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Objective

Ambitious new graduate equipped with strong interpersonal skills as well as a passionate desire for a career in social work. Aiming to set others at ease and structure treatment plans around each clients strengths and promise to provide the highest level of care possible.

Skills
  • Detail-oriented
  • Excellent interpersonal skills
  • Natural leader
  • Highly organized 
  • Empathetic  
  • Energetic
  • Calm and level-headed under duress 
  • Electronic Learning Systems (D2L, Blackboard)
  • Excellent multi-tasker
  • Strong communication skills
  • Proficient in MS Office
  • Medical terminology knowledge 
  • Valid VA driver's license 
Experience
06/2019 - Current Home Caregiver Thompson Family | Fort Mitchell, VA
  • Developed strong and trusting rapport with patient to facilitate best possible care and assistance
  • Worked to improve patient outlook and daily living through compassionate care
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
  • Supervise frequent activities such as medication and personal hygiene to ensure safety
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming
06/2018 - 05/2019 Retail Sales Associate Plato's Closet | Christiansburg, VA
  • Helped customers by answering questions and locating merchandise
  • Greeted each customer and offered to assist them to provide excellent customer service
  • Assisted in ringing up sales at registers and bagging merchandise
  • Performed floor moves, merchandising, display maintenance and housekeeping
  • Maintained friendly and professional customer interactions
  • Maintained visually appealing and effective displays for the entire store
  • Educated customers on product and service offerings
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
  • Delivered top quality customer service in a professional manner while managing multiple tasks
08/2017 - 01/2018 Children's Counseling Intern Women's Resource Center of the New River Valley | Radford , VA
  • Assess the needs of each child and provide therapeutic, educational, and recreational services during their stay. 
  • Work with residents to identify barriers, set goals and take steps to achieve their aspirations. 
  • Quickly responded to crisis situations when mental health and behavioral issues arose.
  • Assisted patients with dealing with domestic violence realities and developing coping skills.
  • Communicated with challenged and troubled children in an effort to exact a positive impact and influence.
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Mentored children and offered empowering leadership during recreational and academic activities.
05/2016 - 12/2018 Work Study Office Assistant Radford University Department of Accounting, Finance, and Business Law | Radford, VA
  • Manage the receptionist area
  • Greet office visitors, respond to telephone and in-person requests
  • Maintain and organize electronic and paper files
  • Disperse incoming mail to recipients throughout the office
  • Fax and scan documents
01/2014 - 02/2018 Certified Nursing Assistant Sentara Meadowview Terrace | Clarksville, VA
  • Preform nursing care including bathing, grooming, dressing, feeding, vital monitoring and transporting for 15 patients per shift
  • Executing emergency life-saving procedures if needed
  • Utilize strong assessment skills to determine necessary patient care
  • Work as part of team to ensure proper care of body mechanics and safety of patient
  • Clean and organize patients' living quarters
  • Exhibited compassionate care and communication with regard to issues of death and dying
  • Chart mood changes, mobility activity, eating percentages, and daily inputs and outputs on residents
  • Comfort patients and provide them with reassurance and encouragement
09/2013 - 05/2014 Tutor Lil' Creations Daycare | Clarksville, VA
  •  Tutored children individually and in small groups to help them with difficult subjects.
  • Worked with school age kids from Kindergarten-6th grade 
  • Enforced disciplinary limits to create a structured environment for learning
  • Supplied one-on-one attention to each student, while maintaining overall focus on the entire group (normally 10-20 students) 
  • Supported students in developing strategies for individual needs 
  • Applied the positive reinforcement method to redirect negative behaviors.
05/2013 - 02/2014 Food Service Assistant Sentara Meadowview Terrace | Clarksville, VA
  • Served meals and snacks according to prescribed diets
  • Operated large-volume cooking equipment
  • Carefully maintained sanitation, health and safety standards in all work areas
  • Performed general maintenance duties, including mopping floors, washing dishes, cleaning counter tops and emptying grease traps
  • Quickly unloaded product shipments and stocked freezers
  • Sensitive to the needs of geriatric patients
05/2011 - 05/2013 Caterer Cooper's Landing Inn and Traveler's Tavern | Clarksville, VA
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators
  • Cleaned and prepared various foods for cooking or serving
  • Managed preparation and presentation of the desserts for all catered events
  • Dishwasher duties
Education
2018 Bachelor of Science: Interdisciplinary Studies - Psychology and Social Work Radford University | | Radford, VA, USA
  • Focused on Social Work and Psychology
  • Plan to continue education to MSW
  • Major in Social Work and Psychology
  • 3.15 GPA
Associate of Science: Pre-Nursing South Side Virginia Community College | | Keysville, VA, USA
  • Coursework in pre-nursing
  • Cumulative GPA: 3.6
  • Member of Phi Theta Kappa National Honor Society
  • President's List Fall 2015
  • Awarded Tobacco Region Scholarship
High School Diploma Bluestone High School | | Skipwith, VA, USA
  • Nursing Assistant Certification (College credit class)
  • CPR/First Aid Certification
  • Honor Roll Fall and Spring 2014
Accomplishments

