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Summary

Professional, detail oriented Warehouse Manager focused on promoting employee engagement, loyalty and morale through effective leadership and communication. Familiar with all aspects of logistics, shipping and receiving and all other general warehouse operations. 
 
Skills
 
  • Shipping and receiving expert
  • Crane and hoist experience
  • Multi-tasker
  • Customer-service focused
  • Natural leader
  • Adaptable to changing environments and situations
  • Knowledge of Overhead Crane Operations
 
  • HAZMAT training
  • Results-oriented
  • Safety-conscious
  • Strong communication skills
  • Valid TN commercial driver's license
  • Determination for success
  • Basic math skills
  • Knowledgeable with basic First Aid
  • Packaging and material handling
Experience
01/2017 to 08/2017
Fork Lift Operator Bargain Barn Inc Athens, TN
Selected products for specific routes according to pick sheets.
Key member of distribution operations team, which coordinated shipments to 37 grocery chain stores.
Unloaded, picked, staged and loaded products for shipping.
Conducted warehousing and storage practices and housekeeping.
Rotated stock by code and receiving date.
Worked at a rapid pace to meet tight deadlines.
Removed pallets, freezer boxes and damaged products from returning trailers.
Operated powered lift trucks, pallet jacks and forklifts safely, with a 0% incident rate.
08/2014 to 01/2017
Truck Driver East Tennessee Industrial Warehouse Etowah, TN
Performed inside delivery for customers.
Performed walk-around inspection of 53 foot tractor trailer.
Performed deliveries around Etowah TN area.
Checked all load-related documentation to ensure that it is complete and accurate
Followed appropriate safety procedures for transporting goods
Performed routine maintenance on vehicles, such as cleaning, lubricating, and fueling
Secure material or products for transport to designated areas
Presented bills and receipts for goods delivered or loaded
Read maps and followed written and verbal geographic directions Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
Secured cargo against inclement weather, pilferage, and damage
Turned in receipts received from deliveries 
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
Obeyed traffic laws, and follow established traffic and transportation procedures
08/2010 to 01/2011
Customer Service Representative Convergy's Clarksville, TN Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Developed effective relationships with all call center departments through clear communication.
04/2002 to 08/2012
Construction Equipment Mechanic U.S. Army Fort Campbell, KY Followed checklists to verify that all important parts were examined,     Examined vehicles to determine the extent of damage or malfunctions,     Specialized in servicing brakes, hydraulic, drivetrain, exhaust, and fuel systems,     Communicated with customers regarding vehicle issues and potential repairs,      Operated pneumatic tools and air compressors,     Rebuilt and repaired engines,      Removed and replaced tires, shocks, struts and brakes,      Repaired and replaced radiators and water pumps,     Organized work records and filed reports,      Reassembled engines and made adjustments as needed,      Ordered accurate amounts of parts and supplies to maintain necessary inventory,      Reviewed the work of 22 auto mechanics,   Guided mechanics with decisions concerning repair and replacement of parts,      Repaired hydraulic pumps, couplings and gear trains,      Worked on a variety of vehicles, including semi-trucks and tow trucks,      Operated equipment safely and efficiently at all times,      Serviced and maintained vehicles and heavy equipment,      Operated and maintained a forklift truck in a safe and efficient manner,      Executed daily pre-trip and post-trip inspections and documentation in compliance with U.S. Army regulations,      Managed team of 22 professionals,      Served as mentor to junior team members,      Effective decision-maker in high-pressure environments,      Patrolled areas and allowed restricted access for authorized personnel only,      Supervised operation and organizational maintenance of mechanic shop,      Maintained complete accountability of shop tools and parts inventory,      Demonstrate excellent mechanical knowledge of machines and tools, including use, repair and maintenance      Inspect equipment and systems to identify issues,     Maintain repair status in spreadsheets,     Hooked and unhooked trailers from semi tractor,      Maintained records required for compliance with local, state, and federal regulations concerning transport, storage, and disposal of hazardous materials,      Transported freight from origin to destination in a safe and timely manner,      Checked load accuracy and stability before each trip.
07/2000 to 04/2002
