Grocery Manager resume examples

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Skillful Grocery Manager resume

Michael Thompson
Summary

Professional, detail oriented Warehouse Manager focused on promoting employee engagement, loyalty and morale through effective leadership and communication. Familiar with all aspects of logistics, shipping and receiving and all other general warehouse operations. 
 
Skills
 
  • Shipping and receiving expert
  • Crane and hoist experience
  • Multi-tasker
  • Customer-service focused
  • Natural leader
  • Adaptable to changing environments and situations
  • Knowledge of Overhead Crane Operations
 
  • HAZMAT training
  • Results-oriented
  • Safety-conscious
  • Strong communication skills
  • Valid TN commercial driver's license
  • Determination for success
  • Basic math skills
  • Knowledgeable with basic First Aid
  • Packaging and material handling
Experience
01/2017 to 08/2017
Fork Lift Operator Bargain Barn Inc Athens, TN
Selected products for specific routes according to pick sheets.
Key member of distribution operations team, which coordinated shipments to 37 grocery chain stores.
Unloaded, picked, staged and loaded products for shipping.
Conducted warehousing and storage practices and housekeeping.
Rotated stock by code and receiving date.
Worked at a rapid pace to meet tight deadlines.
Removed pallets, freezer boxes and damaged products from returning trailers.
Operated powered lift trucks, pallet jacks and forklifts safely, with a 0% incident rate.
08/2014 to 01/2017
Truck Driver East Tennessee Industrial Warehouse Etowah, TN
Performed inside delivery for customers.
Performed walk-around inspection of 53 foot tractor trailer.
Performed deliveries around Etowah TN area.
Checked all load-related documentation to ensure that it is complete and accurate
Followed appropriate safety procedures for transporting goods
Performed routine maintenance on vehicles, such as cleaning, lubricating, and fueling
Secure material or products for transport to designated areas
Presented bills and receipts for goods delivered or loaded
Read maps and followed written and verbal geographic directions Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
Secured cargo against inclement weather, pilferage, and damage
Turned in receipts received from deliveries 
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
Obeyed traffic laws, and follow established traffic and transportation procedures
08/2010 to 01/2011
Customer Service Representative Convergy's Clarksville, TN Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Developed effective relationships with all call center departments through clear communication.
04/2002 to 08/2012
Construction Equipment Mechanic U.S. Army Fort Campbell, KY Followed checklists to verify that all important parts were examined,     Examined vehicles to determine the extent of damage or malfunctions,     Specialized in servicing brakes, hydraulic, drivetrain, exhaust, and fuel systems,     Communicated with customers regarding vehicle issues and potential repairs,      Operated pneumatic tools and air compressors,     Rebuilt and repaired engines,      Removed and replaced tires, shocks, struts and brakes,      Repaired and replaced radiators and water pumps,     Organized work records and filed reports,      Reassembled engines and made adjustments as needed,      Ordered accurate amounts of parts and supplies to maintain necessary inventory,      Reviewed the work of 22 auto mechanics,   Guided mechanics with decisions concerning repair and replacement of parts,      Repaired hydraulic pumps, couplings and gear trains,      Worked on a variety of vehicles, including semi-trucks and tow trucks,      Operated equipment safely and efficiently at all times,      Serviced and maintained vehicles and heavy equipment,      Operated and maintained a forklift truck in a safe and efficient manner,      Executed daily pre-trip and post-trip inspections and documentation in compliance with U.S. Army regulations,      Managed team of 22 professionals,      Served as mentor to junior team members,      Effective decision-maker in high-pressure environments,      Patrolled areas and allowed restricted access for authorized personnel only,      Supervised operation and organizational maintenance of mechanic shop,      Maintained complete accountability of shop tools and parts inventory,      Demonstrate excellent mechanical knowledge of machines and tools, including use, repair and maintenance      Inspect equipment and systems to identify issues,     Maintain repair status in spreadsheets,     Hooked and unhooked trailers from semi tractor,      Maintained records required for compliance with local, state, and federal regulations concerning transport, storage, and disposal of hazardous materials,      Transported freight from origin to destination in a safe and timely manner,      Checked load accuracy and stability before each trip.
07/2000 to 04/2002
Flooring Sales Consultant The Home Depot Chalmette, LA Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges      Prevented store losses using awareness, attention to detail and integrity      Prepared and sold broad range of customized merchandise to individuals and commercial accounts,     Expressed appreciation and invited customers to return to the store     Interacted with customers and installers to follow-up on professional installment statuses on expedited orders,      Assisted customers with store and product complaints,      Guaranteed positive customer experiences and resolved all customer complaints,      Assisted customers in finding out-of-stock items at other store locations,      Recommended, selected and helped locate merchandise based on customer needs and desires,      Regularly sought opportunities to up sell and add on additional merchandise,      Communicated all merchandise needs or issues to appropriate supervisors,      Stocked and rotated inventory regularly,     Organized the store by returning all merchandise to its proper place,     Replenished merchandise shelves with items from the stockroom,      Took special orders in person and over the phone to generate additional revenue.
