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Professional Summary
Hard worker with good leadership experience and training from both Hy-Vee and the Boy Scouts of America.  Driven to give the best possible customer experience while maximizing the success of the department.
  • Excellent customer service skills
  • Detail-oriented
  • Strategic thinker
  • Skilled leader
  • Store displays
  • Goal-oriented
  • Staff training and development
Work History
Courtesy Clerk 08/2013 to 05/2014
Hy-Vee (Leawood) Leawood, KS
Started my career at Hy-Vee as a Courtesy Clerk at Leawood Hy-Vee, before it was closed in June 2014
Produce Clerk 08/2014 to 08/2015
Hy-Vee (OP2) Overland Park, KS
Caribou Coffee Shift Supervisor 08/2015 to 10/2017
Hy-Vee (OP2) Overland Park, KS
Frequently came up with new ideas and solutions to both solve problems, increase efficiency, and make a more enjoyable environment for the employees and the customers.

Adhered to and reinforced company policies  to create the best possible experience and product for the customer.

Led a team of up to seven people during rushes and stressful times.j

Utilized my employees' strengths to make the most efficient team possible, while actively working on improving each individuals' weaknesses.

Kept myself and my team educated on all our products, promotions, and other information so that we can answer customers' questions and upsell products.

Worked with the rest of the management team to communicate important information across all shifts.

If the manager was absent or otherwise occupied, I placed orders, made maintenance calls on espresso machines, got supplies from other locations if we ran out, and took care of disciplining employees.
Health Market Clerk 10/2017 to Current
Hy-Vee (Mission) Mission, KS
As needed, I place orders, work with vendors, help customers with special requests.

My manager has been training me in many of the duties of a manager, and left me in charge when she was gone for a week.

Built a strong rapport with everyone who works in the department, as well as those in the departments we work with a lot (such as GM, Frozen/Dairy, etc), and multiple regular customers and vendors.
Counselor 05/2012 to 08/2017
H Roe Bartle Boy Scout Reservation Osceola, MO
I've spent my past six summers working on staff at the H. Roe Bartle Scout Reservation so this entry represents all six of those summers

Ran multiple different program areas (not at once, but different summers), including multiple that had high safety risks such as shooting sports and BMX bike riding.

Gained excellent training and experience in both good leadership and good customer interaction/service.
High School Diploma: 2014 Blue Valley North High School - Overland Park, KS
I am an Eagle Scout.

Trained nearly every current member of management at my previous job (OP2 Caribou Coffee)
This resume is created in 7 minutes.
Dedicated Laundry Attendant motivated to maintain company and customer satisfaction and contribute to company success.
  • Detergent and additive expertise
  • Laundry folding
  • Laundry storage and distribution
  • Laundry equipment settings
  • Listening skills
  • Reliable and punctual
  • Teamwork oriented
  • Customer friendly
Melbourne All Suites Inn Melbourne, FL Laundry Attendant 09/2018 to 11/2018
  • Transported soiled laundry to washers to be cleaned.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Maintained correct equipment settings such as spin speed, temperature and fill level. 
  • Maintained work are organized and clean. 
  • Worked closely with team to ensure all work was completed. 

Lucky's Market Melbourne, FL Produce Clerk 09/2017 to 11/2017
  • Moved seasonal product to high flow areas to increase impulse purchasing and sales.
  • Organized inventory and performed breakdowns of produce.
  • Ensure that old or expired produce is removed and discarded.
  • Interacted with customers and worked closely with produce team.
High School Diploma 2009 Baldwin Senior High School , Baldwin, NY, United States
This resume is created in 7 minutes.
Professional Summary

Casino Dealer driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.


Home Health Care Assistant patient and empathetic to all  problems or concerns of an alzheimers patient.


Qualified Casino Manager  with fifteen years in fast-paced customer service and casino environment . Personable and professional under pressure.


Deli Clerk with expertise in delivering support services and resolving customer complaints. Trained in all aspects of operating an efficient and customer service friendly deli.
  • Exceptional communication skills
  • Floor set design expertise
  • Training development aptitude
  • Multi-line phone talent
  • Medical terminology knowledge
  • Local/state health laws knowledge
  • Mediation capability
  • Wide range of positions held
Work History
06/2016 to 06/2017
Prep Cook, Deli Clerk, Produce Clerk ,Dishwasher Albertsons Henderson, NV
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Performed all position responsibilities accurately and in a timely manner.



