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Summary

Experienced Inside and Outside Sales Representative searching for a great B2B sales position in a less rural setting.

Highlights
  • Over 20 years experience focusing on sales and sales related positions
  • Several awards and bonuses for exceeding quotas or highest volume
  • Completed several in-depth sales training courses in 2017 coordinated with weekly interactive meetings
  • Inventive and independent problem solver when needed
  • 15+ years with MS Word, Power-point, Excel and other CRM sales tools
  • Excellent awareness of various people involved in a sales process
Experience
Inside Sales, Jacobs Corporation, September 2011-Current Harlan, IA
  • Earned bonuses for territory growth from 2012-2017
  • Make and receive calls to advise end users, purchasing agents and plant managers which of our parts we recommend for their pellet and particle reduction mills
  • Educate customers about product features and technical details to correct misunderstandings or highlight benefits. Handle customer questions or complaints quickly and professionally
  • Maintain Jacobs' relationships with prospects and current customers through regular phone, email and text communications. Gather and report information on new trends or competitors' products
  • Provide mobile support for sales reps in the field to facilitate sales
  • Verify and re-verify specific measurements on 1/64 : 64/64 and 0.0001 numerical scales to ensure new products are made to specification
Temporary Work, Red Oak Green House, September 2009-September 2011 Red Oak, IA
  • Red Oak Greenhouse, help on family farm, Farmers Insurance lead generator, holiday doorman.
Store Manager, St. Bernard Sports, September 2008-March 2009 Plano, TX
  • Briefly managed new outdoor - ski - travel apparel store with a staff of 6-10 hourly employees. Store never turned an annual profit, closed
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
  • Processed shipments and maintained stock shelf organization
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels
Manufacturer's Representative, Windom Sales Agency, November 2004-April 2008 Dallas, TX
  • 2007 WigWam Rep of The Year, 2005 Smith Optics Sales Agency of The Year, 2006 Smith Optics 'New Doors Award' in biking
  • Consistently increased overall sales by 10-15% yearly
  • Cross-sold unique outdoor sporting goods to specialty retailers in a 5 state territory
  • Scheduled trade show presentations for larger accounts across multiple product lines. Followed up with show contacts and buyers who didn't attend with calls to get orders placed before deadlines
  • Analyze buyer and manufacturer sell-through reports and inventory spreadsheets to maximize product placement
Assistant Store Manager, Sun And Ski Sports, September 2002-November 2004 Grapevine And Houston, TX
  • Back up the Store Manager at the #2 and #3 stores in the company
  • Interviewed job applicants to help ensure vacancies were filled with knowledgeable sales staff
  • Completed frequent walk-throughs to correct any issue impacting store appearance
  • Pushed store to achieve daily sales targets and other goals
  • Mentored on effective upselling and cross-selling techniques
Outside Sales Manufacturer Representative, Windom Sales, Llc, February 2002-July 2003 Dallas, TX
  • Cross-sold unique outdoor sporting goods to specialty retailers in a 5 state territory
  • Build strong, professional relationships through identification of client needs and leveraging that to increase sales and opportunities
  • Landed 24 new-repeating customer accounts through effective customer service and cold-calling
Sales Representative, Humanscale, August 2001-November 2002 San Diego, CA
  • Sold ergonomic office products to business in San Diego County
  • Demonstrated products at customer locations, answered questions and handled objections to close deals
  • Leveraged trends to shape solutions for key audiences regarding when and where ergonomic products are needed most
  • Follow up after sales to assess satisfaction and identify future needs
Education and Training
BA Business & Marketing, , Texas Tech University, , Lubbock TX USA
United States Marine Corps Reserve, VFW, Honorable Discharge
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Professional Summary

Excellent Communicator with experience from speaking with customers on the phone and in person. Patient and empathetic individual adept at working in diverse environments. Self-motivated with outstanding organisational skills.

