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Skills
  • Accurate Cash Handling
  • Strong Communication Skills
  • Customer Service
  • MS Office Proficient
  • Animal lover
  • Knowledgeable of dog behavior
  • Organized and punctual
  • Knowledgeable of canine breeds and characteristics
  • Life-long pet owner
  • Attentive to detail
  • Gentle patient care
  • Certified in First Aid

Education
Diploma: General Studies, 2011
Ocoee High School / Westside Tech School - Ocoee, FL

Associate of Science: General Studies, Current Valencia College - Orlando, FL
Work History
Shift Manager, 05/2019 to Current
Woofs! Dog Training Center Arlington, Virginia
  • Observed animal details such as size, condition, behavior and eating habits and documented data with Kennel Connection Software
  • Manually entered correct documentation for daily staff to keep communication open.
  • Managed and maintained cages, kennels, play yards and grooming areas to be kept neat and clean.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners while following specific procedures.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Up sold packages for daily intake of number sales needed to be met.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Provided guidance for fellow employees in situations not too sure about.
  • Trained others on behaviors and/or triggers of animals to maintain a safe workplace.
Branch Sales & Service Associate, 10/2018 to 04/2019
PNC Bank Herndon, VA
  • Consulted on business packages and made personalized recommendations. 
  • Set risk management policies to mitigate bank losses. 
  • Supervised branch operations and made continuous improvements in each area. 
  • Networked with realtors and current clients to generate referrals. Helped clients protect assets through a variety of strategies. 
  • Checked accounts for fraud and provided law enforcement with relevant details. 
  • Executed customer transactions, including deposits, withdrawals, money orders and checks. 
  • Scheduled staffing for the main branch. 
  • Coordinated daily cash reconciliation at a high-volume location.
Orthodontic Assistant, 09/2017 to 04/2018
Orthodontics By Crutchfield Chantilly, VA
  • Warmly greeted patients and helped fill out intake and consent forms.
  • Examined patients to determine the next upcoming process of their treatment, discussed with doctor, continued with treatment planning.
  • Took dental radiographs, following strict patient protection rules.
  • Set up examination room and dental trays in preparation for examinations and procedures.
  • Accurately recorded treatment information in patient records.
  • Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
Dog Attendant/Handler, 12/2016 to 06/2017
Healthy Hound Playground Sterling, VA
  • Gave positive reinforcement with animals, including using the "clicker-training" method.
  • Kept clear and accurate records on animal behavior, food intake and medications.
  • Gave proper social development with a new canine when introduced into a new room.
  • Monitor dogs during rest hours to ensure that they are safe and comfortable with their surroundings.
  • Cleaned and sanitized dog play areas and quarters by following established cleaning and sanitizing protocols.
  • Provided assistance in training dogs to ensure that they meet behavioral standards before having them be fully committed to a playtime room.
  • Trained and socialized puppies including; housetraining and ending destructive behaviors.
  • Restrained canines if behavior became out of hand and a threat to other canines.
  • Properly walked the canines every two hours to ensure they received special one-on-one time, if parents had it requested.
  • Administered lunch and dinners in proper portions as instructed in a timely manner.
  • Boarded dogs at night when it became time and made sure to document.
  • Changed water and cleaning mops very often to ensure no transmission of parvo and any other diseases that could be led.
Cashier Sales Representative, 06/2015 to 11/2016
The Winey Wench Orlando, FL
  • Consistently exceeded all set retail sales goals while providing outstanding customer service
  • Balanced all transactions at the end of the day for cash reconciliation
  • Recommended new products and informed customers of upcoming events
  • Tagged items for price and stocked items as required.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Contributed to team success by exceeding team sales goals by 10%.
Sales Associate / Bookkeeper, 12/2012 to 06/2015
Device Doctorz Clermont, FL
  • Managed customer contracts, tracked and reported customer sales
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
This resume is created in 7 minutes.
Summary


Energetic and dedicated customer service professional with a strong background in retail sales, fashion merchandising and customer service support. Able to deliver a welcoming guest experience and make a lasting positive impact on business operations.

