Retail Store Manager resume examples

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Skillful Retail Store Manager resume

Sophie Parker
Summary
Experienced retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising, recruiting and training.
Skills
  • Exceptional leader
  • Budgeting
  • Merchandising
  • Store operations
  • Outstanding communication
  • Results driven
Experience
02/2018 - Current San Francisco, CA
Retail Store Manager
  • Responsible for store's daily operations, high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals
  • Recruited, interviewed, hired, developed, evaluated, coached and counseled employees
  • Maintained store's appearance and merchandising with ongoing marketing campaigns
08/2017 - 02/2018 San Francisco, CA
Retail Shift Lead
  • Provided excellent customer service using effective interpersonal and problem-solving skills
  • Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly
  • Ordered, received, stocked, and managed inventory; oversaw daily, weekly, and monthly audits of inventory to ensure accuracy
Education and Training
2017 San Francisco, CA
Bachelor of Science in Apparel Design and Merchandising San Francisco State University
Community Service
Volunteer at United For Health
  • Ensure quality creation and timely distribution of newsletter and email communications with staff, volunteers, and applicants; oversee and manage website.
 
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Popular Retail Store Manager resume designs

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Job-winning Retail Store Manager resume

Bruce Biegel
Professional Summary

Trustworthy professional with solid experience in customer service and staff supervision. Reputation for displaying professionalism and high levels of integrity. Dedicated to motivating higher sales through incentives and positive reinforcement.

Skills
  • Team leadership
  • Proficient in Microsoft Office
  • Time Management
  • Excellent written and verbal communication skills
  • Dependable and reliable
  • Marketing strategy
Work History
Pest Control Service Technician, 08/2019 to Current
TerminixRedding, CA
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Earned strong positive feedback from customers demonstrated through positive social media reviews.
Retail Store Manager, 03/2017 to 08/2019
Amtel LLC.Dallas, TX
  • 2017 & 2018 Annual Winner Circle recipient.
  • Worked with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Assistant Store Manager, 08/2016 to 03/2017
Amtel LLC.Southlake, TX
  • Assist the RSM with scheduling, coverage, and resource planning to ensure the store has the right number of employees in the right roles at the right times.
  • Taken the lead in developing, training and managing assigned team, with RSM maintaining ultimate decision making responsibilities for evaluations, discipline and staffing (hiring/firing/promoting).
  • Train and developed new associates on POS system and key sales tactics.
Solutions Specialist, 01/2015 to 05/2016
Verizon WirelessChicago, IL


  • Effectively networked throughout the city bringing in new clientele.
  • Consistently exceeded monthly sales goals-quotas.
  • Generated repeat business through exceptional customer service.
  • Closed multiple SMB accounts. 
Assistant Store Manager, 07/2013 to 08/2014
T-Mobile USAFort Worth, TX


  • Recruited, interviewed, hired, and trained qualified sales associates based on the day-to-day needs of the business.
  • Ensured the integrity of inventory and cash in the store environment at all times.Implemented new store programs and be proactive in creating new sales initiatives.
  • Lead team members to ensure store meets quota on a monthly basis.
Senior Retail Sales Leader, 10/2006 to 07/2013
T-Mobile USAFort Worth, TX
  • Continuously achieved revenue figures above sales goals\ by 20% or more.
  • Awarded numerous sales awards including: Winners Circle 2008, Quarterly Winners Circle for 2006, and 2009.
Education
High School Diploma: 2002
Crowley High School - Crowley, TX
Certifications

Completed entire Career Development Program (CDP) with T-Mobile corporate.

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Top Retail Store Manager skills

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Experienced Retail Store Manager resume

Kerryann Rehel
Professional Summary
Pragmatic psychology student aspiring to attend nursing school with prior management experience and exceptional customer service skills. Desires a challenging role in the field of health sciences in order to foster interpersonal skills in a clinical setting.
Skills
  • Client Relations
  • Microsoft Office Skills
  • Office Administration
  • Statistical Analysis and Data Mining (SPSS)
  • Store and Inventory Management
  • QuickBooks
  • Retail Sales
  • ShoreTel
  • Project management & supervision
  • Gather, analyze & interpret Data
  • Client relations
  • Excellent ability to apply new concepts and specialized knowledge
  • Report writing
  • Critical thinker
  • Strong interpersonal skills
Work History
09/2016 to 07/2017
Server Prime Smokehouse Montreal, QC
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
02/2013 to 08/2014
Receptionist and Administrative Assistant Elfe Juvenile Products Montreal, QC
  • Received and relayed telephone calls, inbound/outbound post, and faxes to appropriate contact(s) Prepared small order Intra-Canada and International shipments upon request Monitored and maintained book of accounts and other databases on a continual basis Provided daily assistance to all departments in various clerical tasks Trained new Consumer Service personnel.
07/2012 to 09/2012
Wholesale Sales Representative SMD Importations Inc Montreal, QC
  • Assisted General Manager with stock balancing, processing of in-store sales, and sales promotion.
  • Conducted customer follow-ups for purchase orders and shipments.
05/2011 to 08/2012
Retail Store Manager Boutique Kar Montreal, QC
  • Supervision of all elements of day-to-day store operation: product inventory, sales promotion, merchandising, item pricing, store displays, customer service Responsible for the selection, employment, and training of staff Calculated weekly payroll, profit reports, handled work scheduling, cash deposit Kept a clean, safe, and friendly environment for clients and employees.
01/2010 to 06/2011
Sales Associate The Children's Place Pointe-Claire, QC
  • Supplied professional customer service, conducted monetary transactions Itemized and marketed inventory for assembly of store merchandise presentation Assistant to Finance Director of Sixty Canada Retail Inc.
12/2009 to 02/2010
Mark Edwards Group Inc Montreal, QC
  • Reconciled supplier contracts by telephone, fax, and email Prepared correspondence, accounting and financial documents for analysis Updated and consolidated supplier records on new databases Data entry for international store transactions.
Education
2017
Bachelor of Arts: Psychology
Concordia University - Montreal
2010
Diplôme d'études collégiales (DEC): Psychology profile
Dawson College - Montreal, QC
Languages
English (Native or bilingual proficiency) French (Native or bilingual proficiency) Spanish (Elementary proficiency)
Interests
Community Service , Energy Exchange Program, Volunteer, Moksha Yoga West Island, 2014 Volunteer, Old Brewery Mission, 2005-2008 Château Dollard, 2004
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