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Professional Summary
Retail Sales Associate with more than 8 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
  • Customer-oriented
  • Retail sales
  • Credit card transactions
  • Computer literate
  • POS systems knowledge
  • Merchandising
  • Stocking
  • Cash Handling
  • Accountability
  • Active listening skills
  • Scheduling Experience
  • Orders and Deliveries
Work History
Fuel Manager 11/2010 to 11/2012
Wawa Food Market Barnegat, NJ
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Responsible for all aspects of the fuel court
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Interviewed, Hired, and trained all new fuel associates
  • A team of 15-20 fuel associates reported to me
  • Ensured that weekly labor hours were being met.
  • Oversee fuel deliveries, and ensure all my associates knew the processes.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Shift Manager/Customer Service Leader 10/2004 to 10/2010
Wawa Food Markets Barnegat, NJ


  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Followed merchandising guidelines to present visually appealing displays.
  • Handled safe transfers on a daily basis
  • Supervised up to eight associates on a shift
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Checked/Scanned in various vender deliveries
  • Kept store conditions up to standards for monthly inspections
High School Diploma: 2003 David Brearley Regional - Kenilworth, NJ