01/2017
to
08/2017
Fork Lift Operator
Bargain Barn Inc －
Athens,
TN
Selected products for specific routes according to pick sheets.
Key member of distribution operations team, which coordinated shipments to 37 grocery chain stores.
Unloaded, picked, staged and loaded products for shipping.
Conducted warehousing and storage practices and housekeeping.
Rotated stock by code and receiving date.
Worked at a rapid pace to meet tight deadlines.
Removed pallets, freezer boxes and damaged products from returning trailers.
Operated powered lift trucks, pallet jacks and forklifts safely, with a 0% incident rate.
08/2014
to
01/2017
Truck Driver
East Tennessee Industrial Warehouse －
Etowah,
TN
Performed inside delivery for customers.
Performed walk-around inspection of 53 foot tractor trailer.
Performed deliveries around Etowah TN area.
Checked all load-related documentation to ensure that it is complete and accurate
Followed appropriate safety procedures for transporting goods
Performed routine maintenance on vehicles, such as cleaning, lubricating, and fueling
Secure material or products for transport to designated areas
Presented bills and receipts for goods delivered or loaded
Read maps and followed written and verbal geographic directions Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
Secured cargo against inclement weather, pilferage, and damage
Turned in receipts received from deliveries
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
Obeyed traffic laws, and follow established traffic and transportation procedures
08/2010
to
01/2011
Customer Service Representative
Convergy's －
Clarksville,
TN
Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Developed effective relationships with all call center departments through clear communication.
04/2002
to
08/2012
Construction Equipment Mechanic
U.S. Army －
Fort Campbell,
KY
Followed checklists to verify that all important parts were examined, Examined vehicles to determine the extent of damage or malfunctions, Specialized in servicing brakes, hydraulic, drivetrain, exhaust, and fuel systems, Communicated with customers regarding vehicle issues and potential repairs, Operated pneumatic tools and air compressors, Rebuilt and repaired engines, Removed and replaced tires, shocks, struts and brakes, Repaired and replaced radiators and water pumps, Organized work records and filed reports, Reassembled engines and made adjustments as needed, Ordered accurate amounts of parts and supplies to maintain necessary inventory, Reviewed the work of 22 auto mechanics, Guided mechanics with decisions concerning repair and replacement of parts, Repaired hydraulic pumps, couplings and gear trains, Worked on a variety of vehicles, including semi-trucks and tow trucks, Operated equipment safely and efficiently at all times, Serviced and maintained vehicles and heavy equipment, Operated and maintained a forklift truck in a safe and efficient manner, Executed daily pre-trip and post-trip inspections and documentation in compliance with U.S. Army regulations, Managed team of 22 professionals, Served as mentor to junior team members, Effective decision-maker in high-pressure environments, Patrolled areas and allowed restricted access for authorized personnel only, Supervised operation and organizational maintenance of mechanic shop, Maintained complete accountability of shop tools and parts inventory, Demonstrate excellent mechanical knowledge of machines and tools, including use, repair and maintenance Inspect equipment and systems to identify issues, Maintain repair status in spreadsheets, Hooked and unhooked trailers from semi tractor, Maintained records required for compliance with local, state, and federal regulations concerning transport, storage, and disposal of hazardous materials, Transported freight from origin to destination in a safe and timely manner, Checked load accuracy and stability before each trip.
07/2000
to
04/2002
Flooring Sales Consultant
The Home Depot －
Chalmette,
LA
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges Prevented store losses using awareness, attention to detail and integrity Prepared and sold broad range of customized merchandise to individuals and commercial accounts, Expressed appreciation and invited customers to return to the store Interacted with customers and installers to follow-up on professional installment statuses on expedited orders, Assisted customers with store and product complaints, Guaranteed positive customer experiences and resolved all customer complaints, Assisted customers in finding out-of-stock items at other store locations, Recommended, selected and helped locate merchandise based on customer needs and desires, Regularly sought opportunities to up sell and add on additional merchandise, Communicated all merchandise needs or issues to appropriate supervisors, Stocked and rotated inventory regularly, Organized the store by returning all merchandise to its proper place, Replenished merchandise shelves with items from the stockroom, Took special orders in person and over the phone to generate additional revenue.
