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Results-oriented Sales Support Manager focused on providing analytical and operational support, while partnering with Sales leadership, Travel Agency Sales, Domestic Wholesale/OTA Sales, Technology and Finance to develop new processes and enhance existing business system solutions. Additional responsibilities include project management, data compilation /analysis, AOP, budget and forecasting and event logistics. Manage partner program investments and execute joint marketing sales campaigns with those respective partners along with the Marketing Development and Co-Op funds.
Work with Travel Agency, Domestic Wholesale, OTA, AAA and National Account Sales teams including both remote Cast throughout the US and local based Cast to provide strategic direction and new business systems in order to improve overall efficiency.
Managed the alliance relationship and sales operations of several alliance global teams including financials, scorecards, special projects, contracts, events, headcount-spend and cost center charges. Partnered with finance, legal, sales and marketing. Monthly tracking of an overall budget to leadership and managing directors.