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High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. 
  • Inventory control training
  • Change management Training and Development
  • Cross-functional team management 
  • Complex problem solving 
  • Regulatory Affairs Team leader
  • SAP trainer all modules
  • Train the trainer certified
  • Green belt certified
  • Food safety certificate
  • Food safety
  • Team builder
  • Results driven
  • Communication​​
  • Multitasking
  • Management skills
  • Interpersonal skills
  • Initiative and problem solving abilities
  • Dependability
  • Computer and technical skills
  • Trained over 500 employees in SAP go live for DuPont
  • Managed all areas without any Safety violations
  • Results driven
  • Selected to lead SAP training for new projects
  • Completed all training documents and power point creation before deadline in training department
  • Promoted to SAP integrator after successful SAP go live
  • Selected to lead Thailand Business for BMW
  • Lead all SAP improvements and training for automotive industrial
  • Implemented scan process for plant and suppliers
  • Lead all EDI and ASN issues with suppliers
  • Implemented and lead all SAP projects and improvements
SAP Logistics Mar 2019 to Current
Magna Seating Moore, SC
  • Reviewed project requirements to identify customer expectations and number of resources needed to meet goals.
  • Instrumented and modified unit and integration tests to improve software quality and reliability.
  • Established and maintained key relationships with business stakeholders to promote future opportunities.
  • Coordinated with QA testers for end-to-end unit testing and post-production testing.
  • Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
  • Set-up SAP account, reset user passwords, modified SAP accounts for new functionality.
  • Created all training documents for WM, master data, Shipping, receiving process and mobysis.
  • Supported all areas using SAP.
  • Run reports for upper management to do analysis of suppliers and BMW.
  • RUN SAP KPI's to identify issues within plant
  • Work with a total of 69 suppliers on label and ASN data
  • Data cleanup
  • Physical Inventory reports and data readiness
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Handled all delegated tasks, including planning, SAP demand entry, creation of deliveries, shipment, PGI, creation of all shipping documents to include BOL,SLI, Commercial invoice and Pack list.
  • Leveraged SAP, mobysis, MES and excel to input and compile data gathered from various sources.
  • Recognized by management for providing exceptional customer service.
ERP Specialist Nov 2018 to Mar 2019
Ritrama Inc. Moore, SC
  • Assessed customer needs and goals through communication and system evaluations to modify existing databases for personalized customization.
  • Collected information by meeting with database architects and administrators to determine client system limitations for capacity and load for Alyanta/MES data processing projects.
  • Created training documents for MES, Alyanta, printer changes and improvements.
  • Partnered with project management teams on development of scope and timelines.
  • Requested, set-up, and monitored end user set-up.
  • Planned and executed improvements in shipping and receiving.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
Assistant Store Manager Dec 2017 to Dec 2018
Harris Teeter Asheville, NC
  • Handled all scheduling for store shifts to ensure proper staffing at all times.
  • Efficiently addressed customer issues to ensure quick and successful resolution.
  • Recruited, interviewed and hired individuals who demonstrated passion and dedication and would add value to the team.
  • Oversaw all daily operations for Asheville store location.
  • Processed shipments and maintained organized stock shelves.
  • Exceeded targeted sales goals by 3.2 %.
  • Built and maintained effective relationships with peers and upper management.
  • Maintained visually appealing and effective displays for the entire store.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Managed team of 135+ employees concentrated in Asheville.
  • Maintained friendly and professional customer interactions.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Fresh Assistant Manager Jan 2016 to Dec 2017
Walmart Waynesville, NC
  • Managed team of 45 associates
  • Reduced and controlled expenses 
  • Managed schedules to meet the needs of the customer
  • Ensure all company policy's and procedures are followed
  • Communicated all changes 
  • Conduct Fresh inventory each month with success
  • Approved all orders and counts
  • Monitored productivity and One Best Way efforts
  • Coached for success 
  • Trained new associates
  • Increased sales 
  • Called customers to follow-up on previous orders from Deli and Bakery
  • Developed department managers 
  • Interviewed potential new associates
  • Trained department managers on how to read ITR and MU/MD reports 
  • Implement and train any new processes and procedures to area department managers and associates
  • Worked in area to provide feedback to associates and department managers
  • Submitted work orders to repair and order new items 
  • Increase awareness of competition
  • Displayed the appropriate signage for products and sales promotions.