Skills and Abilities
  • Proficient in Microsoft Office
  • Trained in data manipulation
  • Work effectively on team projects
  • Exceptional communication skills
  • Quick learner
  • Competent at troubleshooting
  • Adequate knowledge of social media
  • Good understanding of Google applications
  • Strong Organizational Skills
  • Great observational skills
  • Active Listening Skills
  • Able to adapt to different circumstances
Work History
Sales Associate, 06/2017 to Current
American Eagle OutfittersEdmonton, Alberta
  • Established great rapport with customers in a timely fashion whilst attending to their needs.
  • Displayed good communication and interpersonal skills while conversing with the customer.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Engaged with customers in a sincere and friendly manner.
  • Demonstrated strong active listening skills to help contribute to the positive customer experiences.
Sales Representative, 11/2015 to 12/2016
Cutco Cutlery Edmonton, Alberta
  • Organised and planned appointments with customers.
  • Responsible for taking and recording customers' orders using Microsoft Excel as well as preparing and presenting reports on Microsoft Word.
  • Designed and showcased demonstrations to improve sales.
  • Described product to customers and accurately explained details and care of merchandise.
Education
Master Of Engineering: Chemical Engineering, 2020
University Of Alberta - Edmonton, AB

Notable Courses:

  • Heterogeneous Catalysis and Reactor Analysis
  • Fluid-Particle Analysis
  • Process Identification
Bachelor Of Science: Chemical Engineering, 2018
University Of Alberta - Edmonton, Alberta
  • Completed WHMIS Safety Course (2016)
  • Recipient of the International Student Scholarship (2014-2015)
  • Completed CSTS Safety Course (2014)
  • Recipient of the University of Alberta Academic Excellence Scholarship (2014)
Volunteer Positions

Volunteer- NorthWest Fest, Edmonton, Alberta. (2018)

  • Greeted and welcomed customers coming to the festival.
  • Handled the selling of tickets and souvenirs for the festival.
  • Worked with the other volunteers as a team in order to finish the tasks effectively.

Welcome Ambassador- International Students Services, U of A, Edmonton, Alberta. (2017)

  • Delivered one-on-one orientation to newly arrived students.
  • Answered students' questions and take care of their settlement needs.

Airport Leader- International Student Services, U of A, Edmonton, Alberta. (2017)

  • Welcomed new students to Edmonton in a friendly and inviting manner.
  • Wrote up reports of the events of each shift, and ensure the incoming students are directed to right locations from the airport.
  • Answered any questions the new student may have about the first night accommodation.

African Fashion Week Edmonton- Edmonton, Alberta. (2016)

  • Participated as a model to increase awareness of African designers in Edmonton.

Floor Coordinator- Lister Hall Student Association, U of A, Edmonton, Alberta. (2015-2016)

  • Designed activities for my floor mates to help ease the transition into university life.
  • Demonstrated great communication skills with students both one-on-one and in groups.
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Professional Summary

Successful field sales executive offering more than 8 years in planning, marketing and selling product solutions to consumer needs.  Highly ambitious, dynamic communicator who consistently exceeds goals and company expectations. Seeking a challenging and growth-oriented sales position with Cintas.

Skills
  • Customer targeting
  • Prospecting
  • Cold calling
  • Territory management
  • Contract negotiations
  • Conflict resolution techniques
  • Natural leader
  • Strong work ethic
Work History
Cintas Service Sales Representative - First Aid And Safety | Fremont, CA | March 2018 - November 2019
  • Selling and servicing in a manner which exceeds the customers expectations
  • Achieving KPI's as established by local market
  • Developing and maintaining relationships with customers
  • Replacing used and/or outdated products
  • Servicing safety equipment that requires periodic maintenance equipment
  • Up-selling products that will benefit the customer and ensure OSHA compliance
Comcast Xfinity Sales Executive | San Jose, CA | June 2016 - October 2017
  • Built and maintained a healthy sales pipeline to achieve and exceed sales quota established by local market
  • Demonstrated a record of success in direct sales environment with emphasis on business and consumer sales
  • Joined interviews, mentored newly hired sales associates, and took the lead on weekly team meetings 
  • Generated business through creative methods of lead generation and independently organized sales activities
  • Implemented effective sales techniques to ensure product installation goal was achieved 
  • Displayed thorough understanding of video, high-speed internet, phone service, and home security
  • Utilized impeccable communication, organizational, and people skills, as well as strong customer service skills
  • Illustrated strong technical capability (computer knowledge, billing system, databases)
Comcast Xfinity Sales Professional | San Jose, CA | September 2012 - June 2016
Deluxe Marketing Inc. Regional Sales Manager | San Jose, CA | January 2009 - August 2012
  • Provided support and management to a sales team of over 100 in 17 offices across Arizona, Utah, Nevada and California
  • Developed and strengthened business relationships with Comcast and Cox Cable
  • Grew revenue opportunities by orchestrating resources and multi-tasking to accomplish company sales goals in a diverse industry
  • Effectively recruited and hired highly talented individuals who brought exceptional skills and expertise to the sales team
  • Developed new facility operations processes and management procedures
  • Generated personal sales
Verizon Wireless Sales Representative | San Jose, CA | January 2007 - November 2009
  • Actively listened to customers and provided them with solutions based on their needs
  • Excited customers about how new products could enhance their lives
  • Taught customers the best things about their products so they could immediately enjoy
  • Built genuine customer relationships by earning their loyalty and trust
  • Used my passion for technology and resourcefulness to generate sales
Education
Bachelor of Science Business Management San Jose State University San Jose
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Summary