Flooring Sales Consultant The Home Depot Chalmette, LA Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges      Prevented store losses using awareness, attention to detail and integrity      Prepared and sold broad range of customized merchandise to individuals and commercial accounts,     Expressed appreciation and invited customers to return to the store     Interacted with customers and installers to follow-up on professional installment statuses on expedited orders,      Assisted customers with store and product complaints,      Guaranteed positive customer experiences and resolved all customer complaints,      Assisted customers in finding out-of-stock items at other store locations,      Recommended, selected and helped locate merchandise based on customer needs and desires,      Regularly sought opportunities to up sell and add on additional merchandise,      Communicated all merchandise needs or issues to appropriate supervisors,      Stocked and rotated inventory regularly,     Organized the store by returning all merchandise to its proper place,     Replenished merchandise shelves with items from the stockroom,      Took special orders in person and over the phone to generate additional revenue.
07/1994 to 07/2000
Construction Equipment Mechanic U.S.Marine Corp Reserve Wilmington, NC Followed checklists to verify that all important parts were examined,     Examined vehicles to determine the extent of damage or malfunctions,     Specialized in servicing brakes, hydraulic, drivetrain, exhaust, and fuel systems,     Communicated with customers regarding vehicle issues and potential repairs,      Operated pneumatic tools and air compressors,     Rebuilt and repaired engines,   Removed and replaced tires, shocks, struts and brakes,      Repaired and replaced radiators and water pumps,     Organized work records and filed reports,      Reassembled engines and made adjustments as needed,      Repaired hydraulic pumps, couplings and gear trains,      Operated equipment safely and efficiently at all times,      Serviced and maintained heavy equipment,      Operated and maintained a forklift truck in a safe and efficient manner,      Executed daily pre-trip and post-trip inspections and documentation in compliance with U.S. Marine Corp regulations,     Patrolled areas and allowed restricted access for authorized personnel only,     Demonstrate excellent mechanical knowledge of machines and tools, including use, repair and maintenance      Inspect equipment and systems to identify issues,     Transported freight from origin to destination in a safe and timely manner,      Checked load accuracy and stability before each trip.
04/1995 to 10/1999
Blast Freezer Supervisor Burris Cold Storage Benson, NC Oversaw the organizing and product storage in stockyard areas. Exhibited strategic leadership and foresight in support of long-range sales growth. Managed team of 8 professionals. Reduced and controlled expense loss by teaching proper fork lift training techniques and procedures to prevent product damage. Served as mentor to junior team members. Initiated program that standardized employee training and led to increase in customer satisfaction.Mastered the intricacies of the process flow within each department. Operated all equipment throughout warehouse operations.Coordinated closely with quality control regarding products awaiting dispositions. Maintained and enforced a safe and clean working environment at all times. Trained, developed and counseled employees to develop a high performing team. Developed and maintained strong and clear communication and rapport with plant personnel. Supervised material flow, storage and global order fulfillment. Key member of global distribution operations team, which coordinated shipments across [Number] countries. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock. Oversaw hiring and training of [Number] new employees each quarter. Oversaw warehousing and storage practices and housekeeping. Rotated stock by code and receiving date. Followed proper selection procedures as established by the company. Transported goods from racks, shelves and vehicles. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
04/1992 to 07/1994
Grocery Manager Open Air Market Dunn, NC Greeted all customers. Delegated tasks to team members to optimize productivity. Supervised [number] employees per shift. Handled products and equipment in accordance with safety and sanitation guidelines. Directed and managed all functions of the dairy, frozen, produce and bakery departments. Conducted price checks for cashiers and service clerks. Ordered and shelved weekly sale items for customers. Built attractive holiday and seasonal displays for merchandising program. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Checked out customers and bagged items quickly. Safely operated manual and electric pallet jacks. Suggested additional items and offered samples of weekly promotional items to increase store sales. Praised by management for being a fast and efficient worker, requiring little supervision. Served shoppers in a prompt, courteous and friendly manner. Stocked meat cases. Broke down heavy pallet loads of cases, boxes and bags. Emphasized fast, friendly customer service. Complied with health and sanitation practices and procedures. Collected shopping carts and baskets from inside and outside the store. Supervised [Number] store associates. Interviewed, hired and trained new associates. Ensured a safe and secure work area by [Describe procedure]. Stocked, priced, front-faced and rotated merchandise. Maintained knowledge of current product locations.
Education and Training
Business Management Austin Peay State University Clarksville, TN, USA Concentration in General Business     Coursework in Marketing and Advertising
1994
High School Diploma Midway High School Dunn, NC Top [Number]% of class
Activities and Honors
Etowah Knights Youth Football and Cheer
Assistant Football Coach (ages 6-7)
2015-2016
 
Hopkinsville Jokers Semi-Pro Football Team
Right Outside Linebacker/Defensive End
2010
 