10/2013 to 05/2016
Home Health Assistant Earl D. Wilcox Henderson, Nevada
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Cooked appetizing and satisfying meals and snacks.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Reported any unusual circumstances in the patients' condition or environment.
  • Provided a comforting and soothing environment.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
  • Monitored expiration of medical supplies and medications.
  • Monitored expiration of medical supplies and medications.
01/2012 to 08/2013
Casino Dealer/Supervisor Club Fortune Casino Henderson, NV
  • Consistently provided professional, friendly and engaging service.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Participated in physical inventory counts every hour.
Dealing multiple games and answering any questions or concerns for guests and casino management.
12/2007 to 12/2012
Card Games Dealer. The Venetian Resort Hotel Casino Las Vegas, NV
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Served as the main liaison between customers, management and sales team.
  • Built long-term customer relationships and advised customers on purchases and promotions.

Dealt a variety of table games accurately and efficiently.  Helping guests with any questions about the property or gaming concerns.  I was responsible for many gaming regulations and money handed in by customer in an efficient and courtious manner.
05/1990 to 01/2008
Assistant Casino Manager Flamingo Las Vegas Las Vegas, NV
  • Generated new ideas with limited direction and varied internal client needs.
Assisted the Casino Manager with various tasks including scheduling over 100 dealers and supervisors.  Direct liaison  between surveillance  and casino floor.  Taking various classes to improve skills of Management, Casino Gaming Regulations, as well as the Gaming Control Boards requirements for operating the establishment.  Keeping accurate records of win/loss statements and following through on any given task.  Developing high end players toward our property with complimentaries  and promotional activities.
High School Diploma:
Basic High School - Henderson, Nevada
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Dependable and hard working Truck Driver with in-depth knowledge of specialized transportation equipment and an outstanding driving and safety record.
  • Dependable and reliable
  • Efficient trip planner
  • Cargo handling
  • Tanker Endorsement
  • Up-to-date on DOT regulations
  • Strong communicator
  • Air Brake Certification
  • Operation of refrigerated trailers
10/2017 to Current
Dump Truck Driver Goulet Trucking LLC Deerfield, MA
  • Picked up and delivered cargo in a tractor-trailer using knowledge of roads, highways and interstates.
  • Verified loads against shipping order and weight scales.
  • Completed a daily pre-trip inspection checklist before first delivery of the day, and post-trip at the end of everyday.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
09/2014 to 10/2017
Truck Driver/Delivery Driver PFG Springfield, MA
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
  • Loaded and unloaded trailers with mechanical freight handling equipment.
  • Delivered customer orders to homes and places of business within established time frames.
  • Operated a tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
  • Lifted freight and other objects of various shapes, sizes and weights up to 5,000 pounds.
04/2013 to 09/2014
Deli Clerk/ Produce Clerk Stop and Shop Wallingford, CT
  • Made sure shelves were always stocked
  • Assisted customers with various questions and tasks
  • Maintained a clean and safe "show" floor and employee area
  • Unloaded produce deliveries from truck
09/2009 to 04/2013
Dairy Farm Hand Wimler Farms, LLC Fulton, NY
  • Installed retaining walls, fences and planters.
  • Operated motorized vehicles and equipment such as skid loaders, dump trucks, pay loaders, excavators, etc.
  • Worked with livestock and was responsible for general health and well being of animals
  • building repairs, maintenance, and construction


