/2009
Sales Associate NBR Anderson Real Estate Burlington, Ont -1989 Sales Representative
01/1984 to 02/1989
Sales and Leasing Representative John Bear Pontiac Buick Cadilac Hamilton, Ont
-1 Sold new, used and leased cars. Attended seminars Re: Selling, Promoting & Business Management.
03/2017 to 06/2017
Supervisor of Lilies Boutique Stevensville Garden Gallery Stevensville, On
-Management leadership skills -Progressive sales and client retention -Hiring -Training -Fashion show coordinator, Commentary -Merchandising -Receiving -Loss prevention -Team player -Fabulous rapport with the clients by name, leading to long term relationships.
I was also the Supervisor for the Garden Gallery duties over and above Lilies. Opening cash registers, greenhouse vents, windows, lights, ponds, music, handling the safe monies in open and closing. Called for cash runs, money drops....The position was unique I thoroughly enjoyed, the multi-tasking and growth. 
Education
1989
Graduated, Licensed Real Estate Representative Ontario Real Estate Association Burlington , Ont, Canada
This resume is created in 7 minutes.
Summary
Excellent understanding of the dynamics of jewelry and watch industry, particularly the sales and merchandising of luxury goods. Strong track-record providing superior customer service in a direct to client sales environment. Demonstrated superior communication skills in dealing with clients and staff. Outstanding organizational skills and proven ability to work independently on multiple tasks in parallel.
Work History
10/2015 to Current
Bilingual Sales Associate (Chinese Mandarin/English) Van Cleef & Arpels Houston, Tx
  • Assisted in the grand opening of the boutique in 2015. 
  • Assisting in the over all running and operational functions within boutique.
  •  Driving the sales and profitability of the store to achieve growth while maximizing team support and performance. 
  • Partnering with local charities (Specifically Know Autism) to promote brand awareness and using client affiliations to create and build relationships.
  • Top sales associate in 2017 fiscal year and over achieved yearly sales plan by + 160 %. 
  • Successfully recruited a new High Jewelry client to the Maison. 
03/2015 to 10/2015
Bilingual Sales Professional (Chinese Mandarin/English) Tiffany & Company Houston, Tx
  • Driving and maximizing the sales, profitability and performance of the store to achieve growth with local and foreign cliental.
  • Identifying customer needs, recommending and representing fine jewelry and personal accessories in a professional, luxury environment.
  • Diamond engagement and wedding ring education and sales focus including yellow diamonds and exclusive Tiffany & Co pieces.
  • Conducting all functions within strict security requirements.
  • Driving customer sales while providing the highest level of customer service, crafting solutions which meet and exceed expectations.
  • Extensive product knowledge of Jean Schlumberger, Paloma Picasso, Elsa Peretti, Frank Gehry and Patek Phillipe timepieces.
  • Consistently providing superb customer service to a diverse international clientele.
08/2014 to 03/2015
Bilingual Sales Professional (Chinese Mandarin/English) OMEGA Houston, Tx
  • Driving and maximizing the sales, profitability and performance of the store to achieve growth with local and foreign cliental.
  • Organizing, preparing and arranging promotional materials and displays.
  • Maximizing sales through effective merchandising and managing displays within the store.
  • Maintaining accurate statistical and financial records.
  • Driving visual and customer service and brand standards in store.
  • Monitoring product availability levels throughout the day and replenish stocks to ensure 100% availability.
  • Actively monitoring competitor activity and getting feedback and capturing data from customers.
04/2014 to 06/2014
Seasonal Boutique Assistant Cartier Houston, Tx
  • Focused on 100% Customer satisfaction and service, ensuring that new and loyal customers feel welcomed in a luxury environment.
  • Served as Coordinator; answered and directed incoming telephone calls, screened inquiries, took messages, and provided information in a timely, courteous, and professional manner to all customers.
09/2013 to 01/2014
Station Intern KRIV FOX 26 Houston, Tx
  • Rotate with assignments in the news, sales and marketing/creative services departments Gain hands-on experience in the day-to-day operations of a fast-paced news environment Projects include interacting with clients and advertising agencies, providing administrative support to account executives and sales coordinators, compiling information and researching, answering phones, sorting scripts, and assisting with program scheduling, TV ratings research, and contract entry.
Education
September 2014
Master of Arts: Television & Media Management
Antoinette Westphal College of Media Arts & Design, Drexel U - Philadelphia, Pennsylvania

July 2011
Bachelor of Arts: International Trade and English
University of Shanghai for Science and Technology - Shanghai, China
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Objective
  • My objective is to bring my dedication and passion for children's development to the teachingrole in order to enhance learning experiences of childrens also to be a part of the cummunity engaged in expanding excellence of the education system among all levels of society. Usage of personal knowledge, Skill, and expertise in order to build and consolidate the new generation students
Experience
Sub Custodian Pleasanton Unified School District | Pleasanton, CA | Aug 2016-Jan 2018
  • Walk for more then 10 miles depending on each day and stand up for longs periods
  • Secure the whole school door and gates
  • Provide setuo,breakdown, and organizational services for special events
  • Rearranged and stored furniture on an as need basis
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
  • Perform cleaning duties around the whole school
  • Worked as a production team player for celebration or events
  • Worked with heavy cleaning machine
Sales Associate Rue21 | Tracy, CA | Nov 2015-Feb 2017
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Assisted customers by finding needed items and checking inventory for items at other locations
  • Recommended merchandise to customers based on needs and preferences
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Accepted and processed returns
  • Stock Cleark
  • Aided Spanish- Speakers customers, increasing repeat and loyal customers
Education
High School Diploma Merrill F. West High School | | Tracy, CA | 2013
Skills
  • Bilingual- Spanish and English Fluent
  • Quick learner
  • Impeccable organization skills
  • Multitasking
  • Teamwrok
  • Customer service
  • Stock management
  • Able to stand for long periods
This resume is created in 7 minutes.
Professional Summary

Reliable worker with strong mechanical aptitude and willingness to learn.

Skills
  • Flexible schedule capability
  • Team leadership
  • Employee training and development
  • Quick problem solver
  • Thrives in fast-paced environment
  • Courteous, professional demeanor
  • High energy
  • Committed team player
  • Outgoing and energetic
  • Friendly demeanor
Work History
Starbucks Barista | Santa Rosa, CA | June 2017 - November 2018
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prioritized drink requests while managing interruptions.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Accurately took to-go and special orders via phone.
  • Controlled line and crowd with quick, efficient service.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
Santa Rosa Ski & Sports Sales Associate | San Francisco, CA | July 2018 - April 2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Processed product returns and assisted customers with other selections.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
BBA Business Administration Santa Rosa Junior College Santa Rosa, CA | 2019
High School Diploma Santa Rosa High School Santa Rosa, CA | 2014
references

References available upon request.