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Professional Summary
Enthusiastic self-starter with excellent leadership and customer service skills. 
Skills
  • Excellent multi-tasker
  • Strong interpersonal skills
  • Quick Learner
  • Retail sales experience
  • Flexible schedule
  • Computer proficiency 
Work History
Sales Associate, 07/2011 to 01/2013
Walgreens New Orleans, LA
  • Processed shipments to complete timely updates of shelves and merchandise displays.
  • Welcomed and greeted customers and offered friendly, knowledgeable assistance.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
Freight Associate, 04/2013 to 02/2015
Home Depot
  • Moved freight, stock and other materials to and from loading docks areas.
  • Operated forklifts and other heavy machinery safely.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Food Service Team Member, 01/2016 to 07/2018
Raising Cane's New Orleans, LA
  • Maintain high standards of customer service during high-volume, fast-paced operations.
  • Motivated staff to perform at peak efficiency and quality.
  • Coordinated and organized all restaurant inventory.
Seasonal Cashier , 08/2018 to 02/2019
Audubon Nature Institute New Orleans , LA
  • Interacted with customers and resolved customer complaints with friendly, service-oriented support.
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Resolved issues with POS systems, card readers and receipt printers to prevent customer delays.
Education
High School Diploma: 2011
Warren Easton - New Orleans, LA
Associate of Science: Cognitive Psychology, 2023
Delgado Community College - New Orleans, LA
This resume is created in 7 minutes.
Qualifications
  • Windows, Mac OS X, Chrome
  • Microsoft Office, G Suite proficient
  • SharePoint, MBS, Insite, Concur proficient
  • Technical support analyst
  • Customer service and sales expertise
  • Detail-oriented
  • Self-starter
  • Dependable
  • Organized
  • Dedicated team player
Work Experience
09/2016 - 05/2017
Inmar, Inc. Madison, WI Account Specialist
  • Office manager; scheduled meetings, greeted visitors, and organized induction materials for new employees
  • Provided administrative support to upper management; creating spreadsheets, organizing company events, and completing expense reports
  • Completed and reviewed insertion order and invoice documentation for digital offers and service sales.
  • Generated bi-weekly competitor reporting for internal sales and performed market research for over 15 clients.
  • Verified details of client billing transactions, including funds received and total account balances for over 50 accounts.
  • Wrote supply order requests to replenish office materials.
  • Coordinated and executed office relocation. 
10/2013 - 08/2016
University Book Store Madison, WI Administrative Clerk
  • Identified and resolved invoice and account issues for over 25 brands.
  • Worked closely with managers to plan buys.
  • Analysed sales figures, customers reactions and market trends to anticipate product needs and restock planning
  • Set up and managed inventory in system.
  • Wrote and updated product descriptions for the University Book Store website. 
  • Developed spreadsheets for inventory and merchandise planning.
University Book Store Madison, WI Sales Associate
  • Maintained store shelves by observing displays of company products; removing damaged products; reorganizing shelving units; tidying store shelves; providing optimum display of products.
  • Assisted marketing department with special promotions and events by planning merchandise layout and preparing stock levels.
06/2009 - 08/2013
American Eagle Outfitters Madison, WI Sales Associate
  • Trained and mentored new cashiers.
  • Worked in competitive team environment to exceed merchandise quotas.
Education and Training
2016
University of Wisconsin-Madison Madison, Wisconsin Bachelor of Arts: Legal Studies
Intergrated Liberal Studies Certificate
Relevant Courses: Law in Action, Criminal Justice in America, Introduction to Computation, Reason and Communication
Community Service
Classroom Aide, Midvale Elementary School, 2014-2016 
  • Worked one-on-one with students to improve writing, grammar, and reading skills

Volunteer, Salvation Army Food Pantry, 2015

  • Helped families gain access to healthy food and meal planning
This resume is created in 7 minutes.
Summary

I am sales associate offering an extensive background in customer service, sales, client relations and merchandising who's self-directed and self-motivated. I like working with groups as well as independently. I am very detail-oriented and I can handle multiple responsibilities simultaneously while providing excellent customer service. I am passionate about helping costumers. I enjoy learning new skills.

