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Objective
I would like a position with a progressive company that will allow me to go back to school and get a degree in Business and Marketing. I would like a job in a company that can help me better understand the business world and the things that I need to know to be successful.
Skills
  • Superior Customer Service
  • Ability To Work With Others
  • Strong Problem Solving Ability
  • Punctual
  • Computer Literate
  • Bookkeeping/Back Office  
  • ​Proficient with Microsoft Office Suite 
  • Handled Money
Experience
Cashier Manager
Las Vegas, NV Footlocker/ May 2016 to Current
Prioritizing the look, flow and sales of the store is my job description. Since the beginning of my employment I have moved into my position starting from a part-time sales.
Key Holder
Henderson, NV Capriotti's Sandwich Shop/ May 2015 to Nov 2015
Opening and closing the store were the main goals of my position. I also was responsible for ordering and putting out product. Being a sandwich artist, cleaning, while accommodating costumers needs.
Shift Lead
Las Vegas, NV KFC/ Feb 2014 to Apr 2016
As a shift lead my job entailed of many different things. Including but not limited to opening and closing the store to the standards of the corporation, counting money into and out of registers, and performing day to day tasks that keep business moving.
Education and Training
General Study CCSD Adult Education High School 2017 Las Vegas, NV, USA
Have passed all proficiency tests, need to finish three credits. I should be done by June.
General Study Chaparral High School Las Vegas, NV, USA
Navy Junior Reserves Officers Training Corps
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Professional Summary
An ambitious, commercially minded and driven individual, who is proven to be methodical and efficient in delivering results within the commercial financial sector. My experience is gained across large blue-chip companies within the hospitality and telecommunications industry. Currently seeking an advanced financial accounts position, to utilise 12 years office experience from variety of financial areas and also looking to studying for CIMA.
Skills
JD Edwards E1 - HSBC.NET - RBS Bankline - SAP (B1) - Sage line 50/500 - Xero - Microsoft Word - Microsoft Excel (advanced level) - Quick books Pro- Keystar Excel 2007 Advanced training
Work History
Cashier Manager Oct 2014 - Sep 2017
Pizza Hut Restaurants UK
  • Manage, mentoring and providing leadership to a team of 3 Cashiers within Finance (setting and reviewing performance objectives, appraisals, performance management, attendance management and providing effective individual personal development) Ensuring the cashiers reconcile all cash, cheque, credit card and vouchers to multi-site sales, daily banking's and company's multi-currency accounts, minimising and investigating losses, whilst following and developing best practices.
  • Provide weekly cash flow reports to Rutland (Private equity owner of PH UK) showing a 13-week forecast of cash and investment position and present to FD end of period numbers Manage external relationships with 3rd party service suppliers and liaise with them and other external contacts to resolve operational issues.
  • HSBC/RBS/G4S/Gift card suppliers) Review and prepare period and year end reconciliations and highlight and discrepancies to minimise financial risk to the company, ensuring balance sheet codes are correct for production of accounts.
  • Preparation & analysis of month end financial management reporting, including accruals, preparation of journals, review of accounts, budgets and forecasting.
  • Bank & VAT reconciliations, preparation of key balance sheets & multi-currency bank reconciliations.
  • Budgetary control over cash handling (320k), commissions (900k) and cash & card shorts (100k) in P&L and £20m in investment accounts.
  • Working and implementing various projects, including maximising the Pizza Hut gift card and voucher programs, growing this from 1M - 2.7M annually within my 1st year and also implementing contactless payments across all UK restaurants.
  • Identify trends to maximise regional sales and working with profit protection to minimise fraudulent activity across restaurants.
  • Influence decisions and changes to field banking processes, supplier contracts, team processes (including system changes).
  • Rexel UK (Potters Bar).
Treasury Cashier Team Leader Jul 2013 - Oct 2014
  • Manage, motivate and develop the team to ensure all members are working to their full potential (including performance reviews, performance management, attendance management and personal development planning) Develop and manage Key KPI and regular reporting for Treasury management and banner/department management as required, including commentaries.
  • Ensure monthly bank/branch/GL & Accounts receivable reconciliations inc.
  • w/o accounts are undertaken.
  • Support and implement changes within team and I.T.