Skills
  • Diligence
  • Positive Attitude
  • Acting as Team Player
  • Dependability
  • Problem Solving 
  • Prioritizing
Experience
Sales Associate 10/2016 to 07/2017 Sears Aberdeen, WA Provided customer service and assistance to members. Driving and completing sales. Ensuring sales floor is ready all day, completing ad and display resets, and replenishing floor with merchandise.
Jewelry Associate 08/2017 to Current Sears Puyallup, WA

Provided customer service and assistance to members. Placing orders for jewelry customers. Upsold warranties and purchase add-ons, enabling the store to reach its sales revenues. Upheld consistent visual merchandising standards.

Loss Prevention 04/2018 to 09/2018 Sears Tacoma , Wa

Monitored access control systems, including CCTV systems to prevent store shrinkage. Communicated with supervisors regarding any issues that occurred while on duty. Called and coordinated with police, fire and EMT services.

Warehouse Worker 05/2018 to 07/2018 Amazon Kent , Washington

Accurately staged and sorted products for loading. Stacked cardboard boxes and pallets.Maintained a clean and safe work area. Regularly lifted and moved up to 50 pounds. Ensured damaged products were identified and removed when received.

Loss prevention 04/2019 to Current Sears Tukwila , Wa

Monitored access control systems, including CCTV systems to prevent store shrinkage. Communicated with supervisors regarding any issues that occurred while on duty. Called and coordinated with police, fire and EMT services.

Education and Training
High School Diploma 2015 Emerald Ridge High School Puyallup, WA, United States
Associate of Arts: Criminal Justice 2017 Grays Harbor College Aberdeen, WA, United States
This resume is created in 7 minutes.
Summary

Hardworking Stylist with a pleasant personality and passion for hairdressing. Focused on building a loyal client base by developing and enhancing personal appearance. I have two years experience in cutting, styling, and coloring.


Highlights
  • Team player
  • Quick learner
  • Outstanding customer service
  • Manicures
  • Pedicures
  • Waxing
Experience
Stylist
August 2014 to April 2015
Great Clips Liberty Twp, OH
sales associate
June 2013 to August 2014
Sally's Beauty Supply Liberty Twp, OH
stylist
October 2012 to August 2014
Holly's Hair Vienna, OH
stylist
July 2011 to October 2012
Great Clips Niles, OH
Education
Managing Cosmetology : cosmetologist, 2010 Casal Aveda Int. Austintown, OH, mahoning
High School Diploma Chaney High School Youngstown, OH, mahoning
This resume is created in 7 minutes.
Professional Summary

Focused team player familiar with helping patients develop skills such as feeding, grooming and dressing, as well as providing educational support and managing sensory processing issues. Hardworking, disciplined multitasker with analytical problem-solving and conflict management abilities.

Work History
08/2019 to 02/2020
Nursing Assistant Bluefield Regional Medical Center Bluefield , WV
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
04/2018 to 11/2018
Fashion Consultant Macy's Springfield, VA
  • Networked within select groups to increase client base and generate sales.
  • Proposed accessories to complete outfits and complement clothing choices.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
  • Met with clients to determine style requirements and budget.
08/2017 to 02/2018
Hostess O'Charley's Christiansburg, VA
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Skills
  • Conflict resolution
  • Customer relations
  • Customer Service
  • Organization and cleaning
  • Schedule and calendar management
  • Recording vital signs
  • Computer literate
  • Companionship and emotional support
  • Patient-focused care
  • Direct Patient Care
  • Patient Assessments
  • Documenting behaviors
  • Measuring bodily fluids
  • Transporting patients
Education
2017

Tazewell High School - Tazewell, VA
Expected in 10/2021
LPN: Nursing
ECPI University - Roanoke, VA
Accomplishments
  • Virginia DECA Merit award
  • Virginia DECA Honor Society
This resume is created in 7 minutes.
Professional Summary

Hostess with excellent communication skills and rapid and precise customer service skills.

​Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team.

Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure.

Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly.
Skills
  • Customer-oriented
  • Friendly and helpful
  • Dedicated team player
  • Fast and efficient service worker
  • Late-night shift availability
Work History
Sales Associate, 10/2016 to Current
Toys And Gifts Green Acers Mall, Queens
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Prepared merchandise for sales floor.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Contributed to team success by exceeding team sales goals by 25%.


