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Summary
Outside Sales Representative skilled in meeting all deadlines while working in a fast-paced environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
  • Strong Interpersonal Skills
  • Exceptional Time Management
  • Microsoft Word 
  • Customer Service
  • Motivated Team Player
  • Excel
Work History
05/2017 to Current
Salesman Vecter Marketing Colorado Springs, CO
  • Ensuring customers receive 100% satisfaction guaranteed Planning and executing meetings Setting and maintaining weekly goals.
  • Attended weekly sales meetings and quarterly sales trainings.
  • Negotiated prices, terms of sales and service agreements.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Created sales contacts with on- and off-premise accounts.
  • Met existing customers to review current services and expand sales opportunities.
03/2017 to Current
Warehouse employee Walter Hillary Colorado Springs, CO
  • Strive to serve customers as they would want to be served.
  • Easily multitask and work great under pressure.
  • Very productive in high volume, high stressed environment strong work ethic, motivated to give 100% on the job.
  • Removing debris and ensuring the grounds are safe for operation.
  • Delegating to fellow employees to ensure that all tasks get done in a timely manner.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
05/2015 to 10/2015
Landscaper Mr. Hill Colorado Springs, CO
  • Maintaining the landscape around the house and the property.
  • Ensuring that all debris was picked up on the grounds weekly.
  • Trimming the hedges and mowing the grass on a weekly basis.


Education
Current
High School Diploma:
Pine Creek High School - Colorado Springs, Co
Hobbies
  • Motocross racing
  • Hunting
  • Fishing
  • Outdoor Sports
This resume is created in 7 minutes.
Professional Summary
A dedicated and ambitious Entrepreneur that always seeking opportunities to learn and gain experiences in manners that will eventually become a fully qualified and experience business owner, with long-term aspiration of improving the community.
Skills
  • Critical thinker
  • Adaptable learner
  • Planning/coordinating
  • Leadership abilities
  • Self-starter
  • Honest and have integrity
  • Self-motivated
  • Organized
  • Positive Attitude
  • Bilingual: English/Spanish
  • Reliable
  • Preceptor/Trainer
Work History
Owner 11/2016 to Current
Shine Your Light Salt Lake City, UT
  • Analyzed industry trends and compiled market research data to inform planning and strategy.
  • Directed targeted marketing efforts that introduced new products and promoted product visibility.
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Researched public perception of products and services and used information gathered to guide strategy development.
Salesman 01/2017 to Current
The Warehouse Boom Salt Lake City, UT
  • Respond and documented all customer inquiries and comments thoroughly and quickly.
  • Coordinated between billing department and customers to resolve problems.
  • Processed cash and credit payments rapidly and accurately.
  • Placed special merchandise orders for customers.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Referred unresolved customer grievances to designated departments for further investigation.
Instructor 03/2015 to 03/2017
Spanish Salt Lake City, UT
  • Educated students in the basics of Spanish grammar and conversational speaking..
  • Encouraged students to persevere with challenging tasks.
  • Taught over 5 students Spanish to all ages of students of levels.
  • Identified areas of weakness with individual students and tailored lessons accordingly.
  • Proofread and evaluated student's writing and gave feedback.
  • Selected textbook equipment and other instructional materials
  • Taught introductory and upper level courses in Spanish
  • Adapted teaching methods and materials to meet student's varying needs

Education
Completion of English Program: 2014 Brigham Young University - Provo, UT A full time student at the English Language Center studying to read, write, and speak English.
Associate of Arts: Entrepreneurship 2016 Latter Day Saint Business College - Salt Lake City, UT
  • Emphasis in entrepreneurship, leadership, and business management
This resume is created in 7 minutes.
Summary
Results-oriented supervisor/manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Key Skills
  • Customer relations specialist
  • Conflict resolution techniques
  • Team management
  • Security expert


