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Summary

To obtain a part time Merchandiser Position with a strong and growth oriented company and excel professionally over the long term.

I will be an asset to your company; by increasing sales, providing excellent client service, building loyalty and increasing company profits.

Skills
  • National account management
  • Market trend analysis
  • In-depth knowledge of Salesforce
  • Sales and contact reports
  • Detail-oriented data analysis
  • Team oriented
  • Persistence
  • Excellent customer service skills
  • Organized
  • Great work ethic
  • Adaptable
  • Positive attitude
Work History
Retail Merchandiser 03/2009 to 03/2011
Spar Group Inc Auburn Hills, Michigan, United States
  • Organized store merchandise racks by size, style and color.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Created visual marketing and styled window displays.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Established strong vendor relationships to maintain and support the business.
Account Representative 02/2017 to Current
RRDonnelley(6 month contract) St. Charles, Illinois
  • Use Salesforce and CRM to manage 400 accounts with revenue of $900K.
  • Use Excel Access reports tool, to manage sales trends of each account.
  • Service over 50 accounts daily thru warm calls; cross selling, providing solutions for clients questions.
  • Continuous training to gain product knowledge, to increase sales.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Insurance Agent/Customer Service 10/2016 to 12/2016
Trunnell Insurance Naperville, Illinois
Account Agent 06/2008 to 06/2016
AAA Auto Club Group(store closed) St. Charles, Illinois
  • Managed a portfolio of over 400 accounts totaling $700,000 in sales.
  • Talent/persistence to obtain new and existing account business.
  • Met or exceeded sales goals each month/year.
  • Pro-efficient with Microsoft Office, Salesforce , CRM and technology.   
  • Called accounts on daily basis; cross sold, asked for referrals, increased policy retention. 
  •  Strong organizational and time management skills.
Financial Service Rep 03/2007 to 06/2008
American General Finance Hanover Park, Illinois
Sales Manager Trainee 06/2005 to 01/2007
Enterprise Rent A Car Aurora, Illinois
  • Managed kiosk at car dealership at Aurora Auto Mall for one year.
  • left for low compensation).
Store Manager/Trainer 06/1999 to 01/2005
Jacob Bros. Bagels Hillside, Illinois
Food and Beverage Manager 01/1997 to 01/1999
Sheraton Hotels Rosemont, Illinois
  • Left to be store manager for ground floor opportunity).
Store Manager 01/1993 to 01/1997
Kenny Rogers Roasters Tracy, California
  • Moved back to Chicago, Illinois to be with family).
Education
Master of Arts: Education, k-9 June 2010 University of Phoenix - Chicago, IL. G.P.A-3.89
Bachelor of Science: Agri-business March 1992 Michigan State University - East Lansing, Michigan Food Systems Management and Economics, Business courses G.P.A.-3.0
Additional Information

Enjoy helping people, health/fitness, world travel, music, continuing education, cooking/food.
This resume is created in 7 minutes.
Summary
Upbeat and flexible sale associate with 4 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.
Skills
  • Cash handling accuracy
  • Store planning and design
  • Detail-oriented
  • Superb sales professional
  • Proficient in MS Office
  • Excellent multi-tasker
Experience
03/2016 to Current
Sales Associate Lane Bryant Bellingham, WA Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Maintained visually appealing and effective displays for the entire store.
03/2015 to 02/2016
Sales consultant Sears Silverdale, WA Informed customers about all product lines and services offered by the company. Answered customers' questions and addressed problems and complaints in person and via phone.  Kept current on market and product trends to effectively answer customer questions.
04/2014 to 03/2015
Retail Merchandiser SAS Retail Bremerton, WA Organized and located inventory and updated store spreadsheets. Upheld stock levels and proper pricing for multiple product lines. Effectively communicated and coordinated execution of the planogram with store management. Built effective relationships with each store to develop superior customer satisfaction.
09/2013 to 07/2014
Nannying Bothell, WA Organized activities that developed children's physical, emotional and social growth. Made nutritious snacks and meals for children. Taught personal care behaviors, including toilet training and feeding. children. Monitored children's play activities to verify safety and wellness. Coordinated field trips to local parks, fire stations and zoos.
This resume is created in 7 minutes.
Summary

Organized Retail Merchandiser successful at maximizing sales by assuring that product supplies are meeting with consumer demands. Versed in using and assembling product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage.