  • Designed displays to make the store experience interactive and engaging to customers.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Managed the purchasing process for Fresh areas when using local vendors (example local tomatoes from TN)
  • Established and maintained proper high traffic displays, resulting in increased sales.
Industrial Controls Instructor Aug 2013 to Feb 2016
Haywood Community College Canton, NC
  • Developed training program for specific, assigned job tasks, including, Electrical/Electronics components and Robotics.
  • Developed and delivered all technical training materials. 
  • Taught weekly internal classes to more than 10 new students.
  • Led learning enhancement classes focused on improving academic and people skills needed for success in the workforce.
  • Instructed through lectures, discussions and demonstrations in Electrical, Electronics and Robotics.
  • Conducted small group and individual activities based on differentiated learning needs.
  • Organized and presented 2 hours of hands-on activities.
EH&S Business Process Manager May 2011 to Jan 2016
DuPont Wilmington, DE
  • Developed solutions by preparing and evaluating alternative workflow options.
  • Tested programs to validate results.
  • Assisted in the post-implementation troubleshooting of new applications and application upgrades.
  • Formulated, defined and documented system specifications.
  • Prepared and presented technical proposals for clients.
  • Led design presentations to product management team of 25.
  • Managed the day-to-day tactical and long-term strategic activities within the business.
  • Identified, reported and resolved network security issues.
  • Tested and troubleshot new versions of SAP software.
Change to Business Coordinator May 2008 to May 2011
DuPont Fayetteville, NC
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Coordinated meetings with other department managers and served as main liaison between sales and plant.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Scheduled and confirmed appointments for entire CTB management team.
  • Successfully established effective systems for record retention by creating database for daily correspondence tracking.
  • Improved communication efficiency as primary liaison between departments, clients and vendors.
  • Increased meeting efficiency by developing meeting agendas.
  • Created and executed marketing/PR campaigns, including new product introductions and existing product development.
  • Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.
SAP Site Integrator Sep 2006 to Jan 2008
DuPont Fayetteville, N.C.
  • User best practice knowledge to guide team members on proper SAP Security role design.
  • Oversee day to day operations of team, address issues with customers, direct work of analysts to create an efficient and effective team.
  • Review, analyze and develop effective performance metrics for the team.
  • Help set direction and goals for the SAP Security team, manage the team and activities to meet those goals.
  • Work with customers to establish good relationships between the SAP Security team and the functional groups they support.
  • Oversee existing security processes and procedures to ensure they are followed with no SOX violations.
  • Perform periodic reviews to check compliance.
  • Act as the subject matter expert within the team, work to develop the knowledge and skills of the SAP Security team staff.
  • Work as a liaison with SOX and audit teams on internal control design for SAP security, and execution and testing of the controls.
  • Bridge the gap between Technical and Functional teams in IT / SAP.
  • Increased understanding of SAP modules within and outside my area of responsibility.
  • Review SAP security forms for Business on quarterly bases.
  • Create and approve SAP user forms.
  • Assist in training end users for enhancements and new functionality.
  • Develop appropriate curriculum materials and solutions for end user training including documentation, logistical planning and delivery methods.
  • Develop Succession plans for all key users in SAP.
  • RTP process owner.
  • Drive the PM metrics to completion on being posted to the corporate database.
  • Continue to make BOM improvements.
  • Mitigate controls and run reports.
  • Maintaining SOX compliance for systems security per corporate guidelines Post reports and documentation to the database for audit purposes.
  • Effectively handled the communications between in-house software team, clients, and stakeholders.
  • Collaborated with stakeholders to address technical issues and develop effective resolutions.
  • Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.
  • Developed and rolled out a curriculum and training materials that could be utilized by people of diverse backgrounds.
  • Created, oversaw, and updated policies, information, standards, and guidelines on a regular basis.
  • Investigated department processes and facilitated company becoming ISO9000-qualified.
  • Wrote and updated online and hard copy training manuals on various software packages that were used within the company and at remote offices.
SAP/Trainer Site support Apr 2004 to Sep 2006
DuPont Fayetteville, NC
  • Optimized the overall customer experience through SAP computer software.
  • Identified inefficiencies and made recommendations for process improvements.
  • Boosted company efficiency through technology upgrades and process improvements such as inventory cycle counts, Warehouse errors, and Bill of material improvements.
  • Oversaw the development and launch of SAP implementation.
  • Developed and shared best practices across the company, including upgrades and data requirements for variant config set-up.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Maintained proper chemical inventories.
