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Summary

Experienced Inside and Outside Sales Representative searching for a great B2B sales position in a less rural setting.

Highlights
  • Over 20 years experience focusing on sales and sales related positions
  • Several awards and bonuses for exceeding quotas or highest volume
  • Completed several in-depth sales training courses in 2017 coordinated with weekly interactive meetings
  • Inventive and independent problem solver when needed
  • 15+ years with MS Word, Power-point, Excel and other CRM sales tools
  • Excellent awareness of various people involved in a sales process
Experience
Inside Sales, Jacobs Corporation, September 2011-Current Harlan, IA
  • Earned bonuses for territory growth from 2012-2017
  • Make and receive calls to advise end users, purchasing agents and plant managers which of our parts we recommend for their pellet and particle reduction mills
  • Educate customers about product features and technical details to correct misunderstandings or highlight benefits. Handle customer questions or complaints quickly and professionally
  • Maintain Jacobs' relationships with prospects and current customers through regular phone, email and text communications. Gather and report information on new trends or competitors' products
  • Provide mobile support for sales reps in the field to facilitate sales
  • Verify and re-verify specific measurements on 1/64 : 64/64 and 0.0001 numerical scales to ensure new products are made to specification
Temporary Work, Red Oak Green House, September 2009-September 2011 Red Oak, IA
  • Red Oak Greenhouse, help on family farm, Farmers Insurance lead generator, holiday doorman.
Store Manager, St. Bernard Sports, September 2008-March 2009 Plano, TX
  • Briefly managed new outdoor - ski - travel apparel store with a staff of 6-10 hourly employees. Store never turned an annual profit, closed
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
  • Processed shipments and maintained stock shelf organization
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels
Manufacturer's Representative, Windom Sales Agency, November 2004-April 2008 Dallas, TX
  • 2007 WigWam Rep of The Year, 2005 Smith Optics Sales Agency of The Year, 2006 Smith Optics 'New Doors Award' in biking
  • Consistently increased overall sales by 10-15% yearly
  • Cross-sold unique outdoor sporting goods to specialty retailers in a 5 state territory
  • Scheduled trade show presentations for larger accounts across multiple product lines. Followed up with show contacts and buyers who didn't attend with calls to get orders placed before deadlines
  • Analyze buyer and manufacturer sell-through reports and inventory spreadsheets to maximize product placement
Assistant Store Manager, Sun And Ski Sports, September 2002-November 2004 Grapevine And Houston, TX
  • Back up the Store Manager at the #2 and #3 stores in the company
  • Interviewed job applicants to help ensure vacancies were filled with knowledgeable sales staff
  • Completed frequent walk-throughs to correct any issue impacting store appearance
  • Pushed store to achieve daily sales targets and other goals
  • Mentored on effective upselling and cross-selling techniques
Outside Sales Manufacturer Representative, Windom Sales, Llc, February 2002-July 2003 Dallas, TX
  • Cross-sold unique outdoor sporting goods to specialty retailers in a 5 state territory
  • Build strong, professional relationships through identification of client needs and leveraging that to increase sales and opportunities
  • Landed 24 new-repeating customer accounts through effective customer service and cold-calling
Sales Representative, Humanscale, August 2001-November 2002 San Diego, CA
  • Sold ergonomic office products to business in San Diego County
  • Demonstrated products at customer locations, answered questions and handled objections to close deals
  • Leveraged trends to shape solutions for key audiences regarding when and where ergonomic products are needed most
  • Follow up after sales to assess satisfaction and identify future needs
Education and Training
BA Business & Marketing, , Texas Tech University, , Lubbock TX USA
United States Marine Corps Reserve, VFW, Honorable Discharge
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Professional Summary

Excellent Communicator with experience from speaking with customers on the phone and in person. Patient and empathetic individual adept at working in diverse environments. Self-motivated with outstanding organisational skills.

