Sales Representative resume examples

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Skillful Sales Representative resume

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Tamecia Eason
Professional Summary

Customer Service Representative/ Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

  • Creative problem solver
  • Quick learner
  • Credit card processing
  • Multi-line phone talent
  • Local/state health laws knowledge
  • MS Windows proficient

 Calm Under Pressure

 Knowledge Retention



Work History
Rural Carrier Associate, 05/2015 to 12/2015
United States Postal Service Aulander, North Carolina
An RCA is responsible for sorting, receiving and loading the mail in his vehicle for distribution on an established route. The RCA picks up mail from homes, sells postal supplies and maintains security for the mail in his possession. At the end of the day, the RCA returns collected mail, paperwork and any money received to the post office.
Customer Service Representative, 07/2014 to 01/2015
Convergy's Greenville, North Carolina
  • Answered an average of 80 calls per day by addressing customer inquiries, solving problems and providing new product information. 
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Sales Representative, 06/2012 to 03/2013
Centurylink Tarboro, North Carolina
answer calls and respond to emails, handle customer inquiries both telephonically and by email, research required information using available resources, manage and resolve customer complaints, provide customers with product and service information, enter new customer information into system, update existing customer information process orders, forms and applications, identify and escalate priority issues, route calls to appropriate resource, follow up customer calls where necessary, document all call information according to standard operating procedures, complete call logs, produce call reports
Food Service Officer/Manager, 12/2005 to 06/2007
Gates Correctional Center Greenville, North Carolina
 A manager in charge of food service operation at a State Correctional Institution or Facility which serves on a daily basis between 1-4000 meals to inmates and staff; plans, organizes, and directs a complete food service operation which includes a large-scale food preparation and food serving area; administrative responsibility for menu modification, purchasing perishable food items, personnel, finance, nutrition, food preparation, food service, and sanitation; directs food service supervisors, instructors, and inmate help; develops and implements cross training programs to food service employees; reviews on-the-job vocational training provided to the inmate help; maintains satisfactory working conditions; conforms with established sanitation and safety standards; enforces security and custody regulations.
Food Service Specialist/ Supply Specialist, 10/1994 to 12/2002
Army National Guard Greenville, North Carolina

The food service specialist is primarily responsible for the preparation and service of food in field or garrison food service operations. Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes. Operate, maintain and clean field kitchen equipment. Perform preventive maintenance on garrison and field kitchen equipment.

The unit supply specialist is primarily responsible for supervising or performing tasks involving the general upkeep and maintenance of all Army supplies and equipment. Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment. Maintain automated supply system for accounting of organizational and installation supplies and equipment. Issue and receive small arms. Secure and control weapons and ammunition in security areas. Schedule and perform preventive and organizational maintenance on weapons. Operate unit-level computers.

Still Pursing: Psychology Capella University - Minnesota
  • Coursework includes: Speech and Communication, Sociology and Psychology
  • Completed 80 Credit hours

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Job-winning Sales Representative resume

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Arianna Mosher
Professional Summary
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Experience in dealing with customer complaints and resolving their issues in a timely manner. On floor supervisor for a multi client team. 
  • Skilled in call center operations
  • Multi-line phone operation proficiency
  • Exceptional workflow management
  • Strong problem solving aptitude
  • Adheres to customer service procedures
  • Committed to maintaining data integrity
Work History
Receptionist 07/2017 to Current
Paris Tattoos Charlotte, North Carolina, United States
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors and vendors.
  • Maintained a clean reception area, including lounge and associated areas.
  • Scheduled appointments for the four artists in the shop effectively, making sure to not run over each client's time slot.
  • Received and responded to emails sent in by potential clients about work they were looking to have done.
  • Ensured a comfortable atmosphere for all guests who entered the studio.
Inside Sales Representative 03/2017 to 07/2017
Red Ventures Charlotte, North Carolina, United States
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Communicated sales promotions to customers to grow average customer base.
  • Responded to telephone and in-person requests for information.
  • Resolved customer concerns promptly to maintain satisfaction.
Senior Customer Service Representative 08/2015 to 03/2017
Aon Hewitt 7201 Hewitt Associates Dr. Charlotte, NC, 28262
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Identified chronic customer issues by creating and maintaining customer complaint log.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Prepared reports and communication for senior management and clients.
  • Managed high call volume with tact and professionalism.
  • Initiated operations improvements to improve overall call center productivity.
  • Acted professionally and patiently when addressing negative customer feedback.
  • Met or exceeded service and quality standards every review period.

Top Sales Representative skills

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Experienced Sales Representative resume

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Stephanie Worden
Professional Summary

Results-focused Sales Executive offering 20+ years of experience and demonstrated record of achievement in sales, customer relations and strategic planning. Successful and knowledgeable in power generation for production and drilling sectors of the oil field and construction markets.

Work History
Basin Power Solutions, LLC Vice President, Sales / Account Manager//Moore, Oklahoma//November 2013 to Current

  • Coordinate with E&P companies to become an approved vendor for new MSA contracts to supply NG or diesel power generation
  • Interface with field technicians to ensure equipment is delivered to meet customer demands
  • Supports sales team in writing proposals and closing contracts.
  • Oversee sales related issues including strategies to maximize profitability
  • Manages daily operations and dispatch of three field technicians plus two in shop mechanics
  • Partner with 3rd party vendor and in-house repairs to ensure customer equipment is repaired in a timely manner.
  • Provides extensive support in sales, technical and business areas to key accounts.
  • Managed book of business worth $846,000 first quarter 2019 across 5 top E&P accounts.
Ultraquip, LLC Outside Sales Account Manager//Midland, Texas//June 2012 to November 2013
  • Developed strong relationships with customers and negotiated pricing for the sale of power generators and light tower equipment
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
RP Power, LLC Power Generation Sales Representative//Tulsa, Oklahoma//August 2010 to June 2012
  • Proposal writing and closing contracts.
  • Responsible for making direct sales calls to electrical contractors and engineers
  • Provide lunch and learn seminars and product training
Warren CAT Power Systems Power Generation Sales Representative//Midland and Amarillo, Texas//February 1997 to August 2010
  • Developed quarterly and annual sales budgets for both Rental Power and Standby Emergency Systems
  • Responsible for weekly outside sales calls to Electrical Engineering firms and Electrical Contractors for the sales of standby power systems, in addition to rental of power generation equipment.
  • Provided lunch and learn seminars to Electrical Engineers
  • Covered territories were West Texas and Western Oklahoma
  • Proposal writing and forecasting
Associate of Arts - Business University of Phoenix// Phoenix, Arizona
Electric Power Marketing and Sales - College of Marketing and Distribution Caterpillar University// Online //2008
Skills and Software Knowledge
  • Natural Gas/Diesel Equipment Selection and Sizing Expertise
  • Strategic Account Development
  • Accomplished Manager
  • Sale Expertise
  • Business Development and Planning
  • CRM and Sales Force
  • Point of Rental (POR)
  • Microsoft Office