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Skillful Retail Sales Specialist resume

This resume is created in 7 minutes.
Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
  • Networking capabilities
  • Delegates tasks
  • Innovative problem solver
  • Highly motivated self-starter
  • Flexible team player

  •  Eager to learn
  •  Exceptional listener 
  •  Excellent interpersonal skills
  •  Strong communicator
  •  Social networking expert

Successfully maintains and builds relationships with clients, resulting in increased revenue, and decreased voluntary disconnections by 8%.

Retail Sales Specialist
Van Nuys, CA
Spectrum/ Feb 2013 to Current
  • Identify opportunities to generate sales
  • Demonstrate proficiency in creating and selling value.
  • Efficiently manage internal and external customer escalations.
  • Meeting and exceeding sales targets.
Retail Sales Representative
Woodland Hills, CA
Time Warner Cable/ Jun 2011 to Feb 2013
  • Liaison between Time Warner and Best Buy 
  • Continuous coaching with Best Buy staff on TWC products.
  • Establishing connections with new and existing customers 
  • Build rapport with store management and associates.
  • Maintained professional and productive relationships with clients.
  •  Responsible for meeting monthly sales goals. 
Sales Representative
Sherman Oaks, CA
Bloomingdale's/ Oct 2009 to Jun 2011
  • Actively created and maintained client relationships.
  • Understanding the features and benefits of new and existing products.
  • Successfully attained, weekly, monthly, and quarterly sales goals
  • Daily banking procedures.
Store Manager
Northridge, CA
Lady Footlocker/ Oct 2004 to Jul 2009
  • Recruited, trained, and supervised new staff members.
  • Reviewed staff work and gave comprehensive and constructive feedback.
  • Maximizing sales to meet and exceed sales goals.
  • Addressed questions and concerns from the general public.
  • Maintained up-to-date and accurate files and records.
Assistant Manager
Sherman Oaks, CA
Lady Footlocker/ May 2002 to Oct 2004
  • Complete administrative duties and scheduling.
  • Leader in sales on the floor.
  • Achieving personal and store sales goals.
  • Worked with store manager to coach and train sales team
The Body Shop Inc
Sherman Oaks, CA
Senior Assistant Manager/ Mar 2001 to May 2002
  • Created and attained sales goals daily.
  • Drove sales through promotions and sales incentives.
  • Daily maintenance and upkeep of the store.
  • Demonstrated features and benefits of products to customers.
Public Relations UCLA Extension Los Angeles, CA In Progress
Bachelor of Arts: Pan-African Studies California State University, Northridge 2005 Northridge, CA

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Job-winning Retail Sales Specialist resume

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Professional Summary
Managed personnel, directed operations during emergency calls, Instructed company members in fire suppression, rescue, emergency medical care, hazardous materials, fire prevention and pre-fire planning. Problem solver coaching and mentoring employees. Safety Officer enforcing overseeing compliance procedures. Interpersonal communication skills, functioning at different levels such as a PIO, giving situational updates to government officials and also as a classroom instructor. Technical understanding of multiple communication systems to include 2-way radio communication, interoperable communication patches. phone systems, experiences in strategic planning for budgets and programs.
Core Qualifications
• Disaster response and preparation skills• Comprehensive risk management and disaster recovery abilities• Proficient in the use of all relevant computer programs • Excellent problem solving and analytical skills• Good internal and external communications abilities• Ability to work flexible hours as warranted• Strong leadership skills
Work History
Fiore Industries Fire Lieutenant | Spaceport America | September 2015 - May 2017

Fire Suppression and EMS - structural, wildland and aircraft at Spaceport and surrounding area.  

managing and oversight of fire staff

Support Security Staff

Training of Fire Support Staff 

Code 3 Service Retail Sales Specialist | Taos/Albuquerque New Mexico | February 2017 - June 2017

Sales of two way Radios and Radio equipment to include repeaters, pagers, radio accessories, vehicle lighting and center consoles, computerated  dispatch systems.  

Attend sales meetings, generate price quotes, customer follow up after sale. 

Taos County Taos County Emergency Manager /Taos County Fire Chief | Taos, New Mexico | January 2013 - January 2015
- Emergency Manager | - | January 2013 - October 2014
  • Was the county emergency manager Applying for and administering FEMA grants, working on the community wildfire protection plan (CWPP) with both local state and federal agencies.
  • Development of an Animal evacuation team.Over site of installation of radio equipment for ARES per FEMA requirements.
  • Working with 911 communications, was responsible for maintenance and repair on county-wide repeater sites.
  • Responding to emergencies such as flash floods, brush fires.
  • Responsible for LEPC.

  • Was hired as the 1st Fire Chief for Taos County, was responsible for the oversight for 13 fire districts and their budgets, as oversights on large capital items and would review all procurement requests.
  • Applying for state and federal grants for fire departments, implementing contracts for annual service testing.
  • Respond to Fire and other related emergencies.
  • Interaction with Enchanted Circle Fire Association.
  • I had to meet on a regular basis with US Forest Service, an accusation of surplus wildland firefighting equipment from US Forest Service.
  • Core member of the Taos County 911 implementation committee.
  • Would do an annual inventory inspection of all districts.
  • Would schedule VIN Inspections, plan reviews for single family and residential residents, plan review for cell phone companies wanting to put in new cell phone towers.
  • Became a licensed Amateur Radio operator KG5CBI l.