  • Made sound and logical judgments regarding process changes.
  • Reviewed the daily computer log and reported any inaccuracies in the process board.
  • Gauged and recorded daily tank inventory.
  • Communicated effectively with operators and supervisors on a technical level.
  • Maintained current knowledge about the latest operating and maintenance practices with continuing education courses.
  • Developed and implemented data-based solutions in a timely manner.
  • Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
  • Coordinated closely with quality control regarding products awaiting dispositions.
  • Established and adjusted work procedures to meet production schedules.
  • Supervised production schedules, production quality and on time delivery.
  • Diligently maintained safety and quality standards.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Completed key projects on time, on budget and with a high level of accuracy.
  • Defined project deliverables and monitored status of tasks.
  • Served as the single point of contact for project scheduling and changes.
Nafion Products Trainer Feb 1999 to Apr 2004
Dupont Fayetteville, NC
  • Offered specific training programs to help employees maintain and improve job skills.
  • Developed a 370 skilled demos and lesson plans in both hard and soft copies.
  • Evaluated training materials prepared for training.
  • Developed training program for specific, assigned job tasks, including leak checking, extrusion, fork truck operation, lamination, taking samples, and hydrolysis.
  • Drafted more than 370 job aids for 6 departments.
  • Conducted one-on-one training for new users in products, safety and fork truck operation.
  • Defined appropriate metrics and measurements to drive results.
  • Reconciled daily inventory in SAP warehouse for 10,000 global material codes.
  • Changed equipment over to new product.
  • Adjusted machine feed and speed if machine malfunctioned.
  • Helped achieve company goals by supporting production workers.
  • Maintained proper stock levels on a line.
  • Started machine operations by inserting control instructions into control units.
  • Drafted a timescale for all jobs.
  • Inspected finished products for quality and adherence to customer specifications.
  • Monitored and adjusted production processes or equipment for quality and productivity.
AlyantaAlyantaNafion Technician Apr 1996 to Apr 2004
DuPont Fayetteville, NC
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Adjusted machine feed and speed if machine malfunctioned.
  • Changed equipment over to new product.
  • Helped achieve company goals by supporting production workers.
  • Maintained proper stock levels on a line.
  • Started machine operations by inserting control instructions into control units.
  • Monitored the production processes and adjusted schedules.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Worked with managers to implement the company's policies and goals.
  • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Started up and shut down processing equipment.
  • Troubleshooted problems with equipment, devices or products.
  • Prepared equipment for all operations.
  • Performed routine automation equipment maintenance at various production-related facilities.
  • Assessed operations and made recommendations to improve safety, increase productivity, enhance performance and reduce costs.
  • Determined appropriate methods and sequencing of operations.
  • Set up sensitive electronic test tools and equipment.
  • Maintained customer records, using automated systems.
Electronics Technician Jan 1996 to Aug 1996
House of Reaford NC
  • Prepared equipment for all operations.
  • Verified that all required information was readily available and displayed correctly.
  • Troubleshot, repaired and set scales up for operations.
  • Tacked maintenance actions and completed records.
  • Monitored production equipment.
  • Determined appropriate methods and sequencing of operations.
  • Troubleshot manufacturing and inspection test equipment on electronic parts of building facilities.
  • Set up sensitive electronic test tools and equipment.
  • Ran cycle checks of electromechanical systems consisting of multiple integrated circuits.
  • Aligned and tuned complicated inter-related circuits and electromechanical systems.
  • Quickly replaced faulty parts and unit wiring and retested systems.
  • Constructed and tested electronic circuits and installed point-to-point wire harnesses and connectors.
  • Installed equipment and systems on time and on schedule.
  • Performed facility tool and system PMs according to manufacturing and internal specifications.
  • Recommended new equipment and maintenance procedures to the facility manager.
Voice Coil Mechanic Jan 1994 to Jan 1996
Jensen Speakers Lumberton, NC
  • Informed supervisor of potentially dangerous electrical equipment and faulty instrumentation.
  • Troubleshot equipment problems using tools such as multi-meters and general hand-tools.
  • Serviced equipment and systems in owned and facilities.
  • Inspected facility-related manufacturing support systems on a daily basis.
  • Installed equipment and systems on time and on schedule.
  • Performed facility tool and system PMs according to manufacturing and internal specifications.
  • Tested machinery, equipment and parts to identify any defects.