Skills
  • Organized
  • Proficient in MS Office
  • Excellent multi-tasker
  • Active Listener
  • Cash handling accuracy
  • Bilingual
  • Strong communication skills
  • Patient
  • Working well under pressure
Experience
06/2016 to 03/2019
Sales Associates Ann Taylor Pembroke Pines, FL

  • Answered customers questions and addressed problems and complaints in person and via phone.
  •  Helped customers select products that best fit their personal needs.
  • Kept the showroom clean and maintained neat, orderly product displays. Processed shipments and maintained organized stock shelves.
  • Updated our Sales Floor online page with current product that are top sellers

03/2019 to Current
Sales Associate Ann Taylor Naples, Florida
Education and Training
2017
High School Diploma Everglades High School Miramar, FL, United States
Activities and Honors
  • At Ann Taylor I was honored associate of the week for making my credit card goal. 
  • At Everglades high school I was selected and given the privilege to paint on the walls on campus because my art teacher said I was a skillful artist. 
This resume is created in 7 minutes.
Professional Summary

Reliable Network Planning Administrator with experience in handling detailed purchase order requisitions with a background in technical support troubleshooting. Always finding a way to bridge the gap between the customer/requester and the solution they are looking for.

Skills
  • Effective problem solver
  • Skilled trainer
  • Consistently meet goals
  • Exceptional interpersonal communication
  • Familiarity with ticketing system process and tracking progress of issues
  • Project Management
  • Familiarity with installing, removing, and replacing computer hardware
  • Experience with maintaining and installing operating systems and other software
  • Microsoft Office experience
Work History
Network Planning Administrator II, 06/2018 to Current
Bluegrass Cellular Elizabethtown, Kentucky
  • Purchase order processing for all of Engineering and Networking within Bluegrass Cellular.
  • Work with vendors  to request quotes and track lead times.
  • Communicate with internal employees to provide needed information, lead times, and quotes for company expenditures.
  • Prepare weekly, monthly and annual reports.
  • Create and edit spreadsheets that include our tracked equipment, reports, and capital expenditure balances.
  • Purchasing of  equipment for all cell sites, based on technologies and other legal requirements needed.
  • Maintain confidentiality with regard to information.
Technical Support Agent III, 01/2015 to 2018
Bluegrass Cellular Elizabethtown, KY
  • Designed and assisted with training procedures for new hires and also for newer technology the company has released.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Trained and provided reports for new hires based on their level of progress.
  • Handled escalated calls and situations effectively and professionally.
  • Escalated and communicated various situations through email, Skype, and Slack accordingly to appropriate groups.
  • Maintained up-to-date knowledge of product and service changes.
  • Used ticketing system to manage and process actions taken.
  • Participated in making decisions within the department to improve work productivity and efficiency.
  • Familiarity with KPI standards and grading scales.
Electronics Sales Associate, 01/2012 to 01/2015
Walmart Leitchfield, KY
  • Processed cash and credit payments rapidly and accurately.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Placed special merchandise orders for customers.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and shipment times.
  • Accurately logged all daily shipping and receiving orders Pricing and displaying electronic merchandise.
  • Help customers understand how the device they have works.
  • Determine the type of merchandise the customer wants to buy based on their needs.
Machine Operator, 2011 to 10/2012
Daicel Safety Systems America Beaver Dam, KY
  • Collated components for assembly
  • Responsible for achieving production requirements
  • Ensured that all health and safety guidelines were followed
  • Made sure that products were produced on time and are of good quality
Education
Associate of Science: Computer Science, - In Progress
Elizabethtown Community and Technical College - Elizabethtown
High School Diploma: 2010
Grayson County High School - Leitchfield, KY
This resume is created in 7 minutes.
Summary
Repair Technician skilled in troubleshooting technical issues with accuracy and speed. Trained in hydraulic machine repair and electrical troubleshooting.
Skills
  • Machine Repair apprentice
  • Mechanically-inclined
  • Proficient in electrical Troubleshooting 
  • Proficient in blueprint interpretation
  • Experienced in Hydraulic Repair
  • Knowledge of industrial control software
Accomplishments
Machine Repair
  • Detected machine malfunctions and problem-solved accordingly.
  • Repaired, maintained and replaced parts on hydraulic injection molding machines.