  • Focused on customer satisfaction
  • Skilled multi-tasker
  • Scheduling
  • Deadline-oriented
Accomplishments
  • Researched, calmed and rapidly resolved patron conflicts to prevent loss
  • Detected criminal activity and apprehended suspects
  • Earned “Employee of the Month” award in December 2012
  • Promoted after 11 months of employment based on exemplary performance.
  • Documentation
    • Reported and documented unsafe conditions, equipment and/or injury, violations of company policies and/or state regulations, and incidents involving criminal activity
  • Sales
    • Consistently generated additional revenue through skilled sales techniques.
    • Multi-tasking
      • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Fulfilled all supervisory duties when Store Manager was on vacation.
Experience
July 2012
to
Current
Kansas Star Casino Mulvane, KS Security Supervisor Conducted investigations regarding suspected incidents of external fraud and employee theft. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to medical emergencies, bomb threats and fire alarms. Answered alarms and investigated disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Issued security badges and visitor passes to all guests. Investigated calls and complaints involving fire, theft, accident and hazard reports. Checked passes and credentials of persons seeking to enter the property. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits. Recommended improvements in security and procedures. Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing subjects. Conducted site reviews and security audits and made recommendations to management based on findings. Developed and implemented training procedures for all newly hired personnel. Managed more than 30 security officers through a shift. Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.  
December 2011
to
June 2012
Fairways at Derby Derby, KS Assistant Manager Conducted apartment tours for potential tenants and answered any questions. Handled customer complaints personally to verify they were properly handled. Managed all day-to-day activities involving tenants, subcontractors and property management. Conducted inventories of and delivered building supplies. Monitored common areas for cleanliness and safety. Notified property manager when change in existing tenants circumstances might affect continued eligibility.  
July 2011
to
December 2011
Wichita Canteen Wichita, KS Route Vending Salesmen Processed up to 20 customer accounts per day. Completed documentation for product and service sales. Delivered products to customers in timely manner. Verified that all merchandising standards were maintained on a daily basis.
March 2010
to
September 2010
House of Scwhan Wichita , KS Route Salesman Described use and operation of merchandise to customers. Received and processed cash and credit payments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis. Completed documentation for product and service sales. Maintained productive relationships with existing customers through exceptional follow-up after sales. Delivered products to customers in timely manner. Informed management of special sales and service issues. Evaluated competitors and performed market research. Monitored customer preferences to determine focus of sales efforts. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Presented on current promotions to the public at events and customer accounts.  
September 2006
to
March 2010
Intrust Bank Wichita, KS Lead Security Officer Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to medical emergencies, bomb threats and fire alarms. Answered alarms and investigated disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Issued security badges and visitor passes to all guests. Investigated calls and complaints involving fire, theft, accident and hazard reports. Checked passes and credentials of persons seeking to enter the property. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits. Continuously monitored security cameras and fire, building and alarm systems.
October 2004
to
November 2006
Lids Wichita, KS Assistant Manger Operated cash register. Described merchandise and services to customers. Answered questions and resolved concerns. Responded to safety and loss prevention incidents. Set up visually appealing promotional displays. Managed store security needs as required. Maintained store in clean and neat manner. Signed for incoming shipments in manager's absence. Computed sales prices, total purchases and processed payments. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures. Facilitated monthly and quarterly physical inventory counts. Replenished floor stock and processed shipments to ensure product availability for customers. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Completed weekly schedules according to payroll policies.
July 2001
to
December 2006
Blockbuster Video Derby, KS Assistant Manager Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Fulfilled customer shipping needs using UPS and USPS methods. Completed weekly schedules according to payroll policies. Maintained daily record of all transactions. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand. Set up visually appealing promotional displays. Managed store security needs as required. Maintained store in clean and neat manner.
Education
12
John Adams High School(Homeschool Program) Miami, FL, USA High School Diploma: General Education
This resume is created in 7 minutes.
Summary
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organizational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Skills
  • Customer service mindset
  • Security monitoring
  • Sales proficiency
  • Excellent verbal communication
  • Mathematical strengths
  • Multi-tasker
  • Exceptional problem solver
  • Packing and scanning orders
Experience
Stock / Cashier 11/2016 to 04/2017 Target Deerfield Beach, FL
  • Assessed customer needs and responded to questions.
  • Unboxed new merchandise.
  • Rotated stock to maintain freshness.
  • Operated cash register with proficiency. Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
Assistant Manager 02/2015 to 10/2016 Zoe's Kitchen Louisville, KY
  • Accepted payment from customers and made change as necessary.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.  
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Managed preparation and presentation for all catered events.
Laborer 01/2014 to 02/2015 Frank Ottes Nursery Louisville, KY
  • Used a forklift to get materials and stock merchandise.
  • Watered, fertilized and maintained all the plants, flowers and shrubs.
  • Delivered and loaded merchandise to customers in their vehicle.
  • Verified proper temperature levels on all plants.
Salesman 03/2012 to 11/2013 Weedman Lawncare Louisville, KY
  • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
  • Listened to customer needs and preferences to provide accurate advice.
  • Completed purchases with cash, credit and debit payment methods.
  • Increased purchase totals by recommending additional services.
Education
GED: General 2015 Jefferson County High School Louisville, KY
This resume is created in 7 minutes.
Professional Summary
Mobile Supervisor focused on safety and security management, skilled in problem solving and conflict resolution. Equipped with an excellent memory and awareness of surrounding people, events and facilities. Exercises sound judgment during crisis and emergency situations.
Skills

CCTV surveillance

Interior and exterior patrol

Shift work experience

Report writing

Observant

Skilled in conflict resolution

CPR and Child CPR

Training

Natural leader

Operational effectiveness

C-Cure knowledge

Work History
Baker/Cashier, 07/2013 to 10/2016
Dunkin Donuts Alton N.H.
  •  Experience providing dedicated customer service
  •  Early morning baking of various pastries.

Salesman, 01/2014 to 02/2014
MCM Merchandising Rochester N.H.
  • Door to door sales
  • 6 sales in one month.

Student, Advertising Manager, 01/2009 to 01/2012
Skylight Dining Room Wolfeboro N.H.
  •  Basic cooking skills
  •  Kitchen Manager
  •  Restaurant Manager s Line cook.