  • Disassembled broken and defective equipment to facilitate repair.
  • Reassembled equipment after completed repairs.
  • Assembled and installed wiring, electrical and electronic components.
  • Cleaned and lubricated machinery and equipment.
  • Operated tools such as hoists and saws.
  • Routinely inspected machinery and equipment to diagnose malfunctions.
  • Used hand tools to replace defective equipment parts.
  • Replaced worn and damaged hoses, wiring and belts.
  • Maintained up-to-date and accurate repair logs.
  • Ordered supplies, tools and equipment.
  • Read manufacturer manuals, diagrams and specifications prior to repairing equipment.
completed 2 years, Business Administration Fayetteville State University Fayetteville, NC, United States Business Administration 
Associate of Science, Electrical/ Electronics 1996 Robeson Community College Lumberton, NC, United States Electrical/ Electronics
High School Diploma, Electrical 1989 Hilly Brach Career Center Lumberton, NC, United States 2 years Electrical training 
  • Inventory control
  • Time management
  • Results driven
  • Expense control
  • Hard worker
  • Leadership
  • Trainer
  • P&L management
  • Quality control/management
  • Cost reduction
  • Regulatory Affairs
  • Customer relations
  • Staff development
  • Supply Chain management
  • Change Management
This resume is created in 7 minutes.
Professional Summary
Highly-motivated customer and community service professional skilled at networking, media outreach and relationship development. Flexible and versatile team player who is an active and empathetic listener with a passion for social work. Talent Business Processor proficient in documentation, data entry and file management. Adept at working quickly and accurately in fast-paced, high-volume environments.
  • Proficient in Microsoft Office
  • Document control
  • Excellent communication skills
  • Strong problem solver
  • Highly professional
  • Customer service-oriented
  • Advanced clerical knowledge
  • Managing tight deadlines
  • Spreadsheet management
  • Fluent in French and Creole
New Business Coordinator 04/2018 to Current Penn Mutual Boca Raton Boca Raton, FL
  • Reviewed incoming documents for accuracy and noted problems.
  • Filed paperwork according to standard operating procedures and entered data points into tracking system.
  • Helped achieve company goals by supporting and overseeing the needs of more than 20 advisers.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Collected and organized documents and supplies for the Boca office.
    Answered mailed, emailed, telephoned and in person requests for service and information.
  • Documented clients information using Excel in order to create reports and generate tracking files.
  • Advised managers on organizational policy matters and recommend needed changes.
Job Coach 04/2015 to 03/2018 Pathways 2 Work Fort Lauderdale, FL
  • Completed initial assessments and provided counseling sessions to cover all aspects of client history, situation and skills.
  • Provided intensive employment services to individuals with disabilities.
  • Prepared clients with job readiness training
  • Provided clients with job leads and placement
  • Welcomed guests and clients in an upbeat and friendly manner.
  • Developed and implemented a comprehensive system to coordinate work opportunities and transition programs.
  • Recruited and met with prospective clients.  
  • Documented and maintained reports for each client.  
  • Create relationships with community partners.
  • Taught workshops on building resumes, completing applications and searching for jobs.
  • Maintained a comprehensive database of job listings.
  • Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.

Substitute / Interim Teacher 01/2003 to 03/2018 Pembroke Pines Charter School Pembroke Pines, FL
  • Mentored, tutored, and instructed students in need of additional support.
  • Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
  • Participated in parent-teacher conferences and faculty meetings.
  • Attended workshops on learning goals, classroom management, student motivation and engaging learning activities.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Supported students in developing strategies for individual needs and classroom group dynamics.
  • Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
Realtor 03/2002 to Current Guardian Real Estate Davie, FL
  • Created and maintained a large client base by meeting needs and providing exceptional customer service.
  • Successfully guided home buyers and sellers through sales, purchase of properties and process of short sales.
  • Maintained high referral rates and exceptional feedback from previous clients.
  • Verified that the legal formalities were completed prior to closing dates.
  • Developed close relationships with area realtors and promoted builders to boost referral network.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Wrote contract documents, purchase agreements and closing statements.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Communicated with owners regarding home and loan status.
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors.
  • Counseled customers on market current status for residential and land markets.

Associate of Arts: Marketing Nassau Community College Garden City, NY
This resume is created in 7 minutes.