Results-oriented, discipline, strategic sales professional with 5 years in the timeshare industry.

Skills
  • Quick learner
  • Excel
  • Sales Experience
  • Customer Service
  • Creative Problem Solving
  • Bilingual Spanish-English
Experience
Orlando Property Management Winter Park, FL Property Manager 01/2019 to 05/2019
  • Provide tenant with the best service and experience
  • Verify maintenance request from tenants and sent work order to the vendors to schedule their appointment
  • Use social media to advertise new properties
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Screening tenants for approval
  • Answered emails and phone calls to provide information
Westgate Town Center Resorts Kissimmee , FL Owner Referral Coordinator 05/2018 to 12/2018
  • Customer service to new and excisting timeshare owners
  • Provide new updates to all owners in how to use social media to referral new clients
  • Subscribe them on the Travel Partners application so they can find good rates for vacations
Festiva Resort Kissimmee , FL Sales Representative 01/2018 to 05/2018
  • Timeshare sales consultan
  • Show property to families
  • Provide them a better vacation experience
Summer Bay by Exploria Resorts Clermont , FL Sales Representative 09/2014 to 01/2018
  • Timeshare sales consultant
  • Show property to families
  • Provide them a better vacation experience
Orange Lake Resorts Kissimmee , FL Customer Care Representative 10/2013 to 09/2014
  • Take care of any concern the family had
  • Provide a better vacation experience
  • Timeshare sales consultant
  • Show property to families
Westgate Vacation Villas Kissimmee , FL Owner Referral Coordinator 02/2012 to 05/2013
  • Take care of new owners and provide new updates information
  • Collected leads from the owners and showed them how to referral more families using Facebook
Liberty Cablevision of Puerto Rico Morovis, PR Service Technician/Group Leader 09/2007 to 12/2011
  • Make sure that my employees accomplished the route on time satisfactory
  • Succeed customers expectations
  • Be sure to organize the daily route and assign it to service technicians
  • Installed TV services, Internet and telephony services
  • Checked the lines terminal signal and balance signal on the amplifiers if necessary
  • Change the clients equipment if necessary
Education and Training
Associate of Arts: Physical Education Teacher University Of Pikeville, Pikeville, KY, United States
Associate of Arts: ESL Kirkwood Community College, Cedar Rapids, IA, United States
Activities and Honors
  • Retired baseball player
  • Realtor
  • Orange Lake Sales Representative of the month of January 2014
  • Summer Bay Resort 4 times in the top 10 sales representatives in different months
This resume is created in 7 minutes.
Professional Summary

Sales professional that is driven and disciplined looking for an entry level financial services position or a customer service position where I can provide an excellent customer service experience with my skill set and interpersonal skills

Skills
  • Goal-oriented
  • Positive and friendly
  • People-oriented
  • Detail-oriented
  • Exceptional time management skills
  • Excellent work ethic
  • Strong interpersonal skills
Work History
Licensed Insurance Producer Aug 2019 - Current
Allstate Insurance Bel Air, MD
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Registered Representative Jun 2018 - Jul 2019
New York Life Insurance Co Baltimore, Maryland
  • Shared details regarding financial products and services with clients.
  • Interviewed clients to better understand their financial positions and what assets they would be interested in investing.
  • Assessed clients' financial situations to develop strategic financial planning solutions.
  • Identified potential new sources for business through cold calling approximately 35 leads per day.
  • Settlement of premiums payments for existing policy holders.
Sales Associate Apr 2015 - Mar 2019
Jared - Galleria of Jewelry Towson, MD
  • Suggested accessories and complementary purchases
  • Developed positive customer relationships through friendly greetings and excellent service
  • Greeted customers and ascertained customers' needs
  • Provided repeat customers with exceptional care and attention
  • Settlement of nightly receipts for bank deposits
Education
Bachelor of Science: Finance 1998
University of Baltimore Baltimore, MD
Associate of Science: Business Administration Baltimore City Community College Baltimore, MD
Accomplishments


