Retail Store Supervisor resume examples

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Skillful Retail Store Supervisor resume

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Professional Summary

Highly motivated Retail Sales professional offering top-notch customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Experienced with working in fast-paced environments and meeting deadlines.

Skills
  • Customer service
  • Computer and data entry proficient
  • Quick learner
  • Positive and friendly
  • Professional telephone demeanor
  • Order fulfillment
Work History
Store Associate Oct 2018 - Current
Dollar Tree Loma Linda, CA
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Used POS system to process sales, returns, online orders and gift card activations
  • Answered questions about store policies and concerns
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
Customer Service Representative Apr 2014 - Oct 2017
Party Plus INC. Redlands, CA
  • Described printing and event services available to customers, thoroughly explaining product information and care of orders
  • Answered incoming calls, emails and faxes addressing customer requests, orders, and resolving problems in a fast-paced environment
  • Coordinated schedules and timelines for all orders, maintained deadlines and provided all updates to orders with customers via phone and email
  • Communicated with vendors regarding back order availability, future inventory and special orders
Education
High School Diploma Dec 2011
Options For Youth-Victorville Charter High School Fontana, CA
Associate of Arts San Bernardino Valley College San Bernardino, CA

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Job-winning Retail Store Supervisor resume

This resume is created in 7 minutes.
Professional Summary

Talented Crew Trainer with expertise in food preparation, money handling,and opening and closing procedures. Bringing 4 years of experience as a versatile and hardworking team member.

Work History
McDonald's - Crew Member Dacula, GA 06/2019 - Current
  • Successfully communicated with all team members to navigate job duties and complete daily tasks
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency
  • Adhered to company safety standards
  • Operated cash register for cash and credit card transactions
  • Answered questions about store policies and concerns to support positive customer experiences
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Processed payments and counted change to complete transactions
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas
Altar of Grace International Church - Worship Band Member Snellville, GA 01/2015 - 05/2019
  • Studied scores at length to learn music in detail and develop suitable interpretations
  • Monitor dance program quality by observing dance classes
  • Work as a team player with co-workers and in conjunction with other departments
  • Selected and arranged music for holiday performances and special events
  • Practiced 30 hours per week to maintain and improve technical skills
  • Collaborated with dance department in creating scores for choreography projects
  • Branched out from the drums to learn the keyboard
Skills
  • Complex problem solving
  • Component functions and testing requirements
  • Advanced critical thinking
  • Quick learner
  • Strong decision maker
  • Microsoft Office Suite
  • Strong communication skills
  • Accurate and detailed
  • Works well under pressure
  • Works well in diverse team environment
Education
2019 Mountain View High School Lawrenceville, GA High School Diploma

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Experienced Retail Store Supervisor resume

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Summary

I am a creative and resourceful community service professional, talented at quickly mastering new skills and processing new information. I am diplomatic and gracious with a desire to deliver exceptional customer service. While my professional background has primarily been in customer service, I am looking to transition into a career aligned with my personal passion of economic development, with the emphasis in educational equity and initiatives focused on addressing the growing crisis of homelessness.

Highlights
  • Strong leadership skills
  • Innovative problem solver
  • Highly motivated self-starter
  • Flexible team player
  • Grasps new concepts quickly
  • Excellent interpersonal skills
  • Strong communicator
  • Social networking expert
Experience
03/2019 to Current
Administrative Assistant City of Santa Monica － Santa Monica, CA
  • Assists with the development and execution of various educational and recreational events for the community
  • Assist guests in resolving disputes and discrepancies
  • Provides routine clerical support for supervisory and administrative staff
  • Prepares and makes deposits to the Revenue Division for Beach House activities and functions
  • Maintains financial program records and files for all activities
11/2013 to Current
Election Ballot Recovery Chief Clerk (As Needed) City of Los Angeles: Office of the City Clerk － Los Angeles, CA
  • Responsible for the operation of a designated election supply location
  • Works closely with community members and designated volunteer to ensure election ballots are properly distributed and collected and counted
02/2013 to 01/2019
Cash Management Lead Spectrum － Van Nuys, CA
  • Managed accounts payable and invoices from bulk and business accounts
  • Prepared and documented deposits for armed car pickup
  • Entered data into billing system accurately and efficiently
  • Collaborated with management to delegate challenging but realistic goals
  • Provided timely status updates to supervisor
05/2011 to 01/2013
Retail Sales Representative Time Warner Cable － Woodland Hills, CA
  • Collaborated with Best Buy to generate revenue for Time Warner Cable
  • Provided support to Best Buy staff to sell TWC products
  • Established connections with new and existing customers
  • Built rapport with store management and associates
  • Maintained professional and productive relationships with clients
  • Monitored and tracked monthly sales goals
09/2009 to 05/2011
Sales Representative Bloomingdale's － Sherman Oaks, CA
  • Actively created and maintained client relationships
  • Analyzed the features and benefits of new and existing products
  • Successfully attained, weekly, monthly, and quarterly sales goals
  • Prepared nightly bank deposits
09/2004 to 06/2009
Store Manager Lady Footlocker － Northridge, CA
  • Recruited, trained, and developed new staff members
  • Reviewed staff work and gave comprehensive and constructive feedback
  • Motivated staff to Increase productivity and revenue
  • Addressed questions and concerns from the general public
  • Maintained accurate files and records
Education
2005
Bachelor of Arts: Pan-African Studies California State University, Northridge － Northridge, CA
Community Service
  • Inglewood High School Site Council- Board Member
  • Inglewood Unified School District PTA- Treasurer
  • Heritage Education Group- Program Development Chair
  • L.A. Works- Homeless Initiative Volunteer

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