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Experience
September 2018
Sera Security Bronx, Ny Security Guard
  • Monitored premises and recorded all activity in a daily officer report.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
April 2018 to September 2018
Watch guard Ridgewood,, Ny Security Guard
  • Called police and fire departments in the event of an emergency. 
  • Monitored loading dock and recorded all activity in a daily officer report.
  • Immediately reported fires, accidents and other safety hazards.
  • Patrolled the premises regularly to ensure safety of employees and visitors.
  • Responded to telephone inquiries from clients, vendors and the public.
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Adhered to security requirements by screening visitors, updating logs and issuing temporary passes.
April 2018 to June 2018
Security Usa New york, Ny Security Guard
  • Issued security badges and visitor passes to all guests.
  • Investigated calls and complaints involving fire, theft, accident and hazard reports.
  • Reported all incidents, accidents and medical emergencies to law enforcement.
November 2017 to April 2018
liquiteria New york, ny Team Member Cashier
  • Blended beverage made from fresh or frozen fruit or vegetables
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
July 2017 to January 2018
Security, Unity Building Security Inc Foot Patrols New york, New York Security Officer
  • Interior and Exterior Patrols Use of a personal computer Respond to Requests and Alarms Watch for suspicious or unsafe conditions Provide Access Control Provide assistance to customers, employees, residents and visitors.
June 2017 to July 2017
Security, Prime Protective Bureau Madison, New York Security Officer
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
April 2017 to June 2017
Securitas Security Services USA New york, New York Security Guard
  • Patrolling premises regularly to maintain order and establish presence.
  • Issued security badges and visitor passes to all guests.
February 2017 to April 2017
Mcdonalds brooklyn, Ny Cashier
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Measure ingredients required for specific food items being prepared.
December 2016 to March 2017
Security, Allied Universal New york, New York security guard
  • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
  • MTO, Au Bon Pain.
  • Metro One Myrtle ave, Brooklyn.
August 2016 to October 2016
Chipotle. 1 MetroTech Center brooklyn, Ny Cashier
  • Clean, stock, and restock workstations and display cases.
  • Take food and drink orders and receive payment from customers.
  • Wash, cut, and prepare foods designated for cooking.
  • Serve orders to customers at windows, counters, or tables.
February 2016 to November 2016
Au bon pain brooklyn, Ny Team Member
  • Clean service or seating areas.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Prepare or serve menu items, such as sandwiches or salads.
  • Set up or restock product displays.
  • Slice fruits, vegetables, desserts, or meats for use in food service.
  • Take out garbage.
  • Clean or sanitize work areas, utensils, or equipment.
  • Serve prepared foods, such as muffins, biscotti, or bagels.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
August 2015 to January 2016
Century 21 New york Cashier/Sales
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Answer questions about product features and benefits.
  • Stock carts or stands.
  • Cashier, Mcdonalds.
  • 5121 5th ave ,Brooklyn.
October 2014 to June 2016
Wendys brooklyn, Ny Cashier
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Take food and drink orders and receive payment from customers.
  • Serve orders to customers at windows, counters, or tables.
July 2014 to October 2014
Mcdonalds brooklyn, Ny cashier
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Clean, stock, and restock workstations and display cases.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Operate cash registers to accept payments for food and beverages.
May 2014 to July 2014
pathmark Brooklyn Cashier
  • Greeting customers, answering to inquiries, bagging groceries, scanning items, and reconciling receipts with cash.
March 2014 to May 2014
Salon assistant
  • Scissor Palace.
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Schedule client appointments.
  • Update and maintain customer information records, such as beauty services provided.
  • Operate cash registers to receive payments from patrons.
  • Develop new styles and techniques.
  • Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.
  • Comb, brush, and spray hair or wigs to set style.
  • Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
Education and Training
May. 2013
Empire Beauty School

