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Career Focus
Highly motivated and detailed-oriented personality looking to collaborate with a strong sales team, through building sales goals and  positive long-term relationships with clients and vendors. Expert in creating positive hospitality experiences through high-quality client care and personalization. Proven ability and history in exceeding sales goals and company expectations by growing current client base and maintaining high standards to deliver consistently exceptional events. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Summary of Skills
  • Excellent communication skills
  • Diverse hospitality background
  • Superior organization skills
  • Advanced social media management
  • Goal-oriented
  • MS Office proficient
  • Extensive food and beverage knowledge
  • Quality leadership skills
Accomplishments
  • Increased 2016 sales revenue to $1.7 million,
    Marketing
  • Implemented marketing strategies which resulted in 40% growth of customer base.
    exceeding sales goals
  • Recipient of Wedding Wire Couples Choice Award 2017
Professional Experience
03/2015 to Current
Director of Sales The Barn at Raccoon Creek Littleton, CO
  • Managed the complete redesign and launch of the company's website, including all print, digital, and social media marketing materials
  • Planned and managed venue opertational budgets in excess of $1 million
  • Defined company vision, product, strategies and sales tactics
  • Created all current Food and Beverage Menus based off of present catering trends
  • Generted monthly and anual sales reports
  • Coordinated and managed over 250 weddings and special events
09/2013 to 02/2015
Event Sales Manager Lionsgate Event Center Broomfield, CO
  • Engaged with couples on full wedding/event planning and organization
  • Responsible for all hiring and training of all event staff
  • Created all wedding contracts and outside vendor agreements
06/2011 to 06/2012
Event Coordinator Broadmoor Hotel Colorado Springs, CO
  • Worked along side many celebrites, politiicans, Fortune 500 companies to execute event ideas 
  • Helped create new event concept for the 2011 Women's U.S. Open
  • Daily supervision of all event set-up, decor and food/beverage, prior to event start
  • Communicated specific client needs to appropriate departments.
Education
May 2014
Bachelor of Arts: Hospitality, Tourism, and Event Management Metro State University Denver, CO
May 2011
Associate of Arts: Event Management Front Range Community College Fort Collins, CO
Professional References
Lauren Seymor
Alaina Johnson
Michael Reid 
 

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Professional Summary

A highly skilled nursing professional with 14 + years of experience in hospital, long term care and hospice services. Experience as Director of Nursing, Clinical Reimbursement and Case Management. Proven ability to develop a strong rapport with patients, staff and physicians.