Clarksville Eagles Semi-Pro Football Team
Right Outside Linebacker
2009-2010
This resume is created in 7 minutes.
Summary
Reliable Department Manager with 19 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Highlights
  • Grocery manger in seven different stores during tenure
  • Store operations
  • Code date management 
  • Won numerous contests with multiple vendors through sales
  • Reliable
  • Recruiting and interviewing
Experience
Route Owner Nov 2017 to Current
Pepperidge Farm Albuquerque, NM
  • Maintain daily record of all transactions as well as all inventory 
  • Order twice weekly for upcoming deliveries
  • Manage 14 separate stores with superior detail
  • Communicate with DM and Sales Manager about progress/issues
 
Grocery Manager Jun 2003 to Jun 2017
Smith's Food & Drug Albuquerque, NM
  • Manage department inventory, pricing integrity, merchandising labor, and other operational processes to company standards
  • Ensures customers' needs are met, complaints are resolved, and service is quick and efficient
  • Work with outside vendors to help display product in the most effective way
  • Develops strategies to improve customer service, drive store sales, and increase profitability
Department Manager Nov 2001 to Jun 2003
Kmart Albuquerque, NM
  • Monitor sales numbers and targets that must be met
  • Use plan-o-grams to implement new displays etc.
  • Supervise and train new team members 
Stocker Aug 1998 to Sep 2001
California Markets Gallup, NM
  • Greet customers
  • Stock shelves and rotate product
  • Keep back stock organized
  • Manage a safe work environment while unloading trucks
Education
High School Diploma 2000 Gallup High School Gallup, NM
This resume is created in 7 minutes.
Summary
Talented CNC operator with solid work history and proven ability to perform well in a team and individually. Hardworking, strong and physically agile manufacturing professional who excels at operating the CNC machine and following all safety standards. Due to closer of plant became a grocery store manager with a proven track record of building outstanding teams and motivating exceptional service. I am now looking to expand my knowledge base in other industrial settings. This is to improve my skills and provide for my family  
Skills
  • Verbal communication
  • Meeting deadlines
  • Organizational skills
  • Time management
  • Initiative to work independently
  • Blueprint reading and interpretation
  • CNC operator
  • Customer service skills
  • Good at following instructions
  • Consistent work history
Experience
05/2016 to Current
Hot tub technician Artic spas Thorsby, alberta Assembled components with hand and power tools. Assessed work for errors or compliance issues and made corrections and modifications when necessary. Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools. Proposed process improvements to increase quality and efficiency. Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
04/2009 to 04/2016
Grocery manager night shift Sobeys edmonton, alberta Oversaw overnight store operations, including staff assignments and production lists. Delegated tasks to team members to optimize productivity. Handled products and equipment in accordance with safety and sanitation guidelines. Evaluated department conditions and operations to determine strengths and areas for improvement. Provided performance feedback and coached employees with setting quarterly goals. Maintained knowledge of current product locations.
03/2005 to 04/2009
Machinist/CNC operaotr Aurora machines edmonton, alberta Responsible for promoting safe and clean working environment. Reviewed work orders and communicated with prior shift to assess work needs for the day. Verified that machine setups conformed to specs. Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Reviewed project drawings to perform installation activities according to specifications. Picked, packed, received, and restocked products with forklift, lift truck and stock picker.
Licenses
10
WP Wagner edmonton, alberta, canada Completed grade 10. Due to family hardships had to go to work to support family 
drivers: class 3 drivers cameron driving school edmonton, alberta, canada Completed my class 3 drivers with air endorsement
This resume is created in 7 minutes.
Professional Summary
Personable store manager well-versed in evaluating, diagnosing problems and repairing issues in a timely and professional manner.
Skills
  • Multi-tasking
  • Flexible schedule
  • Organized
  • Motivated self-starter
Work History
Grocery Manager, 03/2009 to Current
Schiel's Family Market Wilkes-Barre, PA
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Assisted vendors with proper placement of brand displays and end-caps.
  • Excellent attendance throughout flexible schedule.
  • Great attitude: works well independently or with others.
  • Forklift certified.
  • Trusted driving company vehicle .
Park Maintenance , 06/2008 to 08/2012
City of Wilkes-Barre Wilkes-Barre, Pennsylvania
  • Seasonal (summers only).
  • Mulched gardens, placed sod, and adjusted soils.
  • Installed and maintained landscapes at homes, offices, and parks.
Education
High School Diploma: 2013
G A R Memorial Junior/Senior High School - Wilkes-Barre, PA
  • Completed one year of education at a college level  (Luzerne County Community College).​
Accomplishments
           Started with current company as a part-time, lower level associate. With hard work and dedication, I was able to climb within the company to reach  management level.