  • projects and developing procedures within the department Analysing financial reports to identify risks, patterns and forecast cash flow Month end financial analysis, including accruals and quarter month reporting Follow up outstanding queries with team/internally/branch Manage escalation of non-reconciled items internally and branch.
  • Continually enhance the Company's reputation for excellent customer service both internally and externally.
  • Deliver service in line with agreed controls, procedures and Service Level Agreements.
Treasury Cashier Oct 2012 - Jul 2013
Rexel UK
  • Branch and corporate account reconciliations and investigations.
  • Running and analysing weekly reports for receipts team and management.
  • Identifying problems with ineffective processes and implement solutions efficiently whilst liaising with other departments within the business.
  • Investigate for discrepancies of payment and invoice queries for Newey and Eyre and Parkers nationwide branches including online and corporate sales.
  • Reporting on branch performance, journal processing and performing ad hoc duties.
  • Liaising with banks, credit card merchants and software providers to ensure smooth running of Treasury receipts processes.
  • Worked on mapping transactions and testing for bespoke financial software migration.
Commissions and Credit Control Assistant Jun 2012 - Aug 2012
Avenier Telecom Borehamwood, Hertfordshire
  • Detailed preparation & analysis of commissions and revenue shares for dealers and payments from Telefonica (o2), analysing trends and statistical information of debtors and debt collection then preparing detailed reports for management.
  • Updating and maintaining daily file on Excel and uploading to OGL (in-house software system).
  • Effectively dealing with disputes from dealers, resolving any problems whilst maintaining a satisfactory level of customer service.
  • I effectively reduced the amount of queries after months of backlog.
  • Reconcile the dealer accounts to ensure that the sales and purchase ledgers are kept up to date, thus illustrating the dealers financial position with the Company.
  • Ensure the credit control database is updated daily and maintained correctly.
  • Reduce the Company's exposure to bad debts and also to ensure that positive cash flow is maintained by assisting in the timely collection of overdue accounts.
  • To act as liaison with solicitors regarding legal claims (in absence of Line Manager) Luxottica UK (St Albans - Hertfordshire).
Assistant Accountant
  • March - May 2012 (Temp role).
  • Preparation & analysis of daily financial management reporting, preparation of journals, review of bank accounts.
  • Updating cashbook GL daily on SAP.
  • Processing & analysing monthly expenses for UK employees, processing monthly company credit card expenses on SAP.
  • Raised relevant documentation e.g.
  • cheque requisitions and authorisation forms.
  • Processed payments to suppliers and customers.
Financial Accounting Manager Feb 2005 - Feb 2012
The Bluephone Company Ltd London
  • Preparation & analysis of month end financial management reporting, including accruals, preparation of journals, review of accounts, budgets and forecasting.
  • Preparing monthly VAT returns, monthly deal logs, intrastat statistics, EC sales list for HM revenue & customs.
  • Processing monthly payroll using Quick books professional and monitoring cash flow and resolving credit and debtor problems.
  • Bank & VAT reconciliations, preparation of key balance sheets & multi-currency bank reconciliations.
  • Executing spot and forward FX transactions when required.
  • Responsible for all aspects of Purchase Ledger and Sales Ledger, invoicing, weekly credit control.
  • Circulated customer statements and followed up on all outstanding debtors and maintained the organisation's credit position.
Accounts Receivable Clerk Jan 2003 - Jan 2005
T-Mobile (UK) Limited Hatfield - Hertfordshire

One 2 One Plc

Talkland / Vodafone Plc - Retail Management & Sales
Education
BA (Hons) Degree: Journalism and Communications 1996
Middlesex University
Journalism and Communications
Higher National Diploma: 1993
Barnet College
1992
The St David & St Katherine Schools
8 GCSE's
Interests
Name Roshan Ram Date of Birth
Additional Information
  • Name Roshan Ram Date of Birth 17th September 1975 Nationality British Address 62 Sherrards Way, Barnet, EN5 2BJ Status Married
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Professional Summary
  • Successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service.
  • Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possesses a clean driving record and automobile insurance.
  • Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member.
