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Professional Summary
Efficient and experienced professional with over four years hands-on experience working directly with patients, clients and the public within law enforcement and security organizations. Accountable and responsible with a strong focus on client satisfaction.
Experience
Lab Assistant
February 2019 to Current Allina Health River Falls Hospital － River Falls, WI
  • Welcome patients and perform check-in process
  • Manage all patient orders including outside and internal orders
  • Verify and manage patient orders for completeness and follows up as needed
  • Perform scheduling, ordering and releasing as appropriate
  • Specimen collection and phlebotomy supply maintenance
  • Perform venipuncture and capillary puncture
  • Label specimens correctly following all procedures and protocols
  • Continual stocking, rotating and requesting phlebotomy supplies
  • Assist other lab personnel as needed
  • Utilize EPIC, Excellian, Onbase, PACS, VERTEX, and EMI
Scheduling Coordinator/Imaging Assistant
October 2015 to February 2019 United Hospital － Saint Paul, MN
  • Assisted radiologists, technologists, patients and families
  • Coordinated and set up medical procedures
  • Managed department policies, documents and training material
  • Trained all new employees
  • Communicated between hospitals, clinics, physicians, nurses and other health care professionals for continuation of patient care
  • Managed inventory levels of medical supplies/equipment for department
Quality Control Assistant
July 2012 to October 2015 St. Paul Radiology － Saint Paul, MN
  • Assisted neuro radiologists by completing patient orders 
  • Collected prior imaging and prior reports for comparisons 
  • Acted with urgency to ensure exam turn-around times were met
  • Utilized EPIC, Excellian, Onbase, PACS and EMI
Reserve Officer/Volunteer
March 2009 to March 2011 White Bear Lake Police Department － White Bear Lake, MN
  • Performed a variety of public safety roles
  • Offered emergency aid, security and vital protection to citizens
  • Accompanied and assisted Police Officers
  • Participated in details to enforce being safe and sober when operating a motor vehicle
  • Patrolled city parades, festivals and the polar plunge
  • Transported prisoners, assisted in arrests and traffic enforcement
  • Maintained proficiency in the use of police equipment
Security Officer
January 2009 to January 2012 Securitas Security Services USA/American Security － Roseville, MN
  • Performed interior and exterior building security patrols
  • Provided effective customer service for all internal and external customers
  • Responded to complaints and solved problems efficiently 
  • Authorized access to the facility
  • Record and data entry for all incident reports and company protocols/procedures
  • First responder to all types of emergencies
  • Monitored and operated equipment and CCTV camera systems to ensure security
  • Completed incident reports
PCA
May 2005 to November 2014 Lifeworks － Eagan, MN
  • Transported clients to appointments
  • Built strong and trusting rapport with clients and loved ones
  • Developed daily activities to keep clients involved with society 
  • Provided supervision and assistance for clients health and safety
  • Recorded client status progress, regress and challenges
  • Administered medication
Education
Bachelor of Science : Biology, Expected in 2021 University of Wisconsin-River Falls － River Falls, WI, United States In progress
Associate of Arts : Liberal Arts/Criminal Justice Anoka-Ramsey Community College － Coon Rapids, MN, United States
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Professional Summary
I am ambitious student with excellent time
management, academical achievements. I am also apart of a excellence program within my school and can be relied on to finish given tasks. This can be seen within my school and past work experiences which is also portrayed in my references.
Skills
  • Self-motivated
  • Extremely organized
  • Friendly
  • Trustworthy
  • Time management
  • Quick learner
  • Strong knowledge of mathematics
  • Calm under pressure
Work History
Deliver , 04/2012 to Current
 Area Manager P.M.P Distribution Sun Newspaper Border Mail – border park raceway tweed heads
 I have folded and delivered many papers to local south gold coast regions. Within this job i have been a sufficient worker who can well relied on for any job needed to be done.
Assistant , 08/2011 to 06/2012
 L.j Hooker miami – Suite 2 /1934 Gold Coast Highway MIAMI QLD 4220
 Helped with the documentations of files and assisting workers in other areas possible 
Waitress , 07/2010 to 04/2011
 Cafe @ kictherner – 145 Kitchener Rd
 Helped with the delivery of meals , washing dishes and making of food.
Education
Student, 02/2020
 Palm beach Currumbin State High School - Thrower DR currumbin
Accomplishments
Academic achievement award within my school. I have also been excepted into an excellent class.  
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Professional Summary

I have been a CNA in the Emergency Department and  Long term care for over 18 years.  I started my career in a nursing home where I loved caring for the elderly.  I then had the honor of serving our veterans at a long term care facility helping them keep their dignity during their final moments. Since 2015 I have had the privilege to serve my fellow Native Americans at the Chickasaw Nation Medical Center. I currently work as an Emergency Department Unit Clerk where I multi-task many things including helping arrange transfers, answering the phone, completing patient discharges, and ordering supplies. I am CPR certified and First Aid Certified. I love working hard alongside nurses and physicians learning new things. 

