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Professional Summary

Detail-oriented procurement professional specializing in vendor and customer relations, product sourcing and purchasing. Organized and proactive with exemplary project management abilities, communication skills and planning.  Well schooled in contract negotiations and implementation,  proactive in addressing and resolving problems. Seeking a procurement position in need of a skilled and diligent leader who is dedicated to continuous process improvement and cost reduction in the face of rapidly evolving and changing markets.

  • Time and Project management
  • Communication and Active Listening
  • Bilingual German and English
  • Negotiation
  • Supplier Selection
  • Purchasing and Requisitions
  • Materials accountability
  • Judgment and Decision Making
  • Analyzing and Sourcing
  • SAP
  • Microsoft Office proficient
  • Vendor relationship management
Work History
Yoga Teacher, 04/2017 to Current
YMCA Columbus, GA

200 hour certified Yoga Teacher

Purchaser, 03/2008 to 10/2015
ZF Friedrichshafen AG Schweinfurt, Germany

Purchasing Capital Goods Department

Paid Internship, 08/2007 to 02/2008
ZF Friedrichshafen AG Schweinfurt, Germany

Purchasing Capital Goods Department

Degree Thesis: "User requirements specification model for machines and facilities - developing an intranet-based model for user requirements specifications including the "Global Competence" strategy of ZF Sachs AG"

Laboratory Assistant, 06/1996 to 07/2007
Labor Dr. Maier-Winter Schweinfurt, Germany

Equipment Inventory, Restocking, Ordering and Document Filing

Second Practical Study Semester, 09/2005 to 03/2006
Audi AG Ingolstadt, Germany

Production Planning Department for Body Construction

Project Work: "Transfer of Audi A4 (generation B6) and Audi TT (Type 8N) service parts in body constructions"

Mathematics Tutor, 09/2004 to 07/2005
Prologo Schweinfurt, Germany
First Practical Study Semester, 03/2003 to 08/2003
FAG Kugelfischer AG Schweinfurt, Germany

Multiple Industrial Fabrication Departments: Welding Engineering, Hardening Shop, Punching and Pressing, Metallography, Production Systems External Machining, Forge Manufacturing, Production Systems Installation Engineering and Forge Maintenance

Pre-Study Internship, 02/2003 to 03/2003
FAG Kugelfischer AG Schweinfurt, Germany

Basic Training in metal; milling, turning and welding technology

Diplom-Wirtschaftsingenieur (FH): Business Administration and Engineering, 2008
University of Applied Sciences Würzburg-Schweinfurt - Germany

