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Career Focus

Currently I am a digital journalist with a excitement for social media, data visualization, proactive communication, blogs, and creative writing.

Summary of Skills
  • Effective written and verbal communication skills
  • Excellent multitasker
  • Skilled collaborator
  • Extremely detail-oriented
  • Superb administrative skills
  • Proactive team member
  • Experienced editor and writer
  • Calm and quick decision-maker
Education
2016
Arizona State University － Phoenix, AZ

Walter Cronkite School of Journalism and Mass Communication 

  • Actively pursuing a combined Bachelors degree in Journalism and a Masters degree in Communication in 4 years.
  • Student of Barrett, the Honors College.
  • Involved in a News21 project under the direction of Leonard Downie
Work History
05/2013 to Current
Beta Omicron Alumni Relations Officer Kappa Kappa Psi － Tempe, AZ
08/2014 to Current
Photo Specialist Walgreens － Chandler, AZ
08/2014 to 12/2014
Editorial Intern She Knows － Scottsdale, AZ
Experience
08/2014 to Current
Photo Specialist Walgreens － Chandler, AZ
  • Deal with confrontation professionally and respectfully.
  • Active time management and self-motivation to complete all tasks.
  • Follow instructions, communicating directions to team members and customers.
05/2013 to Current
Alumni Relations Officer Kappa Kappa Psi － Tempe, AZ
  • Organize, edit and compile a monthly newsletter representing our Chapter to Alumni and other Chapters across the district.
  • Communicate announcements with the Chapter of 100 members and hundreds of alumni via Facebook, listserv, and email.
  • Manage large events involving hundreds of alumni such as Alumni Band at Homecoming.
08/2014 to 12/2014
Editorial Intern SheKnows － Scottdale, AZ
  • Communicated with the entire editorial team to produce content across all news channels.
  • Worked under pressure to complete articles and other assigned tasks by end of day, if not sooner.
  • Created campaign pitches for clients under the marketing team, as well as written sponsored content.
  • Formatted videos, images and GIFs into content, as well as creating projects and pictures for articles.
Volunteer Involvement

ASU Sun Devil Marching Band 

  • Assist with uniform management and communicate with the 400 members of the band via online communication tools.

Winterguard Arizona  

  • Collaborated with a team and managed confidential information between event managers and staff.

Arizona Music Educators Association 

  • Contributed to a team environment and organized equipment for event attendees.

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Professional Summary

Graphic Designer with extraordinary creative thinking and project management. Adept at multitasking with the ability to bring simultaneous graphic design projects to completion with efficiency and accuracy. Possesses to work well independently or as a member of a professional graphic design team.

Skills
  • Advanced knowledge in Adobe Illustrator, Photoshop, and inDesign 
  • Superb eye for detail
  • Advanced graphic design
  • Creative design layouts
  • Exceptional sketching and drawing abilities
  • Customized template design
  • Complex problem solving
  • Strong artistic and technical abilities 
  • Digital media 
  • 50 WPM typing speed
  • Trusted key holder
  • Creative problem solver
  • Proficient in cash management
  • Print advertisements
  • Flier and poster printing
Work History
Graphic Artist, 11/2011 to 2017
 Awards & T-Shirts Specialists, Inc. – Raytown, Missouri
  • Earned Artist of the Year: 2013, 2014, 2016
  • Trained designers on computer graphic design programs such as Corel Draw X4, Adobe Illustrator and Adobe Photoshop.
  • Generated detailed specs of final designs.
  • Designed advertisements, tradeshow banners and signage from concept through completion.
  • Developed art and design concepts.
  • Updated computer graphic files using graphics software programs.
  • Created aesthetically-pleasing advertisements that complemented the products.
  • Set up equipment for 7 employees, including installing cables and hardware.
  • Installed software and operating systems on 3 company computers.
Sales Advocate, 11/2011 to 05/2012
 USA800 – Raytown, Missouri
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Asked open-ended questions to assess customer needs.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Built long-term customer relationships and advised customers on purchases and promotions.
Service Clerk/ Photo Specialist, 04/2010 to 08/2011
 Walgreens – Raytown, Missouri
  • Photo development and distribution.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.
Education
2 year Certificate (Graphic Arts): Graphic Design, 2011
 Herndon Career Center - Raytown
  • Advanced Graphic Design coursework
  • Advanced Illustration coursework
  • Graphic and Digital Design Certificate
  • Certification in Adobe Photoshop
High School Diploma: 2011
 Raytown South High School - Raytown
  • Photography course
  • Art Design coursework
Site
For some examples of t-shirt artwork I created while working at Awards & T-Shirts Specialists, Inc.
please visit  [http://jaronwatson.crevado.com]