  • Troubleshot Electrical, Control, and programing malfunctions on Fanuc and Whittman Robotics.
  • Proposed process changes that significantly improved quality and efficiency.
Experience
Machine Operator
May 2011 to August 2011
Mann + Hummel Portage, MI Operated plastic injection molding presses, along with assembly fixtures. Maintained production standards and quality in a team oriented environment.
Pipe Insulator
May 2012 to August 2012
Jergans Piping Kalamazoo, MI Performed pipe fabrication, installation and fitting according to proper specifications of Marathon oil refinery. Inspected pipes and piping systems to assess their quality and condition. Followed relevant codes, regulations and safety techniques. Operated heavy machine equipment such as JLG boom lifts, and scissor lifts.
Part-Time Electronics Sales Associate
May 2013 to May 2014
Walmart Kalamazoo, MI Over-sought electronics department, shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Verified that all merchandising standards were maintained on a daily basis. Maintained friendly and professional customer interactions. 
Preventative Maintenance Technician / Machine Repair Apprentice
November 2014 to April 2017
Summit Polymers Inc Portage, MI Preformed routine scheduled preventative maintenance on injection molding machines and a variety of automated robotics and controls. Accurately read blueprints and repair manuals to identify mechanical / electrical malfunctions to repair them. Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance. Worked alongside journeyman to complete company projects such as press relocations, instillation, and troubleshooting of state of the art material delivery systems.
Education and Training
Bachelor of Science : Criminal Justice, 2014 Trine University Angola, IN, United States
Minor in Psychology specialized in Behavioral Analysis
Member of the American Criminal Justice Association
Member of University Collegiate Handgun Team
National ACJA participant
Division III NCAA Football Championship
Machine Repair, 2019 Kalamazoo Valley Community College Oshtemo, MI, United States Currently enrolled in the Machine Repair apprenticeship program through Summit Polymers Inc.
This resume is created in 7 minutes.
Professional Summary
Motivated pharmacy technician excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven and team-based environments.
Skills
  • Multi-line phone talent
  • Strategic sales knowledge
  • California health laws knowledge
  • Strong client relations
  • Exceptional communication skills
  • Creative problem solver
  • MS Windows proficient
  • Fluent in Arabic
  • Quick learner
  • Training development aptitude
  • Positive attitude
  • Time management skills
Work History
Jack in the Box Cashier Customer Service | El Cajon, CA | May 2014 - March 2015
  • Built guest satisfaction and enjoyment.
  • Cleaned and stocked coffee and condiment areas.
  • Entered orders into the computer system quickly and in proper sequence.
  • Accurately counted and provided change as necessary.
  • Maintained updated knowledge of all menu items, specials, food and beverage selections.
Walmart Supercenter Electronics Sales Associate | El Cajon, CA | August 2014 - June 2015
  • Investigated equipment failures to diagnose faulty operation and made appropriate maintenance recommendations.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Trained 3 new sales associates each quarter.
Palma Furniture Retail Sales Representative | El Cajon, CA | April 2015 - August 2016
  • Answered and quickly redirected up to 20  calls per shift.
  • Directed guests and routed deliveries and courier services.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Obtained signatures for financial documents and internal and external invoices.
  • Exceeded daily sales goals.
PalmCare Pharmacy Pharmacy Technician | El Cajon, CA | January 2016 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Successfully acquired an average of 200 new customers per month, generating a 120% growth in revenue.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
Education
General Education Marketing Cuyamaca College El Cajon, CA
Hobbies
  • Billiards
  • Cooking and making soothing beverages
  • Professional photographer
This resume is created in 7 minutes.
Professional Summary
Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.
Work History
04/2013 to 01/2014
Customer Service Associate Braum's Ice Cream & Dairy Nixa, MO
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
01/2014 to 05/2014
Sales Associate Kum & Go Inc Nixa, MO
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
05/2014 to 01/2015
Sales Associate Old Navy Inc Springfield, MO
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Maintained records related to sales.
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Stocked shelves and supplies and organized displays.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
01/2015 to 11/2015
Electronics Sales Associate Wal-mart Nixa, MO