Education and Training
CDL-A Certification: Combination Vehicles NTTS Liverpool, NY, United States
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Professional Summary
Customer Care expert with over 10 years of direct and indirect, inbound and outbound sales. Results driven and goal oriented individual with experience in both the private sector and the State and Federal governments.
Work History
Disaster Specialist Sep 2017 - Current
Professional Inc Caguas, Puerto Rico
  • Assist in disaster relief efforts 
  • Coordination of appointments for visits
  • Pick up and disposal of vegetative and non vegetative refuse 
  • 24/7 availability for disaster recovery effort
Customer Care Coordinator Aug 2014 - Sep 2017
Plaza Kids School Aguas Buenas, Puerto Rico
  • Planned sales forecasts and goals 
  • Executed sales strategies focused on revenue growth
  • Trained new employees
  • Directed sales agents to follow policies and procedures 
  • Followed through on customer feedback about services provided
Produce Clerk May 2013 - Aug 2014
Selectos Orocovis, Puerto Rico
  • Assisted customers by providing best options available for purchase
  • Dedicated time to answer customer questions about product quality
  • Answered telephone and department emails 
  • Surveyed customers to acquire valuable feedback
Exterminator Aug 2010 - May 2013
Computer Exterminating Bayamon, Puerto Rico
  • Serviced and fumigated residential and commercial properties 
  • Provided above and beyond customer service 
  • Set up appointments for Inspections 
  • Answered calls, emails and memos
High School Diploma: General Studies Jose Rojas Cortes Orocovis, Puerto Rico
  • Quality Customer Care and Sales techniques
  • Fully Bilingual in English and Spanish
  • POS, cash and credit card transaction knowledge
  • Federal Government contractor experience 
  • Hospitality and Restaurant Industries experience
This resume is created in 7 minutes.
Professional Summary
 Produce Clerk focused on maintaining a clean, safe and organized store that is appealing to customers. Categorizes and stocks merchandise with a high level of efficiency.
  • Customer-focused
  • Quick learner
  • Product stocking
  • Strong communication skills
  • Merchandising and displays
  • Basic math skills
  • Prioritizing
  • Scanner operation
  • Weights and measures
  • Microsoft Office Suite
  • Hand truck operation
  • Working in coolers and freezers
  • Bending, stooping and turning
  • Attention to detail
Work History
Produce Clerk, 10/2015 to Current
Loblaw Companies Ltd(Superstore North) 4450 Rochdale Blvd, Regina, SK S4X 4N9
  • Offered product samples, answered questions and helped customers find items.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Weighed and labeled products.
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Packaged and labeled products.
  • Unloaded customer bags into cars.
  • Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness.
  • Assisted guests with finding items.
  • Maintain clean, neat and properly stocked check stand area.
  • Kept cases and shelves clean and well stocked.
  • Set up advertising signs and displays on shelves, counters and tables.
Bachelor of Science: Computer Science, 2000
University Of Lagos - Lagos, Nigeria.
Microsoft Technology Associate
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Professional Profile

Fresh Assistant Store Leader with two years previous experience in the e-Commerce Supervisor role. Highly engaged in achieving results through the coaching and development of associates. Known for his positive attitude and calm demeanor through difficult or stressful situations.

  • Highly motivated
  • Friendly and outgoing
  • Employee development
  • Proficient in Baymax and Playbook
  • Supervision and training
  • Team management
  • Organization
  • Operational improvement
  • Communications
Assistant Store Leader | 04/2019 to Current
Kroger Co. - Logan, OH
  • Works closely with perishable departments to achieve desirable shrink results.
  • Communicates expectations with department leaders to ensure best practices and sales plans are followed.
  • Plans and collaborates with Store Recruiter to address store hiring needs.
  • Ensures New Hires are properly trained to be effective in their roles.
  • Ensures all departments follow safety guidelines and completes incident reports for timely Safety 360 completion.
  • Delivers excellent customer service and strives to provide highly satisfying shopping experiences.
Store E-Commerce Supervisor | 06/2017 to 04/2019
Kroger Co. - Lancaster, OH
  • Oversaw general operations of ClickList department
  • Wrote effective schedules to meet the needs of the business
  • Utilized KRT Audit tool to identify coaching opportunities within the department
  • Performed daily department huddles to coach and uplift associates
  • Performed Selector/Attendant tasks as needed to avoid late order situations
Assistant Head Produce | 10/2011 to 06/2017
Kroger Co. - Lancaster, OH
  • Role modeled and developed associates in execution of best practices.
  • Trained new employees for Produce department.
  • Attained a high level of customer satisfaction by implementing and directing associates in the Fresh and Friendly policies.
  • Ensured orders met customers needs and were written or reviewed in a timely manner.
Produce Clerk | 08/2002 to 10/2011
Kroger Co. - Lancaster, OH
Cashier | 06/2001 to 08/2002
Kroger Co. - Lancaster, OH
Courtesy Clerk | 08/2000 to 06/2001
Kroger Co., 931 - Lancaster, OH
Wm. V. Fisher Catholic H. S. - Lancaster, OH
High School Diploma
  • National Honor Society inductee
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Professional Summary

Conscientious  effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.

