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Professional Summary
It is my goal to be a valuable team member of a company where I can apply my knowledge as well as acquire new experience. I plan to bring my ambition, my skill set and my desire to organize and improve my workplace to be the most efficient and more profitable.
Skills
  • Honest
  • Flexible
  • Goal-Oriented
  • Excellent Work Ethic
  • Dependable
  • Excellent Customer Service
  • Microsoft Office Certified
  • POSI-Touch System
  • Certified Computer Office Assistant​
  • Multi-Line Phone Proficiency
Work History
01/2017 to 05/2017
Server/Cashier Diablos Thomasville, Georgia
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Consistently provided professional, friendly and engaging service.
  • Set dining tables according to type of event and service standards.
08/2015 to 03/2016
Sales Associate The Pink Valise Boutique Thomasville, Georgia
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
08/2015 to 12/2015
Cashier Barberitos Thomasville, Georgia
  • Encouraged development of new cashiers with positive reinforcement.
  • Politely assisted customers in person and via telephone.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
01/2015 to 06/2015
Office Assistant Broad Street Offices Thomasville, Georgia
  • Answered a high volume of phone calls and email inquiries.
  • Filed paperwork and organized computer-based information.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic travel arrangements, including booking airfare, hotel and transportation.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
Education
2018
Associate of Arts: Business Administration
Southwest Georgia Technical College - Thomasville, Georgia


2016
High School Diploma
Thomas County Central High School - Thomasville, Georgia
  • 3.65 GPA
  • National Honor Society Member
  • Microsoft Office certification training
This resume is created in 7 minutes.
Summary

Knowledgeable in customer service, with three years of experience. Highly efficient, team oriented.

Skills
  • Time management skills 
  • Quick learner
  • Excellent communication
Experience
Dollar General | Palestine, Tx Sales Associate 03/2018 - 08/2018
  • Organized merchandise for sales floor restocking and customer shipments.
     
  • Processed cash and credit transactions through company POS system.
  • Advised customers in product selection and explained technical functions of mobile devices.
  • Assisted in managing day-to-day business operations, including selling various products by explaining unique features and educating customers on proper application of products.
  • Met incoming customers and provided immediate assistance.
Subway | Palestine, TX Server 06/2018 - 08/2018
  • Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests.
  • Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
  • Managed closing duties, including restocking items and reconciliation of cash drawer.
Education and Training
Westwood High School | | Palestine, TX, United States High School Diploma 2018
Trinity Valley Community College | | Athens, TX, United States Associate of Science
The University of Texas at Arlington | | Arlington, TX, United States Bachelor of Science in Biology 2022
This resume is created in 7 minutes.
Summary
Dedicated and focused on excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve given tasks. Seeking a role of increased responsibility.  
Skills
  • Microsoft Office, Excel, Powerpoint proficiency.
  • Clerical knowledge.
  • Bilingual - Fluent in English/Spanish.
  • POS Knowledge
Experience
05/2019 to 06/2019
Receptionist Fulton Mechanical Corp. Brooklyn, NY
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
  • Sorted incoming mail and directed to correct personnel each day
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Answered and directed incoming calls using multi-line telephone system
  • Responded to telephone inquiries from clients and mechanics and delivered information to inform and educate callers
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
  • Provided information to callers and drafted office emails
11/2018 to 05/2019
Sales Associate/ Cashier Bath And Body Works Buffalo, NY
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Coached team members on security risks and loss prevention to aid in mitigating store theft
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Helped average of 50 customers per day by responding to inquiries and locating products
  • Assisted customers by finding needed body care or home items and checking inventory for items at other locations
  • Educated customers on product and service offerings
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors
  • Stayed up to date on store promotions, payment policies and security practices
  • Demonstrated products to customers, discussed features and redirected objections to capture sales
05/2017 to 08/2017
Cashier/ Sales Associate - Seasonal Steve Madden New York, NY
  • Opened and closed the store, which included counting cash drawers and making bank deposits
  • Operated a cash register to process cash, check, and credit card transactions. Cleaned and straightened work area
  • Organized register supplies. Answered customers' questions and addressed problems and complaints in person and via phone
  • Worked to meet daily sales goals
  • Drove sales and add-on purchases by promoting specific item options to customers
05/2016 to 08/2016
Sales Associate Ann Taylor- LOFT New York, NY
  • Greeted store customers promptly and responded to questions with knowledgeable service
  • Placed online orders and called other stores to find desired items
  • Recommended merchandise based on customer needs
  • Maintained knowledge of current promotions and company's credit card
  • Informed customers of company's credit card and master card
01/2016 to 04/2016
Pharmacist Assistant Royal Drugs Pharmacy New York, NY
  • Entered new patient profiles and prescriptions into medication input software system
  • Communicated directly with doctors' offices via telephone, fax and email for PRI-aprrovals
  • Ordered necessary medication for pharmacy via Kinray
  • Provided friendly customer service at prescription drop-off and pick-up counters
  • Described use of medications to patients and blisters pre packaged medicine system
  • Delivered patient medications to patients throughout hospitals
09/2015 to 02/2016
Cashier Royal Drugs Pharmacy New York, NY
  • Opened and closed the store, which included counting cash drawers
  • Operated a cash register to process cash, checks, and credit card transactions
  • Cleaned and straightened work area
  • Organized register supplies. Trained new sales employees on effective techniques
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Trained new team members in cash register operation, stock procedures and customer service
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Troubleshot and resolved issues with cash registers, card scanners and printers
  • Helped customers find specific products, answering questions and offering advice
  • Drove sales and add-on purchases by promoting specific item options to customers
Education and Training
2019
Bachelor of Science: Criminal Justice SUNY- Buffalo State College Buffalo, New York
3.0 GPA
Minor in Legal Studies
Minor in Sociology
This resume is created in 7 minutes.
Summary