  • Self Financed 100% College Tuition
  • Who's Who Among Junior College Students
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Professional Summary

Effective and focused Public Relations and Senior Sales Representative with an aptitude for building and maintaining client relations. Offering  years of experience and a proven ability to exceed goals. Skilled in communication and personnel training. Pursuing a new role where hard work, leadership and entrepreneurial spirit will be highly valued.

Skills
  • Sales expertise
  • Creative problem solving
  • Critical thinker
  • Leadership abilities
  • Excellent communication skills
  • Project planning
  • Marketing and sales
  • Creative and innovative
  • Internet marketing
  • Sales strategies
  • Crisis communication
  • Planning/coordinating
  • Honest employee
  • Excellent time management
  • Excellent attention to detail
  • Strong written and verbal communication skills
  • Social media expert
  • Community outreach
  • Organized
  • Executive travel
Work History
Sales Representative 09/2018 to Current
Southeastern Roofing Company Johns Creek, GA
  • Visited clients on-site to give benefit-oriented sales presentations.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Submitted and tracked orders.
  • Maintained routine communication with clients to assess their overall satisfaction, resolve complaints and promote new offerings. 
  • Responded to telephone and in-person requests for information.
  • Networked at events and over the phone to expand business profits and revenues. 
  • Developed new business by networking with valuable customers.
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
  • Researched potential clients in order to be well-prepared for appointments.
  • Earned numerous recognitions for exceptional customer service.
Executive Sales Assistant 07/2018 to Current
Singleton Marine Group Yacht Center Buford, GA
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Created expense reports, budgets and filing systems.
  • Coordinated dealer visitations, company special events and other employee morale functions.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Compiled and analyzed sales and marketing reports.
Administrative Assistant/Sales Representative 01/2014 to 06/2018
Greenwaste Solutions Suwanee, GA
  • Negotiated and prepared sales contracts for new and existing customers.
  • Enthusiastically promoted marketing messages and product mix in direct discussions with retailers.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
Event Planner 02/2012 to 10/2017
Fish Tales Lakeside Grille Flowery Branch, GA


  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Managed work flow to exceed quality service goals.
  • Trained staff on operating procedures and company services.
  • Effective liaison between customers and internal departments.
  • Devised and published metrics to measure the organization's success in delivering world class customer service.
  • Selected and ordered décor and event materials.
  • Managed event logistics and operations, including support staff, vendor services and volunteers.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Mentored customer service, marketing, sales and accounting teams.
  • Led vendor negotiations to obtain cost-effective services and products.
Education
Bachelor of Science: Public Relations 2018 Kennesaw State University - Kennesaw, GA
  • Recipient of the HOPE Scholarship
  • Continuing education in Public Relations/Professional Sales
  • Coursework in Marketing, Public Relations and Promotions Management
  • Member of Phi Mu
  • Dean's List 2015, 2016, 2017, 2018
Associate of Science: Integrative Studies 2016 Kennesaw State University - Kennesaw, GA
Certifications

ServSafe: Food Protection Manager Certification
ServSafe: Allergens Certification

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Professional Summary

Charismatic and energectic sales and marketing professional with over 5+ years of experience. Experience in event planning, management and execution. Maintains professional and calm demeanor under pressure. Thrives in hands on, high volume environments where knowledge, composure and interpersonal abilities are keys to success.

