Department Supervisor resume examples

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Skillful Department Supervisor resume

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Candy Tilley
Professional Summary
Results-oriented marketing manager dedicated to driving customer satisfaction and product visibility through highly-targeted online and offline marketing strategies. Experienced in public relations, relationship building and management.
  • Client account management
  • Human resources management
  • Customer service-focused
  • Financial budgeting and reporting
  • Accomplished manager
  • Marketing strategy
  • Payroll administration experience
  • New employee orientations
  • Oversee daily operations
  • Employee recruitment
  • Event planning
  • Strong written and verbal communication skills
  • Advanced layout and design skills
  • Willing to acquire required certifications  
  • Business development / growth
  • Digital media
  • Internet marketing
Work History
Parent Liason, 08/1996 to 06/1998
National Heritage Charter Academy – Burton Glen Campus 4171 Atherton Rd, Burton, MI 48519 • (810) 744-2300 Corporate: 3850 Broadmoor Ave SE
  • Created standard operating procedures.
  • Implemented strategies to increase program effectiveness.
  • Adjusted program mechanics to account for changing conditions.
  • Coordinated work between multiple departments.
Director or Genesee County AmeriCorps Program , 03/1998 to 09/2004
Genesee County AmeriCorps Program - Resource Center Sybl Atwood / Dale Weighill 1401 South Grand Traverse Flint, Michigan 48503 Administration: (810) 232-630
  • Created standard operating procedures.
  • Adjusted program mechanics to account for changing conditions.
  • Implemented strategies to increase program effectiveness.
  • Determined customer needs and developed program initiatives according to preferences.
  • Monitored employee work and developed improvement plans.
Department Supervisor, 03/2004 to 11/2009
General Motors Lake Orion Assembly Plant - Steve Englemann (248) 922-9202 4555 Giddings Road Lake Orion, MI 48359
  • Supervised a team of 12 area managers and 200+ associates
Director of Operations / Owner, 01/2010 to 02/2015
MSA Pride AllStar Cheerleading Dance & Gymnastics 4446 Richfield Rd. Flint, Mi 48506

  • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
Hospice Home Care , 05/2016 to Current
Affordable Quality Care - Brenda Liebengood (810) 250-9141 2196 Howe Rd. Burton, Mi. 48519 contact: Brenda Liebengood (810)250-9141
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Documented patient information obtained from interviews.
  • Administered medications
  • Case Management
  • Trained new staff on quality control procedures.
  • Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Coordinated the review, revision and creation of Operational Policies
  • Delivered in-home care to disabled children and adults.
  • Partnered with team of registered nurses to achieve overall well-being of all patients.
Associate of Archictural design / minor Bussiness Management: Design / Marketing / Business Managaement, 1996
LTU Lawrence Technological University - 21000 West Ten Mile Road Southfield, MI, 48075
Certificate in Project Management   2000
Certification of CNA: CNA, 2011
Mott Community College - 2050 W. Bristol Rd. Flint, Mi 48507

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Job-winning Department Supervisor resume

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Daniel Fagunds
Professional Profile
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Results-focused management professional offering 10 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
  • Team leadership experience
  • Results-oriented mindset
  • Good communication skills
  • Decision-making
  • Supervision and training
  • Calm under pressure
  • Personnel training and development
  • Organized
Relevant Experience
  • Promoted to different Assistant Store Manager specialization (Human resources, sales, operations) with great mention in each role.
  • Recognized as a role model for leadership and living values of the company
  • Participated in the opening of a new Home Depot store, by interviewing, selecting and training new associates.
Specialty assistant store manager, 02/2017 Home Depot Montreal, Qc
  • Managed team of 3 of professionals.
  • Maximized client satisfaction.
  • Directed strategic initiatives to achieve an increase of 5% in sales.
Assistant store manager, 04/2013 to 01/2017 Home Depot St Constant, Qc
  • Managed team of 7 of professionals.
  • Achieved 30% increase of sales the last year as Sales Manager for installation services.
  • Led sales calls with team members to establish sales and customer retention goals.
  • Achieved 84% of satisfaction in voice of associate survey, representing best increase in canada east.
  • Mentored, coached and trained 2 team members.