 Highly-motivated professional with an accident-free, clean driving record. Excellent sense of direction and capacity to work long hours in all weather conditions. Possess invaluable experience with the high standard of safety during emergency and crisis situations.

Possess excellent attendance and work record.

Organized, punctual and polite.

Highlights
  • Cube Van driving experience

 

  • Follow company procedures, safety regulations and traffic laws

 

  •  Clean driving record with no history of any violations

 

  • Auto/Manual Transmission experience

 

  • Extra ordinary suitability to the nature of the assigned work and working hours

 


  • Able to work with minimum supervision

 

  • Great professional exposure to the fast paced job

 

  • Cargo handling

 

  • 24/7, On call, Shift work experience

  • Good command of Microsoft Office™ tools(Word™and Excel™)
Experience
Ukrainian Postal Service September 2011 to April 2019 Mail Service Courier
Lviv, Ukraine
  • Sort and organize incoming mail
  • Deliver mail items on designated addresses
  • Pick up mail items for delivery
  • Load and unload mail on vehicle
  • Drive vehicle for making deliveries
  • Acquire payments
  • Acquire signatures for all mail items
AIR FORCES (UKRAINE) September 2004 to March 2014 Air Traffic Control Officer
Crimea Region
- Air traffic service for military and civilian operations.
- Top Rating service for Military Air Force (Operational control for government flights)
- Analyzed factors such as weather reports, fuel requirements in order to determine air routes.
- Possess experience dealing with different types of emergency situations.
EXIM Bank August 2000 to July 2004 Armored Car Guard
Crimea Region, Ukraine

• Removed customer deposits from the ATM

• Recorded deposit information, perform inventory and order supplies as needed

• Signed and date records and reports related to the ATM

• Communicated and deliver deposits to each customer

• Maintained the highest degree of security and control at all times

• Maintained radio communication with the vehicle crew and dispatch personnel to ensure a secure transaction

Education
State Flight Academy of Ukraine 1999 Bachelor's: AIR TRAFFIC SERVICE Kirovograd
This resume is created in 7 minutes.
Professional Summary
 Hardworking individual who always goes above and beyond to provide quality in every task I peform.
Skills
  • Strong verbal communication
  • Self-motivated
  • Extremely organized
  • Bilingual in Spanish
  • Detail oriented 
  • Good time management 
Work History
August 2015-April 2016 Sales Associate | The Paper Store | Clifton, NJ At The Paper Store I was primarily a sales associate in the Alex & Ani / Jewelry department of the store. I also operated the cash register and provided exceptional customer service to all customers. I assisted customers in finding the perfect gifts for their friends and family as well as kept the store organized and stocked.
June 2012-August 2013 Sales Associate | Hallmark Gold Crown | Wayne, NJ At Hallmark I operated the cash register, cleaned and organized the store ncluding the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Stocked and replenished merchandise according to store merchandising layouts. Engaged with customers in a sincere and friendly manner.                
April 2013-June 2013 Intern | Bloomingdales | Wayne & Hackensack NJ This position at Bloomingdales was an internship offered to me by my Cosmetology School, Empire Beauty School. Every other weekend I would get the opportunity to have a small section at a cosmetics counter and offer customers free manicures to promote the nail polish of a specific cosmetic company. I also participated in doing prom hair for a promotion by Bobbi Brown Cosmetics. 
January 2013-May 2013 Student Salon Stylist | Empire Beauty School | Paramus, NJ As a student stylist I had the opportunity to perform beauty services on clients. I interacted with all the clients and delivered exceptional customer service to every one of them. I also worked at the front desk answering phones and booking appointments.
Education
High School Diploma Mary Help of Christian Academy , North Haledon, NJ
Cosmetology Graduate/ Licensed Cosmetologist Empire Beauty School , Paramus, NJ
Associate of Arts: Criminal Justice Passaic County Community College , Passaic, NJ
August 2019 Bachelor of Arts: Justice Studies & Child Advocacy Montclair State University , Montclair, NJ
This resume is created in 7 minutes.
Professional Summary
An extremely dedicated individual with great attention to detail and customer focused approach. Excellent ability to relay product during individual and group presentations. Strong interpersonal skills and exceptional creativity in managing window displays. Focused sales professional highly effective in establishing and maintaining relationships with potential and existing clients. Extremely motivated and ambitious.
Skills
  • Self-motivated
  • Persuasive negotiator
  • Fluent in farsi
  • Dedicated team player
  • Adept multi-tasker
  • Salesforce
Work History
Sales Associate, 09/2018 to 05/2019
Jimmy Choo Livermore, CA
  • Trained and served as peer coach for new sales associates.
  • Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
  • Identified and addressed complex problems affecting organization, contributing positively to business development.
  • Worked closely with customer service staff to deliver outstanding service to shoppers throughout shopping and completing purchases.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Sales Supervisor, 05/2018 to 09/2018
Carlisle Etcetera LLC Livermore, CA
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Checked the store merchandise regularly to ensure that it was properly displayed and replenished.
  • Developed sales strategies and established procedures for new employees.
  • Effectively coached team members to reach their weekly and monthly sales goals.
  • Met with management and executives to provide insights into sales operations and make strategy recommendations.
  • Promoted exceptional customer service by engaging clients on the sales floor.
  • Monitored daily sales operations and served as an informational and procedural resource to team members. 
Sales Support, 05/2017 to 03/2018
Burberry Outlet Livermore, CA
  • Set up new accounts, established customer credit, and set up payment methods.
  • Emphasized product features based on analysis of customers' needs.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Answered customers' questions regarding products, prices and availability.
  • Maintained friendly and professional customer interactions at all times.
SALES ASSOCIATE, 03/2017 to 06/2017
Gymboree Outlet Pleasanton, CA
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Contacted customer to follow up on purchases, suggest new merchandise and info them about promotions and upcoming events.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
SALES ASSOCIATE, 11/2015 to 07/2016
COLE HAAN LIVERMORE, CA
  • Responsibilities were to maintain a immaculate environment for the customer and the workers, to help out each individual customers to my fullest extent.
  • Great communication skills making sure that the customer had the correct size shoe, fashion advice.
  • Achievements were reaching the extent of my Adt.
  • and Upt.
  • in sales goals, also making the months' sales goals as a team.
  • Prepared merchandise for the floor.
  • Responded to all customer inquiries thoroughly and professionally.
  • Answered customer questions regarding store merchandise, department information and pricing.
Languages
English and Farsi
Education
High School Diploma: 2017
Lathrop High School - Lathrop, CA
AST Administrative of Criminal Justice: Criminal Justice Modesto Junior College - Modesto, CA
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Professional Summary