Sales Associate, 11/2017 to 01/2018
Hudson News, JFK - Terminal 1 Queens, NY
  •  Greeting customers, responding to questions.
  • Assess customers needs and provide assistance and information on product features.
  • Remain knowledgeable on products offered and discuss available options.
  • Ability to perform under pressure and address complaints in a timely manner.
IPhone Tester, 04/2017 to 08/2017
HBH US. Inc Long Island City, NY
  • Organize, sort, clean and manage iPhones.
  • Memorized every IMEI's for the iPhones.
  • Followed company procedures to maintain work environment in a neat and orderly conditions.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Accurately read, understood and carried out written instructions.

Maintenance, 04/2016 to 02/2017
Yardies Elmont, NY

  • Cleaned in and around building, prioritizing safety at all times.
  • Cleaned building floors by sweeping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Steam clean and shampooed carpeted areas.
  • Mixed water and detergents in containers to prepare chemical solutions.
Sales Associate, 02/2016 to 01/2017
Century 21 Valley Stream, NY
  • Provided outstanding customer service.
  • Maintained positive relationships with all customers.
  • Followed standards and procedures to maintain safe work environment.
  • Maintaining an organized and clean sales floor.
  • Helped around the store when needed.

Hostess, 02/2016 to 04/2016
Le Barricou Williamsburg, NY
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Performed all position responsibilities accurately and in a timely manner.
  • Pleasantly and courteously interacted with customers.


Hostess, 01/2015 to 07/2015
Latens Place 119-08 Merrick Blvd, Queens, Ny
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Reported to each shift on time and ready to work.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Performed all position responsibilities accurately and in a timely manner.


Education
High School Diploma: 2016
Martin Van Buren - Queens Village, NY
This resume is created in 7 minutes.
Career Focus
  • Innovative associate seeks position offering opportunities for new professional in management.
  • Currently seeking MBA with emphasis in Project Management.
  • Focused professional, teammate and athlete possessing dedication, drive and sound judgment. Desire to join new team committed to developing personal skill, while pursuing opportunities to make positive contributions towards successful business.
  • Division I volleyball athlete with strong sense of discipline, excellent work ethic and impeccable team management and people skills.
  • Meticulous leader and strategic planner, able to cultivate company culture and contribute new ideas to drive company growth.
Core Qualifications
  • Ability to work collaboratively
  • Decision making capabilities
  • Emotional Intelligence
  • Team building
  • Advanced problem solving skills
  • High organization skills and detail orientated
  • Adaptable to fast paced environment
  • Superb communication skills
  • Customer service expert
  • Adult & Pediatric CPR/AED Certified
  • Proficient in Adobe Acrobat, Excel, Power Point, Google suite
Experience
06/2018 to Current
Assistant Studio Manager Orangetheory Fitness Rancho Cucamonga, CA
  • Guaranteed positive customer experiences and resolved all customer complaints
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goal
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
06/2016 to 08/2018
Volleyball Coach NIKE Volleyball Camps New Brunswick , NJ
  • Coached individuals between ages of 12 and 18 on volleyball techniques
  • Showed athletes proper methods for attacking and serving ball to avoid injuries
09/2011 to 05/2015
Blood Drive Coordinator Red Cross Rancho Cucamonga, CA
  • Worked together with the local Red Cross staff to promote awareness before the blood drive
  • Recruit, train, and manage around 100 volunteers to staff each drive, donate blood, or recruit other student donors
02/2019 to 05/2019
Sales Associate Orangetheory Fitness Princeton , NJ
  • Same as current position - Was fortunate to work for multiple studios due to relocation for school
07/2015 to 05/2018
Division 1 Student Athlete Rutgers University New Brunswick, NJ
  • Devoted 40 hours per week to athletics in addition to being full-time student
  • Exercised strong leadership skills and practiced self-discipline on and off field
  • Maintained optimal physical fitness levels through active training, nutritional optimization and positive lifestyle choices
  • Supported and mentored junior team members to promote collaboration and improve collective expertise
  • Communicated with a diverse group of fellow athletes, coaches and game officials in a positive and respectful manner
02/2018 to 06/2018
Child Life Intern Bristol Myers Squibb Children's Hospital New Brunswick , NJ
  • Kept children safe and secure at all times
  • Helped improve healthcare experiences for children by providing play, preparation, and educational programs
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities


11/2017 to 06/2018
Volleyball Coach Core Volleyball Hillsborough, NJ
  • Coached individuals between ages of 12 and 18 on volleyball techniques
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training
  • Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members
01/2016 to 05/2016
Sales Associates Orangetheory Fitness Las Vegas-South, NV
  • Same as current position - Was fortunate to work for multiple studios due to relocation for school
Education
2019
Bachelor of Arts: Psychology Rutgers University New Brunswick, NJ

2016-2019

  • Minor in Public Health
  • 3.3 GPA
  • Dean's List Honoree Fall/Spring 2017-2018
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Career Focus

I am a graduate student from NPTI with excellent research, time management and problem solving skills. I have the ability to function at a high level in a wide variety of settings. I am a hard-working, entry-level personal trainer, looking to apply my education in the fitness industry.

Skill Highlights
  • Team leadership
  • Hands-on traning
  • teaching and executing exercises
  • Nutrition coaching
  • Corrective exercise
  • Special population training
  • Resistance Training Concepts
  • Resistance Training Modalities
  • Certificate in Advance Methods, Olympic lifting, Kettlebells and HIIT training
  • Program design & Implementation
  • Fitness Testing
  • Biomechanics
  • Health coaching
  • Motivation techniques
  • CPR-First Aid- AED
  • Screenings and Assessments
  • Youth and older adult training
  • 600 hours of hands-on training
Education and Training
Certification: Nutrition 2019 Precision Nutrition Fort Huachuca, AZ, USA
Certification: Group Exercise 2018 AFAA Group Exercise Certification Fort Huachuca , az, usa
Nasm Certification: Personal Training 2017 NPTI Colorado Springs, CO, El Paso
2014 Hospitality Management onlineLe Cordon Bleu Scottsdale, AZ Persident's Honor Roll
Accomplishments
  • PTO Volunteer 
  • USO Volunteer
  • Volunteered for Girl Scouts of Colorado as a troop leader of 10 girls.
  • Cookie sales manager for the entire troop of 10 girls for 3 years
  • Distributed money for booths and evaluated each girls income of money versus their outgoing
  • Monitored overages or losses of money during the sales.
  • Responsible for depositing and tracking between $1,000.00 to $5,000.00 of cookie money
  • President's Honor Roll at Le Cordon Blue for a GPA of 4.0
  • MVP for High School Soccer for 3 consecutive years.
  • Coached girls soccer,  8 to 10 years of age for 1 season.
  • Was rewarded "Good Job" slips for going above and beyond what was expected.
Work Experience
Owner/ Trainer 01/2017 to Current FlexibleFitness LLC Fort Huachuca, arizona
  • I run this business top to bottom. I market, intake new clients, program, create and execute proper forms,  handle money and balance books .I am organized and efficient with my time.
Caregiver 12/2014 to 03/2015 Fort Carson CYSS Fort Carson, CO
  • Reduced break time stress by utilizing my time management skills to ensure they were taking them on time for the proper duration of time
Sales Associate 08/2006 to 11/2007 Sears Fayetteville, NC
  • I sold fitness and lawn equipment.
  • I also was in charge of setting up the holiday decor for toys, trees,.
  • and decorations.
Sales Associate 04/2006 to 08/2006 Grapes and Hops Fayetteville, NC
  • I sold, restocked and ordered beer and wine.
This resume is created in 7 minutes.
Professional Summary
Skills
  • Customer-oriented
  • Quick learner
  • Organized multi-tasker
  • Dedicated worker
  • Patient with children
  • Easily approachable 
Work History
Jewelry sales associate, 07/2016 to 05/2017
Kmart 2024 U.S. Hwy 2 E, Kalispell, MT 59901
    I assisted customers in the jewelry department as well as at the front registers as a cashier. When I had time available, I also put jewelry and cosmetics freight in their correct locations. 
  • Mentored new sales associates to contribute to the store's positive culture.
  • Alerted customers to upcoming sales events and promotions.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.