Cable Installer | January 2011 - January 2013
Integrated Technologies Corporation Installer Technician | Albuquerque, New Mexico | January 1997 - January 2013
  • Was hired to be an escort for un-cleared security clearance workers from ITC.
  • Later was trained on cable installs for Data and Voice communications at Los Alamos National Labs.
  • Cable Runs Cable Punch downs and testing Q-Clearance- security clearance for Los Alamos National Lab.

Los Alamos Fire Department Fire Captain | Los Alamos, New Mexico | August 2005 - December 2010
  • Fire suppression and EMS call management.
  • Station management and other command duties.
  • Station Captain for six years.
  • Was acting Battalion Chief for LAFD safety division for seven months.Fire suppression, EMS, Hazmat, wildfire, other emergency response for Los Alamos National Labs.
  • Work in communications in the area of 2way radios, Cell phones, GPS, Cable installs for Computers, and Phones, Input in how the Dispatch CAD system to interact with radios.
  • Purchase of communications equipment.Training of personal on new apparatus.
  • Fire Engines, Ariel Platforms, and Airport Rescue Units.
Los Alamos County Firefighter | 195 East Road, Los Alamos NM 87544 | August 1997 - August 2005
  • Fire Suppression for structural, Wildland, HAZMAT, EMS both Los Alamos County and Los Alamos National Labs
  • High Angle confined space training as well
  • Special response to LANL for glovebox emergencies, radioactive material emergencies, exotic metals response
  • Communications starting in 2001
  • Issuing and tracking of Radios and phones
  • Training Instructor for Bloodborne Pathogens, Infectious Control
  • Relief Driver,  Pump Operations and Structural Firefighting. 
  • Filled in as Driver Engineer when needed
Bachelor of Science Hotel Management New Mexico State University | 1996 Hotel Management Las Cruces, New Mexco Hotel Management/ 3 credit hours needed for degree Started as a Chemical Engineering major the changed degree plan to Hotel Management. Member of NMSU Pride Bands from 89-96
  • National Fire Academy Certificates; Advanced Safety Operations Management, Managing Company Tactical Operations, Incident Command for High riseOperations, Incident Command for Structural collapse incidents, Command and Control of Wildland/Urban Fire Operations for the Structural Chief Officer\' Incident safety officer, Technical Principles and Practices of Fire Prevention
  • New Mexico Firefighter Training Academy; Fire Cause and Determination, Aircraft Rescue and Firefighting Live Fire Practicals, Fire Service Instructor I, Leadership Strategies for Personal and Supervisory Success, Introduction to LPG, Fire Officer I, Pump Operations and Hydraulics, Scene Size Up, Structural Firefighting Tactics Firefighting Essentials of Firefighting
  • Los Alamos County Fire Department; Firefighter I & II, Fire Officer II
  • New Mexico Tech; Homemade Explosives - Awareness, Recognition, and Response program Performace level training course.
  • FEMA/NIMS100, 200, 300, 400, 700, 704, 804, 242b, 001.a, 35.14, IS-240.b, IS-242.b, IS-29, IS-702, Unmanned Aircraft Systems in Disaster Management, Communication technician COMM-T.
1993 to 1996 Volunteer Fire Fighter Dona Ana County Las Cruces NM -Fire Rescue and EMS services;Helped in training of Fire Department members and upkeep and maintenance of Fire Units, Driver Engineer1997 To Current Volunteer Fire Fighter Rio Arriba County Chamita, NM Fire Rescue, and EMS services; Training Captain, EMS Coordinator

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Experienced Retail Sales Specialist resume

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  • Talented multi-tasker
  • Results-oriented
  • Teamwork / Collaboration
  • Customer-oriented
  • Exceptional communication skills
  • Strong conflict resolution skills
Work History
09/2016 to 03/2019
Social Media Specialist The Essential Company LLC Los Angeles, CA
  • Design and launched official website:
  • Boosted website traffic by 130% by creating an integrated social media strategy on Instagram.
  • Coordinated and participated in promotional activities: info sessions, teaching classes, social events etc. 
01/2015 to 10/2016
Business Manager Shenzhen Hechuang Technology Co., Ltd. Shenzhen , Guangdong(China)
  • Drove the short-term and advanced promotional planning processes.
  • Maintained up-to-date account distribution information.
  • Coordinated upper management's market visits and key account calls.
08/2012 to 02/2015
Retail Sales Specialist Sermoneta Gloves Co., Ltd. Boston, Massachusets
  • Consistently hit and exceeded sales goals by 20%.
  • Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
  • Planned and led two training sessions to promote sales team professional development and sales goal reinforcement.
  • Maintained and organized a customer database of over 350 clients nationwide.
Bachelor of Science: Marketing And International Business Management
University Of Massachusetts Boston - Boston, MA
  • Coursework in Economics, Consumer behavior, International Trade, Accounting, Digital Marketing
  • Dean's List every year
  • GPA 3.8
  • Real Estate License--on going  
  • Certified First Aid
  • Certified CPR
Additional Information
Bilingual in Mandarin and English