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Skillful Manager In Training resume

Jean Smithson-Bell
Experience
Principal Consultant 01/1998 to Current Smithson-Bell Consulting Oakland, Richmond, Pinole, Alameda, CA
Two decades as a senior training and development professional with increasing responsibility improving workforce productivity through training and facilitation, OD consultation, coaching/mentoring and strategic planning.  History of designing and delivering curricula, programs, workshops, and off-sites that transform individual and organizational contributions, performance and results for diverse executives, managers, and employees.  Known for building confidence, competencies, and motivational skills so individuals take increased personal ownership for their own learning.  Skilled at flexing in the moment to match the energy and mood of participants, to gain perspective, calm emotions and bringing group processes back to purpose and results.  Website:  www.sbconsultinggroup.org  

Website: www.sbconsultinggroup.org
​
  • Design/implement training programs in leadership development and technical/administrative functions for:

              -City of Oakland, Counties of Alameda and Santa Clara.

              -Fireman's Fund Insurance Company, PeopleSoft.

              -Oakland Unified School District, Mount Zion Baptist Church. 

              -Stanford University, Stanford University Hospital.


Specialization and Expert Experience:

  • Design and facilitate courses on a variety of subject areas for executives, managers and employees. Individually designed courses for employees, managers and trainers.
  • Achieve organizational mandates in performance management and leadership development.
  • Coaching:  provide constructive feedback to clients/intact work teams, achieving specific personal/professional goals through training/guidance, including 1-3 month interventions to turn around performance based on management expectations.
  • Provide assessment and course evaluation on specific projects/programs intended to achieve specific objectives, increase efficiency and improve organizational performance.
  •  
  • Customize train-the-trainer programs and organizational initiatives/mandates to support company directives/outcomes.
Director, Leadership, Development and Learning 01/2014 to 12/2017 Kaiser Permanente Northern California Region, CA
Highlights & Accomplishments
  • Managed, designed and facilitated, as Lead Consultant, orientation, training and tour for new hospital rebuild of 3 hospitals and 2 medical office buildings in San Leandro, Oakland, and Redwood City for 6,500 physicians, managers and staff.

    Differentiated instruction for:        
    • Team Building, Strategic Planning,
    • Process Improvement,Workplace Bullying.
    • Difficult Conversations, Emotional Intelligence.    
    Diversity & Inclusion
    • Presented Service and Diversity segment of New Employee Orientation for 35-85 employees and physicians.
    • Managed “Language Matters” (24/7 video hospital interpreter services) for limited English speaking patients and families.
    Budgeting & Financial Responsibilities
    • Managed annual $65K Leadership Forum, including scheduling offsite venue, theme and keynote speaker, celebrating accomplishments of 355 managers who completed annual learning requirements. ​​


    Senior Learning Consultant, Learning & Development 01/2006 to 12/2014 Kaiser Permanente East Bay Service Area, Oakland, CA
    Highlights & Accomplishments
    • Worked with senior leadership transition teams to strategize and plan new facility openings during 2014
    • Ensured 6,500 physicians, managers and staff were trained and toured to meet Title 22 requirements.
    • Coached Patient Care Services Senior Leadership Team during offsite, increasing service scores by 15% for that quarter.
    • Facilitated skill development programs for leaders in a week-long, residential Middle Management Development Program.
    Project Manager, Patient Care Services 01/2004 to 12/2006 Patient Care Services Oakland, CA

    Marketed and conducted community outreach events/health fairs for PCS's Coalition for Nursing Careers in California.

    • Targeted less represented students for scholarships and nursing programs and other allied health fields.
    Manager of Training and Organizational Development 01/2000 to 12/2003 Alameda County Conference & Training Center Oakland, CA

    • Created/facilitated courses: Ethics and Fairness, Workplace Violence Prevention, Sexual Harassment Prevention, Team Effectiveness for 10,000 employees. 
    • Efforts yielded 60% improved performance of the Alameda County goals.
    Representative Workshops

    • Americans With Disabilities Awareness       
    • Change Management
    • Coaching Communications Effectiveness
    • Customer Service
    • Difficult Conversations
    • Diversity & Inclusion
    • Emotional Intelligence
    • Ethics & Fairness/Code of Conduct
    • Facilitative Leadership
    • Feedback Communication
    • Performance Management
    • Presentation Skills
    • Process Improvement
    • Sexual Harassment Prevention
    • Team Building
    • Workplace Violence Prevention
    • EEOC Training
    • Effective Communication
    • Emotional Intelligence
    • Ethics and Fairness/Code of Conduct             
    • Facilitative Leadership
    • Performance Management
    • Presentation Skills
    • Process Improvement
    • Sexual Harassment Prevention
    • Team Building
    • Workplace Violence Prevention

                
    Education and Training
    Masters Degree (MPA): Public Administration California State University, East Bay Hayward, CA
    Bachelor of Science: Speech Pathology/Special Education Wayne State University Detroit, MI
    Certifications:

