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Summary
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve corporate goals.
Education
2014
High School Diploma Louis D. Brandeis High School Bronx, NY
Experience
10/2018 to 05/2019
Barista Starbucks Bronx, NY
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
04/2017 to Current
Store Associate Forever 21 Bronx, NY
  • Ensure great customer service by assisting in location, availability, and selection of merchandise
  • Maintain store selling floor, fitting rooms, visual displays, presentation in a clean and organized fashion.
  • Assist in daily store recovery, before, during or after store opening hours.
  • Promote current sales and promotions to customers, including pricing of merchandise.
  • Adhere to company policies, procedures, and loss prevention practices.
  • Process merchandise returns and exchanges courteously and under company guidelines.
  • Support all management, visuals, and sales team at all times.
07/2015 to 03/2016
Customer Service Representative Dominos Pizza
  • Received and processed telephone orders.
  • Provided a clean environment for our customers as well as the store's facility and equipment.
  • Took inventory and completed associated paperwork.
  • Operated all equipment.
  • Stocked ingredients from delivery area to storage, work area, walk-in cooler.
  • Greeted customers as they entered the store.
02/2015 to 07/2015
Sales Associate Footlocker House of Hoops New York, NY
  • Provided high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
  • Maintained personal and productivity goals.
  • Connected with every customer by asking open-ended questions to assess needs.
  • Contributed to a positive and inclusive work environment.
  • Showcased the ability to learn and share expertise of products and trends to fit customer's needs.
07/2014 to 01/2015
Customer Service Associate Rite Aid Bronx, NY
  • Provided excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
  • Ensured the appearance of the store is pleasing to the customer and meets the requirements of the corporate office, including all housekeeping tasks.
  • Stocked store shelves and end-caps with merchandise when it is delivered to the store.
  • Completed inventory counts and order merchandise based on the results.
05/2013 to 12/2013
Sales Associate Aldo Shoes
  • Utilized suggestive selling techniques to increase sales.
  • Organized the display of merchandise.
  • Assisted customers with choices by providing them with information about products.
Skills
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Detail-oriented.
  • Organized.
  • Excellent communication skills.
  • Customer service-focused.
  • Bilingual, Fluent in Spanish and English.

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Skills
  • Excellent communication skills
  • Reliable and punctual
  • Customer service-oriented
  • Front desk experience
Experience
Veterinary Assistant Jul 2019 to Current
Urban Pet Hospital San Francisco, CA
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
  • Collected and documented animal information such as weight, size, physical condition and food intake
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal
Pet Hotel Associate Lead Sep 2018 to Jul 2019
PetSmart Daly City, CA
  • Filing medication forms and administering those medications
  • Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs
  • Trained and developed new team members in day to day operations and safety practices
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details
Sales Associate Nov 2016 to Jun 2018
Babies R Us Colma , CA
  • Recommended merchandise to customers based on their needs and preferences
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Contacted other store locations to determine merchandise availability
  • Answered incoming telephone calls with professional and knowledgeable responses
Sales Associate Feb 2015 to Nov 2016
BevMo! Colma, CA
  • Created attractive displays.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Shared product knowledge with customers while making personal recommendations.
  • Built relationships with customers to increase likelihood of repeat business.
Sales Associate Nov 2013 to Dec 2014
Ross Dress for Less Westlake , CA
  • Worked as a team member to provide the highest level of service to customers.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
Front Desk Manager Aug 2012 to Sep 2013
Xtreme Combat & Fitness South San Francisco , CA
  • Handled all incoming calls and promptly respond to inquiries via email and telephone.
  • Administered and processed payments made by the members, providing them with up to date copies of receipts and/or transactions made by them.
  • Ensured front desk was well attended at all times
Education and Training
High School Diploma 2011 Lincoln Academy Online

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Skills
  • Hardworking
  • Friendly
  • Excellent communicator
  • Organized
  • Dependable
  • Computer proficient
  • Self-motivated
  • Diligent
Experience
03/2019 to Current
Sales Associate Copper Penny Raleigh, NC
  • Greet and assist customers
  • Offer suggestions and opinions to customers
  • Keep the selling floor stocked with merchandise
  • Assist in display of merchandise
  • Organize the selling floor and stock areas
06/2018 to 09/2018
Team Member/Trainer Chick-fil-A Raleigh, NC
  • Greet customers
  • Take customer orders
  • Complete transactions on the cash register
  • Promoted to Trainer
  • Trained new employees 
04/2018 to 09/2018
Usher City of Raleigh Raleigh, NC
  •  Help patrons find their seats at various functions at Memorial Auditorium  
06/2017 to 08/2017
Child Care Raleigh, NC
  • Cared for 2 elementary children for 20 to 30 hours per week
Education
2023
North Carolina State University Raleigh, NC
  • Begin Freshman year in August 2019 
  • Poole School of Business
2019
St. David's School Raleigh, NC
  • Honor Graduate
  • Member of National Honor Society
  • Student Council Representative
  • EPIC All Conference Varsity Soccer and Varsity Basketball 
  • Captain of Varsity Soccer and Varsity Basketball Teams
  • Homecoming Court 2017, 2018