Human resources manager, 01/2012 to 03/2013 Home Depot Greenfield Park, Qc
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Advised managers on organizational policy matters and recommend needed changes.
Department supervisor, 09/2008 to 12/2011 Home Depot St Jean Sur Richelieu, Qc
  • Managed team of 6 of designers and sales associates.
  • Hiring and training new employees.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Held each team member accountable for achieving brand and performance goals.
Human resources, 2015 HEC - Montreal Montreal, Qc, Canada

Human resources certificate

GED: Administration, 1995 Ste Foy College Ste Foy, Qc, Canada
Administation 3 years program (technique administrative).
Specialized in marketing
GED: Interior design and Architecture, 2001 International design academy Montreal, Qc, Canada
Marketing, 1998 Laval university Quebec City, Qc, Canada Marketing certificate
  • Increased year-over-year installation sales by $250 000 (38% increase). 
  • Played an instrumental role in increasing customer satisfaction ratings index from 69% to 84% within 2 years as Assistant Store Manager.
  • Served as key contributing member to Leadership team.
  • Identified and initiated actions to decrease inventory shrink by 35% in one year as operation manager.

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Experienced Department Supervisor resume

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Kirby Barber
Compassionate and dedicated to helping children, teens, and young adults dealing with depression, anxiety, self-harm, and prior abuse histories. Extensively trained and experienced in devising creative treatment plans and collaborating with a treatment team to provide clients with exceptional treatment services. Organized Quality Assurance Officer, successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
  • Trained in indicators of child abuse Highly dependable and punctual
  • Adept at treatment and discharge planning Culturally sensitive
  • Case management proficiency Adept at conflict resolution
  • LPC-intern Experienced staff trainer
  • Inspired to help others Creative collaborator
07/2015 to 02/2016
Quality Assurance Officer Children's Hope - Lubbock TX
  • Supported and consulted with the Clinical Directors and Administrators at three different campuses.
  • Completed various audits, inspections, and corrective action plans for treatment teams.
  • Conducted weekly child interviews and site inspections.
  • Led weekly Clinical Care team meetings at the West campus and facilitated weekly CQI/Safety meetings with each campus.
  • Held weekly educational seminars and trained highly skilled Direct Care Counselors.
  • Co-facilitated individual therapy and family therapy sessions for children ages 5 to 17.
  • Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
02/2015 to 06/2015
Case Manager Children's Hope Levelland, TX
  • Developed Treatment Plan goals, facilitated Treatment Plan staffing's with stakeholders, facilitated phone calls with each child and their stakeholders, wrote Monthly Progress Summaries, completed contact summaries, communicated and assisted DFPS in each child's progress.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Maintained a caseload of more than 40 children in a Residential Treatment Center.
  • Presented case history material to review and discussion with other staff members.
  • Documented psychiatric services and responses to treatment in patient case files.
10/2014 to 02/2015
Department Supervisor World Market - Lubbock TX
  • Supervisor of Gourmet section of store.
  • Major duties included: stocking merchandise, making displays with products, and building sets for products.
  • Customer service Cash register experience.
05/2014 to 08/2014
Counselor Family Counseling Services Lubbock, TX
  • Counselor for adults aged 18-40 years on an individual basis.
  • Sessions focused on individual needs of clients.
  • All sessions were free and sessions were held weekly for each client.
  • Observed and monitored client behavior and responses to treatment.
  • Developed and implemented treatment plans and modified when needed.
  • Connected clients with community service and resource agencies.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Person- Centered approach.
  • Offered and documented treatment consent forms in patient health records.
01/2014 to 07/2014
Counselor Roosevelt Junior High School Lubbock, TX
  • Counselor for students aged 11-18 years.
  • Conducted weekly individual and group counseling sessions.
  • Maintained a caseload of 15 clients.
  • Developed and implemented treatment plans and modified when needed.
  • Connected clients with community service and resource agencies.
Education and Training
Summer 2014
Graduate Degree: Childhood and Adolescent Psychology Texas Tech University Childhood and Adolescent Psychology
Fall 2008
Bachelor of Science: Psychology ADRS Texas Tech University Lubbock, TX Psychology ADRS Studied American Sign Language
American Sign Language, approach, Case management, Cash register, conflict resolution, Counselor, counseling, client, clients, Customer service, dependable, discharge planning, family therapy, forms, meetings, Clinical Care, Progress, Safety, seminars, staffing, Supervisor, phone, Therapy, trainer, Treatment Plan, treatment plans