Cleaner, 02/2016 to 07/2016
DTG Exeter N.H.
  • Perfectionist style cleaning of large buildings.
  • Timberland.
  • Flat bread pizza.
  •  Acura dealership.
  • Lamprey Healthcare

Security Officer, 07/2014 to 02/2015
Securitas Security Services Portsmouth N.H. Service Credit Union
  • Providing Integrity Vigilance and Helpfulness
  • Experience working A-shift and twelve hour shifts.

Mobile Supervisor, 12/2016 to Current
Securitas Security Services Portsmouth N.H. Lonza Biologics
  • Providing Integrity Vigilance and Helpfulness.
  • Supervisor of the Mobile shift.
  • Gained experience about the business.
  • Enjoyable workplace with a friendly staff.
  • Frequently update S.O.P.'s
Education
High School Diploma: 2012
Kingswood Regional High School Wolfeboro N.H - Wolfeboro N.H.
Attended the Vocational Culinary education class for three years, Appeared on WMUR for there daily cooks corner segment
This resume is created in 7 minutes.
Summary
Highly Driven individual who Possess exceptional quick-thinking and calm attitude during high pressure situations. Areas of expertise include multitasking, Interpersonal skills, keen sense of Observation, Commitment to public safety.
Skills
  • Monitoring
  • Analytical problem solver
  • Judgment and Decision Making
  • Investigative procedures
  • Social Perceptiveness
  • Persistence
 
Experience
Sales Associate ----Start 09/16/2016 27 hours per week 09/2016 to Current Metro PCS Houston, TX
  • Daily task is working with customers, selling phones, adding new accounts, taking payments, and helping with technical issues.
  • I am used to standing for long periods of time, as well as doing repetitive work daily.
  • Managed Large sums of Cash counted registers and balance 
  • Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Built customer confidence by actively listening to their concerns and giving appropriate solutions.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Car Salesman 02/2012 to 06/2016 Auto Nation Ford Houston, TX
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Prepare sales slips or sales contracts.
  • Sell or arrange for delivery, insurance, financing  or service contracts for merchandise.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other locations to find desired vehicles.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Worked flexible schedule to accommodate changing customer levels.   
  • Solicited referrals from satisfied clients.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.


Ross TX 07/2009 to 12/2011 Loss prevention Houston, TX
 
  • Checked and secured building entrances.
  • Report safety concerns to maintain a safe shopping and working environment
  • Prepare written reports on investigations.
  • Communicated with supervisors regarding any issues that occurred while on duty.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
  • Immediately reported fires, accidents and other safety hazards.
  • Maintained order, responded to emergencies and enforced federal and local laws.
  • Being aware of others' reactions and understanding why they react as they do.

Accomplishments
Completed continuing education classes in firefighting, rescue and emergency services.
Participated in Fire Drills
Attained instructions regarding fire fighting, hazardous materials handling, rescue techniques, medical procedures, safety procedures and physical fitness techniques.
Certifications
Basic Fire Suppression Certified- 2017
Academic Background
Firefighter Trainee 2017 San Jacinto College Houston, TX, U.S Houston firefighter Training Academy
High School Diploma: General Studies May 2010 J. Frank Dobie High School Houston, TX General Studies
Languages
Spanish, level of proficiency: conversational
This resume is created in 7 minutes.
Summary
Seeking a position in auto parts utilizing my skills and sales techniques in order to meet customers' demands and company goals.
Skills
  • Professionalism
  • Honesty and Integrity
  • Adaptability
  • Problem-solving
  • Multitasking
  • Self-Motivated/Ability to work without Supervision
  • Team player
Languages
Bilingual Fluent in English and Spanish
Work History
06/2015 to 12/2016
Wholesale Partsman Mercedes-Benz Houston, TX
  • Sold parts for wholesale and retail.
  • Regularly assisted clients in putting together project parts lists over the phone and then getting those orders ready for when the clients arrived.
  • Dealt with customers involving special orders on smart keys.
  • listened to customers needs in supplying a complete repair solution.
  • Demonstrated the ability to interact with customers from diverse cultures and backgrounds.
Counter Salesman Associate/Paint Mixer, 04/2013 to 06/2015
Advance Auto Parts Houston, TX
  • Greet customers in person and on telephone and provide required information.
  • Assisted customers with selecting and identifying parts needed for project.
  • Handle sales calls for commercial accounts and assist with the mixture of automotive paint using codes.
  • Upheld top-quality workmanship and excellent customer service.
Parts Sales Manager, 08/2002 to 10/2012
AutoZone Houston, TX
  • Inventoried all parts and prepared purchase orders.
  • Updated database for available parts and adjusted stock accordingly.
  • Performed potential employee interviews and made hiring decisions.
  • Arranged for the ordering of special parts per customer request.
  • Maintained consistent inventory of auto parts and products.
  • Trained new hires and updated training materials.
Counter Salesman, 11/2005 to 04/2013
Bap Geon Auto Parts Houston, TX
  • Handled foreign parts.
  • Transformed difficult customers into loyal, repeat guests by leveraging strengths in premium service.
  • Sold parts for wholesale and retail.
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
Education
High School Diploma: 1986
Robert E. Lee High School - Houston, TX