Professional Summary
To provide key leadership and support to project team members, customers, and MDA's government stakeholders, by implementing and maintaining sound procedures for management of resources, schedules, requirements, finances, risks, and customer relationships. To utilize my industry knowledge, process improvement, and management experience to improve overall business performance in a thriving and engaging work environment, leading to efficient and effective delivery of quality products and services.
  • Project planning and development
  • Strategic planning
  • Team building
  • Multi-site operations
  • Analytical
  • Expense reports
  • Flexible
  • Contract review and recommendations
  • Dedicated team player
  • Personable
An energetic, results-driven profession with over 25 years' experience in the Department of Defense industry: *Extensive experience in managing projects through all life cycle phases utilizing Microsoft 2016 products, to include Project *In-depth knowledge and experience in cost management, time management, risk management, and integration management *Experienced in project budget analysis, earned value, outsourcing strategies, and contract management *Experienced in project oversight and independent validation & verification *Solid skills in writing proposals, biding and negotiating projects, and implementing contracts *Proven ability to deliver high quality products and services *Excellent interpersonal skills in communications, client relations, and negotiation *Information Technology Proposal Development Cost & Scheduling *Project Management Risk Management Process Improvement
Work History
Project Manager, 03/2013 to Current
Northrop Grumman Mission Systems Schriever AFB, CO
  • Ballistic Missile Defense System Support (BMDSS).
  • Functioning in 3 key elements for BMDSS as a Project Manager (PM) - 1) Project Management - Managing 25+ Missile Defense Agency (MDA) BC (Ballistic Control) projects on average through full lifecycle to complete on time and within budget ranging from $100k to $1M, sustaining 100% customer satisfaction record to date.
  • 2) Event Lead: Support all BMDSS Cyber Events.
  • Plan, implement, and execute event labs, configurations, and personal resources required to conduct the Command, Control, Battle Management, and Communications (C2BMC) portion of the event.
  • 3) Liaison to BNOSC representing BMDSS as need to directly support customer needs.
  • This requires being the direct "go to" project manager for all BNOSC projects.
  • All 3 PM elements require project planning, cost estimation and proposal development, integrated schedules and risk management, requirements and design management, procurement management, scope management, project execution, issue resolution, project monitoring and control, stakeholder management, verification and project closeout.
  • Required to apply earned value techniques and Integrated Product Team (IPT) leadership throughout the project and event lifecycles.
  • Also a Lead on the BMDSS Tiger Team to improve the organizations processes, training, and venues to assist personnel with individual development and growth.
Project Manager, 09/2011 to 03/2013
Northrop Grumman Mission Systems Schriever AFB, CO
  • IT Services Discrete and Baseline Project Management.
  • Acquire resources and conduct coordination of project efforts of JRDC team members, third-party suppliers, and Government stakeholders in order to deliver projects on time and according to plan.
  • Responsible for quality control throughout the life cycle of the project.
  • Direct and govern project development from beginning to end, manage project scope, goals, milestones, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Plan and schedule project timelines and milestones using established Earned Value and JRDC toolsets and procedures.
  • Act as a Cost Account Manager for assigned projects including managing project budget and performing monthly finance activities to include
Management/Assoc. Crew Lead, 04/2007 to 03/2009
Northrop Grumman Mission Systems Schriever AFB, CO
  • IT Services Project Management.
  • Day-to-day management of the Project Management Office (PMO) which consisted of 14 Project Managers and 1 Scheduler.
  • Provided leadership and oversight within the organization for meeting over 35 contractual obligations for discrete project tasks totaling over $7.5 million, as well as $3.7 million in baseline projects annually.
  • Project obligations included, but were not limited to, resource loaded project life-cycle schedules, Cost Account Management (CAM), Risk Management, and weekly management and monthly customer status reports.
  • Within the first year, created a structured environment for staff and peer team located in Huntsville by developing a work flow to include merging of best practices, creating documented processes, templates, checklists, and better communication between PMO, Management, and supporting organizations.
Project Manager, 04/2006 to 04/2007
Northrop Grumman Mission Systems Schriever AFB, CO
  • IT Services Matrix Projects.
  • Project Manager for multiple IT/Network projects within the IT-IM and MDA Enterprise Information Technology organizations.
  • Lead the Integrated Project Team for the development and implementation of the IT-IM Project Tracking Database.
  • The tool allowed for tracking matrix support requirements in order to project resource and budget impacts.
  • Coordinated, managed, and tracked activities that require IT-IM resources and assets in support of matrix efforts.
