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Summary
Associate with broad background, including customer service, computer skills and general warehouse operations. Detail-oriented, result-oriented, hard working and team-minded. 
Skills
  • Customer service-oriented
  • Computer Literate
  • Motivated self-starter
  • Creative Problem Solving 

  • Customer Satisfaction
  • Results-driven
  • Quality assurance
Experience
05/2017 to Current
Fullfillment Center Associate Amazon Prime Now － Austin, TX Pick customer orders, label order, batch and sort orders. Quickly and flawlessly prepare orders for customers. Stow or put away inbound inventory in a timely manner. Receive large loads of inventory and designate them to specific locations in the warehouse. Assist the management team with batching and delivering packages to Amazon Flex drivers in a timely manner. Perform removals of chilled and/or ambient products to loading dock area. Assist with returned orders from customers. 
11/2014 to Current
Licensed Cosmetologist JC Penney Salon － Austin, TX Provide excellent customer service to all clients. Perform chemical treatments, color treatments, haircuts, and nail services to clients. Keep track of appointments. Maintain cleanliness in salon.
01/2012 to 10/2014
Licensed Cosmetologist Color Room Salon & Day Spa － Dyer, IN Greeted all guests and assisted them with requests and special services.
Tracked and effectively managed client flow throughout the spa.
Kept work area in a clean and neat fashion to stay productive.
Executed all daily opening and closing procedures.
Helped analyze customers' hair condition to recommend appropriate products and hair care methods.
Provided accurate product and merchandise information to customers.
Responded to customer inquiries in a friendly and professional manner.
04/2004 to 08/2010
Cage Cashier Supervisor Majestic Star Casino － Gary , IN Supervised over 15-20 cashiers and kept the flow of the cage moving. Responsible for large amounts of cash. Responsible for sensitive keys. Issued and kept log of taxable paperwork for guests. Worked closely with Casino Security and Casino Loss Prevention. Issued verbal or written disciplinary paperwork. 
Education and Training
2010
State Licenced: Cosmetology Don Roberts School of Hair Design － Schererville, IN, USA
1999
Biology Purdue University Calumet － Hammond, IN, USA
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Professional Summary

Dynamic Accounts Receivable Specialist who thrives in high pressure, team atmospheres and leverages strong organizational, technical and interpersonal skills. Adept at collaborating with cross-functional departments and personnel. Familiar with GAAP standards and A/R software. Seeking an AR role to utilize education and experience in account management within a reputable company.

Skills
  • Expertise in invoice and payment transactions
  • Account reconciliation
  • Data entry and management 
  • Proficient in Microsoft Office Suites, Infinity and (enter other software)
  • Knowledge of key accounting principles and procedures 
  • Strong oral and written communication skills 
  • High level organizational skills with the ability to multitask  
Work History
Accounts Receivable Specialist , 10/2015 to 04/2016
 Hidalgo Facility Solutions – Houston, TX
  • Composed effective accounting reports summarizing accounts payable data for building maintenance
  • Reconciled vendor statements and handled payment complaints or discrepancies 
  • Reviewed all expense reports for accuracy and proper expense disclosure
  • Resolved promotional allowance, rebate, and pricing discrepancies by researching promotional details
  • Created daily sales and forecast reports for  accounting management
Cashier Supervisor, 11/2012 to 03/2014
 The Home Depot – Houston, TX
  • Supervised and prepared daily individual paperwork for a team of 6 cashiers
  • Encouraged development of new cashiers with positive reinforcement
  • Evaluated daily performance of cashiers and delivered documented coaching observations
  • Received commendation for 2% increased sales in the Housewares Department over the first Quarter of 2012
  • Built and maintained sales floor displays and planograms, while keeping inventory in-stock
  • Increased profits through effective sales training and troubleshooting profit loss areas
Accounts Receivable Specialist , 06/2011 to 06/2012
 Weatherford International – Houston, TX
  • Collaborated with Accounting Department to reconcile discrepancies between accounts receivable general ledger account and accounts receivable trial balance account
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals
  • Monitored payments due from clients and promptly contacted clients with past due payments
  • Maintained electronic and hard copy filing system
  • Performed data entry on company's Infinity Software (in-house operating system)
Financial Aid Office Assistant, 09/2009 to 12/2014
 Texas Southern University – Houston, TX
  • Analyzed financial viability of students and families, and provided advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process
  • Maintained confidentiality of all information received and verified in SAMA system
  • Reviewed for accuracy and provided signature approval/disapproval of loan applications, promissory notes, and other financial documents
  • Responded to inquiries and researched problems related to transactions handled by the unit
  • Served as liaison with state, federal, tribal, and other agencies; kept abreast of student assistance opportunities and program regulations
Education
Bachelor's of Business Administration : Business Management, 2014
 TEXAS SOUTHERN UNIVERSITY - Houston, TX
 Coursework completed in: Finance, Accounting and Managerial Accounting 
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Professional Summary
Pursing an entry level career for an Administrative position to utilize my medical terminology, critical thinking skills, and professionalism. Responsible and hardworking warehouse Assembler who can collaborate with a team and produce quality work on tight deadlines.
Skills
  • Medical Terminology
  • Time Management
  • Listening Skills
  • Team Building Skills
  • Typing Skills 30 WPM
  • Strong Algebra and general math skills
  • Small parts assembly
  • Skilled in final assembly processes
  • Certified forklift operator
  • Expert in mechanical assembly
  • Knowledge of metal parts and assemblies
Work History
Assembly Line Worker 10/2017 to Current
Kelly Services, Inc. – Troy, MI
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Disassembled, reassembled and corrected changeover.
  • Built containers and pack parts in accordance with detailed packing specifications.
Assembly Crew Member 08/2013 to 05/2017
Pinnacle Food Factory – Imlay City, MI
  • Customer Services.
  • Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Reviewed patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • .
  • Updated patient log at the end of each work shift to record the patient behavior to provide the nurse accurate assessment.
  • Answered the patients' calls signals daily, signal lights, bells, or intercom systems to determine the patient's service need.
  • Demonstrated experience in strategic planning, financial planning and analysis, as well as managing/supervising staff.
Forklift Driver 02/2016 to 02/2016
Antolin Incorporated – Howell, MI
  • Shrink-wrapped an average of 20 pallets per day.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Maneuvered forklift safely in congested and confined areas.
Assembly line Worker 10/2015 to 12/2015
Flexible Staffing – Howell, MI
  • Researched and updated all required materials needed for firm and partners.