Licenses

CPR certified through American Red Cross

FIRST AID CERTIFIED AMERICAN Red cross

CNA License #230079

Skill Highlights
  • Multi-tasking and expediting patient care
  • Mobility experience
  • Obtaining EKG's
  • Arranging Transfers
  • Flow Sheet Charting 
  • Team player
  • Punctuality
Professional Experience
07/2019 to Current
CNA Maxim Healthcare － Tucson, AZ
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
05/2015 to 06/2019
Emergency Department Unit Clerk CHICKASAW NATION MEDICAL CENTER － ADA, OK

Assist with expediting patient care through completing discharges and arranging transfers in a timely manner all while answering the phone and ordering supplies to keep our storage well stocked. I am team player working well with others especially in a high stress environment.
11/2013 to 05/2015
Certified Nursing Assistant On Acute Care CHICKASAW NATION MEDICAL CENTER － ADA, OK

Accurately obtained and recorded patients' temperature, pulse, and blood pressures for a floor of 25 patients using flow sheet charting. Partnered with a team of RN's and LPN's to ensure over all well-being of patients. Often commended for maintaining the safety, respect and dignity of patients. Prepared for HIPAA and JCAHO review. Maintained patient charts and confidential files. I always delivered high-quality and compassionate care to my fellow Native Americans helping to maintain our heritage and culture.
06/2013 to 10/2013
Certified Nursing Assistant Ballards Nursing Home － Ada, OK
  • Monitored and recorded patient vital signs, including recording daily inputs and outputs. Comforted patients and provided reassurance and encouragement helping keep their dignity intact during their final moments. Facilitated activities of daily living, including personal hygiene management, feeding, ambulation and locomotion.
06/2011 to 06/2013
Certified Nursing Assistant Veterans Long Term Care Center － Sulphur, OK
  • Provided nursing assistance to veteran residents in an approximately 40 bed long-term care facility in Sulphur Oklahoma.  Facilitated activities of daily living, including personal hygiene management, feeding, ambulation and locomotion. Turned and re-positioned bedridden patients. Checked vital signs of patients and recorded all gathered information, noting any distinct changes to report to my supervising nurse.
12/2010 to 06/2011
Certified Nursing Assistant Buford Manor Nursing Home － Davis, OK
  • Assisted long term care residents with shaving, bathing and teeth brushing to promote good oral health and personal hygiene. Read and recorded temperature, pulse and respiration of patients, documenting findings on daily flow sheets.
Education and Training
2001
CNA Mid America Technology Center － Wayne, Oklahoma
2002
High School Diploma Stratford High School － Stratford, OK
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Professional Summary


A motivated employee seeking a full-time position.

Skilled and driven to fulfill desired results within a deadline. Adaptable and flexible team member, able to take on difficult situations and still produce top quality results.

Excellent budgeting skills with the ability to learn quickly and get along with a range of personalities. Great with time management and Excellent computer skills.

Always providing great customer service and helping customers with their needs and willing to learn new thing relevant to the role


Looking for a fast passed position where I can advance my skills

Skills
  • Advanced computer skills
  • Office administration
  • Excellent people skills
  • Attention to detail
  • Fast and efficient
  • Customer service
  • Invoicing
  • Purchase orders organization
  • Current driver's license
  • Working with children card
  • Spreadsheet management
  • Travel planning
Education
certificate 3 : Business, 2018
 Alffie - online
Diploma : Photography , 2017
 Melbourne poly technic - Fairfield
Certificate 4 : Photography , 2015
 Melbourne Poly Technic - Fairfield
Certificate 3: Visual Arts, 2013
 Melbourne Poly Technic - Preston
Work History
Administration Assistant, 06/2018 to 02/2019
 Hi Rail Services Australia – Port Melbourne, VIC
  • Prepared invoices daily using excel
  • Usage of computers, copier and filing system 
  • Answering telephone inquiries from clients 
  • Established long term customer relationships 
  • Maintained accurate stock records and schedules 
  • Checked accuracy of files and resolved errors
  • Keeping track of purchase order numbers and orders
  • ordering parts 
  • Keeping track and replying to all emails 
Customer Service Assistant, 09/2016 to 12/2016
 Scene to believe santa photography – Northlands
  • Open and closed the set 
  • Processed cash and credit card payments rapidly and accurately
  • Answered questions regarding the store and its merchandise.
  • Greeted customers a timely fashion while quickly determining their needs 
  • Stocked shelves and supplies and organized displays.
  • Worked night and weekend shifts during holiday seasons 
  • Provided great customer service.
Customer Service Assistant, 09/2015 to 12/2015
 Scene to believe santa photography – Westfield Plenty Valley

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