  • Generate, review, and publish all tasks that require IT-IM support.
  • Brief JRDC & Government management and Configuration Control Boards of resource assignments, impact assessments, risks, and constraints as required.
  • Oversee implementation and change documentation activities.
  • Function as control account manager (CAM) for assigned projects to track and forecast monthly costs and monitor schedule progress.
Project Manager, 09/2002 to 04/2006
Lockheed Martin Mission Systems Schriever AFB, CO
  • Information Management.
  • Developed Delivery Order proposal for enterprise services ($20M) for the IM DO.
  • Oversee and manage the operational aspects of ongoing projects; management and planning, project teams, line management, and external delivery orders.
  • Represent the IM DO organization as a prime contact on projects.
  • Interact with senior internal and external personnel and customers on significant matters often requiring coordinate between organizations.
  • Generate, maintain, and status project life cycles, to include project plans, budget, schedule, critical path, risks and constraints, and customer reports and presentation.
  • Assess project issues and develop resolution to better productivity, quality, and customer-satisfaction goals and objectives.
  • Lead the development and implementation team for the IM Project Tracking database.
  • Continuing to expand the project tracking mechanisms for monitoring project progress and risk management, as well as, use for intervention and problem solving with Integrated Project Teams.
  • As an IM DO Project Manager, successful contributions were made, but not limited to on the following JNIC tasks; site support of the JNIC NATO conference including Presentation Center redesign, implemented Phase I and II of the MTSC, E-Tasker Phase I implementation, IMDA JEWL build out, JTOC build out, BMDSS build outs including X-Lab 2, BITC 4, and DMETS.
Business Development Specialist, 09/2001 to 09/2002
SMI International Colorado Springs, CO
  • Support corporate marketing goals in the Federal business region to ensure share of market and profitability of products and/or services.
  • Assist in developing and executing capture plans and programs, in both short and long range, to ensure the growth and diversification expansion of company products and/or services.
  • Search, identify, and assess potential market segments and targets within the segment(s).
  • Perform business development analysis to include
Financial Analyst & Scheduling Analyst, 02/2000 to 02/2001
Lockheed Martin Mission Systems
Material Proposal Pricing Analyst/ Financial Analyst, 02/1998 to 02/2000
Lockheed Martin Corporation Colorado Springs, CO
Small Business Coordinator, 02/1997 to 02/1998
Lockheed Martin Corporation Colorado Springs, CO
Product Expediter, 02/1996 to 02/1997
SLI Salt Lake City, UT
Material Proposal Pricing Analyst, 02/1993 to 02/1996
Lockheed Martin RMS Colorado Springs, CO
Assistant Buyer/Expediter, 01/1995 to 01/1996
Colorado Springs, CO
Senior Data Entry Analyst, 01/1990 to 01/1993
Colorado Springs, CO
Senior Material Handler, 01/1986 to 01/1990
Colorado Springs, CO
Bachelor of Science: Business Administration, Regis University - Colorado Springs, CO
Business Administration
Additional Information
  • ITIL Strategy Development Team Building Recognition and Acknowledgements Include *Signed Letter of Recognition by Mr. Bier, Program Director BC (2016) *Integrated Air & Missile Defense (IAMD) Division Recognizing Our Stars Award (2015) *Certificate of Appreciation (Dec 2014) *Certificate of Appreciation (Nov 2014) *Certificate of Appreciation signed by Mr. Bier, Program Director BC (Oct 2014) *Northrop Grumman Performance Award (2014) *Northrop Grumman Performance Recognition Program (2014) *Northrop Grumman Performance Award (2013)
This resume is created in 7 minutes.
  • Solutions Driven
  • Project Administration
  • Strategic Growth
  • Communication
  • Analyst/ Focused
  • Collaborative
  • Business Development
  • Deadline Driven
  • Writing/ Clarity
  • Event Management
  • Content Development
  • Juggler of Priorities
  • Microsoft Office Suite: Word, Excel, Powerpoint, Publisher, and Outlook
  • Social Media/ Digital: LinkedIn, Facebook, Twitter, MailChimp, Instagram, Hootsuite, Wordpress, Canva
Stimulating Challenging written Interesting Analyzing communication engaging field work Analyzing interact with people/ Variety Tammy LaPoint-O'Brien, M. Ed. relationships
01/2014 to Current
Business Coordinator Coordinator II The University of Tennessee Knoxville Nashville, TN
  • Member of a team of 5 Account Representatives covering the state of Tennessee that works under a contract with Vocational Rehabilitation (VR) as their marketing leg providing outreach services to employers helping them to diversify their workforce while assisting people with disabilities to secure employment through collaboration, networking, and sincere and valued relationship building.