07/1994 to 07/2000
Construction Equipment Mechanic U.S.Marine Corp Reserve Wilmington, NC Followed checklists to verify that all important parts were examined,     Examined vehicles to determine the extent of damage or malfunctions,     Specialized in servicing brakes, hydraulic, drivetrain, exhaust, and fuel systems,     Communicated with customers regarding vehicle issues and potential repairs,      Operated pneumatic tools and air compressors,     Rebuilt and repaired engines,   Removed and replaced tires, shocks, struts and brakes,      Repaired and replaced radiators and water pumps,     Organized work records and filed reports,      Reassembled engines and made adjustments as needed,      Repaired hydraulic pumps, couplings and gear trains,      Operated equipment safely and efficiently at all times,      Serviced and maintained heavy equipment,      Operated and maintained a forklift truck in a safe and efficient manner,      Executed daily pre-trip and post-trip inspections and documentation in compliance with U.S. Marine Corp regulations,     Patrolled areas and allowed restricted access for authorized personnel only,     Demonstrate excellent mechanical knowledge of machines and tools, including use, repair and maintenance      Inspect equipment and systems to identify issues,     Transported freight from origin to destination in a safe and timely manner,      Checked load accuracy and stability before each trip.
04/1995 to 10/1999
Blast Freezer Supervisor Burris Cold Storage Benson, NC Oversaw the organizing and product storage in stockyard areas. Exhibited strategic leadership and foresight in support of long-range sales growth. Managed team of 8 professionals. Reduced and controlled expense loss by teaching proper fork lift training techniques and procedures to prevent product damage. Served as mentor to junior team members. Initiated program that standardized employee training and led to increase in customer satisfaction.Mastered the intricacies of the process flow within each department. Operated all equipment throughout warehouse operations.Coordinated closely with quality control regarding products awaiting dispositions. Maintained and enforced a safe and clean working environment at all times. Trained, developed and counseled employees to develop a high performing team. Developed and maintained strong and clear communication and rapport with plant personnel. Supervised material flow, storage and global order fulfillment. Key member of global distribution operations team, which coordinated shipments across [Number] countries. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock. Oversaw hiring and training of [Number] new employees each quarter. Oversaw warehousing and storage practices and housekeeping. Rotated stock by code and receiving date. Followed proper selection procedures as established by the company. Transported goods from racks, shelves and vehicles. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
04/1992 to 07/1994
Grocery Manager Open Air Market Dunn, NC Greeted all customers. Delegated tasks to team members to optimize productivity. Supervised [number] employees per shift. Handled products and equipment in accordance with safety and sanitation guidelines. Directed and managed all functions of the dairy, frozen, produce and bakery departments. Conducted price checks for cashiers and service clerks. Ordered and shelved weekly sale items for customers. Built attractive holiday and seasonal displays for merchandising program. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Checked out customers and bagged items quickly. Safely operated manual and electric pallet jacks. Suggested additional items and offered samples of weekly promotional items to increase store sales. Praised by management for being a fast and efficient worker, requiring little supervision. Served shoppers in a prompt, courteous and friendly manner. Stocked meat cases. Broke down heavy pallet loads of cases, boxes and bags. Emphasized fast, friendly customer service. Complied with health and sanitation practices and procedures. Collected shopping carts and baskets from inside and outside the store. Supervised [Number] store associates. Interviewed, hired and trained new associates. Ensured a safe and secure work area by [Describe procedure]. Stocked, priced, front-faced and rotated merchandise. Maintained knowledge of current product locations.
Education and Training
Business Management Austin Peay State University Clarksville, TN, USA Concentration in General Business     Coursework in Marketing and Advertising
1994
High School Diploma Midway High School Dunn, NC Top [Number]% of class
Activities and Honors
Etowah Knights Youth Football and Cheer
Assistant Football Coach (ages 6-7)
2015-2016
 
Hopkinsville Jokers Semi-Pro Football Team
Right Outside Linebacker/Defensive End
2010
 
Clarksville Eagles Semi-Pro Football Team
Right Outside Linebacker
2009-2010
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Job-winning Grocery Manager resume