    • Personality Indicator, Meyers Briggs         
    • Facilitative Leadership, Interaction Associates        
    • Leadership Development Series, Achieve Global Leadership
    • Skills Process Improvement, Kaiser Permanente         
    • Difficult Interactions, Kaiser Permanente
    • Managing Personal Growth, Blessing White
    • Exercising Influence, Barnes and Conti
    • Leadership Diversity Development Program (LDDP),Kaiser Permanente   
    Professional Organizations

    Member:

    • Association for Talent Development
    • Bay Area Business Round Table
    • California State University East Bay, Alumni Association
    • National Association of African American Human Resources  
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    Job-winning Manager In Training resume

    Melissa Johnston
    Websites, Portfolios, Profiles
    • http://taevinmusic.com/
    Experience
    August 2017
    Loop INC New York, NY Direct Management Leader Taking new campaigns on the field and managing new demographic and data to enhance the sales of the product that is soon to thrive.
    March 2015
    to
    Current
    Freelance Songwriter Boston, MA Songwriter/Producer As a freelance Songwriter, I help up and coming artists around the Boston and New York area write music for their act. I also work and collaborate with numerous engineers and producers with these artists to achieve the best possible collaboration for their project. 
    September 2015
    to
    February 2016
    Foundation Fitness Boston, MA Personal Trainer

    Professionally training clientele from Local high rise luxury buildings in the Boston area to reach their ultimate fitness goals. 
    August 2012
    to
    August 2015
    Anthropologie Boston, MA Manager In Training Transferred from the Boston Newbury Street store to the Chestnut Hill location in 2014
    Weekly product markdown management                            Training associates                             Overlooking BHLDN bridal shop
    Skills
    • Management skills
    • Strong communication skills
    • Talented public speaker
    • Concept development
    • Superb writer​
    • Natural leader
    Education
    Berklee College of Music Boston, MA, United States Songwriting / Vocal Performance

    2012-2014 

    Writing sessions                     

    Working and learning from Grammy Award winning artists: Melissa Ferrick, Scarlet Keys, Charlie Puth, to name a few. 

    Networking through media companies and own start up.
    Bethel University Minneapolis, MN, United States English Education / Christianity and Western Culture 2011-2012
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    Experienced Manager In Training resume

    Kenneth Woller
    Summary
    Proactive manager experienced in managing a variety of teams including sales, estimating, purchasing, engineering, and production. Successful in creating effective communication between project managers, and commercial customers including general contractors, architects, engineers, and the management team.
    Highlights

    • Purchasing specialist
    • Knowledgeable in quality control standards
    • Purchasing ability
    • 5 S experience
    • Blueprint fluency
    • Superb management skills
     
    •  Microsoft Office
    • Adobe Pro
    • Bluebeam
    • Moraware ERP
    • QuickBooks
    • Peachtree
    Accomplishments
    Trained and mentored over 150 employees including sales professionals and and managers. Led Lakeside Surfaces Inc. commercial department from $990,000.00 to $3,325,000.00 in 1.5 years exceeding sales projections by 28%.
    Experience
    06/2017
    Operations Manager in Training Dynamic Wood Solutions － Spring Lake, MI
    Establish and adjust work procedures to meet production schedules.
    Coordinate and develop new product design in collaboration with engineering staff. Supervise production schedules, production quality and on time delivery. Insure that production rates are met. Maintain proper inventory for current and future projects.
    01/2015 to 12/2016
    Commercial Division Manager Lakeside Surfaces Inc. － Norton Shores, MI Supervised production schedules, production quality and on time delivery. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Identified staffing and capital needs, collected relevant data and wrote justifications for established needs. Coordinated and developed new product design in collaboration with engineering staff. Implemented root cause and corrective actions to remove production constraints and improve product quality. Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Implemented electronic architectural/engineered estimating. Created business plans for outside sales for future growth. Created yearly sales projections and budgets.
    01/2007 to 01/2015
    Vice President Cameo Countertops Inc. － Walker, MI Assessed and trained personnel for promotion to cross-functional operations. Maintained and enforced a safe and clean working environment at all times. Coordinated preventative maintenance on existing and new production equipment, including routine calibration. Established and adjusted work procedures to meet production schedules. Supervised production schedules, production quality and on time delivery. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Identified staffing and capital needs, collected relevant data and wrote justifications for established needs. Implemented root cause and corrective actions to remove production constraints and improve product quality. Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership. Trained, developed, and counseled employees to develop a high performing team. Completed key projects on time, on budget and with a high level of accuracy. Created strategies to develop and expand existing customer sales. Adjusted estimating parameters to increase profitability and increase sales.
    06/1992 to 01/2007
    Plant Manager Lakeside Solid Surface Inc. － Norton Shores, MI
    Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Trained, developed and counseled employees to develop a high performing team. Diligently maintained safety and quality standards. Supervised production schedules, production quality and on time delivery.
    09/1980 to 04/1992
    Driver/Manager United Parcel Service － Muskegon, MI
    Education
    1979
    Associate of Science: Industrial Engineering Muskegon Community College － Muskegon, MI, Muskegon
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