Crew member, 06/2015 to 10/2015
Wendy's 2615 U.S. Hwy 2 E, Kalispell, MT 59901
    I took orders both from the front end of the store as well as the back window. This included taking money, and interacting with several customers. I also worked at the sandwich station preparing food for both the drive through and front end. 
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.

Education
High School Diploma: Current
Glacier High School - 375 Wolfpack Way, Kalispell, MT 59901
Accomplishments
  • Individual state champion during 2016-2017 Speech & Debate season
  • National qualifier for 2016-2017 Speech & Debate season
  • Voted as most inspirational by fellow teammates
  • Voted as most improved by coaches
  • 3 time letter winner in theatre
  • Fine arts distinction in theatre
  • Received an Academic All-State award
This resume is created in 7 minutes.
Summary
Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. I am hands-on and a hardworking person that has a thirst for success, I am very committed and trying to obtain a full-time position at a company I can finally call my second home. 
Skills
  • Cash handling accuracy-(7 YRS)
  • Loss prevention-(1 YRS)
  • Staff training and development-(2 YRS)
  • Banking and financial services background-(2 YRS)
  • Time management Sales expertise-(7+ YRS)
  • Accurate money handling-(7 YRS)
  • Sales professional-(6 YRS)
  • Inventory management-(4 YRS)
  • Materials accountability-(5 YRS)
  • Inventory tracking-(5 YRS)
  • Cash handling-(7 YRS)
  • Financial analysis-(2 YRS)
  • Cheerful and energetic
  • Detail-oriented
  • Effective team player
  • Superior organization skills
  • Dependable and reliable
  • Organized Resolution-oriented
  • Detail-oriented
  • Active listener
  • Excellent multi-tasker
  • Verbal/written communication
  • Strong communication skills
  • Outgoing personality 
  • Superb sales 
  • Proofreading and Reading Comprehension.
Experience
Bank Teller/Customer Service 11/2015 Current J P Morgan Chase Dallas, TX
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Processed cash withdrawals.
  • Researched and resolved customer issues on personal savings and checking accounts.
  • Examined checks for identification and endorsement.
  • Maintained confidentiality of bank records and client information.
  • Delivered prompt, accurate and excellent customer service.
  • Received regional branch recognition award for outstanding customer service.
Jewelry Sales Associate 11/2013 03/2016 Sam's Club Dallas, Tx
  • Conducted analysis to address a special order on a bridal ring that wasn't presented how the member ordered.
  • My role in the situation was to take over and gain the members trust and to make sure that the member was satisfied in every step we proceeded.
  • Never the less, the member was more than happy to return to our club once the order was obtained.
  • Cross- trained and provided back-up for other customer service representatives when needed.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  •  
  •  
  •  
  •  
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Excelled in exceeding daily credit card application goals.
  • Stacked and transported all overstock to storage areas.
  • Communicated with floor managers to determine merchandise placement.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Operated Pallet jacks with a 0% incident rate.
Smoke Shop Cashier 07/2012 11/2013 Walmart Dallas, TX
  • Answered customers' questions and addressed problems and complaints in person.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
  • Followed ALL products and procedures from the state of Texas when handling tobacco products.
  • Assisted customers with store and product complaints.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Education and Training
2011 High School Diploma: Franklin D. Roosevelt High School Dallas, Tx, USA
2012 OGLE: Hair, Skin and Nails Hair, Skin and Nails Trade School Was successful in passing the writing test for Cosmetology.
Skills
Account management, Attention to detail, Banking,Cash handling, Cashier, Strong communication skills, Creative Problem Solving, Excellent Customer Service, Some Data Collection, Some Data Entry, Dependable, Detail-oriented, Staff training, Fluent in English, Some Fashion Knowledge, Financial analysis, Inventory management, listening skills, Loss prevention, Materials handling, money handling, Some knowledge in Microsoft PowerPoint, Some knowledge in Microsoft Word, organization skills, knowledge of store, Proofreading, Reading knowledge , receiving knowledge , retail knowledge, Sales knowledge, Shipping knowledge, Team player, Telephone Skills, Time management, Transcription, Written communication and Basic Mathematics skills.
This resume is created in 7 minutes.
Summary
I have many skills,and knowledge in various fields in retail, manufacturing, management, medical and specialty areas.
I am a very loyal dependable team player to any entity. 

