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Career Focus
Currently, I am working toward receiving my High School diploma or the GED. Afterward, I plan on attending college to earn a degree in accounting. I am highly motivated to achieve my eventual goal.
Core Qualifications
  • Critical thinker
  • Detail oriented
  • Team leadership
  • Professional demeanor
  • Customer- and service-oriented
  • Cash handling accuracy
  • Energetic self-starter
  • Works well individually or collaboratively
Education
High School Diploma: General Education 2016 Mount San Antonio College, Walnut, CA, U.S.
Accomplishments
  • Organizing and Prioritizing 
  • Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
  • Customer Service
    • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.​
  • Customer Interface
    • Greeted customers upon entrance and handled all cash and credit transactions.
    • Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Freshpoint City Of Industry, CA Warehouse Worker 03/2016 to 05/2016
  • Stack boxes in a neat manner
  • Take pallet to its appropriate station
  • Load specific truck assigned to me
Smart & Final City Of Industry, CA Shelf Stocker 04/2015 to 03/2016
  • Stock shelves with items that have a low count
  • Tend to customers needs
  • Clean all areas of the store
Nogales Burgers West Covina, CA Dishwasher/ Maintenance/ Food Prep 02/2015 to 08/2015
  • Wash all dirty dishes 
  • Marinate meat and Cut vegetables
  • Clean my work station and patio area 
Nogales Swapmeet La Puente, CA Retail Worker 06/2011 to 02/2012
  • Help assemble and disassemble clothing shop
  • Greet customers with friendliness and a positive attitude 
  • Handle money when customers purchase clothing

This resume is created in 7 minutes.
Summary
Energetic entry-level automotive sales personnel familiar with successful methods for increasing sales numbers and overall customer satisfaction. Computer and social media-savvy. Passionate about driving business success through sales performance.
Highlights
  • Superior communication skills
  • Customer service-oriented
  • Complex problem-solver
  • Strong organizational skills
  • Attention to detail
  • Energetic work attitude
  • Negotiation strengths
  • Dependable and reliable
  • Inventory management
  • Goal-oriented
Accomplishments
  • Recognized for outstanding customer service. 
  • Resolved product issue through consumer testing.
  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Experience
10/2016 - Current
PSA Airlines － Dayton, OH Flight Attendant
  • Provided reassurance and comfort to distressed passengers during turbulence, delays, and other stressful situations.
  • Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Met all airline and federal aviation regulations, ensuring that passengers were kept safe at all times. 
  • Dealt with mechanical and passenger emergencies according to company and Federal Aviation Administration standards.
  • Pleasantly greeted passengers as they entered the aircraft and showed them where their seats were located.
  • Advertised the company credit card in an announcement inflight to promote sales.
  • Maximized passenger satisfaction by resolving concerns with fast and knowledgeable service.
     
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04/2013 - 09/2016
CoCoMo's － Deltaville, VA Manager, Waitress, and Bartender

As a waitress I have:

  • Assist guests with making menu choices in an informative and helpful fashion.
  • Deliver exceptional service by greeting and serving customers in a timely, friendly manner.
  • Support other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

As a bartender I have:

  •   Maintain a professional tone of voice and words at all times, including during peak rush hours.
  • Collect money and made change.
  • Stopped service to any adult furnishing alcoholic beverages to a minor.
  • Serve each guest with a sincere, positive, pleasant and enthusiastic attitude.

As a manager I have:

  • Handle cash and deposits using the proper accounting procedures and documentation.
  • Coach and mentor all staff members by offering constructive feedback and taking interest in their long-term career growth.
  • Process biweekly payroll, electronic deposits and employee pay adjustments.
  • Handle nightly checkouts for each employee and collect all money for settlement each night.
03/2011 - 07/2013
Tatterson Greenhouses － Mathews, VA Retail Worker
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
  • Explained information about the quality, value and style of products to influence customer buying decisions.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
Education
2013
Mathews High School Mathews, VA High School Diploma
  • 3.65 GPA
2016
Rappahannock Community College VA Associate of Applied Science: Business Management
  • Coursework in Marketing and Advertising
  • Coursework in Hospitality and Tourism Management
  • Active member of Phi Theta Kappa
  • GPA- 3.7

This resume is created in 7 minutes.
Summary

Seeking Tax Auditing Internship

Education
Bachelor of Science: Accounting 2018
3.48 GPA
  • Actively participated in the Utah State University Ambassadors scholarship program from Fall 2011 to Spring 2017
  • Worked as a monitoring supervisor with Survey Sampling International during the first 3 years of my college education
  • Seeking membership within the Institute of Management Accountants
Experience
Inventory Specialist 05/2016 to 08/2016 doTERRA International Pleasant Grove, UT
  • Organized the retail store inventory on a daily basis, ensuring that all products were ready for sale and processing
  • Cooperatively oversaw quarterly inventory counts necessary for inventory accuracy
  • Assisted in movement, shipment, and relocation of warehouse inventory and merchandise
Quality Assurance Monitor 08/2015 to 05/2016 Survey Sampling International Logan, UT
  • Monitored the quality of outgoing calls and trained employees on correct practices when their performance was unsatisfactory
  • Maintained the status of workplace progress through the use of tools such as Excel, Google Drive, and other online systems
  • Trained new employees on company standards and protocol when administering surveys
Retail Worker 06/2015 to 08/2015 doTERRA International Pleasant Grove, UT
  • Received merchandise invoices and prepared orders in a timely manner for customers
  • Fulfilled purchase orders under high-stress situations that required efficiency and organization, and developed strong relationships with other co-workers on my team
  • Recognized as the Product Center Employee of the Month in June 2015
  • Built a healthy reputation as a reliable team member with good customer interaction
Leadership
Spanish-Speaking Volunteer 09/2012 to 07/2014 Pachuca, MEXICO
  • Collaborated with other volunteers in serving and teaching the Mexican people
  • Occupied positions of leadership over varying sizes of volunteer groups during my service
  • Cultivated a fluent command of the Spanish language
  • Gained valuable insight into the difficulties of building strong relationships within foreign cultures
SHS Class Officer 08/2007 to 05/2011 Springville, UT
  • Elected to the offices of freshman, sophomore, and junior class presidents
  • Assisted in organizing various fundraisers for the Make-A-Wish Foundation which collected donations for children in need
  • Unified the student body through homecoming activities, assemblies, and service opportunities in the city
  • Awarded membership into the National Honor Society, and was called upon to be vice president of a youth religious study group

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