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A highly skilled nursing professional with 14 + years of experience in hospital, long term care and hospice services. Experience as Director of Nursing, Clinical Reimbursement and Case Management. Proven ability to develop a strong rapport with patients, staff and physicians.
RAC-CT Certification 2019 , Wound vac Training: Intermediate CPR/BLS Certified in 2014 EKG Certification: Intermediate Lead Training Class: Intermediate IV Certification: Beginner Charge Nurse Training: Intermediate
Well accomplished, proactive top producing sales and operations professional in the Senior Living Industry. Proven ability to direct and achieve profitable communities within competitive markets. Able to develop and lead cohesive sales and operations teams to achieving goals while delivering optimal performance. Adept at establishing and re-organizing operations and recruiting personnel. Experienced in evaluating operations and developing solutions to increase sales and customer service levels. Consistent record of reducing costs and employee turnover while increasing revenue. Recipient of multiple performance awards.
Operations and Sales Management
Revenue Growth and Profitability
New Model Launch and Positioning
Productivity and Performance Improvements
Talent Recruitment, Development and Retention
Human Resource Management
Control overall operations, revenues, capital expenditures, annual budgets, strategic plans and execution through 14 high performing community management teams. Present performance, regional budget and emerging business trend reports to CEO, CFO and COO.
Demonstrated exceptional performance in directing and overseeing sales and marketing teams for 14 communities.
Sales Leadership position requiring 100% travel throughout the Holiday Retirement portfolio in conjunction with a variety of Regional teams to achieve sales goals for a region, community or cluster of communities, with a focus on increasing occupancy and revenue by providing hands on support, guidance and direction to both Regional and Community associates in the development and implementation of sales and marketing programs.
Implemented and maintained all aspects of Community Operations while providing leadership, supervision, training, guidance and communication within all aspects of Community Management.
Led sales and outreach quotas with team members to establish sales and resident retention goals. Achieved and maintained 95%-100% occupancy in all community assignments.
Top-performing sales director exhibiting proven interpersonal skills, efficient leadership, and seamless adaptability.