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Stocked shelves and supplies and organized displays.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Verified that all customers received receipts for purchases.
  • Trained and served as a peer coach for new sales associates.
  • Developed positive customer relationships through friendly greetings and excellent service.
11/2015 to 06/2016
Teller I Guaranty Bank Nixa, MO
  • Answered questions regarding the bank and its account types.
  • Demonstrated use and care of money and sensitive information.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Prepared bank slips and customer contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Verified that all customers received receipts for transactions.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
07/2016 to 12/2016
Electronics Sales Associate Wal-mart Nixa, MO
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
02/2017 to 08/2017
Dietary Aide Morningside of Springfield Springfield, MO
  • Assessed individual nutritional risk and status.
  • Educated clients about the long term health benefits of balanced diets and exercise programs.
  • Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices.
  • Interviewed clients to analyze dietary habits and overall health.
08/2017 to Current
Cook McAlister's Deli Nixa, MO
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
  • Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
  • Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work.
  • Practiced safe food handling procedures at all times.
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
Education
2015
High School Diploma:
Nixa, MO
This resume is created in 7 minutes.
Summary
Driven and high energy individual with a demonstrated record for fostering learning. Passionate for the development of students and people across all ages and viewing the progress and results. Flexible, versatile, and also skilled at maintaining a sense of humor under pressure.
Skills
  • Teaching, tutoring and counseling
  • Effective listening
  • Positive atmosphere promotion
  • Effectively work with parents
  • Performance assessments
  • Motivating students
  • Proofreading/editing
Education and Training
Bachelor of Science : History , 2018 Southern Connecticut State University New Haven, CT, United States Concentration: Pre-Secondary Education: His & Soc Sc.
High School Diploma : 2014 East Haven High School East Haven, CT, United States
Experience
Head Coach
August 2016 to Current
Shoreline F.C. Soccer Academy Madison, CT
  • Create and ran up-to-date and relevant drills.
  • Train student-athletes during the off-season.
  • Monitor the academic performance of student-athletes in addition to their athletic progress.
  • Coordinate scheduling and field and facility use with the activities office. 
  • Help develop each participant's physical and psychological fitness.
    Communicate effectively with parents and Boosters, including organizing and leading meetings.
  • Maintain accurate statistics, records and results of each season. 
  • Motivate and encourage student athletes to do their best during practices and games.
Electronics Sales Associate
March 2014 to Current
Walmart Branford, CT
  • Meet incoming customers and provide immediate assistance.
  • Work an flexible schedule to accommodate changing customer levels.
  • Answer incoming telephone calls with professional and knowledgeable responses.
  • Develope and execute sales promotions.
  • Provide expert product and service information.
  • Maintain up-to-date knowledge of customer buying habits. 
Affiliations
Clinton Youth Soccer Coach.
Shoreline F.C. Soccer Coach.
Former Italian-American Youth Organization Member. 
This resume is created in 7 minutes.
Summary
 I love learning new things and helping others. I'm a fast learner and flexible with customer service with 6 years experience in retail sales.
Skills
  • Electronic skills
  • Customer Service
  • Time Managment
  • Communication
  • ​Banking
  •  Supervising
Experience
Server Mar 2012 to Aug 2012
Bravos Virginia Beach, VA Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Supervisor Customer Service May 2013 to Jul 2016
Kroger Virginia Beach, VA
Successfully managed the activities of many team members in multiple locations.

Teacher Jun 2015 to Aug 2017
From One Hand To Another Virginia Beach, VA Observed and assessed student performance and kept thorough records of progress.
Managed classrooms of 7 to 15 students during the absence of assigned teachers.
Established clear objectives for all lessons, units and projects.
Encouraged students to persevere with challenging tasks.
Taught after-school and summer enrichment programs.
Electronics Sales Associate Jul 2016 to Current
Walmart Virginia Beach, VA Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Education and Training
High School Diploma, General studies 2011 Green Run High School Virginia Beach, VA, United States High school diploma
Psychology 2019 Old Dominion University Norfolk, VA, United States
Activities and Honors
Teacher Appreciation Award 
Customer Service recognition