Skills and Abilities
  • Proficient in Microsoft Office
  • Trained in data manipulation
  • Work effectively on team projects
  • Exceptional communication skills
  • Quick learner
  • Competent at troubleshooting
  • Adequate knowledge of social media
  • Good understanding of Google applications
  • Strong Organizational Skills
  • Great observational skills
  • Active Listening Skills
  • Able to adapt to different circumstances
Work History
Sales Associate, 06/2017 to Current
American Eagle OutfittersEdmonton, Alberta
  • Established great rapport with customers in a timely fashion whilst attending to their needs.
  • Displayed good communication and interpersonal skills while conversing with the customer.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Engaged with customers in a sincere and friendly manner.
  • Demonstrated strong active listening skills to help contribute to the positive customer experiences.
Sales Representative, 11/2015 to 12/2016
Cutco Cutlery Edmonton, Alberta
  • Organised and planned appointments with customers.
  • Responsible for taking and recording customers' orders using Microsoft Excel as well as preparing and presenting reports on Microsoft Word.
  • Designed and showcased demonstrations to improve sales.
  • Described product to customers and accurately explained details and care of merchandise.
Education
Master Of Engineering: Chemical Engineering, 2020
University Of Alberta - Edmonton, AB

Notable Courses:

  • Heterogeneous Catalysis and Reactor Analysis
  • Fluid-Particle Analysis
  • Process Identification
Bachelor Of Science: Chemical Engineering, 2018
University Of Alberta - Edmonton, Alberta
  • Completed WHMIS Safety Course (2016)
  • Recipient of the International Student Scholarship (2014-2015)
  • Completed CSTS Safety Course (2014)
  • Recipient of the University of Alberta Academic Excellence Scholarship (2014)
Volunteer Positions

Volunteer- NorthWest Fest, Edmonton, Alberta. (2018)

  • Greeted and welcomed customers coming to the festival.
  • Handled the selling of tickets and souvenirs for the festival.
  • Worked with the other volunteers as a team in order to finish the tasks effectively.

Welcome Ambassador- International Students Services, U of A, Edmonton, Alberta. (2017)

  • Delivered one-on-one orientation to newly arrived students.
  • Answered students' questions and take care of their settlement needs.

Airport Leader- International Student Services, U of A, Edmonton, Alberta. (2017)

  • Welcomed new students to Edmonton in a friendly and inviting manner.
  • Wrote up reports of the events of each shift, and ensure the incoming students are directed to right locations from the airport.
  • Answered any questions the new student may have about the first night accommodation.

African Fashion Week Edmonton- Edmonton, Alberta. (2016)

  • Participated as a model to increase awareness of African designers in Edmonton.

Floor Coordinator- Lister Hall Student Association, U of A, Edmonton, Alberta. (2015-2016)

  • Designed activities for my floor mates to help ease the transition into university life.
  • Demonstrated great communication skills with students both one-on-one and in groups.
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Professional Summary

Successful field sales executive offering more than 8 years in planning, marketing and selling product solutions to consumer needs.  Highly ambitious, dynamic communicator who consistently exceeds goals and company expectations. Seeking a challenging and growth-oriented sales position with Cintas.