Skills
  • Fluent in Spanish
  • Inventory control procedures
  • Excellent communicator
  • Flexible scheduling
  • Great problem solver
  • Store/Backroom maintenance
  • Customer- and service-oriented
  • Organized
  • Attentive
  • Determined
  • Energetic self-starter
  • Results-driven
  • Approachable
  • Reliable and punctual
Experience
Retail Merchandiser 08/2015 to 01/2017 Spar Group Hamilton, ON
Designed displays to make the store experience interactive and engaging by arranging items in favorable positions and areas of the store for optimal sales. Organized and located inventory and updated store spreadsheets. Selected merchandise based on the most favorable price and quality. Effectively communicated and planned execution of the planogram with store management. Ran weekly and monthly strategy reports to analyze business trends and make accommodations.
Education and Training
High School Diploma 2018 Bishop Tonnos Ancaster, ON, Canada Continuing education in Bishop Tonnos Catholic Secondary (Grade 12)
Certifications
CPR Certified
This resume is created in 7 minutes.
Professional Summary
Enthusiastic self-starter with excellent customer service skills, who is skilled at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Restaurant and Retail. Passionate about fashion retail. Seeking a part time shift or makeup artist position in a Department or Makeup Specialty store.
Skills
  • addressing customer concerns, facility management, injections, Inventory Management, phlebotomy, pricing strategies, sales, visual displays
Work History
January 2016-Current Medical Assistant Intern | Ave Maria Braden Clinic | Ave Maria, FL
  • I am currently a volunteer Medical Assistant at the local Medical Clinic and perform tasks such as securing vitals on the patients, phlebotomy, injections, and communicating the symptoms of the patient correctly to the Doctor and taking care of the paperwork and computer work needed there.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Supervised and managed the daily activities of a clinical team consisting of Number physicians, nurses and support staff.
  • Recruited, hired, trained and coached on average of Number new employees per year.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Created and maintained computerized record management systems to record and process data and generate reports.
June 2015-September 2015 Ave Maria University under Brian Scanlan | Ave Maria, FL
  • For the summer of 2015, I took care of all of the dorms and the apartments of Ave Maria University with a small team, checking each location for cleanliness, utilities, and securing for them the appropriate conveniences Ave Maria provides.
  • My responsibilities and skills here included: Earned management trust by serving as key holder, responsibly opening and closing store.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Recommended alternative items if product was out of stock.
December 2013-February 2014 Retail Merchandiser | Ave Maria Campus Store | Ave Maria, FL
  • Campus Store employee December 2014 - Unpacking, stocking, moving, setting up, organizing and taking inventory for the store at the time of the grand opening were all included in my responsibilities.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Executed in-season pricing strategies, including promotions and markdowns to reach financial targets of Number.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Folded and arranged garments in attractive displays.
  • Recommended alternative items if product was out of stock.
May 2012-January 2014 Hostess/ Server Assistant, Cashier | Milano's Pizzaria and Eatery of Ave Maria | Ave Maria, FL
  • As an employee of a small Italian restaurant, I had to multitask as seating hostess, cashier and server each shift.
  • My responsibilities there included making sure that all in house and to-go orders were prepared and delivered properly, that every order was placed properly in the computer and delivered to the kitchen, and to serve the customer.
  • Some skills I acquired and learned there were the following: Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Verified cash drawer against the day's receipts.
  • Resolved guest complaints quickly and efficiently.
  • Assisted co-workers whenever possible.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Served beverages, breads and butter and replenished items as necessary.
  • Folded napkins throughout the day to maintain an adequate supply.
Education
2014 High School Diploma: St Elizabeth Ann Seton Church