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Professional Summary
  • Experienced healthcare and technology professional looking to transition into the fitness industry and leverage background in startup growth, company strategy and development, and interpersonal relationship management
  • Registered Dietitian with a Masters of Science, published author for nutritional scientific research
Skills
  • SEO/SEM
  • Salesforce
  • Marketing automation
  • Project management
  • SQL
  • A/B Testing
  • E-mail messaging management
  • Team leadership
Work History
04/2017 to Current
Freelance Public Relations Specialist Perry Betts, Inc. New York, NY

Pitched stories specializing in technology, health, and lifestyle verticals

08/2017 to 08/2018
Partnerships Manager Carbon Health San Francisco, CA
  • 10th employee of a Series A, now 120+ person company
  • Worked directly with the CEO to consistently assess performance of marketing and growth operations
  • Built a strategy for managing sales, onboarding, and customer success for external partners
  • Developed and managed partnerships with external resellers
  • Managed and planned all company events and conferences
  • Lead account management, marketing strategy, and campaign development for practice acquisition team
  • Built and managed a brand ambassador board, brought on 4 influencer physicians in 2 months
  • Wrote and edited customer success knowledge base center for external partners
  • Conducted training seminars and workshops for best practices to manage a medical practice
  • Drafted and managed print, online and social media communications designed to promote company brand, image and values
01/2016 to 05/2017
Community Outreach Manager Elation Health San Francisco, CA.
  • Owned user communications and community engagement
  • Cultivated power users, gathering feedback and developing passionate user advocates
  • Served as community advocate in product and operational decision-making
  • Owned and built out customer health score
  • Built preventive strategies for at risk accounts
  • Drove new processes to enable a proactive customer service approach
  • Owned customer data science to drive actionable summaries of our users health, built our dashboards in LookerML to provide teams to highlight potential issues to Digital Marketing
11/2014 to 01/2016
Head of Sales and Marketing Decisive Health, Inc San Francisco, CA.
  • Oversaw company's product marketing, product deployment, account management, and customer success strategy on a daily basis
  • Developed product marketing strategy and created content for all marketing materials including but not limited to social media, email marketing and national conferences and events
  • Grew sales efforts from ground up taking company from $0 to $90k in 2015
  • Launched content marketing campaigns, utilizing Outreach and MailChimp to generate 25% sales increase monthly
  • Implemented SEO and achieved ranking on first page of SERP for targeted keywords
  • Write and manage company's weekly newsletter distributed to all of company's current clients and subscribers
  • Created and continue to maintain company's blog growing readership to 4,000 per day in one month
  • Completed 4 month accelerator program at 500 Startups (Batch 14)
08/2010 to 09/2011
Nutrition Dietetic Technician (DTR) Brigham and Women's Hospital Boston, MA.
  • Identified nutritional needs of patients; provided instruction of patients on special diets; special menus; and recommended supplemental feedings
  • Reviewed patient charts and interpreted lab values as related to nutritional and disease status
01/2013 to 01/2014
Registered Dietitian Nutritionist (RDN) & Yoga Instructor MySmartFuel | Yoga & Nutrition Consulting Boston, MA.
  • Managed all areas of private practice business
  • Led fundraising, sales, and lead generation
  • Developed marketing strategy and public speaking
  • Built website, social media, blog, and branding
  • Created both individual and group client meal plans
08/2003 to 08/2012
Senior Sales Associate French Lesson's Boutique Newburyport, Wellesley, MA
  • Maintained comprehensive knowledge of industry-related products in luxury fashion, accessories, and lingerie.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Directed work of as many as 9 employees focused on greater Boston area.
Education
May 2012
Masters of Science: Nutrition and Health Promotion
Simmons College - Boston, MA.
May 2011
Bachelor of Science: Nutrition and Dietetics
Simmons College - Boston, MA
Additional Information
  • Avid runner including marathons and half marathons, enjoy hiking, skiing, traveling
  • Yoga instructor for east division AFL athletes
This resume is created in 7 minutes.
Summary
Results-oriented, strategic sales professional with 3 years in the Car industry. I also worked as a receptionist for over a year and dealt with microsoft office, Multiple CRM Tools that held our customer data base, and developed very good people skills. 
Skills
  • Microsoft office
  • computer proficient
  • quick learner
  • customer service
  • cold calling
  • creative problem solving 
  • customer satisfaction
Experience
09/2017
Senior Sales Associate Kirk Toyota Grenada, MS At This Job, I am trusted to answer the phone, Set Appointments, Make Sure Customers are getting the help that they need, Know product knowledge about all toyota vehicles, add customers into the CRM tool that we use for logging our visits. 
03/2016 to 08/2016
Internet Sales Manager Toyota Of Oxford Oxford, MS answer all internet leads that came through the CRM Tool, Call customers, set appointments, make spread sheets in excel. 
02/2014 to 02/2015
Receptionist Braswell Thomas MD Grenada, MS answer the phone, Set appointments, call patients and confirm appointments, file all records once brought from the doctor, take payments. 
Education and Training
2012
Grenada High School Grenada, MS, United States
Mississippi Delta Community College Moorhead, MS, United States
This resume is created in 7 minutes.
Professional Summary
Automotive Technician focused on completing preventative maintenance and repairs in a timely fashion and giving proper attention to every vehicle and customer.
Skills
  • Proficient auto-mechanic knowledge
  • Customer relations
  • Project management
  • Competent with power tools
  • D3
  • SPP
  • Vast 7.2-8.1
  • POS systems