Skills
Work History
CASE MANAGER, 03/2019 to Current
CompassusLeesport, PA
  • Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Worked with different disciplines to provide cohesive care to patients.
  • Coordinated care of injured workers by liaising with hospital staff to organize treatments and program resources.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Educated family members and caregivers on patient care instructions.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Updated patient charts using HCHB with data such as medications to keep records current and support accurate treatments.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
Director Of Nursing, 10/2018 to 03/2019
Kadima Rehab. & Nursing Facility Pottstown , PA
  • Maintained best-in-class standards for individualized care of 41 bed unit by continuously checking in with patients and families and quickly providing care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Registered Nurse Assessment Coordinator, 05/2018 to 10/2018
Garden Of PottstownPottstown , PA
Clinical Reimbursement Director, 02/2015 to 05/2018
Spruce Manor Nursing and Rehabilitation CenterWest Reading, PA
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • MDS 3.0
  • Submission of MDS.
  • Manage Quality Measures
  • CMI manage case load.
  • Work closely with all department .
Interim Director of Nursing, 09/2014 to 12/2014
Assistant Director, 01/2014 to 09/2014
Registered Nurse Unit Manager, 09/2007 to 01/2014
  • Supervision of LPNs and CNAs on 184 bed facility.
  • Prioritizing workload and allocating work as needed and as appropriate.
  • Participation in clinical meetings, care conferences, Medicare meetings and restorative meetings.
  • Submission of weekly wound reports to DON and regional nurse when needed.
  • Completion of routine audits per state and corporate regulations.
  • Monitoring of appropriate staffing levels for each unit in the facility.
  • Providing care in a short term rehabilitation and long term setting.
  • Administration of medications and treatments as a floor nurse when needed.
  • Treating residents and visitors with respect and dignity while meeting their individualized needs.
  • Filled in for the DON when needed.
  • Administering disciplinary actions as appropriate according to corporate policy and union contracts.
  • Completion of Act 52 for reportable infections as needed.
  • Completion/Reporting of Act 13 to appropriate authorities as needed.
  • Coordination and implementation of discharges for residents.
  • Manages Medicare Part A Certification process.
  • Monitor compliance with Medicare, Medicaid, and other benefit programs.
  • Review medical records to ensure documentation to support level of reimbursement.
  • Sign off and submit MDS with accuracy.
  • CMI completed accurately and timely.
Registered Charge Nurse, 02/2004 to 02/2007
The Reading Hospital and Medical CenterWest Reading, PA
  • Participation in nursing team meetings.
  • Participation in Infection Control Team and providing education to the staff.
  • Meeting the clinical needs of the patient.
  • Reading EKG results and notifying physicians appropriately.
  • Administration of IV medications including ABT, TPN, Blood Products and hydration.
  • Wound care, surgical wound care.
  • Clear and accurate documentation in patient charts.
  • Complying with legal, regulatory and best practice guidelines.
  • Specimen collection with accurate labeling.
  • Support new staff members and share skills.
Certifications

RAC-CT Certification 2019 , Wound vac Training: Intermediate CPR/BLS Certified in 2014 EKG Certification: Intermediate Lead Training Class: Intermediate IV Certification: Beginner Charge Nurse Training: Intermediate

Education
Diploma: Diploma, 2004
The Reading Hospital School of Nursing - Reading
Registered Nurse, Commonwealth of Pennsylvania
This resume is created in 7 minutes.
Professional Summary

Well accomplished, proactive top producing sales and operations professional in the Senior Living Industry.  Proven ability to direct and achieve profitable communities within competitive markets.  Able to develop and lead cohesive sales and operations teams to achieving goals while delivering optimal performance.  Adept at establishing and re-organizing operations and recruiting personnel.  Experienced in evaluating operations and developing solutions to increase sales and customer service levels.  Consistent record of reducing costs and employee turnover while increasing revenue. Recipient of multiple performance awards. 

Skills

Operations and Sales Management

Financial Analysis

Strategic Planning

Revenue Growth and Profitability

New Model Launch and Positioning

 

Problem Solving

Productivity and Performance Improvements

Talent Recruitment, Development and Retention

Human Resource Management

 

Education
Associate of Science: University of Phoenix - Phoenix, AZ
Work History
Regional Director of Operations, 10/2015 to Current
Holiday Retirement Lake Oswego, Oregon

Control overall operations, revenues, capital expenditures, annual budgets, strategic plans and execution through 14 high performing community management teams.  Present performance, regional budget and emerging business trend reports to CEO, CFO and COO. 

  • Recruit, hire, develop and evaluate team members; building a collaborative culture
  • Develop long-range objectives and strategies
  • Prepare and manage budgets, cash flow, occupancy and financial performance
  • Ensure resident and associate satisfaction
  • Ensure compliance with all federal agencies
Regional Director of Sales, 07/2013 to 09/2015
Holiday Retirement Lake Oswego, Oregon

Demonstrated exceptional performance in directing and overseeing sales and marketing teams for 14 communities.