CECIL WILSON
Summary
Seeking a position with a well established company, where my skills and experience will benefit the company, as well as myself. Fleet Owner with management experience, and exceptional people skills. Desires a challenging role as a Fleet Manager/Customer Service/Open.
Work History
August 2013-November 2014 Fleet Manager |
  • USXpress - Chattanooga, Tennessee New project, was over new student drivers that had to team for 90 days required by the company.
  • After 90 days the drivers were moved to a full time fleet manager.
  • It was my responsibility to make sure that they were ready to run as full teams, and that they understood the system and the company policy.
  • I would then receive new student drivers, and continue through the cycle.
  • I had to build relationships of trust in the fleet managers, and the company.
  • I handled any and all problems with payroll, bonuses, time off, and any personal issues that they had, including any conflicts with their team partners.
  • I was given the chance to teach them, and show them as much as I could about the trucking industry.
May 2002-February 2013 Fleet Manager/Fleet Owner | Chattanooga, Tennessee
  • Fleet Owner over 7-8 Fleet Managers, and about 400 teams.
  • Had to manage all of the Fleet Managers/Teams day to day issues.
  • Team coordinator responsible for teaming solo drivers that wanted to team up.
  • I was over all of the team bonuses, making sure all was paid on time.
  • Was also over team driver retention, and was responsible for all team issues to retain drivers.
  • Worked with all departments in the company to fix driver issues.
  • Cut down on team turnover, and saved many teams.
  • In constant communication with drivers and office personnel.
  • Communicate with drivers and personnel in a professional manner.
  • Helped drivers solve all problems in regards to payroll, fuel, routes, safety issues, and any other personal problems that they may have had.
  • Maintain all computer work pertaining to my job.
  • Effectively perform all tasks required, while maintaining a good attitude in a fast paced and stressful atmosphere.
January 1994-March 2002 Senior Fleet Manager | Covenant Transport | Chattanooga, Tennessee
  • Started out in night operations, and then went to night lead man.
  • Moved to day fleet manager, and then to night supervisor.
  • Final position held was Senior Fleet Manager.
  • Managed 75 dedicated teams, and started several dedicated lanes.
  • In constant communication with drivers and office personnel.
  • Communicated with drivers and personnel in a professional manner.
  • Helped drivers solve all problems in regards to payroll, fuel routes, safety issues, and any other problems that they may have.
  • Maintained all computer work pertaining to my job.
  • Effectively performed all tasks required, while maintaining a good attitude in a fast paced and stressful atmosphere.
January 1993-January 1994 Frozen Food Stock Clerk | Rossville, Georgia
  • Order, maintain, and stock all frozen food.
  • Unloaded trucks.
January 1991-January 1993 Extrusion Operator | Dalton, Georgia
  • Made and produced plastic bags.
  • Mixed resin to the right degrees and temperature to produce color, and adjust bags into size.
  • Packaged plastic for shipment.
  • Operated different types of machinery.
  • Drove forklift.
January 1989-January 1991 Grocery Manager | Ingles | Ringgold, Georgia
  • Managed stock crew, cashiers, and bag boys.
  • Made sure all orders were placed correctly, and stocked in a timely manner.
  • Handled all money at night.
Skills
Education
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Experienced Grocery Manager resume

James Martinez
Summary
Reliable Department Manager with 19 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Highlights
  • Grocery manger in seven different stores during tenure
  • Store operations
  • Code date management 
  • Won numerous contests with multiple vendors through sales
  • Reliable
  • Recruiting and interviewing
Experience
Route Owner Nov 2017 to Current
Pepperidge Farm Albuquerque, NM
  • Maintain daily record of all transactions as well as all inventory 
  • Order twice weekly for upcoming deliveries
  • Manage 14 separate stores with superior detail
  • Communicate with DM and Sales Manager about progress/issues
 
Grocery Manager Jun 2003 to Jun 2017
Smith's Food & Drug Albuquerque, NM
  • Manage department inventory, pricing integrity, merchandising labor, and other operational processes to company standards
  • Ensures customers' needs are met, complaints are resolved, and service is quick and efficient
  • Work with outside vendors to help display product in the most effective way
  • Develops strategies to improve customer service, drive store sales, and increase profitability
Department Manager Nov 2001 to Jun 2003
Kmart Albuquerque, NM
  • Monitor sales numbers and targets that must be met
  • Use plan-o-grams to implement new displays etc.
  • Supervise and train new team members 
Stocker Aug 1998 to Sep 2001
California Markets Gallup, NM
  • Greet customers
  • Stock shelves and rotate product
  • Keep back stock organized
  • Manage a safe work environment while unloading trucks
Education
High School Diploma 2000 Gallup High School Gallup, NM
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