Night Manager resume examples

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Skillful Night Manager resume

Paris Sard
Professional Summary

I am a focused customer-orientated server successful at multi-tasking and delivering prompt and friendly service to all customers. I maintain a positive attitude and a great sense of humour during peak hours. I am helpful, kind and determined person who enjoys working with people of all ages, who is also opened minded to learning new skills to more understanding.


Organised and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • MS Office proficiency
  • Multitasking strengths


  • Attention to detail
  • Customer/Client relations
  • Conflict Resolutio


  • Data entry
  • Telephone skills
Work History
Law Intern 08/2019 to 08/2019
Fiona Adelaide, South Australia
  • Drafted professional legal memos, and letters for clients
  • Assisted in compiling information from client meeting for team handover meeting to rest of legal team
  • Assisted in creating reports, correspondence to clients with Microsoft Office programs.
  • Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Kept records in [Software] to maintain [Type] data by entering and updating information.
  • Entered daily data in computer systems and documented office activities.
  • Kept reception area clean and neat to give visitors positive first impression.
Supervisor 07/2018 to Current
Mark Thompson Adelaide, South Australia
  • Performed research to collect and record [Type] data.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Maitre'D
  • Recorded inventory sales into organization's weekly income report.
  • Provided management with feedback regarding employee performance and training needs.
  • Demonstrated new products, procedures and techniques to employees.
  • Trained new employees in specific job requirements.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Mentored newly hired employees on [Type] equipment and [Task] and developed training manual for all [Job title]s to use for reference purposes.
  • Maintained compliance with company policies, objectives and communication goals.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Night Manager/ Barista/ Server 02/2015 to Current
Gino Patini Gellatisimo Norwood
  • Having worked across all 4 stores has given me the ability to adjust to new environments quickly
  • Developed and maintained positive working relationships with others to reach business goals as a team
  • Manage up to 5 people on a shift at a time
  • Ability to close and open store in an efficient and quick manner 
  • Inventoried and restocked items throughout day
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Instructed staff on appropriately handling difficult and complicated sales
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Generated repeat business through exceptional customer service.
  • Ability to multi task and remain calm during peek hours
  • Proficiently able to use cash register to handle customer transactions
  • Made and served café beverages of all different variety
  • Prepared and served various hot and cold desserts
  • Cleaned counters, machines, utensils and seating areas daily
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
Inbound Customer Experience and Sales Agent 03/2020 to Current
TSA Group
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
  • Assisted call-in customers with questions and orders.
  • Adapted to new applications and maintained knowledge of current technologies.
  • Communicated professionally with colleagues and customers.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
  • Contacted customers to return routine and general calls promptly.
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff.
Education
Bachelor of Education (Primary R-7), Bachelor of Arts Flinders University - Bedford Park, SA, Australia
References

Gino Patini - 0414566662

Donato - 0437420733

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Job-winning Night Manager resume

sifan nemomsa
Professional Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Skill Highlights
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Large cash/check deposits expert
  • Telephone inquiries specialist
  • Invoice processing
  • Accounts receivable professional
  • General ledger accounting aptitude
  • Effective time management
Work Experience
01/2017 - Current
Scenic Acres retirement Residence Calgary, AB Receptionist - Casual
  • Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as central point of contact for all outside venders needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Supported executives and handled extra projects as needed.
  • Created a file for each residents admitted.
  • Responded to in-coming emails and fax services.
09/2015 - 03/2016
Homewood suits by Hilton Winnipeg, MB Night Audit and Supervisor
  • Organized weekly sales reports for the sales department to track product success.
  • Reviewed account information and charged guest during check out.
  • Resolved service related problems in timely manner.
  • Verified that personal and payment information on guest account was accurate and complete.
  • Posted room to and house account ledgers manually or using computer systems.
  • Greeted and check-in the guest in to the hotel.
  • Made night Auditors schedule.
05/2015 - 09/2015
203 Kennedy Medical Clinic Winnipeg, MB Medical Assistant
  • Consistently praised for efficiently handling administrative duties (e.g. answering phones, scheduling appointments, maintaining medical records, patient processing billing and book keeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.
  • Complete and submit clinical documentation in accordance with agency guidelines.
  • Collect urine and fecal samples.
02/2015 - 03/2016
shoppers drug Mart Winnipeg, MB Cosmetician
  • Worked effectively and efficiently to ensure that all instruments were clean and in working condition.
  • Increased knowledge of customer behavior by fashioning displays using creativity and organizational skills obtained by excellent communication with customers.
  • Engaged and assist customers on beauty products.
  • Created displays to attract customers to promote sales.
  • Reorganized department, balanced order and controlled stock.Completed markdowns, build displays, engaged with customers questions about healthy eating.
09/2011 - 02/2015
Le Chateau Winnipeg, MB Cashier, In-store Merchandiser, Manager
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as a cashier, responsibility opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Communicating with venders regarding back order availability, future inventory and special orders.
Education and Training
2013
Sheriff Cosmetics Winnipeg, MB, Canada Beauty & Bridal Make-up Artist, Certificate
CDI College Winnipeg, MB, Canada Accounting & Payroll Administrator, Diploma
Canadian Payroll Association Winnipeg, MB, Canada Payroll Compliance Practicioner Certification, Candidate
UFCW Winnipeg, MB, Canada High school, Diploma
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Top Night Manager skills

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Experienced Night Manager resume

RICARDO SANTOS
Summary

The Purpose of Youth Work. ... The key purpose of youth work is to: “Enable young people to develop holistically, working with them to facilitate their personal, social and educational development, to enable them to develop their voice, influence and place in society and to reach their full potential.”

