Manager In Training resume examples

• Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping
• Corresponded with clients through email and telephone.
• Answered telephone inquiries from clients, vendors and the public.
• Kept reception area clean and neat to give visitors a positive impression of the company
• Provided clerical support to company employees, including copying, faxing and file management
• Prepared documentation and reports for office meetings, distribution, and filing
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
• Greeted customers and visitors in-person and via telephone calls
• Coordinated office inventory by restocking supplies and placing purchase orders.
• Use of Zenu software
• Order photos, floodplain's, board and brochures for the new property listings
• Set up reception in the morning and close in the afternoon
• Listen to and dispute messages from the voicemail machine
• Maintain up to date source of information to assist in answering general enquiries
• Refer any repairs and maintenance issues to the Office Manager, including any IT issues, problems with printers and external visual screens
• Maintain a contact list of all contractors. Engage contractors/tradespeople as required to carry out minor repairs and maintenance and manage until task is complete, in conjunction with the Office Manager
• Prepare a new client/sales file, including relevant advertising schedules
• Order down Sales/Lease boards once settlements have taken place
• Submit Journal Editorials and Leader newspaper ads
• Submit exclusive showcases
• Maintain open for inspection rosters
• SMS vendor and tenants OFI times
• Calculate the relevant sales commission
• Send Contract of Sale to Vendor and Purchaser Solicitors
• Enter the file into the End of month sales register
• Keep records of key register, signing in and signing out of keys to agents and contractors
• Email vendor auction videos
• Clean and maintain boardrooms and meeting rooms

• Preparing table bookings.
• Providing full table service.
• Operation of bar and restaurant.
• Topping up and checking balances on members cards.
• Co-ordinate with Bar staff, Kitchen staff and wait staff to ensure a smooth operation.
• Opening and Closing.
• Use of POS/ Eftpos system.
• High volume of coffee making.
• Full set up and Operation of Events
• Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.

• Till set up and end of day balance procedures.
• End of day settlement.
• Merchandising/Replenishing stock.
• Window displays.
• Management of staff, duty rosters and training.
• Register operations and cash reconciliation.
• Stock allocation and stock take orders.
• Accepting deliveries.
• Liaising with sale reps.
• Liaising with owners.
• Maintaining the upkeep of shop.
• Maintaining weekly budget.
• Solved unresolved customer issues.
• Promptly responded to inquiries and requests from prospective customers.
• Identified individual development needs with appropriate training.
• Maintained up-to-date knowledge of product and service changes.
• Scheduled staff shifts to cover peaks and lulls in customer inquiries.
• Investigated and resolved customer inquiries and complaints in an empathetic manner.
• Adhered to all confidentiality requirements at all times.
• Managed work flow to exceed quality service goals.
• Strong leader of customer support staff.
• Trained staff on operating procedures and company services.
• Updated customer orders from start to finish in an accurate and timely manner.
• Counted cash drawers and made bank deposits.
• Examined merchandise to verify that it was correctly priced and displayed.
• Assigned employees to specific duties to best meet the needs of the store.
• Instructed staff on appropriately handling difficult and complicated sales.
• Trained and developed new associates on POS system and key sales tactics.
• Planned budgets and authorized payments and merchandise returns.
• Generated repeat business through exceptional customer service.

• Completed final move-out walk-throughs for tenants.
• Introduced and monitored effective lease renewal programs.
• Carefully screened applicants for tenancy.
• Use of Console software.
• Verified that all customer complaints were handled promptly and appropriately.
• Communicated effectively with owners, residents and on-site associates.
• Followed up on delinquent tenants and coordinated collection procedures.
• Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Communicated with landlord regarding building and tenant issues.
• Scheduled contractors for maintenance issues.
• Maintained original leases and renewals for the management office.
• Maintained current contract files as prescribed by company contract policies and procedures.
• Advertised client properties on websites, through social media and in real estate guides.
• Showed properties to potential tenants at open houses and by appointment.
• Generated listings for sales and rental properties through cold calls and referrals.
• End of Month Statements
• Rent receipting

As an Assistant Manager - Training : My role is to plan, organize and cordinate the training courses in India and abroad for seafarers as per BWFM training matrix requirements. Arranging company seminars and certificates as required.

• To scrutinize and confirm re-imbursement for training related claims submitted by seafarers.
• Generate training reports and provide training information for management as required and also maintain of records.
• Handle seafarers related activities such as assess quality of hotel accomodation provided to seafarers during their training period.To liase with principals and Training officers in other manning centres in India and abroad to plan and execute training requirements.
• To receive all training certificates and documents and forward them to concerned seafarers after reatining copies for company and maintain them in individual seafarers COMPAS data.
• Obtain qoutes and assess suitable vendors for providing accomodation, transportation,etc for seafarers undergoing training. Also obtain training materials as needed from vendors.
• Co-ordiante with Managers and Marine Personnel Officer's and ensure that seafarers meet all statutory and company required training prior to assignment onboard.
• To receive and collate feedback received from seafarers undergoing training and take appropiate action after consulting Senior Manager (Training) to follow up for effective implementation of corrective action and to maintain records.

As an Assistant Manager - Operations : My role was of Project Support for a PMS Marine software company named MESPAS AG headquatered and based in Zurich Switzerland.

• Provided MESPAS support to various client's vessels.
• Dealing with Superintendents and vessels of various clients directly to handle their day to day issues related to operation of software.
• Provide back office services for MESPAS to various shipping clients.
• Back offices services included making PMS activities to various machineries on board ship, entering their spare parts in the system, assigning documents and work instructions to the relevant equipment, making and assigning job card in acrobat format.
• Make database for new vessels of the client.
• Train and advise vessel crew on know how of various functions and features in MESPAS.
• Periodic software testing of MESPAS software was done by self and team before every new release of version.
• Deal with various suppliers of the clients on their day to day issue in using MESPAS SBM related and procurement related issues.
• Using back end tool for MESPAS Database called JTT for handling of databases of vessels of various clients.
• Reporting of various bugs, drawbacks and new feature proposals in MESPAS software to Project Managers and Development team in Zurich,Switzerland. 
• Spares management of client's vessels by doing inventory of spares on vessels.

• Incharge of Machineries such as Purifiers,Compressors & Machinery other thanMain Engine,Auxiliary engine & Boiler.
• Record Keeping of machinery hours of purifiers,compressors.
• Carrying out Planned maintenance routine of purifiers,compressors under the supervision of Chief or Second engineer.
• Taking Daily Tank soundings of Fuel oil,Diesel Oil,lube & Cylinder Oil on board ship & record keeping of the same.
• Record keeping of sludge & bilge on board.
• Compliance of environment policy &MARPOL requirements under the guidance of Chief Engineer.
• Completing the month end & Official Papers for designated Machinery.
• Acting as assistant in charge to chief engineer for operation during bunker of fuel,diesel & lube oil.
• Monitoring inventory of purifiers,pumps & Compressors.
• Checking general condition of Machinery & special procedure for operation.
• Checking layout & condition of bunkering system,sludge & bilge discharge system including valves & pump operation,tanks & sounding pipe location.