Education is equivalent to a BS Degree with Advanced Studies

Field: Mechanical Engineering

Specialized Elective Subject Group: Marketing

General Elective Subjects: Spanish I-IV, Japanese I

Relevant Experience
  • Procuring parts, machines, and equipment
  • Assumed commodity group responsibility for balancing machines
  • Supervised ZF Sachs Mechanical Engineering Department in the Resident Buyer position
  • Processed purchasing inquiries
  • Vendor bid evaluation with relevant technical and commercial clarifications
  • Vendor sourcing, vendor proficiency evaluations and vendor liaison
  • Conducted negotiations (verifying framework contract conditions, company needs, ect.)
  • Processed and finalized contracts
  • Settlement and auditing of contracts
  • Assisted in a supporting role in organizing the first ZF supplier conference for machines and equipment vendors and suppliers
  • Defined and determined process operations between purchasing and mechanical engineering departments
  • Participated in superior projects (eBusInstand: Standardization and Optimization of eProcurement for Industrial Maintenance Services) along with strategic purchasing for business needs
  • Procured and distributed any necessary replacement machine parts to respective departments
  • Central contact person responsible for analysis and the issuance of reports for the purchasing department of investment, construction works, and energy in the global purchasing controlling system (PCS)
This resume is created in 7 minutes.
Seasoned Purchasing Manager, experienced in all aspects of purchasing, strategic planning, supplier selection, consolidation, qualification, sourcing, cost reduction and value analysis initiatives, currently working towards SCMP designation online.
Key Skills
  • Procurement
  • Project Management
  • Vendor Management
  • Supply Chain Management
  • RFP Process
  • Contracts
  • Team Building
  • Microsoft Office Suite
Purchaser Jan 2012 to Current
Heart and Stroke Foundation of Canada Toronto, ON
  • Spearheaded supply chain consolidation across all regions through centralized warehousing, purchasing, shipping and inventory control process resulting in a savings of 17%
  • Led in procurement and management of vendors for print, digital and incentives across multiple, national programs achieving business goals through "win-win" approach to negotiations and stakeholders
  • Managed timelines, contracts and multi-million dollar expenditures through development of tracking tools and simplified case management approach
  • Developed excel based scenario planning template to assess RFQs across multiple dimensions for key Foundation programs ensuring optimal vendor selection and timely "C" suite buy in
  • Initiated process to expand vendor network through comprehensive RFP process leading to addition of 2 new vendors resulting in a 20% savings 
  • Established mentor relationship with the team by fostering collaborative working environment to further professional development in the areas of print production, procurement process and vendor management
  • Facilitated ongoing participation of the purchasing team in strategic program sessions during development phase by demonstrating procurement value at the outset through innovative ideas, costing scenarios and timeline knowledge
  • Consistently demonstrated Foundation values and leadership as Captain BIG Bike 2016, co-captain 2015,Staff Lead Heart Healthy Lunch, Staff Lead Blind Auction for Bike Month and P2P Volunteer Canvasser
Production Manager Jan 2006 to Dec 2012
Armstrong Partnership LLP Toronto, ON
  • Managed production process end to end from concept development to material delivery across a range of multi-faceted, complex, multi-million dollar programs,
  • Managed department requirements including, hiring and management oversight of freelancers to address work flow
  • Led development and execution of new audio visual and static POP displays including packaging, kitting, fulfillment, digital integration (QR codes) and inventory management
  • Spearheaded procurement and production for national outdoor festival , co-ordinating with regional suppliers and clients to develop print, outdoor signage and structures according to location footprint, including releases, storage, set-up and take down
  • Introduced collaborative working process with vendors and clients to achieve improved efficiencies in direct mail programs through consideration of web, litho, digital and trafficking options
  • Initiated annual cross functional presentation of new developments in print technology, direct mail and premiums
Senior Production Manager Dec 2000 to Jan 2006
Jeffrey Simbrow Associates Inc. Toronto, ON
  • Purchased all materials on key accounts, managing in excess of $1 MM annually
  • Tendered bids and sourced suppliers for print production, radio production, model agencies, photostudios, creative development, mail houses, translation services and digital media
  • Managed budgets and reconciliations on all aspects of projects, including internal and external suppliers from job initiation to client delivery
  • Scheduled studio time and managed docket process to ensure timely delivery in accordance with approved budgets
  • Charged with managing and hiring of free lancers and training of new staff
Production Manager Fidelity Group Pensions Canada Jan 1997 to Dec 2000
Fidelity Investments Canada Ltd Toronto, ON
  • Purchased print for the department in excess of $1.5 MM annually
  • Managed inventory control on all forms and kits through Fidelity warehouse
  • Executed departmental direct mail initiatives (minimum of 4 campaigns per year)
Graphic Communications Program 1996 Ryerson University Toronto, ON
This resume is created in 7 minutes.
Professional Summary
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.
  • Quick learner
  • Strong problem solving aptitude
  • Customer-oriented
  • Organized multi-tasker
  • Friendly and helpful
  • Dedicated team player
Work History
01/2017 to 08/2017
Housekeeping and Maintenance Red River Youth Academy Norman, OK
