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Skillful Car Sales Representative resume

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Summary

Experienced Customer Service Representative II with a background in leadership holding over 4 years of demonstrated knowledge/competency in servicing both internal and external customers who consistently meets and exceeds performance standards. Looking to support management in ensuring an efficient and cost effective department by planning, coordinating and supervising all administrative, operative and employee functions as Team Leader I.

Skills
  • Six Sigma Process Improvement Methodologies
  • Strong organizational skills
  • Ability to utilize corporate production and reporting systems
  • Excellent analytical skills
  • Claims, membership and billing inquiry experience
  • Knowledge of Project Management process
  • Problem resolution
  • Coaching and mentoring
  • Performance monitoring
  • Consultation and advisory
Experience
Customer Service Representative (CSRII) 04/2014 to Current Blue Care Network of Michigan Southfield, MI
  • Participates with Quality Improvement Workgroup to increase overall quality scores within the department
  • Analyzed all 2018 4th Qtr quality errors to target CSR common issues and recommended improved systems which will expedite work
  • Created informational material to support servicing of commercial accounts
  • Exceeded organizational metrics and goals (459) by 80% (370) for ACHT over a 6 month period
  • Reduced wrap and documentation metrics by 18% over the same time period
Commercial Sales Manager 04/2014 AutoZone Traverse City, MI
  • Developed, and implemented new and improved systems that increased Commercial sales by over 50%
  • Prepared presentations from statistical reports to present to both internal and external personnel
  • Trained, coached and coordinated 5 drivers to enhance overall efficiency of the Commercial Program
  • Analyzed both routine and non-routine reports for implementation of improved production workflows
  • Represented Commercial Sales division in work group meetings and at annual conference
  • Maintained effective working relationships and high customer service levels with various auto repair shop owners adding multiple new accounts withing my first 3 months
  • Supervised 11-15 store employees as 2nd in command to Store Manager
Education and Training
Six Sigma Black Belt: PROCESS IMPROVEMENT Lawrence Technological University Southfield, MI, United States
Bachelor of Arts: PSYCHOLOGY Albion College Albion, MI, United States
High School Diploma: JUNIOR RESERVE OFFICERS' TRAINING CORPS Charles C. Rogers Military Academy Detroit, Mi

Cadet lieutenant colonel (C/LTC)

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Job-winning Car Sales Representative resume

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Professional Summary

To obtain a challenging position where I can utilize my knowledge and skills

Skills
  • Self-motivated
  • Extremely organized
  • Budgeting and finance
  • Strong verbal communication
  • Team leadership
  • Clerical support
  • Data management
Work History
Laborer | 06/2018 to Current
 Triton Atlantic Services LLC - Rockaway Beach, NY
  • Organized materials, tools and equipment to supply team members.
  • Cleaned, operated and maintained machinery.
  • Picked orders from inventory locations.
  • Prepared and cleaned construction sites by removing debris.
  • Supported technicians in equipment maintenance and repair.
  • Removed damaged tile, brick and mortar.
  • Completed tear-down of existing structures and prepared for new construction.
  • Performed basic machine set up.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction of the pool floor.
Sanitation Crew | 04/2012 to 05/2018
 Ray Brook County New York - Ray Brook, NY
  • Ensured that all health and safety guidelines were followed.
  • Read and followed standard operating procedures.
  • Kept work areas clean and neat.
  • Planned, scheduled and delegated daily work.
  • Responsible for the selection and maintenance of equipment.
  • Collaborated with staff to ensure smooth work flow and efficient organization operations.
  • Worked as a team with staff on proper techniques for washing, waxing, cleaning, and other tasks.
  • Kept site work safe and in line with budget, schedule
Sticker And Sales Representative | 07/2009 to 01/2010
 Baker's Shoe Store - Valley Stream, NY
  • Developed and implemented sales strategies to increase revenue.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Communicated with customers to understand needs and recommend appropriate solutions.
Sales Representative | 10/2008 to 06/2009
 Express Inc - Atlanta, GA
  • Trained and mentor new sales representatives.
  • Submitted and tracked orders.
  • Contacted satisfied customers to offer additional services.
  • Collected and processed payments.
Education
John Bowne High School - Flushing, NY | High School Diploma 2007

Top Car Sales Representative skills

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Experienced Car Sales Representative resume

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Professional Profile

Experienced in P&A, operations finance, accounting, and financial systems. Adept at analyzing large data sets at a granular level. Able to communicate complex financial concepts to all levels of the organization. Consistently partner with senior management, delivering results in environments where strong analytical skills and accountability are required. Known for contributing solutions with positive long-term strategic impact.

Skills

o Budgeting and Forecasting
   o Profit and Loss Analysis
   o Global Financial Systems
   o Financial Modeling
   o Project Management

o Financial Analysis
  o Management Reporting
  o Ad-Hoc Reporting and Analysis
  o Process Improvement
  o GAAP

o Sales Support and Analytics
 o Quarterly/Year-End Reporting
 o Reconciliations
 o Commercial Credit
 o Banking

Highly proficient in Microsoft Office, Oracle Hyperion (Smart View, Planning, Essbase), SAP
Experience
Due Diligence Analyst 06/2017 to Current WELLS FARGO BANK@ROBERT HALF St Louis Park, MN
  • Perform open source and database research for ethics, litigation, due diligence, background check, and risk assessments
  • Perform database searches of key individual and company names across multiple databases and  analyze results.
  • Conduct due diligence on third party international marketing representatives, distributors, and others
  • Produce high quality and accurate written work with the ability to understand and summarize large amounts of information from diverse sources
  • Handled all AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.
  • Managed accounting operations, accounting close, account reporting and reconciliations.
  • Performed research and due diligence to resolve issues in a timely manner.
Mortgage Loan Specialist 03/2016 to 06/2017 US BANK@Bartech St. Paul, Minnesota
  • Performed financial analysis of both secondary market loans as well as in-house loans
  • Calculated mortgage investor and portfolio pricing to meet the minimum yield
  • Monitored investor loans to ensure accurate pricing and invoices
  • Audited closing packages for compliance
  • Ensured accuracy of all mortgage documents, invoices, and procedures
Sales Representative 11/2014 to 03/2016 UPS - UNITED PARCEL SERVICES Edina, Minnesota
  • Managed day-to-day store operations, evaluating sales performance to forecast, financial positioning, task prioritization, and team productivity
  • Assessed effectiveness of team leads, providing consistent feedback to promote efficient performance management
  • Led strategic planning sessions, outlining transitional preparation, department valuation, and process expectations
Mail Processing Clerk 05/2014 to 09/2014 UNITED STATE POSTAL SERVICES Jacksonville, Florida
  • Managed customer service and administrative task.
  • Computed all mailing costs.
  • Assisted with filing customer's claims for damages.
Sales Representative 03/2013 to 05/2014 COMCAST Jacksonville, Florida
  • Established new customer's accounts, filled out major expense reports, and updated database with customer and sales information
  • Managed day-to-day store operations, evaluating sales performance to forecast, financial positioning, task prioritization, and team productivity
  • Recorded daily financial reports,  assisted with monthly inventory control, and scheduled daily production activities
Education
MBA: Finance 2020 Saint Mary's University of Minnesota Minneapolis, MN, United States
Bachelor of Science: Finance 2018 University of Minnesota - Crookston Crookston, MN, United States

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