Work History
Assistant Store Manager/Acting Store Manager Mar 2016 - Feb 2017
Monro Muffler Brake & Service Ewing, NJ
  • Assist in managing store until promoted to Acting Store Manager in September 2016. 
  • Assign employees to specific duties to best meet the needs of the store.
  • Reorder inventory when it dropped below predetermined levels.
  • Instruct staff on appropriately handling difficult and complicated sales.
  • Report to the district manager regarding all store and staff issues.
  • Complete profit and loss performance reports.
  • Generate repeat business through exceptional customer service.
AAA Subcontractor Technician Sep 2014 - Mar 2016
Lakeside Auto Service Hamilton, NJ
  • Respond to AAA member requests for service within a promised time of arrival.
  • Call and locate members and assesses the safety of the scene upon arrival to ensure that the vehicle is in a safe location to provide service so as not to endanger the member, their traveling companions, the motoring public, or themselves.
  • Perform tire service/change, lockout service, fuel service, battery testing etc., as necessary while adhering to safety procedures.
  • Maintain service vehicle and equipment in good safe working order
  • Frequently manage situations where service must be expedited as quickly as possible to reduce the waiting time for other members. 
  • Repeatedly deal with people who are in troubled situations (i.e., vehicle breakdown or won't start), and who are often distraught, anxious, fearful, angry, etc. while being able to show a caring, positive attitude to keep the situation under control
  • Receive location information and uses maps and knowledge of local area to find vehicle and/or member
Senior Sales Associate Sep 2012 - Oct 2013
7-Eleven Hamilton, NJ
  • Greet customers in a timely fashion while quickly determining their needs.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Respond to customer questions and requests in a prompt and efficient manner.
  • Contact other store locations to determine merchandise availability.
  • Complete all cleaning, stocking and organizing tasks in assigned sales area.
  • Build relationships with customers to increase likelihood of repeat business.
  • Complete stock orders and managed inventory levels.
Education
GED: 2013
Burlington County College Pemberton, NJ
This resume is created in 7 minutes.
Professional Summary
Highly organized and detail-oriented dfgbwith more than 2 years experience supplying thorough, organized administrative support to 7senior executives.
Skills
  • Thrives in
Work History
Waitress, 05/2015 to 05/2016
Twin Peaks Davie Davie, United States, Florida
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely cleaned work areas, glassware, and silverware throughout each shift.
Senior Sales Associate, 04/2016 to 10/2016
Game Stop Davie, United States, Florida
  • Wrote sales slips and sales contracts.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Contributed to team success by exceeding team sales goals by 15%.
Headwaiter and trainer, 09/2016 to 06/2017
Outback Steakhouse Davie, United States, Florida
  • Handled money and counted the nightly deposit Assigned shift sections and side work Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Inventoried and restocked items throughout the day.
  • Verified cash drawer against the day's receipts.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Extensively trained new and existing employees.
  • Conducted one-on-one tutoring sessions for new employees.
Assistant Event Coordinator, 01/2017 to Current
Town of Davie Davie, FL
  • Collected and analyzed data on the effectiveness of programs and projects.
  • Planned and organized seminars, meetings and retreats.
  • Coordinated and managed sponsorships and sponsorship activation.
  • Organized and produced over 12 city events, including fairs, holiday events, and concerts.
  • Recruited community members for projects and activities.
  • Represented the city at community and professional organizational meetings.
Education
High School Diploma: 2017
Allendale Academy - Clearwater, Fl
This resume is created in 7 minutes.
Professional Summary
11 years of retail sales and management. A passionate leader who develops highly motivated teams through mentoring and superior communication. An enthusiastic self-starter with excellent customer service skills.
Skills
Work History
Electonic Lead, 03/2016 to 05/2017
Fred Meyer Bothell, WA
  • Managed staff of 6 sales associates
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Generated repeat business through exceptional customer service.
  • Trained and developed new associates on POS system and key sales tactics.
General Merchandise Clerk, 12/2012 to 03/2017
Fred Meyer Seattle, WA
  • Greeted customers and ascertained customers' needs.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Promoted from Team Leader to Assistant Manager within 10 months.
Senior Sales Associate, 08/2007 to 12/2012
Best Buy Seattle, WA
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.
Education
Associate of Arts: 2019
Edmonds Community College - Lynnwood, WA
This resume is created in 7 minutes.
Professional Summary