New york, New york Cosmetology
Jun. 2012
John dewey Highschool
Brooklyn, Ny

High School Diploma
New York state Security license 8 and 16 hour Security certificate f02 Fireguard Cosmetology Temporary license Cosmetology Certificate
This resume is created in 7 minutes.
Summary
Hair Stylist Assistant who recently graduated from cosmetology school. Salon reception and shampooing experience.
Skills
  • Men's & women's haircuts
  • Coloring hair
  • Thermal styles
  • Chemical services
  • Effective customer service
  • Cosmetology principles knowledge
  • Quick learner
Experience
Hair by Shelley Highland, NY Salon Assistant 09/2017 to 11/2017
  • Promoted and sold salon services and products.
  • Politely answered the phone and scheduled appointments for clients.
  • Operated cash register to receive payments from customers.
The L Salon New Paltz, NY Hair Stylist Assistant 06/2017 to 07/2017
  • Sanitized workstations and salon equipment for safety purposes.
  • Offered clients a catalog showcasing hair style options.
Moriello Pool New Paltz, NY Gate Attendant 06/2016 to 08/2016
  • Continually cleaned work areas and equipment.
  • Guaranteed positive customer experiences and resolved all customer complaints.
Nina's Italian Oneonta, NY Waiter 09/2012 to 03/2013
  • Maintained a professional tone of voice at all times
  • Assisted servers and dining room hosts and quickly responded to guests' needs.
  • Greeted guests in a pleasant and courteous manner.
Education and Training
2017 Capri Cosmetology Learning Center, Newburgh, NY
  • Certified in MUD and Threading 
Leadership
Presented product education classes for Wella and Big Sexy in a classroom setting.
This resume is created in 7 minutes.
Professional Summary
Capable, enthusiastic, and hard-working professional with involvement in a variety of diverse workplace environments. Strong leadership skills with management experience, dedicated on delivering the highest quality customer service to clients. Skilled and effective at multi-tasking in challenging situations and accomplishing overall objectives.
Skills
Performs well in high-demand, fast-paced environments
Goal attainment
Motivated and coached employees
Fast learning

Confident

Skilled in cultivating positive relationships with clients and colleagues

Managed a variety of administrative tasks

Work History
International Cruise & Excursions, Inc. (ICE) Travel Agent//Scottsdale, AZ//January 2013 to January 2015
  • Commended for building strong rapport with clients by understanding their needs and clearly explaining travel options.
  • Mastery of travel booking systems and databases.
  • Exceeded service and quality standards every review period.
  • Accurately documented, researched and resolved customer service issues empathetically and professionally.
Universal Web Consulting Customer Service Representative//Phoenix, AZ//January 2011 to October 2013
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Ensured a superior customer experience by addressing concerns regarding merchandise and pricing, demonstrating empathy and resolving problems on the spot.
  • Completed profit and loss performance reports.
Cutters Hair Salon Assistant//Scottsdale, AZ//January 2006 to May 2009
  • Established a strong relationship with client base to generate long term business.
  • Executed weekly inventory charts and recorded facility needs.
  • Shampooed, conditioned, rinsed and massaged guests hair using salon-exclusive products.
  • Cleaned and maintained the entire salon and sterilized tools.
Discover Card Customer Service /Collections Manager//Phoenix, AZ//December 2002 to September 2004
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Enticed team members to achieve production goals.
  • Persistently reached out and negotiated with delinquent account holders to devise repayment plans and minimize collections receivables.
Surf City Tanning General Manager//Phoenix, AZ//June 1999 to February 2002
  • Scheduled and led weekly store meetings for all employees.
  • Counted cash drawer and made bank deposits.
  • Generated repeat business through exceptional customer service.
  • Hired, trained and evaluated personnel in POS systems, key sales techniques, and salon policies.
Education
High School Diploma Barry Goldwater High School// Phoenix, AZ
This resume is created in 7 minutes.
Professional Summary
Results-oriented Receptionist successful at managing busy reception areas and multi-line telephone systems. Security-conscious with a methodical and focused approach.
Skills
  • Personable
  • Proactive team player
  • Computer-savvy
  • Talented salesperson
  • MS Office
  • Microsoft Excel certified
  • Appointment setting
  • Administrative support specialist
  • Critical thinker
Work History
Tax Preparer, 01/2017 to Current
H&R Block Greenville, SC
  • Facilitated communication between clients and tax authorities.
  • Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits.
  • Facilitated the integration of modern tax software with client accounting software.
  • Reviewed clients tax filing papers thoroughly to determine their eligibility for additional tax credits or deductions.
  • Prepared written responses or tax return amendments to resolve state and federal notices.
  • Offered clients recommendations to reduce tax liabilities.
  • Researched topics and completed due diligence to resolve issues in a timely manner.
Salon Assistant, 01/2016 to 12/2017
Peluqueria Latina Greenville, SC
  • Escorted guests to and from treatment rooms.
  • Cleaned, maintained and sterilized tools.
  • Sold and promoted hair care products and cosmetics.
  • Updated customer information records to track services provided.
  • Counted and documented opening and closing cash amounts daily.
  • Resolved guest complaints in a timely, efficient manner.
  • Consistently received positive performance reviews from guests.
  • Reviewed weekly inventory charts and recorded facility needs.
  • Offered clients a catalog showcasing hair style options.
Insurance Agent, 10/2015 to 01/2016
Total Insurance LLC Greenville, SC
  • Conducted annual reviews of existing policies to update information.
  • Implemented improvements in manual and electronic billing procedures.
  • Tracked the progress of all outstanding insurance claims.
  • Collected, analyzed and validated all agency commissions.
  • Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
  • Followed up with customers on unresolved issues.
  • Reported policy changes and company conditions affecting customer satisfaction.
Education
GED: 2018
Odyssey Online Learning - Columbia, SC