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I am a high energy, fast learner, willing and eager to learn new things. I am currently living in Illinois moving to the Dallas area. I have been in the medical field for roughly 8 years. I also have 10 years in high volume retail management. 
  • Epic Super user
  • HIPPA focused
  • Able to multi task
  • Able to delegate
  • 10 years Management
  • 8 years Healthcare 
  • excel/ Microsoft 
  • Extreme interpersonal skills
11/2016 to Current
PSR Behavior and Consulting Wheaton, il I currently am in the roll of a PSR. I work directly with 3 physicians. I answer multiple phone calls, and direct them where needed. I problem solve insurance issues/ medication issues. I schedule appointments for patients, reps, and other physicians.
11/2000 to 02/2003
Department Manager Pottery Barn Oak Brook, IL I was responsible to maintaining a strong staff, and department. I was responsible for hiring/firing of staff. I did payroll, scheduling, merchandising, and kept the department up to the company standards.
06/2010 to 11/2016
Unit Secretary/ Health Unit Coordinator Northwestern Medicine Geneva, IL
Answering multiple phone calls on a fast paced medical unit. I paged multiple physicians, and other health care staff. Admitting/discharging patients to appropriate locations. Transferring patients to other units/surgery.  I delegated tasks to staff on the floor. I entered medical records, and other pertinent information. I was on multiple committees, and was given many RE for my commitment and dedication.
I was responsible for making sure the floor ran smoothly.
11/2016 to 01/2018
PSR Behavioral Medicine & Consulting Wheaton, IL I currently am in the roll of a PSR. I work directly with 3 physicians and 3 therapists. I answer multiple phone calls, and direct them where needed. I problem solve insurance issues/ medication issues. I schedule appointments for patients, reps, and other physicians.
01/2018 to Current
Practice Operation Supervisor Behavior Medicine & Cosulting Wheaton, il I am responsible for the " Day to Day " operations of the office. I am responsible for the billing/ hospital charges for the physicians. I do the scheduling/ ordering of supplies/ making sure office policies/ financial policies are up to date/ oversee the PSR/ and make sure the office runs smoothly. 
Education and Training
general Kiswaukee College Malta, IL, united states I have my CNA, also have taken general courses
Real Estate IDFPR I also have my Real Estate license
Activities and Honors
Hiring committee
Lift equipment committee
Both with Northwestern Medicine
This resume is created in 7 minutes.
Professional Summary
Talented Food preparation professional with 5+ years food service experience in all types of restaurant facilities. Meticulous supervisor, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes customer service and restaurant management.
  • Multilingual in Spanish/English
  • Food regulation compliance
  • Extensive food/beverage knowledge
  • Proficient in customer service
  • Supply ordering ability
  • Kitchen management
Work History
Kitchen Supervisor 08/2015 to 03/2017
Buffalo Wild Wings Orlando, Florida, United States
  • Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work.
  • Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
  • High Volume Production Line Cook
  • Volume Production Capability

Customer Service Associate 01/2014 to 07/2015
Wyndham Vacation Resorts Kissimmee, Florida, United States
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Asked open-ended questions to assess customer needs.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Answered high volume calls per day by addressing customer inquiries, solving problems and providing new promotional information.
  • Reviewed account information and charges with guests during check-out.
  • Developed all process controls and metrics for daily management of the Call Center.
Operation Supervisor 09/2009 to 01/2015
Steak 'n Shake Orlando, Florida, United States
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
Teller Supervisor 03/2007 to 10/2008
Orlando Financial Services Orlando, Florida, United States
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Handled various accounting transactions.
High School Diploma: 2010 Everest University - Tampa, FL
  • Professional Bartending School: TAM (Techniques of Alcohol Management), Nationally Certified
This resume is created in 7 minutes.

Resourceful Manager with 27 years in warehouse and inventory management. Specializes in increasing efficiency and accuracy in shipping and receiving operations.Detail-oriented and organized Transportation Logistics Coordinator offers comprehensive background in transportation management.

  • Inventory control procedures
  • Inventory management
  • Employee development and management
  • Materials accountability
  • Fluent in Spanish
  • Shipping and receiving
  • Shipment consolidations planning
  • Motivated self-starter
  • Inventory tracking
  • Scheduling
  • Customer service-oriented
  • 3PL knowledge
  • Ground and air transportation
  • Warehouse procedures
  • Rail transportation
  • Over-the-road transportation
  • Ocean exports
June 2016
Bake Mark Union City, CA Operation Supervisor
Supervise union warehouse crew also union fleet drivers.
Train,Coach, and discipline employes
April 1989
April 2016
Stanford Distributing Corp Livermore, CA Warehouse Manager

Oversaw scheduling for the day-to-day activities of 10-15 transportation employees.

Coordinated with freight forwarders to expedite international shipments.

Key member of global distribution operations team that coordinated shipments across 7 countries.

Communicated with floor managers to determine merchandise placement.

Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.

Inspected product load for accuracy and safely transported it around the warehouse.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Oversaw hiring and training of new employees.

Received incoming shipments and reviewed contents against purchase order for accuracy.

Verified and recorded the count and condition of cargo received.

James Logan High SChool Union City, CA, USA High School Diploma

Also attended Chabot College in Hayward CA

This resume is created in 7 minutes.
Professional Summary
Bilingual Operation Manager with a passion for talent development and team building, as well as a strong background in Business Outsourcing Provider. Comprehensive background includes 10 years in the Outsourcing industry.
  • Citrix administration
  • Windows 7
  • Windows Server2008
  • Linux
  • Facebook and Twitter integration
  • Web application implementation
  • Documentation
  • Interpersonal skills
  • Managing multiple projects simultaneously
  • Scalable systems
  • Inventory control
  • Team building
  • Analytical
Work History
Quality Assurances Annalist 05/2013 to 09/2013
Datavimenca Santiago de los Caballeros
  • Listen recorded calls from production floor and assure each Customer Services Representative is the clients guideline and provide feedback on their areas of improvement.
  • Monitored production floor agents for compliance with specifications security measures.
  • Presented clear, organized data in graphs, charts, tables and written reports.
Recruitment Annalist 09/2013 to 06/2014
Datavimenca Santiago
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Supported human resources Manager with new hire orientations and monthly departmental meetings.
  • Coordinated employment offers with management and extended offers to selected candidates.
  • Entered personnel and subcontractor data into a central database.
Operation Supervisor 06/2014 to 10/2015
Datavimenca Santiago
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Supervised a team of 25 agentsassuring they follow the company\'s procedures and clients guideline as well.
  • Helped the company to achieve80% customer satisfaction ratings on WU by providing constantly feedback.
  • ManagedCustomer Services and Data Entryprojects per 2 years.
  • Established project control procedures such as project AHT and Customer Satisfaction.
M.D.: Business Administration 2012 Universidad Tecnologica de Santiago UTESA - Santiago
  • Strategy and Problems in Management seminar
  • Coursework in Business, Management and Communications
High School Diploma: 2002 Colegio Tecnologico Dominicano - Santiago
Master of Science: Business 2002 John F. Kennedy Institute - Santiago