Awarded the Clarksville Ruritan Scholarship two years in a row, Dr. Jesse J. Bates Scholarship, and the Tobacco Region Scholarship.

Member of Women with a Heart for Missions Committee, Radford Crafty Club and Radford Social Work Club

Earned Dean's List at Radford University Spring 2017

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Professional Summary

Bachelor of Commerce (hons.) Graduate aiming to launch a career in Project Management. Outgoing, enthusiastic people person with strengths in networking, communication, relationship-building and project management

Skills
  • Advanced Google Analytics Certification
  • Microsoft Office proficiency
  • Intermediate language skills in French and Spanish
  • Salesforce and SalesPad CRM
  • Scheduling understanding
  • Project planning and development
  • Sales reporting
  • Email and Social Media Marketing
Education
Masters Certificate : Project Management , 2019
Concordia University- John Molson School Of Business - Montréal, QC
Bachelor of Commerce - Honours: Double Major in Supply Chain Management And Marketing, 2016
The University Of Manitoba - Winnipeg
Work History
Community Engagement Coordinator, 07/2019 to 02/2020
Diabetes CanadaWinnipeg, MB
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships
  • Set clearly defined goals to drive major initiatives, including increased stakeholder engagement, sales, online presence, brand awareness and social media traffic
  • Planned and organized special events, solicited corporate sponsorship and set up matching gift donations to reach financial targets
  • Composed proposals and fundraising programs to raise capital for non-profit organizations
Sales Manager, 04/2018 to 06/2019
CareerUpMontréal, QC
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing the servicing of existing customer accounts
  • Consistently hit and exceeded sales goals by 20%
  • Increased sales by 40% with the execution of full sales cycle processing from initial lead processing through conversion and closing
  • Created momentum for reaching goals in sales staff through effective coaching
Account Manager, 01/2016 to 01/2018
Kahunaverse Sports GroupWinnipeg, MB
  • Deal directly in generating new business by selling custom team apparel and sports equipment to Schools, Organizations, Amateur and Professional Sports teams
  • Building trust based relationships with clients to ensure the development of a loyal customer base
  • Created sales contacts with on- and off-premise accounts
  • Visited clients on-site to give benefit-oriented sales presentations
  • Contacted satisfied customers to offer additional services
  • Resolved customer concerns promptly to maintain satisfaction
  • Reached and exceeded annual sales goal of $300,000
Assistant Retail Manager, 01/2014 to 01/2016
Home Run SportsWinnipeg, MB
  • Lead weekly retail staff meetings
  • Responsible for the training of new employees
  • Provided guidance and problem solving skills for the retail floor when faced with difficult situations
  • Responsible for delegating merchandising and signing off on all retail floor operations
  • Purchased wholesale products from various supplier in excess of $100,000
Volunteer Experience

Vincent Massey Collegiate, August 2014 to Present

Positional Coach and Defensive Coordinator for the Vincent Massey Collegiate Junior Varsity and Varsity football program

  • Responsible for teaching the fundamentals of the sport of football at both the physical and intellectual levels to 50+ athletes aged 15-18
  • Ensure that the nature of competition is embraced in a respectful yet enthusiastic nature
  • Provide year round guidance and emotional support for the young athletes
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Professional Summary

Superior communicator with strengths lying in interpersonal skills, creativity, and passion for marketing. High attention to detail with an interest in learning new things and an exceptional focus ok achieving organizational goals. Focused, ambitious and extremely motivated digital marketer who is highly effective in establishing and maintaining relationships with existing and potential clients through the digital world. Seeking to create global recognition for Aritzia and it's exclusive brands.