Skills
  • Management and Business Operations
  • Business Certifications\accounting\Entrepreneurship\QuickBooks
  • Small Business Owner
  • Customer/Patient Advocate
  • Certified EKG/ECG
  • BLS\CPR Certified
  • HIPAA & JCAHO Knowledge
  • Drill Press Operator
  • Plastic Injection Operator/Quality Control Inspector 
  ​
  ​
  ​
Experience
Owner Operator 03/2018 to Current Carolina's Coastal Designs Charleston, SC
  • Small Business Operations
  • Invents\Designs Products
  • Markets Products/Displays
  • Set ups\breakdowns
  • Customers service
  • Inventory
  • Purchasing
  • Incoming/out going calls
  • Retail Sales

Fine Jewelry Sales Associate 11/2015 to Current JCPenney North Charleston, SC
  • Expert "Fine Jewelry" Retail Associate in a major department store.
  • Assist clients with "Fine Jewelry" purchases.
  • Provide clients with outstanding Customer Service and offer recommendations.
  • Operate cash register and handle monetary transactions, returns and catalog sales.
  • Assist in resolving customer complaints.
  • Maintain jewelry inventory.
  • Train new associates.
Security Guard 07/2014 to 09/2014 Glen Eden Lutheran Memorial Park Macomb, MI
  • Guarded, patrolled, and monitored premises to prevent theft, violence, or infractions of rules.
  • Assisted in maintaining grounds safe, clean and free of debris.
Drill Press Operator 04/1978 to 01/1985 Champion Industries Chesterfield, MI
  • Industrial Drill Press Operator
  • Balance Fly Wheels for Auto Company
  • Inspect Parts
  • Inventory
  • Package
Plastic Injection Press Operator\Quaily InspecControl Inspector 06/1973 to 03/1978 Anchor Bay Plastics Inc. Fair Haven, MI
  • Quality Control Inspector
  • Injector Mold Operator
  • Packer
  • Inventory
  • Assembler 
Office Manager 01/1985 to 09/2014 Anchor Bay Communications, L.L.C. Chesterfield, MI
  • Office Manager in a family owned business.
  • Performed a variety of accounting and administrative tasks to include Accounts Payable\Receivable utilizing QuickBooks, Excel and MS Word software.
  • Maintained inventory
  • Assisted customers with their orders and purchases.
  • Promoted business venture through innovation advertising technique.
Certified Clinical Hemodialysis Technician 04/2014 to 09/2014 DaVita Healthcare Partners , Inc. Clinton, MI
  • Rendered toal Renal Patient Care in a dialysis facility.
  • Administered dialysis medication, provided wound care, monitored vital signs, performed cannulation, catheter drainage, assisted with patient hygiene and ambulation.
  • Documented all treatment and patient activity as required.
  • Familiar with HIPAA & JCAHO regulations and directives.
Patient Care Technician 06/2011 to 09/2013 Fresenius Medical Care Clinton, MI
  • Provided total renal care for dialysis patients to include administering medications, providing wound care, cannulating, catheter drainage, and other associated nursing tasks.
  • BLS\CPR Certified
  • Documented all medical procedures and status of patients as required.
Education and Training
Fine Jewelry 2014 JCPenney North Charleston, SC, United States Certified in Diamonds
Healthcare\Medical 2011 Career Advancement Studies In Healthcare Institute Mt. Clemens, MI, United States
Certifications;
Nursing Assistant
CNA
Patient Care Technician
Phlebotomy Technician
EKG\ECG Technician
Home Health Aide
BLS Provider
Elder, Alcohol, and Medications