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Summary
Detail-oriented Pharmacy Technician that is exceptional at filling prescriptions, patient care and data entry. Familiar with medication and pharmaceutical calculations. also A patient and flexible caregiver with 2 plus years treating wounds and helping patients adapt to wheelchairs, braces, canes, crutches and other devices with other healthcare experience. Also, experienced with customer service for over with over 5 years of retail experience in a fast-paced, team-based environment. Extensive experience in customer service, merchandising, POS systems and cash handling.
Skills
  • Local/state health laws knowledge Types between 35-45 wpm.
  • Medical terminology knowledge Knowledge of PHI and billing.
  • Exceptional communication skills OSHA compliance
  • CPR certification Trained in HIPPA compliance
  • Patient-focused care Data entry
  • MS Windows proficiency Stock inventory
  • Merchandising Pharmacy law knowledge
Experience
Pharmacy Care Representative/Tech
April 2016 to Current CVS － Katy, Texas
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Receptively answered customer questions and helped locate desired items in the pharmacy.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
  • Effectively follows workflow procedures with an in-depth understanding of each workstation (i.e., Pick- Up, Drop-Off, Drive-Thru, Production) for day-to-day coordination and processing of patient medication orders; manages own responsibilities while shifting to help the team where needed.
  • Performed technical processes required to dispense medications to patients.
  • Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
  • Order medication/pharmacy supplies Keep inventory on weekly basis- Look for expired medication Discontinue nonproductive medication: 6 month span Order new medication Keep track of back order/vendor delay/discontinued/change in NDC and manufacturer Ensure caps, vials, bags, and other inventories are stocked in the correct place.
  • Process Customer transactions at register- Filing, Retrieving, and maintaining prescriptions in the Will Call Area Receiving written prescriptions from customers and obtain demographic and profile related information Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information Answer the telephone and direct calls to appropriate person Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA Maintaining Insurance signature logs by date of fill Filing and maintaining prescription hard copies Assist Technicians and Pharmacists as necessary to ensure efficient and complete production for the shift- Other duties may be assigned as necessary Receive and process written prescriptions from customers using RxEVO computer system Verify complete patient information to input into the computer system- Input prescription data into computer Process 3rd party prescriptions and manage adjudication review Apply computer troubleshooting and prescription application overview Manage the Exception station Retrieve inventory from shelf for processing Performs prescription assembly using Kirby Lester counting machine Verification and label of prescriptions by 8 point check.
  • Total shift production may include up to 1,000 scripts on a heavy volume day.
May 2014 to February 2017 Pharmacy Tech
Care Provider
January 2014 to Current Texas Home Health － Houston, TX
  • Communicate effectively with patients, supervisors and co-workers.
  • Utilize basic knowledge to carry out agency philosophy and goals of agency in provision of patient care.
  • Document observations and provision of care according to agency policy/procedure.
  • Monitor vital signs, such as blood pressure and pulse.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
  • Establish a positive rapport with patients.
  • Ensure safety and well-being of patients.
  • Assists patients with bathing, dressing, hygiene and grooming.
Customer Service Specialist/Logistics
February 2013 to August 2014 Office Depot － Houston, TX
  • Responsible for stocking the store along with assisting customers and doing planograms.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Described product to customers and accurately explained details and care of merchandise.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
Teaching Assistant
July 2011 to May 2016 Houston Independent School District － Houston, TX
  • Performs instructional duties in nature or may deliver direct services to students or parents.
  • Serves in a position for which a teacher or another professional has ultimate responsibility for the design and implementation of educational programs and services.
  • Assists with test administration.
  • May provide specialized assistance for students with special needs.
  • Develop students' computer and technology skills through demonstrations and practice.
  • Provide one-on-one attention to students, while maintaining overall focus on the entire group.