Skills
  • Self-motivated
  • Persuasive negotiator
  • Fluent in Farsi
  • Detail-oriented
  • Dedicated team player
  • Superior organizational skills
  • Adept multi-tasker
  • Networking enthusiast
  • MS Windows proficient
  • Quick learner
  • Passion for marketing
  • Passion for fashion
  • Strong interpersonal skills
  • Positive outlook
  • Energetic and driven
  • Motivated team player
  • Excellent communication skills
  • Excellent work ethic
Work History
Marketing Retail Director, 06/2019 to Current
Golmar Factory Tehran
  • Monitored social media and online sources for industry trends.
  • Carried out events for the launch of new products.
  • Helped in designing packaging of the products.
  • Translated the brands vision and purpose into their marketing strategy to make it unique to the brand.
  • Collaborated with the design, e commerce and merchandise team to create a more effective marketing for the brand.
  • Making the brand more known to the public via marketing tactics.
Cards Advisor, 06/2018 to 06/2019
Royal Bank of Canada Vancouver, British Columbia
  • Help clients on the phone with anything regarding their credit card.
  • Carried out different tasks on the computer processing the clients needs.
  • Carried out sales regarding limit increases, product change and balance transfers.
  • listen actively to clients on the phone and master the art of multi tasking.
  • Responded to customer requests via telephone and email.
cutomer representative, 05/2017 to 05/2018
Kiehl's since 1851 1021 Robson street



  • Greet customers upon entrance to the store and determined appropriate servicing needs.
  • create an elevated customer experience to generate a loyal client base and build relationships.
  • Provide product description and knowledge of merchandise.
  • Process purchases and complete various administrative tasks to resolve issues efficiently.
  • Carry out consultations on customers face or back of hand demonstrating products suitable to their skin type.
  • Test customers skin type using skin barrier tabs, and recommend suitable products for their skin type.
  • Create skin care routines for customers.
Volunteer, 06/2016 to 07/2016
Coal Harbour Pharmacy 622 Bute street





  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
  • Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
  • Receptively answered customer questions and helped locate desired items in the pharmacy
Sales representative, 12/2012 to 02/2013
Banana Republic Pacific center Vancouver, BC


  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Sales Representative, 06/2008 to 09/2008
Best Wishes West Vancouver




  • Processed cash and credit payments rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Placed special merchandise orders for customers.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Accurately logged all daily shipping and receiving orders.
Education
Bachelor of Science: Biology and Molecular Biochemistry , 2017
Simon Fraser University - Burnaby
High School Diploma: 2009
Rockridge Secondary School - West Vancouver
Languages

Fluent in English and Farsi.

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Professional Summary

Experienced professional with strong leadership and relationship-building skills. Looking to grow in a very exiting field to help and provide a good customer service experiences,with 2+ years of scheduling and meeting customer deadlines.While providing the highest attention to detail in my work and responsibility's.

Skills
  • Self-motivated
  • Strong verbal communication
  • Good work ethic 
  • Strong customer service skills
  • High attention to detail
  • Good multitasking
  • Good with people
  • Strong attendance 
Work History
Service Assistant/ Detailer, 12/2017 to Current
Tesla Inc.Villa Park, IL
  • Assisted parts adviser pulling parts for service and checking parts inventory, including fulfilling service center parts request
  • D.O.T certified
  • Very Knowledgeable with TSS, service center app, warp, and toolbox
  • In charge of ordering and maintaining shop supplies
  • In charge of vehicle loaner fleet tracking and up keep
  • Promote the shop and its services through exceptional customer interactions
  • Assisted in initial vehicle inspections and Pre delivery quality inspections
  • Assisted customers with vehicle paint imperfection corrections and informed them on quality standards
Manufacturing Technician Lead, 07/2013 to 12/2017
Flavorchem CorporationDowners Grove, IL
  • Assisting with customer orders.
  • Safety lead for production team including 3 years on a safety team and internal safety auditor.
  • Fork lift certified
  • Use of Microsoft office and Microsoft Excel.
  • Trained in good documentation practices.
  • Trained employees in manufacturing procedures and processes.
  • Supported supervisor with daily operational functions.
  • Trained in pharmaceuticals procedures.
Retail & Commercial Sales Rep, 02/2012 to 10/2013
Advance Auto PartsBensenville, IL
  • Assisted customers with sales and parts.
  • Worked with commercial customers for parts and service needs.
  • Worked with management to inventory parts and products.
  • Delivered and picked up parts for store and costumers.
Education
GED: 2012
Willowbrook High School - Villa Park, IL
Certifications
  • 10 hour OSHA certification
  • 3 hour customer service class and training.