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Dusted picture frames and wall hangings with a cloth.
  • Removed waste paper and other trash from the premises to designated area.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Swept and washed all hard surface floors.
  • Responsible for the cleaning, maintenance and care of building and grounds.
  • Completed maintenance duties including, but not limited to, patching holes in walls and replacing tile.
11/2014 to 07/2016
Quality Technician Cameron Valves Oklahoma City, OK
  • Inspected outbound shipments of industrial oil field valves and conducted random sampling to ensure product quality. 
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Maintained a high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Identified and helped resolve non-conforming product issues.
  • Maintained records including work orders, test results, etc. in database.
01/2014 to 11/2014
Purchaser and Inventory Clerk Machine Tools Supply Tinker Air Force Base; Oklahoma City, OK
  • Managed inventory and office supply purchases.
  • Communicated with vendors regarding inventory needs.
  • Tracked inventory shipments.
  • Maintained key item stock levels.
  • Conferred with sales and purchasing to match customer preferences.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
03/2012 to 12/2013
Data Systems Associate Hitachi Data Systems Norman, OK
  • Worked in manufacturing department to test the performance of data storage systems.
  • Ran numerous tests and programs on storage platforms to ensure highest standard of customer satisfaction.
  • Worked in the production department to build data storage systems to company and customer specifications.
07/2010 to 03/2011
Customer Relations Chickasaw Nation Industries Oklahoma City, OK
  • Worked under the Medicare Secondary Payer Recovery Contract (MSPRC) to identify claims erroneously paid for by Medicare.
  • Answered incoming telephone and mail correspondence inquiries submitted by attorneys as well as insurance companies.  
  • Researched Medicare's interest in liability, no fault, and worker's compensation cases and worked towards resolutions.
11/2009 to 07/2010
Financial Service Advisor Sitel Norman, OK
  • Answered incoming telephone calls as primary contact for Chase Bank.
  • Assisted consumers regarding options for refinancing, origination, and loss mitigation.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Submitted loan applications to the underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Maintained friendly and professional customer interactions.
11/2007 to 11/2009
Floor Specialist University of Oklahoma Norman, OK
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Spot cleaned furniture and carpet.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Steam cleaned and shampooed carpeted areas.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Kept janitorial closets clean and organized.
04/2007 to 10/2007
Warehouse Associate Hobby Lobby Distribution Oklahoma City, OK
  • Loaded and unloaded pieces into boxes for shipment.
  • Maximized sales by shipping on time and accurately.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Received, stored and shipped goods and materials.
  • Sorted cargo before loading and unloading.
  • Verified computations against physical count of stock.
  • Swept floors and stored equipment at the end of each shift.
High School Diploma:
Stroud High School - Stroud, Oklahoma
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Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Offering experience in both corporate and non-profit office environments.
08/2014 to Current
Administrative Assistant GoodSeed USA Coeur d'Alene, ID Assisted departments with daily operations, including research and execution of projects. Developed procedures for site safety and compliance. Assisted with human resources and managed volunteers. Streamlined inventory processes including warehouse management. Managed international shipping needs and processes. Managed the front office and customer service needs of the organization. Assisted with event planning, including logistics, travel, and communications.
06/2010 to 08/2014
Maintenance Purchaser Domtar Washington Court House, OH Managed all aspects of purchasing for the maintenance department. Coordinated with departments for the completion of projects, from planning to installation. Managed inventory with improvements in accuracy, space management, and efficiency while maintaining a balanced budget. Fleet management with an improvement in equipment quality and reduction of costs. Developed and implemented an improved recycling program for department. Assisted Safety Coordinator with compliance programs as well as managing the SDS documentation and materials, PPE documentation and materials, and First Aid supplies for facility.
10/2009 to 06/2010
Front Office Receptionist Accel Temporary Services LLC Washington Court House, OH Receptionist for front office. Assisted Safety Coordinator with safety and compliance programs. Assisted Human Resources department with compliance documentation. Interim Maintenance Purchaser.
12/2003 to 12/2004
Youth Treatment Specialist Gibault Springfield, OH Responsible for girl's dorm, including daily care of clients and facility.  Worked with clients and management to develop programs to meet the therapy goals of clients. Worked with clients, staff, and management to develop and implement activities for clients. Developed and led therapeutic group sessions.
09/2001 to 06/2003
Assistant Resident Director Camp Jabez Xenia, OH Assisted with daily care and management of livestock and facility. Assisted director in developing programs for clients. Developed a volunteer program for facility and coordinated with volunteers on needs and projects.  Events coordinator for various programs with clients and community.
01/1998 to 06/1999
Clerical Assistant Billy Graham Evangelistic Association Minneapolis, MN Responsible for handling sensitive issue mail for the organization. Accurate filing and general office organization.
This resume is created in 7 minutes.
Career Overview