Skills
  • Certified Specialist of Spirits through the Society of Wine Educators
  • Certified Bourbon Steward through the Stave and Thief Society
  • Event planning, management, and execution experience
  • Exceptional communication skills
  • Excellent time management
  • Social networking design/management
  • Enthusiastic, self-starter attitude
  • Technical proficiency with the Microsoft Office Suite
  • Technical proficiency with the Adobe Creative Suite
Work History
01/14 to Current
Spirits Specialist Habersham Beverage Warehouse Savannah, GA
  • Increased sales through product knowledge and recommendations, resulting in the creation of long lasting, positive relationships with customers
  • Managed and used all forms of Social Media, including Facebook, Instagram, and Twitter to increase sales, promote products, and filter customer inquiries
  • Certified Beer Server through the Cicerone Program
  • Achieved Certifications in "Understanding Wine Sales and Service" and "ABC's of Wine Sale and Service" through Wine Spectator
08/17 to 03/18
Route Sales Representative National Distributing Company Macon, Georgia
  • Increased sales in my route by more than 10%
  • Sold Wine and Beer to 83 accounts across Middle Georgia by personally visiting accounts and suggesting the appropriate products and services. 
  • Learned National's Wine and Beer portfolio and used my knowledge to properly leverage my brands in this competitive market. 
  • Strategically organized and managed every day's worth of work to achieve maximum efficiency and profitability.
05/2014 to 08/2015
Production Assistant Brevard Music Center Brevard, NC
  • Handled logistics in regards to the creation and production of 4 full-length operas and 80 orchestral concerts and their transportation between two cities for the Summer musical seasons
  • Worked within a strict budget to make sure all crew's needs were taken care of in regards to supplies, transportation, and refreshments
  • Created and managed all paperwork and technical drafts for the creation of artistic sets, lights, and costumes for full length productions
  • Handled after-show refreshments including serving beer, wine, and cocktails in a small setting for special guests (10+ people) and a larger setting (100+ people)
  • Made sure crew and company moral is kept high throughout the entire season through team building exercises and company bonding
Education
2019
Master of Business Administration: Hospitality, Tourism, And Event Management
Midway University - Midway, KY
  • Graduated with 3.91 GPA
2017
Bachelor of Arts: Liberal Studies
Armstrong State University - Savannah, GA
Accomplishments
  • First Associate at Habersham Beverage to achieve the Certified Specialist of Spirits and Certified Bourbon Steward designations in their 30 year history 
  • Planned and executed the inaugural Kentucky Derby Party at the Kentucky Castle in Versailles, KY in 2018
  • Helped organize the 2016 Savannah Craft Beer Festival
  • Past Executive Board Member and Young Adult Outreach Coordinator for Coastal Pet Rescue, a local Savannah based animal rescue
This resume is created in 7 minutes.
Professional Summary
Highly successful at meeting daily, weekly and monthly sales goals in a 100% commission sales environment. Friendly and reliable customer service professional skilled in achieving sales targets.
Skills


  • Strong work ethic
  • Extremely organized

  • Exceptional customer service
  • Comfortable dealing with today's value driven customer
  • Self-motivated
  • Strong verbal communication

Work History
Sales Representative Sep 2015 - Current
ACE Ford Woodbury, NJ
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Engaged with customers in a sincere and friendly manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Recommended merchandise to customers based on their needs and preferences.
  • Prioritized helping customers over completing other routine tasks in the store.

Soldier, 11B Aug 2010 - Aug 2014
United States Military
  • Trained in the use of tear gas and explosives.
  • Operated and maintained communications equipment.
  • Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
  • Surveyed and analyzed terrain to determine optimum equipment placement and use.
  • Tracked personnel and supplies within the company.
  • Maintained 100% accountability of all assigned equipment.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Placed explosives and performed mine-sweeping activities on land.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Verified data integrity and accuracy.
This resume is created in 7 minutes.
Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Highlights
  • Organized
  • Time management
  • Detail-oriented
  • Flexible schedule
  • Strong communication skills
  • Customer service experience
Experience
Car Detailer, 01/2016 to 06/2017 Auto Diego Philadelphia, Pa Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
Cleaned car and truck windows and windshields to get rid of water spots.


Waxed the exterior of vehicles and removed it with a soft cloth, buffing to a brilliant shine.
Identified issues that could affect safety and brought them to the shift supervisor's attention.


Contacted the service manager immediately if customer issues arose
Managed work with little supervision.


Sales Associate, 03/2015 to 01/2016 Danny's clothing store Philadelphia, PA Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Helped customers select products that best fit their personal needs.
Education
High School Diploma: 2017 Cheltenham High School Wyncote, PA, USA
Student government representative
MVP for high school football
Sports Management Texas Southern University Houston, TX, United States
Sports Management ASA College - Brooklyn Campus Brooklyn, NY, United States