07/1994
to
07/2000
Construction Equipment Mechanic
U.S.Marine Corp Reserve －
Wilmington,
NC
Followed checklists to
verify that all important parts were examined, Examined vehicles to determine
the extent of damage or malfunctions, Specialized in servicing
brakes, hydraulic, drivetrain, exhaust, and fuel systems, Communicated with customers
regarding vehicle issues and potential repairs, Operated pneumatic tools and
air compressors, Rebuilt and repaired engines, Removed and replaced tires, shocks,
struts and brakes, Repaired and replaced radiators and water pumps, Organized work records and
filed reports, Reassembled engines and made adjustments as needed, Repaired hydraulic pumps, couplings and gear trains, Operated equipment safely and
efficiently at all times, Serviced and maintained heavy equipment, Operated and maintained a
forklift truck in a safe and efficient manner, Executed daily pre-trip and
post-trip inspections and documentation in compliance with U.S. Marine Corp regulations, Patrolled areas and allowed
restricted access for authorized personnel only, Demonstrate excellent
mechanical knowledge of machines and tools, including use, repair and
maintenance Inspect equipment and systems to identify issues, Transported freight from
origin to destination in a safe and timely manner, Checked load accuracy and
stability before each trip.
04/1995
to
10/1999
Blast Freezer Supervisor
Burris Cold Storage －
Benson,
NC
Oversaw the organizing and product storage in stockyard areas. Exhibited strategic leadership and foresight in support of long-range sales growth. Managed team of 8 professionals. Reduced and controlled expense loss by teaching proper fork lift training techniques and procedures to prevent product damage. Served as mentor to junior team members. Initiated program that standardized employee training and led to increase in customer satisfaction.Mastered the intricacies of the process flow within each department. Operated all equipment throughout warehouse operations.Coordinated closely with quality control regarding products awaiting dispositions. Maintained and enforced a safe and clean working environment at all times. Trained, developed and counseled employees to develop a high performing team. Developed and maintained strong and clear communication and rapport with plant personnel. Supervised material flow, storage and global order fulfillment. Key member of global distribution operations team, which coordinated shipments across [Number] countries. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock. Oversaw hiring and training of [Number] new employees each quarter. Oversaw warehousing and storage practices and housekeeping. Rotated stock by code and receiving date. Followed proper selection procedures as established by the company. Transported goods from racks, shelves and vehicles. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
04/1992
to
07/1994
Grocery Manager
Open Air Market －
Dunn,
NC
Greeted all customers. Delegated tasks to team members to optimize productivity. Supervised [number] employees per shift. Handled products and equipment in accordance with safety and sanitation guidelines. Directed and managed all functions of the dairy, frozen, produce and bakery departments. Conducted price checks for cashiers and service clerks. Ordered and shelved weekly sale items for customers. Built attractive holiday and seasonal displays for merchandising program. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Checked out customers and bagged items quickly. Safely operated manual and electric pallet jacks. Suggested additional items and offered samples of weekly promotional items to increase store sales. Praised by management for being a fast and efficient worker, requiring little supervision. Served shoppers in a prompt, courteous and friendly manner. Stocked meat cases. Broke down heavy pallet loads of cases, boxes and bags. Emphasized fast, friendly customer service. Complied with health and sanitation practices and procedures. Collected shopping carts and baskets from inside and outside the store. Supervised [Number] store associates. Interviewed, hired and trained new associates. Ensured a safe and secure work area by [Describe procedure]. Stocked, priced, front-faced and rotated merchandise. Maintained knowledge of current product locations.