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Summary
Detail-oriented warehouse highly efficient in leading shipping and receiving operations.  Flexible schedule and available for all shifts.
Skills
  • Superior customer service
  • Dependable independent worker
  • Troubleshooting
  • Strong work ethic
  • Good at following instructions
  • Consistent work history
  • Strong interpersonal skills
  • Strong organizational skills
Experience
Finish Prep For Automotive Paint And Body 01/2015 to 10/2017 Econo Paint & Body Knoxville, TN
  • Remove rust and other debris from surfaces to be painted.
  • Fill cavities and dents in vehicles to create an even surface.
  • Mask or tape off details and components to avoid contamination and select the proper colors and substances for the project.
  • Use paint sprayers and brushes to apply paint to vehicle.
  • Determine the necessary application of paint for a thorough coat.
  • Check for runs or sags in the paint to ensure a quality product.
Warehouse And Delivery Associate 04/2013 to 01/2015 House Of Threads Knoxville, TN
  • Supervised material flow, storage and global order fulfillment.
  • Selected products for specific routes according to pick sheets
  • Maintained accurate stock records and schedules. 
  • Unloaded, picked, staged and loaded products for shipping.
Detail Shop Manager 07/2008 to 03/2013 Joe Nuebert Collision Knoxville, TN
  • Followed checklists to verify that all important parts were examined.
  • Communicated with customers regarding vehicle issues and potential repairs.
  • Transported customers while they waited for services.
  • Detail/wet sand and buff interior and exterior of vehicles.
Warehouse Associate 04/2005 to 06/2008 Goodys Warehouse Knoxville, TN
  • Pull, pack and ship orders in an accurate manner
  • Organize stocks and maintain inventories
  • Deliver orders to customers real time
  • Inspect goods for defects and damages
  • Track inventory in appropriate system
  • Organize space in the warehouse and perform cleaning duties
  • Notify supervisors of problems that are not resolvable
  • Resolve all other issues at the warehouse level
  • Check spools on work orders
  • Restock materials as and when required
  • Process and package goods in a time efficient manner
Education and Training
High School Diploma: General Studies 1989 Sweetwater High School Sweetwater, TN

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Professional Summary
Reliable and hardworking individual committed to getting each job done as quickly, efficiently and safely as possible.
Skills
  • Creative problem solver
  • Quick learner
  • Cash flow management
  • Trusted key holder
  • MS Windows proficient
  • Able to lift over 200 pounds
  • Microsoft Outlook, Word and Excel
  • Skilled trainer
  • Effective problem solver
  • Self-starter
  • Organized multi-tasker
Work History
Detail Shop Manager, 10/2015 to Current
Shine Time Super Wash Tupelo, MS
  • Managed the front counter, including answering the phone and opening and closing the shop.
  • Managed and maintained the necessary level of supplies in the shop.
  • Applied preservation chemicals to protect against spots and stains.
  • Reviewed work orders and discussed them with supervisors.
Automotive Detailer, 01/2011 to 10/2014
Goo Goo Tupelo, MS
  • Removed dents, filled in cracks and painted the car exteriors to restore appearance and condition.
  • Applied preservation chemicals to protect against spots and stains.
  • Upheld top-quality workmanship and excellent customer service.
  • Interfaced with management and colleagues in a professional manner.
Education
Associate of Arts: Itawamba Community College Drive - Tupelo, MS

This resume is created in 7 minutes.
Professional Summary
I have been involved in the auto repair industry my entire life. I have 20 years hands on experience with auto body damage, growing up in a body shop. I have another 20 years of experience with the Insurance industry side of the business. I have 30 years of estimating experience. I have excellent written and verbal communication skills. I maintain a positive outlook, and strive to help all of my appraisers improve and grow. I have excellent negotiating and time management skills. I strive to resolve conflict and any issues that may arise quickly and fairly. I have strong team and relationship building skills. I feel I would make a positive addition to any environment . I love working with people, and I always put forth the effort to be at my best.   
Skills
  • Self-motivated
  • Project management
  • Strong verbal communication
  • Conflict resolution
  • Powerful negotiator
  • Extremely organized
  • Team leadership
  • Data management
  • Process implementation
  • Staff development
  • Staff development

Great communication skills

Extensive knowledge of Auto Property Damage.

Extensive knowledge of claims processes.  