Dedicated employee with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality services and support. Blending strong analytical and communication skills to identify and address individual needs of clients, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Work History
Sales associate, Stocker, 07/2018 to 06/2019
Family Dollar Stores Inc.Raleigh, NC
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
Sales Associate, 07/2018 to 06/2019
Family Dollar Stores Inc.Raleigh, NC
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Host, 08/2017 to 05/2018
Ruby TuesdayRaleigh, NC
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Checked and restocked server areas and organized and got change for front counter.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Diploma: N/a, 2019
Southeast Raleigh High School - Raleigh, NC
  • Graduated with 3.2 GPA
Skills
  • Cash register operation
  • Merchandising expertise
  • Stocking and replenishing
  • Cash handling
  • Relationship building
  • Exceptional customer service
  • Excellent people skills
  • Multi-tasking strength
  • Interpersonal skills
  • Sale expertise
  • Communication skills
  • Problem-solving skills
Important information change

I have moved addresses and now live at 6137 saybrooke drive, Raleigh NC

This resume is created in 7 minutes.
Professional Summary

Motivated sales professional offering 9 years of progressive retail experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Accomplished Assistant Store Manager with 4 years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management. Experienced Assistant Store Manager professional with strong leadership and relationship-building skills. Top producing sales professional and expert in the retail industry. Dynamic communicator who consistently exceeds goals and company expectations. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.

Skills
  • Customer service focus
  • Merchandising understanding
  • Multi-tasking strength
  • Flexible schedule
  • Professional demeanor
  • Relationship building
  • Interpersonal skills
  • Customer-oriented
  • Consistently meets sales goals
  • Merchandising
  • Stocking
  • Employee relations
  • Motivated team player
  • Fluent in English and Spanish
Work History
  • Assistant Store Manager
  • HomeGoods
  • Midland, TX
  • February 2013 to December 2017
  • Recruited, interviewed and hired individuals who would add value to the team while bringing a wealth of experience from retail industry.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Managed the scheduling for store shifts so that there was proper staffing at all times.
  • Promoted from Team Leader to Assistant Manager within 24 months.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Sales Associate
  • Kohl's Midland
  • Midland, TX
  • October 2011 to February 2012
  • Prepared merchandise for sales floor.
  • Accepted and processed returns.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Sales Associate
  • M L O
  • Midland, TX
  • November 2009 to September 2011
  • Prepared merchandise for sales floor.
  • Accepted and processed returns.
  • Prioritized and accomplished wide range of tasks each shift.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
  • Trained and served as peer coach for new sales associates.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Sales Associate
  • Wet Seal
  • Midland, TX
  • January 2008 to March 2010
  • Worked collaboratively with team members to drive customer service initiatives, achieving sales goals and increasing feedback scores.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Skillfully prepared merchandise for distribution and placement across sales floor.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
Education
  • High School Diploma
  • Penn Foster
  • Scranton, PA
  • 2008