Innovative, results-oriented with extensive experience in various industries and office settings. I am a detailed and goal-focused business professional that can successfully deliver exceptional customer service to all clients. In my work history I have demonstrated ability to achieve targeted goals, meet budgets, and excel in challenging situations. Skilled with creative problem solving, utilization of critical thinking skills, and effective communication expertise. I strive to successfully answer all internal and external inquiries while consistently focusing on strategic goals of the organization. Capable of leading, developing, and successfully implementing administrative processes to further business goals.

Educational Background
MBA : Business , 2011 Middle TN State University Murfreesboro, TN

Focus Finance

BBA : Business/ Management , 08 University of Tennessee Martin, TN

Honors Student

Work Experience
January 2014 to Current
Travel Traders/ Opryland Hotel Nashville, TN

Manage merchandise bought/sold- damage out goods- manage inventory database - implement planograms/ floor layouts

Assistant Manager
September 2013 to Current
Sprint Brentwood, TN

oversee store compliances - cash management - customer service -schedule employees

October 2011 to August 2013
Radio Shack Atlanta, GA

manage inventory- schedule employees- managed purchased goods-reported sales to district - hired employees

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Energetic work attitude
  • Adaptive team player
  • Large cash/check deposits expert
  • Store maintenance ability
  • Inventory control familiarity
  • Customer service expert
  • Telecommunication skills
  • computer software literate: Java-Excel- Word -Etc..

Alex Hayley Scholarship Recipient, 2009

College of Business Scholar Honoree

Dean's List 2007-2008

New Comer of the Year, 2005

4 Year Student Athlete @ UTM

This resume is created in 7 minutes.
Professional Overview

To obtain a position where I can utilize the education, the skills, the knowledge and the work experience I have acquired.

Summary of Skills
  • Excellent customer service
  • Bilingual (English/Spanish)
  • Ability to Translate and Interpret from English to Spanish or vice-versa
  • Knowledge and ability in Production Training and Quality Control Inspector Certification
  • Time Management and Organizational Skills
  • Strong Interpersonal Skills
  • Results Oriented
  • Knowledge in Purchasing, Stocking and Inventory Control
  • Certified Nursing Assistant (CNA)
Work Experience
PREMIER SENIOR HOME CARE Palm Desert, CA Caregiver 05/2010 to 05/2014

Accompany the client to doctor appointments, prepare and serve meals, perform household errands, medication reminders, provide hygiene assistance, laundry, housekeeping, contribute to client's socialization and encourage client to be more active.

INDIO NURSING AND REHABILITATION CENTER Indio, CA Nurse Assistant (CNA) 06/2011 to 07/2011

Check and record vital signs on a daily basis, assist patients with bedpans and urinals, prepare and check food trays, assist with feeding as needed, manage personal hygiene, bathing, dressing and grooming, record patients information in charts, transport patients between procedure rooms and appointments, answer light calls and respond to emergencies, turn and position patients as required.

INDIO SUPER 8 MOTEL Indio, CA NIght Auditor 02/2008 to 12/2009

Reconcile and close out daily financial activities, prepare daily reports and distribute as directed, liaison during night hours, perform front desk functions as required, answer phone calls and notify guests of messages, book reservations, handle guest requests and complaints, and prepare continental breakfast

MARSHALLS CLEANERS Indio, CA Desk Clerk 07/2008 to 09/2008

Front counter customer service, cashier, sort and tag clothing for specific services.

CHROMALLOY SOUTHWEST (Mexico Facility) Calexico, CA Senior Purchaser 07/1994 to 03/2007

Locate appropriate vendors, negotiate prices, ensure products arrive on time, maintain inventory levels, place purchase orders in a timely manner, file purchase orders accurately, mail hard copies to vendors, review and approve invoices for payment and perform other duties as required.

ENSAMBLES DEL PACIFICO (General Dynamics) Tijuana, MX Instructor / Trainer 01/1989 to 05/1994

Train and certify new employees in the courses of crimping, harness assembly, how to solder with soldering iron, assembly and soldering printed circuit boards and hot air connectors. Teach new employees to accurately read blue prints and to use a 6-inch scale. File and maintain records of employees, identification, certifications and qualifications.

2010 Country Villa Home Care, Rancho Mirage, CA

Internship Training

2010 College of the Desert, Palm Desert, CA

Certified Nurse Assistant (CNA)

Vocational English Skills (90 hrs.)

2010 Weil Institute of Critical Care Medicine - Palm Desert, CA

CPR Certificate

2010 Premier Senior Home Care - Palm Desert, CA

How to Communicate with someone who has Alzheimer's or Related Dementia

How to Communicate with someone who has Hearing Loss

How to Communicate with someone who has Aphasia

Cultural Competence

2008 Desert Sands Adult School - Indio, CA

General Education Diploma