Work History
08/1992 to 12/1997
Asst. Body Shop Manager Ostrom Chevrolet Montebello, CA
Write estimates on damaged vehicles. Supervise the Body shop employees. Manage the office and all files. Accept all incoming jobs. Assist and inform all customers. Make arrangements and communicate with all Insurance companies. Review all vehicle damages. Review/ Negotiate/ Agree upon all repair costs. Make any supplemental arrangements. Keep all parties involved informed of status. Order all parts and materials necessary to complete any repair jobs. Quality control on all repair jobs. Help with accounts receivables. 
12/1997 to 01/2002
Auto Property Damage Adjuster Farmers Insurance Long Beach, CA
Manage and handle all assigned claims to conclusion. Inspect and estimate damages to vehicles for repair costs. Review and negotiate all repair costs to correctly repair damaged vehicles. Identify if the vehicles were repairable or total loss. Locate parts in order to be most cost effective per claim. Reinspect vehicles after tear down for any supplements. Investigate and examine total theft claims. Research the value of vehicles. Settle total loss claims. Help train new Appraisers. Help Liability Adjusters determine Liability of the loss based on the damages related to the loss. Customer Service. 
01/2002 to 01/2004
Independent Appraisers SCA Appraisals and Zappian's Aprraisal Whittier, CA
Receive claims from Processclaims.com, an internet based program. I reviewed claims. I inspected and estimated Auto Property Damage. Worked independently from my home. Reviewed claims. Handled theft recovery's . Negotiated all figures, and advised all parties involved.  
01/2004 to 09/2007
Independent Appraiser Seither Appraisal Service La Mirada, CA
I handled any necessary claims issued for Independent Companies and many private parties. I would buy, sell, and retrieve vehicles for the auctions. 
09/2007 to 01/2012
Asst. marketing Manager Eagle Vision/ Talent Marketing Carson, CA
Manage all 10 crews, while managing 10-12 events per day. Schedule and coordinate teams. Daily training and impact meetings for employees. Schedule training for each group. Motivate team members. Help employees set and reach team and individual goals. Manage inventory. Manage all team member production. Handle and correct any problems with the field events. Do interviews Monday - Thursday from 3-5 pm. Hire new employees. Banking for the business. Make sure everything runs smoothly and correctly. Time management was crucial.    
01/2012 to 12/2012
Independent Appraiser SCA Appraisals/ BB Appraisals La Mirada, CA
Handle all claims assigned to conclusion. Write estimates. Negotiate repair times and labor with body shops. Run CCC valuations for total loss vehicles. 
12/2012 to Current
Regional Reinspector Infinity Insurance Cerritos, CA
I have 26 Appraisers and 9 Body Shops I reinspect. I review estimates and reinspect vehicles for accuracy from my Appraisers. I do field ride along and training of my appraisers. Also, I train appraisers out side of my territory at the request of their managers. I work with all the managers, and help with technical information. If my appraisers can not reach an agreed with a shop , I will go out an negotiate. I help appraiser and managers solve problems with damages, shops, and technical issues. I write high dollar estimates. I maintain the appraisers and the shops with in my territory. 
Education
completed most of my general education courses: Fullerton Collage - Fullerton, CA
1992
High School Diploma:
La Serna High School - Whittier, CA

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Professional Summary
Recent graduate seeking a full-time opportunity as a Mechanical Engineer with an established, goal-oriented, purpose-driven organization with scope for career advancement and professional development.
Skills
  • Solidworks Certified
  • MATLAB
  • Creative problem solving
  • FEM software
  • AutoDesk Inventor
  • Technical problem-solving
  • Product design
  • CAD
  • Engine components, pumps, and fuel systems knowledge
  • LabVIEW
  • Quick learner
Work History
01/2014 to Current
Shop Manager Affordable Laser Printer Services, Inc. Tampa, FL
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Solved unresolved customer issues.
  • Promptly responded to inquiries and requests from prospective customers.
  • Identified individual development needs with appropriate training.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Expertly and efficiently repaired customer machines to like-new condition.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Managed work flow to exceed quality service goals.
02/2014 to 06/2014
Door To Door Salesman Vivint Tampa, FL
  • Developed successful prospects from current commercial customers, referral leads, or sales or trade meetings.
  • Reviewed business trends to advise customers regarding expected fluctuations.
  • Successfully communicated product information to potential customers leading to future sales.
  • Retained mental focus during work by being self-motivated. Customized customer security package to accurately meet specific needs of the household.
Education
2017
Bachelor of Science: Mechanical Engineering
University of South Florida - Tampa, FL

GPA: 3.06/4.0
PROJECTS
Modular Mobile Workstation

Developed a mobile workstation for someone in a seated position or wheelchair. 
-Designed complete 3D models in Solidworks
-Developed full and cost effective BOM
-Constructed and presented a complete working prototype
Ping Pong Shooter
Created a mechanism that accurately shot a ping pong ball with changeable trajectory angles and swivel positions. 
-
Designed 3 models in Solidworks.
-Constructed and tested prototype.
-Based on observations and calculations, adjusted weights, launching lengths and releasing mechanisms.
Servo Controlled Car Gauges
Developed 3D printed car gauges controlled by servos, Arduino, and a potentiometer. 
-Completely modeled from scratch on AutoDesk Inventor.
-3D printed entire assembly including gauge faces, needles, foot pedals and more.
-Programmed Arduino to mimic realistic car gauges with foot pedal modulation.