  • Develop, execute and achieve sales plans in collaboration with RDO, DVP Sales and Sales Leaders in region
  • Collaborate with Regional Director to coach and mentor Sales Leaders and Sales Team on achieving revenue and NOI targets
  • Hire, train, coach, develop, deliver corrective action and if needed make termination
  • Provide sales planning and formation of sales goals by community
  • Insure timely and consistent delivery of competitive analysis
  • Provide training to Sales Leaders related to lead generation, conversion rates and sales processes/programs to further develop skill sets
District Strategic Sales Leader, 07/2013 to 09/2015
Holiday Retirement Lake Oswego, Oregon

Sales Leadership position requiring 100% travel throughout the Holiday Retirement portfolio in conjunction with a variety of Regional teams to achieve sales goals for a region, community or cluster of communities, with a focus on increasing occupancy and revenue by providing hands on support, guidance and direction to both Regional and Community associates in the development and implementation of sales and marketing programs.

Community Manager/Community Sales leader, 10/2010 to 06/2013
Holiday Retirement Lake Oswego, Oregon

Implemented and maintained all aspects of Community Operations while providing leadership, supervision, training, guidance and communication within all aspects of Community Management.

Led sales and outreach quotas with team members to establish sales and resident retention goals.  Achieved and maintained 95%-100% occupancy in all community assignments.

This resume is created in 7 minutes.
Summary

Top-performing sales director exhibiting proven interpersonal skills, efficient leadership, and seamless adaptability. 

Accomplishments
  • Startup Experience- Exclusively represented the largest sales market for a rapidly expanding company
  • Strategic Thinking- Effectively balanced the demands of cold calling, field prospecting, scheduled meetings, and networking to drive sales and enhance brand awareness 
  • Training- Instructed all clients on proper product implementation and utilization, efficiently addressing each concern or conflict 
  • Portfolio Management- Over two years of active management utilizing stocks, bonds and exchange-traded funds (ETFs)
  • Multi-tasking- Thrived in positions requiring leadership, sharp analysis, and crucial decision-making
  • Series 56- Proprietary Trader Qualification
Experience
Director of Sales Sep 2016 to Current
FUND Conference Chicago, IL
  • Identifies, signs, and onboards all exhibiting businesses for a 900 attendee investor conference
SteadyServ Technologies, LLC Aug 2015 to Sep 2016
Retail Account Manager Chicago, IL
  • Acquired and managed all accounts in the Chicagoland area- a brand new company territory
  • Ensured customer success and satisfaction through consistent, comprehensive, and prompt engagement
  • Built lasting, meaningful relationships with clients and prospects to reflect the core values of the organization
  • Flourished in a high-pressure, constantly changing startup environment to meet and exceed all business goals and expectations
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  • Possessed unparalleled self-sufficiency with daily planning, conflict resolution, and procedural commitment
Avatar Securities, LLC Mar 2011 to Aug 2013
Senior Equities Trader Chicago, IL
  • Effectively managed a $1MM intraday portfolio with a high turnover rate, both independently and in group settings
  • Conceived and executed proprietary equity trades within the NASDAQ and NYSE markets using multiple software platforms, attaining deep knowledge of market structure and liquidity 
  • Acquired a thorough understanding of fundamental and technical analysis and applied knowledge to trading securities across a wide range of sectors
  • Participated in development of successful trading strategies for execution through electronic trading platforms, back-testing and forward-testing models to optimize success
  • Educated and mentored two incoming traders each quarter
Self-Employed Jan 2009 to Aug 2015
Professional Poker Player Chicago, IL
  • Profited over $200k per year by applying statistical analysis, logical deduction, and strategic decision-making
  • Performed considerable data analysis to calculate which scenarios are the most and least favorable
  • Assessed complex situations objectively while making time-sensitive decisions in a high-pressure environment while playing eight to twelve tables simultaneously
  • Developed a dynamic multi-tasking aptitude in a variety of high stress settings
  • Exhibited excellent risk management and discipline by successfully controlling the volatility associated with high stakes poker
Education
Bachelor of Arts, Political Science 2009 University of Illinois at Urbana-Champaign Champaign, IL