Assembly Line Worker 05/2015 to 07/2015
ASI Packaging Inc – Flint, MI
  • Inspected and tested components, assemblies and power tools.
  • Disassembled, reassembled and corrected changeover.
Recycling Clerk 06/2014 to 09/2014
Infinity Employment Group Inc – Fenton, MI
  • trashing unusual parts
Cashier Supervisor Team Lead 07/1995 to 01/1996
Dominion's Pizza – Mableton, GA
  • Directed customers to store locations.
  • Received customer payments.
  • Greeted customers promptly.
  • Totaled bills and calculated taxes.
  • Assisted customers in selecting items based on needs.
  • Reported security and service incidents to management.
  • Completed purchases using Point of Sale systems.
Direct Care Worker 03/1990 to 09/1991
Wilson Rd AIS Home – Clio, MI
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
Education
Associate of Science: Health Administration 11/2016 Colorado Technical University - Colorado Springs, CO Concepts in Healthcare Organizations examined the principles of financial and practice management and administrative medical office administration. Fundamentals of Reimbursement in Healthcare examined finance, regulations, processes and methods that are involved with healthcare reimbursement and how they impact one another. Medical Terminology analyzed the language of healthcare medical words that provide a systematic learning structure.
HIPAA for Health Care Workers -
Experience Highlight
Concepts in Healthcare Organizations examined the principles of financial and practice management and administrative medical office administration
● Fundamentals of Reimbursement in Healthcare examined finance, regulations, processes and methods that are involved with healthcare reimbursement and how they impact one another.
● Medical Terminology analyzed the language of healthcare medical words that provide a systematic learning structure
Affiliations
C.T.U ( Colorado Technical University Online) Alumni
Accomplishments
Novelist of a manuscript  
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Summary
Nursing student with two and a half years experience in healthcare. Skilled in providing pediatric and surgical care. Strong reputation for providing compassionate care and achieving high levels of patient satisfaction. Seeking a career as a registered nurse in an exciting and fast-paced environment.
Skills
  • BLS/ACLS certified
  • Airway management techniques  
  • Culturally sensitive
  • Enthusiastic caregiver
  • Child abuse prevention
  • Excellent communication skills
  • Self-motivated
  • Extensive human anatomy knowledge
  • Computer Skills
  • Leadership Skills
  • Skilled problem solver
  • Active listener
  • Reliable and punctual
Experience
07/2015 to 03/2018
Certified Nursing Assistant Owensboro Health Regional Hospital － Owensboro, KY Read and recorded vital signs including blood pressure, temperature, pulse, oxygen saturation, and respiratory rate.
Completed and submitted clinical documentation in accordance with agency guidelines.
Prepared patient rooms prior to their arrival.
Assisted with adequate nutrition and fluid intake.
Positioned residents for comfort and to prevent skin pressure problems.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Kept facility stocked with necessary supplies, equipment and instruments.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Assisted with ADLs.
Provided patients and families with emotional support. Comforted patients and provided them with reassurance and encouragement.
Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
08/2012 to 07/2014
Cashier Supervisor Team Lead Shoe Stop － Owensboro, KY
Assessed customer needs and responded to questions.
Balanced vault and cash tills.
Assisted in the hiring process.
Made schedules for other team members.
Worked with customer service to resolve issues.
Operated cash register with proficiency.
Provided professional and courteous service at all times.
Worked overtime shifts during busy periods.
02/2010 to 07/2012
Pharmacy Technician CVS － Owensboro, KY Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Prepared and submitted claims to insurance companies for payment.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Received, reviewed, dispensed and labeled prescriptions daily with accuracy.
Received and verified incoming drug inventories and reported discrepancies to lead pharmacist.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
09/2007 to 01/2010
Pharmacy Technician Kroger Pharmacy － Owensboro, KY
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems. Prepared and submitted claims to insurance companies for payment.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Received, reviewed, dispensed and labeled prescriptions daily with accuracy.
Received and verified incoming drug inventories and reported discrepancies to lead pharmacist.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Education and Training
2018
Bachelor of Science: Nursing University of Louisville － Owensboro, KY, United States
2013
Associate of Science: Science Owensboro Community & Technical College － Owensboro, KY, United States

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