  • Instruct more than 30 middle school students through lectures, discussions, group activities and demonstrations.
  • Administer and grades tests and assignments to evaluate students' progress.
Lecturer
July 2011 to January 2013 Houston Independent School District － Houston, TX
  • Organized and engaged in recreational activities such as games and puzzles.
  • Prepared students for standardized or achievement tests.
  • Developed lessons on web-based tutorial program to provide customized, one-on-one blended learning instruction.
  • Reviewed documents, and reports relevant data to monitor student progress.
  • Administered diagnostic and formative student benchmark assessments.
  • Developed tutorial strategies with the goal of bringing children to or above their expected academic grade level.
  • Assisted students in developing effective study habits.
Veterinary Assistant
February 2010 to October 2010 Bissonnet Southampton Veterinary Clinic － Houston, TX
  • Cleaned and disinfected kennels, equipment and work areas.
  • Administered medications as directed by veterinary staff.
  • Cleaned animal enclosures and performed minor maintenance.
  • Kept clear and accurate records on animal behavior, food intake and medications.
  • Fed, walked and bathed animals.
  • Cleaned, restocked and organized examination rooms.
Photo Specialist
August 2008 to July 2010 Walgreens － Houston, TX
  • Developed photos, refilling ink cartridges, stocking shelves, and facing the store.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Sales Team Member
June 2007 to April 2008 Katy, TX
  • Interacted heavily with customers on sales floor and cash register.
  • Utilized company selling approaches to create an enriched customer experience.
  • Assisted in maintaining a well stocked and neat store appearance.
  • Addressed customer concerns and provide resolutions.
  • Learned, referenced and applied product knowledge information.
Volunteer-Trainee
October 2005 to August 2006 Texas Wildlife Rehabilitation Coalition, Inc － Houston, TX
  • Assisted with the administration of medicine, intravenously if needed.
  • Also cleaned cages, fed animals, assisted with the ordering of medications and supplies needed for the animal center.
  • Did grooming if needed and was responsible for cleaning duties.
Pet Care Associate
March 2005 to August 2006 Pet Smart － Houston, TX
  • Provided water, food, and medicine to pets and maintains all pet habitats.
  • Worked with reptiles, fish, birds, small mammals.
  • Kept clear and accurate records on animal behavior and feeding intake.
Education and Training
Bachelor of Science : Kinesiology, Current University of Houston － Houston, TX Kinesiology, Current
Associate of Science : Health Information Technology Lone Star College － Houston, TX Health Information Technology
High School Diploma Westchester Academy for International Studies － Houston, TX
Skills
academic, agency, automobiles, basic, billing, blood pressure, cash register, communication skills, computer troubleshooting, CPR, Data entry, educational programs, Filing, focus, ink, instruction, Insurance, inventory, law, listening, Medical terminology, Merchandising, MS Windows, neat, Assists patients, bathing, patient care, Assist Technicians and Pharmacists, philosophy, Pick, policies, refill prescription, processes, progress, purchasing, rapport, Receiving, safety, selling, sales, scripts, teacher, technician, telephone, phone, 45 wpm, vital signs, workflow, written

This resume is created in 7 minutes.
Professional Summary
Work History
Customer Service Representative / Photo Specialist, 11/2004 to 09/2010
Walgreens – Rockland, MA
  • Answered an average of [Number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Pharmacy Technician, 09/2010 to 08/2014
Walgreens Pharmacy – Brockton, MA
  • Answered an average of [Number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Successfully acquired an average of [Number ] new customers per month, generating a [Number]% growth in revenue.
  • Learned, referenced and applied product knowledge information.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended alternative items if product was out of stock.
  • Politely assisted customers in person and via telephone.
Shift superviser, 06/2012 to 08/2014
Walgreens Pharmacy – Brockton, MA
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Participated in physical inventory counts every [time period].
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Helped drive sales goals and achieve monthly quotas.
  • Operated a POS system to itemize and complete an average of [number] customer purchases.
Carryout, 08/2012 to Current
Bertucci's – Hingham, MA
  • Accurately read, understood, and carried out written instructions.
Education
Bachelor of Arts: Psychology , 2018
Bridgewater state university - Bridgewater, Ma
Minor: Special ed, 2018
Bridgewater state university - Bridgewater, Ma
Skills

Multi-tasker

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