Skills
  • Customer targeting
  • Prospecting
  • Cold calling
  • Territory management
  • Contract negotiations
  • Conflict resolution techniques
  • Natural leader
  • Strong work ethic
Work History
Cintas Service Sales Representative - First Aid And Safety | Fremont, CA | March 2018 - November 2019
  • Selling and servicing in a manner which exceeds the customers expectations
  • Achieving KPI's as established by local market
  • Developing and maintaining relationships with customers
  • Replacing used and/or outdated products
  • Servicing safety equipment that requires periodic maintenance equipment
  • Up-selling products that will benefit the customer and ensure OSHA compliance
Comcast Xfinity Sales Executive | San Jose, CA | June 2016 - October 2017
  • Built and maintained a healthy sales pipeline to achieve and exceed sales quota established by local market
  • Demonstrated a record of success in direct sales environment with emphasis on business and consumer sales
  • Joined interviews, mentored newly hired sales associates, and took the lead on weekly team meetings 
  • Generated business through creative methods of lead generation and independently organized sales activities
  • Implemented effective sales techniques to ensure product installation goal was achieved 
  • Displayed thorough understanding of video, high-speed internet, phone service, and home security
  • Utilized impeccable communication, organizational, and people skills, as well as strong customer service skills
  • Illustrated strong technical capability (computer knowledge, billing system, databases)
Comcast Xfinity Sales Professional | San Jose, CA | September 2012 - June 2016
Deluxe Marketing Inc. Regional Sales Manager | San Jose, CA | January 2009 - August 2012
  • Provided support and management to a sales team of over 100 in 17 offices across Arizona, Utah, Nevada and California
  • Developed and strengthened business relationships with Comcast and Cox Cable
  • Grew revenue opportunities by orchestrating resources and multi-tasking to accomplish company sales goals in a diverse industry
  • Effectively recruited and hired highly talented individuals who brought exceptional skills and expertise to the sales team
  • Developed new facility operations processes and management procedures
  • Generated personal sales
Verizon Wireless Sales Representative | San Jose, CA | January 2007 - November 2009
  • Actively listened to customers and provided them with solutions based on their needs
  • Excited customers about how new products could enhance their lives
  • Taught customers the best things about their products so they could immediately enjoy
  • Built genuine customer relationships by earning their loyalty and trust
  • Used my passion for technology and resourcefulness to generate sales
Education
Bachelor of Science Business Management San Jose State University San Jose
This resume is created in 7 minutes.
Summary

Results-oriented, discipline, strategic sales professional with 5 years in the timeshare industry.

Skills
  • Quick learner
  • Excel
  • Sales Experience
  • Customer Service
  • Creative Problem Solving
  • Bilingual Spanish-English
Experience
Orlando Property Management Winter Park, FL Property Manager 01/2019 to 05/2019
  • Provide tenant with the best service and experience
  • Verify maintenance request from tenants and sent work order to the vendors to schedule their appointment
  • Use social media to advertise new properties
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Screening tenants for approval
  • Answered emails and phone calls to provide information
Westgate Town Center Resorts Kissimmee , FL Owner Referral Coordinator 05/2018 to 12/2018
  • Customer service to new and excisting timeshare owners
  • Provide new updates to all owners in how to use social media to referral new clients
  • Subscribe them on the Travel Partners application so they can find good rates for vacations
Festiva Resort Kissimmee , FL Sales Representative 01/2018 to 05/2018
  • Timeshare sales consultan
  • Show property to families
  • Provide them a better vacation experience
Summer Bay by Exploria Resorts Clermont , FL Sales Representative 09/2014 to 01/2018
  • Timeshare sales consultant
  • Show property to families
  • Provide them a better vacation experience
Orange Lake Resorts Kissimmee , FL Customer Care Representative 10/2013 to 09/2014
  • Take care of any concern the family had
  • Provide a better vacation experience
  • Timeshare sales consultant
  • Show property to families
Westgate Vacation Villas Kissimmee , FL Owner Referral Coordinator 02/2012 to 05/2013
  • Take care of new owners and provide new updates information
  • Collected leads from the owners and showed them how to referral more families using Facebook
Liberty Cablevision of Puerto Rico Morovis, PR Service Technician/Group Leader 09/2007 to 12/2011
  • Make sure that my employees accomplished the route on time satisfactory
  • Succeed customers expectations
  • Be sure to organize the daily route and assign it to service technicians
  • Installed TV services, Internet and telephony services
  • Checked the lines terminal signal and balance signal on the amplifiers if necessary
  • Change the clients equipment if necessary
Education and Training
Associate of Arts: Physical Education Teacher University Of Pikeville, Pikeville, KY, United States
Associate of Arts: ESL Kirkwood Community College, Cedar Rapids, IA, United States
Activities and Honors
  • Retired baseball player
  • Realtor
  • Orange Lake Sales Representative of the month of January 2014
  • Summer Bay Resort 4 times in the top 10 sales representatives in different months