Dedicated Department  Manager with more than 17 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales.
Work History
Produce Department Manager, 02/2015 to Current
Giant food stores Willow Grove, Pa

  • Managed staff of 28 sales associates, 4 team leaders and 2 assistant managers.
  • Weekly sales in excess of 150,000 with additional online sales in excess of 50,000

Produce Department Manager, 08/2010 to 02/2015
Giant food stores Levittown, Pa
Increased department sales by 35% with total store trending 15%

Produce Department Manager, 07/2004 to 08/2010
Giant food stores Warminster, Pa
  • Division trainer for 300+ associates and salary management in a company program called Produce Excellence 
  • Received awards for most important department based on sales and production 

Produce Department Manager, 05/2000 to 07/2004
Giant food stores Bensalem, Pa
  • New store opening 

Produce Department Manager, 04/1999 to 05/2000
Giant food stores Yardley, Pa
  • Chosen for new store opening

Assistant Produce Manager, 06/1997 to 04/1999
Giant food stores Yardley, Pa

Produce Clerk, 09/1996 to 06/1997
Giant food stores Yardley, Pa

High School Diploma: 1997
Conwell-Egan catholic - Fairless hills, Pa
  • Excellent customer service skills
  • POS systems
  • Customer relations
  • Goal-oriented
  • Strategic thinker
  • Store displays
  • Opening and closing procedures
  • Hourly shift management
  • Personnel development
  • Merchandising
  • Detail-oriented
  • Mathematical aptitude
  • Staff training and development