It's Worthwhile: Unlike some jobs that make you feel like you're just a corporate cog, working with troubled youths allows you to really make an impact on the world, one kid at a time. With each life you change, you're making the world a slightly better place, making the job all the more rewarding and interesting.

Highlights
  • Advocacy
  • Crisis response
  • Reintegration techniques
  • Behavioral interventions expertise
  • Program support
  • Activity implementation
  • Emotional support abilities
  • Conflict resolution
  • Detail-oriented
  • Safe driving techniques
  • Vehicle maintenance
  • Driving and transportation
  • Route management
Accomplishments
  • Protective Services
    Applied safety procedures and policies as outlined in Department Safety Manual
  • Introduced exciting and fun events and activities for at-risk youth, that promoted an atmosphere of compassion, respect, and understanding of life
  • Discussed organization's needs with local business leaders at community events and received financial support, helping to double fundraising goals
  • Coached Local youth Football teams in Dorchester, Roxbury for 5 years
  • Part of the scared Straight program at Norfolk, Concord Prisons in Mass
Experience
07/2019 - Current Driver Frito-Lay North America Inc. | Braintree, MA
  • Consulted with customers to gain feedback and address concerns with products or services
  • Loaded and unloaded merchandise efficiently to meet demanding route targets
  • Interacted with customers pleasantly to meet needs and drive satisfaction
  • Planned optimal routes to minimize delays and maximize time efficiency
  • Demonstrated professional conduct with clients and families do deliver outstanding customer service
06/2018 - 11/2018 Delivery Truck Driver M.F. Foley Company Inc. | New Bedford, MA
  • Verified order details at distribution center and customer locations to prevent errors
  • Performed deliveries throughout greater Boston area
  • Unloaded packages from box trucks for delivery to customers, taking care to prevent damage to merchandise and goods
  • Coordinated accurate paperwork and collected payments from customers to meet financial objectives
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues
  • Planned efficient routes and adjusted strategies based on current weather and traffic information
04/2018 - Current Order Picker Coca-Cola Vending | Needham, MA
  • Attended company safety meetings to provide insight on ways that would reduce warehouse accidents.
  • Ensured that aisles were organized so forklifts could be operated throughout the warehouse.
  • Prepared products for shipping according to company specifications.
  • Used an RF scanner to pick items to their proper bins.
  • Operated all warehouse equipment in a safe manner.
  • Operated all warehouse equipment in a safe manner.
  • Unloaded merchandise from delivery trucks.
11/2017 - 01/2018 Professional Delivery Driver United Parcel Service | Watertown, ma
  • Processed shipment documents neatly and efficiently for each load.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Balanced and handled expense accounts for each trip.
  • Conducted daily DOT pre-trip inspections according to a set checklist.
  • Delivered customer orders to homes and places of business within established time frames.
03/2017 - 09/2017 Security Supervisor Clover Ventures | Boston, MA
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. 
06/2017 - 11/2017 Satellite Installer Next sollutions | Easton, MA
  • Troubleshooted electrical/electronic control circuits. 
  • Maintained customer records, using automated systems.
  • Continued internal education, training and certifications to stay ahead of an evolving financial industry landscape, learned new product releases, and increased value to the company and the client base
  • Answered customers' questions about products, prices, availability, product uses, and credit terms.
12/2011 - 05/2012 DENTAL ASSISTANT DENTAL SMILES | Boston, MASS
  • Finished number one in my computer skills class Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion
  • Provided appropriate postoperative instructions as prescribed by dentist
  • Thoroughly gathered and recorded medical and dental histories and vital signs of patients
  • Correctly arranged instrument trays prior to dental procedures and surgeries
  • Greeted and prepared patients for dental examinations
  • Properly sterilized dental equipment and examination rooms in accordance with infection control policies
  • Effectively operated x-ray machines and developed x-rays
02/2009 - 06/2011 BOOK CLERK AND GENERAL COMPUTER TROUBLESHOOTING Borders Book Store | Braintree, MA
  • BORDERS BOOK STORES Braintree, mass Set up equipment for employee use
  • Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications
  • Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support
05/2002 - 05/2004 IRON WORKER Local 7 | Boston, MA
  • Local 7 iron workers union Boston, mass Arranged and stored materials, machines, tools and equipment
  • Cut materials to specified sizes for installation using power saws and tile cutters
  • Transported materials, tools and machines to installation sites
  • Built and disassembled scaffolds, bracing and barricades
06/1996 - 10/2000 KITCHEN AND BATH HOME DEPOT | Boston, MASS
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Maintained friendly and professional customer interactions.
02/1995 - 04/2017 SECURITY NIGHT CLUBS UNIVERSITY SECURITY | Boston, MASS
  • Reduced general liability claims through safety audits and training.
  • Supplied internal and external security within a 3000 square foot mall with 1000 club goers
Education
2016 CERTIFICATE: BASIC NETWORKING, GENERAL IT OF COMPUTERS CISCO NETWORKING ACADEMY IT ESSENTIALS Concord, MASS, USA Graduated Summa Cum Laude
Skills
BASIC, BOOK, CISCO, hardware, credit, dentist, fashion, infection control, materials, NETWORKING, policies, repairs, retail, safety, technical assistance, vital signs, x-rays, x-ray QUALIFICATIONS Strong communication skills ServiceDesk Working independently Managing tight deadlines Leadership
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