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Skillful Fuel Manager resume
Retail Sales Associate with more than 8 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Credit card transactions
POS systems knowledge
Active listening skills
Orders and Deliveries
to 11/2012 Wawa Food Market – Barnegat,
Stocked and replenished merchandise according to store merchandising layouts.
Responsible for all aspects of the fuel court
Strategically scheduled team members to maintain optimal staffing levels at all times.
Interviewed, Hired, and trained all new fuel associates
A team of 15-20 fuel associates reported to me
Ensured that weekly labor hours were being met.
Oversee fuel deliveries, and ensure all my associates knew the processes.
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Shift Manager/Customer Service Leader10/2004
to 10/2010 Wawa Food Markets – Barnegat,
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Mentored new sales associates to contribute to the store's positive culture.
Followed merchandising guidelines to present visually appealing displays.
Handled safe transfers on a daily basis
Supervised up to eight associates on a shift
Priced merchandise, stocked shelves and took inventory of supplies.
Checked/Scanned in various vender deliveries
Kept store conditions up to standards for monthly inspections
High School Diploma: 2003David Brearley Regional-