Professional individual looking to begin a new career. outgoing fun people person, very much the team player an optimist at heart. Ready to embrace any new opportunity. Superior customer service, a natural leader that knows the importance of following instructions and adhering to policy and procedure. Ready to show and prove.

Skills
  • Customer-oriented
  • Active listening skills
  • Consistently meets sales goals
  • Credit card transactions
  • Retail sales
  • POS systems knowledge
  • Upselling techniques
  • Computer literate
  • Merchandising
  • Stocking
  • Skilled problem solver
  • Personable
  • Natural leader
  • Motivated team player
Work History
Retail Shift Lead Walgreens - Las Vegas, NV 11/2016 - 04/2018


  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Trained 5-10 new sales associates each quarter.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
Retail Shift Lead Walgreens - Antioch, CA 10/2016 - 11/2016
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Trained 5-10 new sales associates each quarter.
  • Welcomed customers into the store and helped them locate items.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Operated the drive-through window and sales register quickly and efficiently.
Store Greeter/Loss Prevention Walgreens - Pittsburg, CA 10/2010 - 10/2016
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
  • Denied entrance to the building to unauthorized persons.
  • Secured all doors in the office and main building after hours.
  • Performed surveillance of suspects using binoculars, cameras and camcorders.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Senior Sales Associate Walgreens - Bay Point, CA 01/2010 - 10/2010
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Accepted and processed returns.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Kept work areas clean and neat at all times.
  • Worked collaboratively in team environment.
On-Line Customer Service Representative ll Wells Fargo Bank - Concord, CA 01/2008 - 01/2010
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Defused volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Managed high call volume with tact and professionalism.
  • Met or exceeded service and quality standards every review period.
  • Developed all process controls and metrics for daily management of the Call Center.
Education
High School Diploma: Live Oak High School - Antioch 2005
This resume is created in 7 minutes.
Summary
Enthusiastic professional with hands-on experience in customer service, payment processing and sales. Seeking position in any profession based in customer service.
Skills
  • Customer service mindset
  • Enthusiasm
  • Efficiency
  • Mathematical strengths
  • Sales proficiency
  • Excellent verbal communication
Experience
06/1994 to 01/1996
Accounting Assistant Clark Wilson Homes Austin, TX ledger entry, receptionist relief, answer phones, some filing
06/1990 to 02/1992
Senior Sales Associate Family Bookstore Austin, Texas customer service, cleaning/restocking of sales floor, add on sales. closing of store, nightly bank deposit
06/1985 to 08/1985
Cashier Sears Austin, Texas cashier, organization of sales floor
09/1984 to 05/1985
Bookkeeper Texas American Bank Austin, TX
Education and Training
n/a: Communications Concordia University Texas Austin, TX, United States
1985
High School Diploma: Vocational Office Education Westlake High School Austin, TX, United States
Activities and Honors
The Long Center
Volunteer
April 2016-present
 
Zach Theatre
Volunteer
September 2016-present
This resume is created in 7 minutes.
Summary

Assistant Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Reliable with 3 years in retail sales. Coaches and encourages staff towards advancement using an enthusiastic and supportive attitude.