  • Network, develop, and build valued relationships with employers in a territory of 7 counties in Middle Tennessee through chamber meetings, industry groups, MTSHRM meetings/ events, and local events Open and transparent communication with businesses, clients, and administration through various communication channels, including a monthly newsletter crafted using Publisher Provide training and diversity presentations to employers, the community, and industry groups Planning Team Member for Capability Career Expo and Vanderbilt Mentoring Day events Facilitate 3 Job Clubs, monthly, covering resume construction, interviewing techniques, networking strategies, finding positions, applying online, appropriate workplace behaviors, and safety.
Clinical Process and Policy Contractor Vanguard Healthcare Services Brentwood, TN
  • Updated existing manuals utilized by the clinical team and nursing facilities in multiple states.
  • Generated and crafted training Powerpoints from the updated manuals to be facilitated by onsite personnel.
Adjunct Instructor Remington College Nashville, TN
  • Interactive Educating Presentation Solution Seeking/such as Brainstorming/Coming up with ideas Restructured and modernized the curriculum for 2 career development classes Led classroom discussions, incorporated group exercises, and invited guest speakers Expanded the assignments to include relevant job searching techniques, current resume construction, and the strategies required for successful networking and interviewing techniques Integrated multiple learning theories using audio, visual, and tactile methods.
01/2012 to 01/2017
Maven/ Consultant Social Media Social Girl Consulting
  • Mentor businesses with cultivating an idea into reality, brand awareness, and website development.
  • Train, coach, and counsel clients on social media platforms including LinkedIn, Facebook, Twitter.
  • Maintain companies/ individuals' social media accounts and post crafted content through memes, shared.
  • articles, and other pertinent information.
01/2011 to 01/2013
Educational Tutor/ Substitute Teacher Lebanon Special School District, TA Staffing Mt. Juliet Birmingham, TN AL
  • Developed and implemented critical thinking strategies and increased comprehension over 50%.
  • Researched and facilitated multiple tactics to achieve goals based upon individual needs.
01/2007 to 01/2011
Executive Assistant Franke/ Service Solutions Group Smyrna, TN
  • Liaison to 250+ employees in 17 states and Switzerland with IT and HR Organized, handled, and managed all aspects of the corporate office and the President's agenda/ calendar Member of Kaizan team that generated and executed a change management process in 5 divisions Instrumental in reducing travel costs 20% and yearly operating budget 7.5% (300k) Planned and executed multiple on/off site events from Board Meetings to the Holiday Party.
Paralegal Holladay Properties Nashville, TN
  • Managed a portfolio of 36 properties in 4 states working directly with 10 property managers.
  • Drafted lease agreements, amendments, and cease/ desist letters for tenants.
  • Maintained all files on company database and in paper form.
Education and Training
M. Ed: Curriculum and Instruction Franklin Pierce University Rindge, NH Curriculum and Instruction
Activities and Honors
Communications Manager 2015-Present HR Transitions Group with the Middle Tennessee Society for Human Resource Management (MTSHRM) A volunteer position crafting, developing, and editing visual and written content for press releases sent through MailChimp, which includes meeting notices, job announcements, ambassador requests, informational topics, and motivational graphics to a fluid group of Human Resource professionals in career transition. Additional Volunteer Roles with MTSHRM include: App Chair and Planning Committee, '17 TNSHRM Conference 2016-2017 Social Media/ App Manager, '15 TNSHRM Conference 2015 Social Media Pit Crew, '13 TNSHRM Conference 2013
Analyst, audio, budget 7.5, Business Development, change management, coach, Content Development, content, critical thinking, clients, database, Event Management, HR, letters, marketing, Meetings, Mentor, Mentoring, Excel, Microsoft Office Suite, office, Outlook, Powerpoint, Publisher, Word, works, Network, networking, newsletter, nursing, personnel, presentations, reality, Rehabilitation, relationship building, safety, social media platforms, Strategic, website development, articles
Additional Information
  • POWER WORDS/phrases POWER WORDS Stimulating Challenging written Interesting Analyzing communication engaging field work Analyzing interact with people/ Variety Tammy LaPoint-O'Brien, M. Ed. relationships