Skills
  • Fluent in Arabic
  • Hard worker
  • passionate 
  • dedicated 
  •  
Work History
Nutrition Services, 07/2014 to Current
Cole Elementary School – Nashville, TN
  • Performs various semi-skilled kitchen tasks to prepare food for serving.  Tasks include, but not limited to, slicing and chopping vegetables, cooking vegetables and meat, mixing pastries, measuring ingredients to ensure food is prepared in established quantities according to daily menu guidelines.
  • Cleans and sanitizes kitchen equipment, counters and tables, mops and sweeps floors on a daily basis in compliance with state health regulations
  • Prepares serving lines by filling steam table wells and arranging appropriate number of pans in correct sequence.
  • Serves students and teachers appropriate quantities in a friendly manner as they come through serving line.
  • Keeps serving line clean and replenished.
  • Answers inquiries customers may have regarding content or nutritional value of food or refers to appropriate personnel if needed.
  • Receives supply orders and verifies quantity ordered/shipped against invoices.
  • Stores food and supplies upon receipt, updates inventory records to ensure necessary supplies are available on a continual basis.
Nutrition Services Assistant, 04/2017 to Current
Trevecca Center for Rehabilitation and Healing – Nashville, TN
  • Planned, directed and monitored the clinical functions of the dietary department.
  • Performs various semi-skilled kitchen tasks to prepare food for serving. 
  • Tasks include, but not limited to, slicing and chopping vegetables, cooking vegetables and meat, mixing pastries, measuring ingredients to ensure food is prepared in established quantities according to daily menu guidelines.
  • Cleans and sanitizes kitchen equipment, counters and tables, mops and sweeps floors on a daily basis in compliance with state health regulations
  • Prepares serving lines by filling steam table wells and arranging appropriate number of pans in correct sequence.
  • Serves students and teachers appropriate quantities in a friendly manner as they come through serving line.Keeps serving line clean and replenished
  • Answers inquiries customers may have regarding content or nutritional value of food or refers to appropriate personnel if needed.
  • Receives supply orders and verifies quantity ordered/shipped against invoices.
  • Stores food and supplies upon receipt, updates inventory records to ensure necessary supplies are available on a continual basis.
Nutrition Services Assistant, 08/2006 to 05/2011
Lakeview Elementary Design Center – Nashville, TN
  • Performs various semi-skilled kitchen tasks to prepare food for serving. 
  • Tasks include, but not limited to, slicing and chopping vegetables, cooking vegetables and meat, mixing pastries, measuring ingredients to ensure food is prepared in established quantities according to daily menu guidelines.
  • Cleans and sanitizes kitchen equipment, counters and tables, mops and sweeps floors on a daily basis in compliance with state health regulations
  • Prepares serving lines by filling steam table wells and arranging appropriate number of pans in correct sequence.
  • Serves students and teachers appropriate quantities in a friendly manner as they come through serving line.Keeps serving line clean and replenished.
  • Answers inquiries customers may have regarding content or nutritional value of food or refers to appropriate personnel if needed
  • Receives supply orders and verifies quantity ordered/shipped against invoices.
  • Stores food and supplies upon receipt, updates inventory records to ensure necessary supplies are available on a continual basis.
Cashier Manager, 10/2005 to 03/2017
St. George shall – Nashville, TN
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Receives supply orders and verifies quantity ordered/shipped against invoices.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Scheduled staffing.
Machine Operator, 06/2003 to 11/2004
Tyson Foods Inc – Goodlettsville, TN
  • Tested electrical controls and components on the line.
  • Built containers and pack parts in accordance with detailed packing specifications.
  • Maintained counts and lifts, shifts and stocks materials and parts.
  • Wired machines and packages.
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
  • Observed all safety policies and procedures
Housekeeping, 09/1999 to 05/2001
Gaylord Opryland Events Center – Nashville, TN
  • Changed bed linens and collected soiled linens for cleaning.
  • Cleaned walls, windows, shades and curtains.
  • Swept and washed all hard surface floors.
  • Polished glass surfaces and windows.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Returned emptied garbage receptacles to their proper locations.
  • Washed, cleaned and disinfected water coolers.
  • Waxed and polished wood floors and other woodwork.
  • Spot cleaned walls, carpets and light fixtures.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Education
Associate of Arts: Sowing/ Culinary Arts , 1987
El-minia school for girls - Egypt

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