This resume is created in 7 minutes.
Summary

Currently I am seeking to serve the community of Abilene, TX by making Top Shelf Order to most called upon Organizing business in the community. This it to include the residences as well as the businesses operating in the downtown business district, and larger housing additions throughout the city.

The organizing service is for variations of small homes, medium sized offices, and organizations that need directional support for recycling, repurposing, as well as reusing items that are not to be considering "rubbish" most immediately.

Skills
  • Customer relationships
  • Goal-oriented
  • Selling advertising
  • Excellent negotiating tactics
  • Sales force training
  • Relationship building
  • Key account generation
  • Sales forecasting
  • Generating leads
Experience
Writer Oct 1996 to Current
Scribe Inc. Oklahoma City , OK
  • Arranged for publication, printing and distribution of writing
  • Proofread materials created by other writers to identify spelling, punctuation and grammar mistakes
  • Selected various graphics to accompany written material
  • Edited documents for grammar, clarity, content and formatting
  • Formatted works correctly to meet publishing guidelines and reduce rejections
  • Selected cover art, fonts and designs to appeal to target demographics
Teacher Aug 1996 to May 2019
Edmond Public School District Edmond, OK
  • Substitute teacher for all subjects, and grades throughout the Edmond Public School District, as well as Flour Bluff Independent School District near Corpus Christi, Texas, and Harding Charter Preparatory School where I performed a long-term assignment for the high school Psychology and Political Science class., build professional profiles for individuals in the job market and businesses that need promotional materials
  • Write for schools, individuals needing resumes, business plans, and materials for professional use
  • Work with recruiter that referred clients to me that needed updates and remade copies of more extensive resumes for temporary and permanent placement roles
On-premise Sales Associate Oct 2015 to Feb 2016
Southern Glazer's Oklahoma City , OK
  • Managed NW Oklahoma City on premise peak season sales and service of existing accounts for restaurants, bars, and country clubs
  • Maintained excellent and open communication with company leadership to facilitate business development
  • Scheduled an average of 20 appointments per week
  • Emphasized product features based on analysis of customers' needs
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements
Advertising Sales Representative & Writer Apr 2015 to Oct 2015
Nichols Hills Publishing | OKC Friday Saturday Society Magazine Oklahoma City, OK
  • Special project advertising sales for weekly newspaper and monthly inserted magazine
  • Acquired $50k in sales in 5 months
  • Followed up after sales to assess satisfaction and identify ongoing requirements
  • Implemented consultative sales techniques to generate revenues and exceed sales targets
  • Introduced customers to new offerings and updated accounts
  • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development
Territory Sales Manager Jul 2012 to Jul 2014
Land Run Vineyard & Winery Yukon, OK
  • Grew clientele from 40 to 300 in 20 months
  • Sales growth was 575% across the state in addition to marketing new higher price point product for brand
  • Delivered all sales across the state traveling 5k miles weekly
  • Independently running operations for OKC/Tulsa open market sales
  • Managed budgeting, forecasting and performance for all accounts
  • Oversaw 290 accounts bringing in more than $75000 per year
  • Managed existing portfolio and potential leads using Salesforce
Inside Sales Associate Jul 2005 to Feb 2006
Anthroplogie, Banana Republic, The Ltd., TCS McLean, VA
  • Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
  • Greeted each customer and offered assistance in the form of excellent customer service
  • Built customer loyalty by meeting the product needs of customers
Organizer Mar 2004 to Current
Top Shelf Order Oklahoma City, OK
  • Professional organizing and junk removal for commercial and residential clients
  • Inside/outside organizing for offices, and homes throughout Oklahoma City and VA
Recreation Director Aug 1999 to May 2002
Casady Episcopal School Oklahoma City , OK
  • Created and directed the recreation program for the upper school at Casady Episcopal Day School
  • Oversaw 7 instructors for designed classes offered in trimesters
  • Promoted programing for the non-competitive athletic program for the entire high school enrollment while teaching PE to the lower division students
Education and Training
MLA, Professional Writing, Political Media Oklahoma City University
BS, R. Management, Education/Musical Theater University of Central Oklahoma