This resume is created in 7 minutes.
Adaptable and ambitious individual with over 2 years of experience working at large warehouses. Highly effective in preparing orders by processing requests, pulling required items, packing and labeling them appropriately and ensuring timely transportation to delivery vehicles. Known for managing multiple tasks simultaneously using great attention to detail and multitasking abilities.
  • A high attention to detail
  • Customer-service focused
  • Safety-oriented
  • Multi-tasker
  • Familiar with RF systems
  • Packing and scanning orders
Package Handler/Picker 01/2016 to Current Staffmark Ontario, CA
  • Replenished floor stock and processed shipments to ensure product availability  for customers.
  • Pulled and packaged large volume of shipments daily and manually  record the weight into the computer system.
  •  Prepared mailing labels
  • Load/unload containers
Produce Clerk 01/2015 to 12/2015 Superior Grocers San Bernardino, CA
  • Conducted price checks for cashiers and service clerks.
  • Directed and managed all functions of the dairy, frozen, produce and bakery departments.
  •  Collected shopping carts and baskets from inside and outside the store.
  • Operated check stand equipment including cash register, scanner and scale.
Cashier 02/2014 to 12/2014 Mothers Nutritional Center (WIC) Moreno Valley, CA
  • Greeted all customers.
  • Executed cash transactions quickly and accurately.
  • Checked out customers and bagged items quickly.
Education and Training
High School Diploma 2018 Victorville Adult School Victorville, CA, Sanbernardino
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Professional Summary
Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation.
  • Experienced in stacks
  • Pneumatic tools use
  • Quality Assurance
  • Accuracy 
Work History
02/2016 to Current
Quality Inspector Formel D USA Inc. Greenville, SC
  • Documented inspection result; participated in disposition of product and verified product after rework was completed.
  • Performed mass trial test and prototype test of product printer mechanically, electrically and functionally, including software evaluation.
  • Discarded and rejected products, materials and equipment that did not meet specifications.
  • Monitored production operations for compliance with specifications and promptly reported defects.
10/2015 to 02/2016
Quality Inspector ForceOne Solutions Greer, SC
  • Identified and helped resolve non-conforming product issues.
  • Maintained a high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Inspected outbound shipments and conducted random sampling to ensure product quality.
11/2012 to 10/2015
Warehouse Associate/Forklift Operator C&S Wholesale Grocers Greenville, SC
  • Offloaded inbound merchandise, verified count and stock number, stacked on pallets, labeled pallets, processed documents, and relocated merchandise to proper location.
  • Demonstrated a strong desire to accomplish all tasks with integrity.
  • Knowledge in computer, 2-way radio, RF Scanner.
  • Ability to lift 50 pounds or more continuously.Ability to count accurately and performed basic math.
  • Operated Material Handling Equipment.
02/2010 to 11/2012
Deli Clerk/ Produce Clerk BI-LO Greenville, SC
  • Cooked and prepared all foods according to daily menu.
  • Prepared high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
  • Served meals, prepared food for delivery by using correct portioning, meeting outlined standards.
  • Cleaned kitchen after preparation and serving, maintaining high standards of cleanliness
High School Diploma:
Eastside High School - Taylors
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Professional Summary
Dedicated serviceman focused on applying 4 years of military logistic management experience to gain employment in the civilian sector. Exceptionally hard worker well-versed in supply and inventory management. Former military professional seeks role in operations management. Successful at building strategic partnerships and alliances and spearheading business relationships to achieve beneficial outcomes.
  • Critical thinking
  • First Aid certified
  • ASVAB Score of 78
  • Troubleshooting
  • Organized
  • Supervisor
  • Quick learner
  • Team leader
  • Complex data management
  • Adept multi-tasker
  • Project management
Work History
Cook/Server, 02/2007 to 04/2008
Sonic Drive-in Jacksonville, Florida
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Reduced food costs by [Number] percent by using seasonal ingredients, setting standards for portion size and minimizing waste.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Practiced safe food handling procedures at all times.
Produce Clerk, 06/2008 to 03/2014
Publix Jacksonville, Florida
  • Offered product samples, answered questions and helped customers find items.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Weighed and labeled products.
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
  • Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
  • Verified all deliveries against invoices and completed shortage and overage reports.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Unloaded trailers, received merchandise, verified orders and broke down produce loads.
  • Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness.
Aviation , 04/2014 to Current
Us Navy San Diego, CA
  • Consistently met deadlines and requirements for all production work orders.
  • Tracked personnel and supplies within the company.
  • Adjusted repaired systems to meet manufacturers' performance specifications.
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
  • Reviewed work orders and discussed them with supervisors.
  • Completed routine maintenance to prevent future breakdowns.
  • Managed and maintained the necessary level of supplies in the shop.
  • Disassembled engines and repaired or replaced defective parts.
  • Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
  • Operated and maintained equipment worth $40 Million+.
  • Maintained 100% accountability of all assigned equipment worth more than $40 Million+.
  • Supervised multiple personnel and shift maintenance to assure mission could be completed.
High School Diploma: 2010
Middleburg High School - Middleburg, FL
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Electrician with one year experience accurately troubleshooting systems such as:  Emergency Management Control Systems (EMCS) and variable frequency drives, direction on all electrical plans and specifications. Have developed excellent communications skills while working well with others. Hardworking construction worker who is dependable and reliable. Works well in a team setting. Skilled laborer who thrives independently or as a team member. Experienced construction laborer knowledgeable about the tools, materials and methods used in construction. Have earned my OSHA 10 card to recognize a safe and productive environment. 

  • Leadership
  • OSHA 10 Certified
  • Fixture installation
  • Detail-oriented
  • Architectural facade
  • Knowledge of Standard for Electrical Safety in the Workplace
  • Pipe laying
  • Floor set design
  • Visual displays
  • Store maintenance
  • Team player
  • Organized
  • Time management
  • Strong communication skills
  • Friendly and hardworking
02/2017 to 09/2017
Laborer Murphy Electric Las Vegas, Nevada
Assisted skilled workers with construction projects in all phases of rough and finish carpentry. Cleaned all construction areas to avoid hazards. Performed heavy labor such as ditch digging, paving and hauling. Continually cleaned work areas and equipment. Swept and cleaned roofs to prepare them for the application of new roofing materials. Arranged and stored materials, machines, tools and equipment.
03/2016 to 02/2017
Produce Clerk / Stocker Cardenas Super Market Las Vegas, NV
Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. 
Education and Training
High School Diploma: General Studies Clark County School District Adult Education Las Vegas, NV, U.S.A.
General Studies Eldorado High School Las Vegas, NV, U.S.A.
Extra-Curricular Activities
2013 - Eldorado High School - Auto Technology Club - Worked on teachers cars and cars in the shop.
2014 - Chess Club - Team Captain - President - Third Place - District Tournament