BLS Roper St Francis Healthcare: Hughes Jr Charles H MD Charleston, SC, United States Certification
Stewards Of Children St. Peter's Academy North Charleston, SC, United States Certification 
Hemodialysis DaVita Healthcare Partners Brighton, MI, United States Certification
Nephrology Fresenous Medical Care Madison Heights, MI, United States Certified Clinical Hemodialysis Technician
High School Diploma: General 1974 Algonac JR/SR High School Algonac, MI, United States Diploma
Business Macomb Community College Center Campus Charter Township of Clinton, MI, United States
Certifications;
Be your Own Boss
Accounting for Small Business
The Role Of The Bank
Grant Writing
Entrepreneurship
QuickBooks
Floral Design I
Advanced Floral Design I
Floral Design II
Holiday Designs
Silk & Dry Floral Design
Funeral Floral Design
Wedding Design
Activities and Honors
  • St. John's McCrest\Helping the homeless
  • L'anse Cruse High School Fund Raisers
  • Red Cross\Blood Donor
  • St. Raymonds Teen Club Fundraisers
  • St. Timothy's Choir
  • Kidney Walk
  • Purple Heart Charities
  • No Child Without A Christmas
  • Brown Bags Of Love
  • Toys For Tots
Honor; Number 1 Sells Associate For JC Penney's In The District​
This resume is created in 7 minutes.
Professional Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Skills
  • Detail-work expertise
  • Customer service
  • Accuracy
  • Complex problem solving
  • Customer-oriented
  • Active listening skills
  • Retail sales
Work History
Fine Jewelry Sales Associate, 08/1992 to 03/2016
Self Employed Al Hassaka, Syria
  • Cleaned and polished gemstones and finished pieces.
  • Repaired broken Gold items.
  • Completed purchases and processed payments.
  • Explained service offerings.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items.
Education
Diploma: Institute of Engineering and Management - Aleppo- Syria
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Professional Summary
Seeking a challenging and rewarding position in retail with opportunity for advancement in the San Diego area. 29 years of customer service skills 14 years of independent/self motivated work 15 years of Fine Jewelry sales experience 6 years of Fine Jewelry Management experience Consistently on the "All Star" list of top producers with the JC Penney's Corporation Awarded to the "Star Academy" as top producer for Macy's West
Skills
  • Strong client relations
  • Attention to detail
  • Professional phone etiquette
  • Excellent communication skills
  • Customer service-oriented
  • Flexible
  • Works well under pressure
  • Pleasant demeanor
  • Appointment setting
  • Able to learn quickly
  • Multitasking skills
Work History
Office Manager Metro Occupational Trainers 01/2001 - Current
  • Self-motivated and experienced in instituting and conducting all phases of office procedures.

  • Organizes and coordinates training sessions and schedules for maximum efficiency.
  • Excellent rapport with customers and responsible for retaining customer loyalty.
  • Strong interpersonal and communication skills.
Flight Attendant and Check Flight Attendant Endeavor/ Delta Airlines 01/2001 - 01/2015
  • Supports and develops Flight Attendants through on-the-job training, coaching and mentoring.
  • Responsible for quality control rides with new and veteran Flight Attendants to ensure Federal Aviation Regulations are met.
  • Mentors new Flight Attendants to assure competency.
  • Adept in handling customer issues with the ability to diffuse most complicated situations.​
  • Ensured the passengers needs and expectations were met throughout the flight.
  • Informed pilots potentially hazardous conditions.
  • Managed all systems and situations affecting the flight while preserving passenger comfort, safety and well being.
General Sales Manager Macy's Fine Jewelry 01/1996 - 01/2001
  • Fashion Jewelry, Handbags and Accessories.
  • Goal oriented, drives business to meet Company plan.
  • Strong leadership and training skills, developed employees to a level of promotion.
  • Maintained low turnover.
  • Established excellent rapport with store support managers and associates.
  • Supervised and motivated up to 20 associates.
  • Strong attention to details in control of department inventory.
Sales Manager Macy's Horton Plaza Fine Jewelry 01/1995 - 01/1996
  • Self motivated and responsible for set up of new jewelry department during transition from Broadway to Macy's.
  • Built a strong team and was promoted to Manager at the North County Fair location.
  • Supervised and directed all merchandise and shipment processing.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
Fine Jewelry Sales Associate Macy's/ Bullocks Carlsbad 01/1992 - 01/1995
  • Developed a strong clientele base and customer loyalty.
  • Established knowledge in all aspects of the business.
  • Promoted to Sales Manager at Horton Plaza.
Fine Jewelry Sales Associate JC PENNEY'S Carlsbad 01/1989 - 01/1992
  • Focused on developing new customers and customer service.
  • Consistently top producer in department.
Fine Jewelry Sales Associate JC PENNEY'S - Eugene, Oregon 01/1986 - 01/1989
Education