Highlights
  • Goal Oriented
  • Outstanding communication skills
  • Retail inventory management
  • Extremely Organized
  • Quick Learner
  • Conflict resolution skills
  • Reliable
  • Microsoft Excel
Accomplishments

Received countless “exceeds expectations” ratings on performance reviews. Promoted to management after 1 month of employment at White House Black Market. Head hunted for management by Garage. Employee of the month 10 times at FYE.

Experience
Assistant Manager 10/2013 Garage Cherry Hill, NJ

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Reorganized the sales floor to meet company demands.Delivered excellent customer service by greeting and assisting each customer.

Sales Lead/ Management 03/2013 to 10/2013 White House Black Market Cherry Hill, NJ

Maintained friendly and professional customer clientèle. Shared product knowledge with customers while making personal recommendations. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Demonstrated that customers come first by serving them with a sense of urgency.

Sales Associate 02/2012 to 03/2013 Tilly's Cherry Hill, NJ

Opened and closed the store, which included counting cash drawers and making bank deposits.Processed shipments and maintained organized stockroom.Processed all sales transactions accurately and in a timely fashion.Operated a cash register to process cash, check and credit card transactions.

Senior Sales Associate 06/2010 to 02/2012 FYE Cherry Hill, NJ

Operated a cash register to process cash, check and credit card transactions.Recommended merchandise based on customer needs.Exceeded personal sales goals for 12 months in a row. Built and maintained effective relationships with co-workers and senior management.Offered direction and gave constructive feedback to motivate team members.

Education
Mathematics Camden County College Blackwood, NJ, USA

Calculus 1

Basic Accounting Courses

Psychology

This resume is created in 7 minutes.
Professional Summary
Motivated Sales Manager skilled in leading teams to set record-high sales figures, expand existing territories and develop new accounts. Energetic Sales Representative with 5 years of sales experience in-person and over the phone. Money-motivated with strong closing skills.
Skills
  • B2B sales
  • People-oriented
  • Networking skills
  • Credit card transactions
  • Employee relations
  • Computer literate
  • Sales experience
  • Excellent communication skills
  • Highly competitive
  • Consistently meets sales goals
  • Customer-oriented
Work History
Assistant Manager, 02/2003 to 12/2007
Radio Shack Kingman, AZ

    Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

    Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

  • Counted cash drawers and made bank deposits.
  • Completed profit and loss performance reports.
  • Conducted store inventories once per quarter.
  • Managed staff of 5 sales associates
Men's Manager, 11/2009 to 04/2011
Urban Outfitters Scottsdale, AZ
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 50 sales associates, and 15 team leaders.
  • Assigned employees to specific duties to best meet the needs of the store.
Men's Manager, 04/2011 to 05/2012
Urban Outfitters Phoenix, AZ
-Managed the Building and Designing of the new Urban Outfitters in Downtown Phoenix.
Men's Manager , 05/2012 to 04/2014
Urban Outfitters Tempe, AZ
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Increased sales volume by 80% in less than 1 year.
  • Managed staff of 30 sales associates, 6 team leaders and assisted in the training of 3 department managers. 
Senior Sales Associate, 04/2014 to Current
DataSphere Technologies Tempe, AZ
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Built relationships with customers and the community to promote long term business growth.
  • Completed daily outbound calls, up to 3 hours per day.
Education
Certificate IV of Diplomacy: International Studies, 2008
Hillsong International School of Music Leadership - Sydney, Australia
  • Coursework in international studies.
  • Emphasis in Biblical Relevancy in different cultures. 
  • Emphasis in Music