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Skillful Store Assistant Manager resume

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Professional Summary
Highly motivated and results-driven warehouse professional bringing 10+ years of leadership experience.  Possesses exceptional organizational skills and attention to detail.  Team player and natural leader with excellent communication skills.  Successful at streamlining warehouse procedures and operations.   Willing to go the extra mile to meet tight deadlines and reach company goals.
  • Safety Conscious
  • Troubleshooting
  • Deadline driven
  • Fast learner
  • Hard working and self motivator
  • Excellent attention to detail
  • Continuous improvement
  • Staff training and development
  • Scheduling & planning
  • Highly dependable

Work History
Packaging Coordinator, 10/2015 to Current
Hubbards Ltd, Mangere Auckland
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Actioned GMP and maintained the warehouse in compliance with OSH safety standards.
  • Transfer/Transact all interdepartmental movements for traceability.
  • Consolidate stock returns from production to minimise multiple locations.
  • Coordinated with production team leaders to expedite daily production orders.
  • Loaded and unloaded pallets from trucks & actioned put aways into locations.
  • Receive and receipt incoming goods into AX system from suppliers.
  • Update Customer dispatch log sheet with all incoming goods.
  • Action and communicated returns of out of spec/damaged stock from supplier.
  • Prioritised Picking of part pallet first to maintain FIFO inventory practise.
  • Maximized production output by shipping packaging orders on time and accurately.
  • Assisted Logistics Manager with site projects and SOP improvements.
  • Process stock return at end of production run & transfer in AX system
  • Operate a reach forklift to move  stock and other materials to and from storage and production areas and loading docks.
  • Read & prioritise picking of orders according to 48 hour production plan.
  • Communicate shortages or over deliveries with supplier and actioned returns.
  • Carry out daily cycle counts and resolve discrepancies.
Finished Goods Warehouse Manager, 06/2013 to 10/2015
Hubbards Ltd, Mangere Auckland
  • Assist Logistic Manager determine the most cost-effective procedures and routes for shipments.
  • Translated business needs and priorities into actionable logistics strategies.
  • Gathered, logged and monitored all shipping data.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Managed shipment schedules to maximize productivity and cut costs.
  • Monitored the warehouse work flow for 14 employees.
  • Assigned shipments to carriers via TMS and Ecargo systems.
  • Prioritized order security, accuracy and on-time pickup and delivery.
  • Coached 14 other employees and assisted with quarterly performance reviews.
  • Hold daily H&S tool box and operation meetings
  • Assist Logistic Manager budget and developed a comprehensive plan to accomplish company objectives while staying within budget.
  • Recommended investments in technology, capital, equipment systems and other assets to improve service quality.
  • Oversaw return and exchange processes from customer to warehouse
  • Ensure daily GMP & forklift checks have been actioned.
  • Oversaw imports/exports as TFO, ensured strict MPI compliance to processes and documentation
  • Monitored chep pallet account transactions & conduct weekly stocktakes
Finished Goods Warehouse Team Leader , 07/2012 to 06/2013
Hubbards Ltd, Mangere Auckland
  • Supervise a team of 8 store man
  • Organise temp staff induction & distribute daily workload
  • Organise & prioritise export container loadings & documentation
  • Communicate domestic/export deliveries with freight forwarders
  • Oversee forklift maintenance, repair & license bookings
  • Lead daily H&S toolbox meetings  & resolve staff related concerns
  • Report weekly workload and advise work plan to achieve outcome
  • Organise & prioritise picking for daily orders
  • Assist & organise staff in quarterly/annual stocktakes
  • Efficiently work with AX inventory systems & company software applications
  • Log all container & daily order movements into a spreadsheet for record keeping


Team leader, 12/2010 to 07/2012
Cerebos Greggs Ltd Auckland
  • Supervise 7 staff and distributed daily picking of orders and loading of trucks
  • Effectively liaised delivery using ecargo & tms systems for prompt pick up and delivery of goods.
  • In the case of short staff, operated an electric pallet train, reach & counter balance forklifts to pick, replenish orders, unloading of trucks and containers.
  • Assisted customers with product enquiry and locations.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Achieved a 98% on-time shipment rate.
  • Maintained accurate stock records and schedules.
  • Established long-term customer relationships through prompt and courteous service.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Oversaw hiring and training of new employees from temp agencies.
  • Tracked time spent on assignments each day for productivity reporting.
  • Assist Warehouse Supervisor in daily H&S tool box meetings by reporting any health and safety hazards and incidents advised by staff.
Store person 2IC, 12/2008 to 12/2010
Freshmax Ltd Auckland
  • Picked customer orders in a fast and accurate manner to company & customer satisfaction.
  • Devanned export goods and assisted MAF in their inspections
  • Performed data entry of incoming/outgoing goods into SAP system.
  • Ensure all incoming/outgoing goods are in good condition before sign off
  • Operated an electronic & diesel fuel counter balance fork lift & reach hoist.
  • Unloaded trailers, received merchandise, verified orders and broke down produce loads.
  • Offered product samples, answered questions and helped customers find items.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Assist team leader and oversaw overnight store operations, including issuing staff assignments and creating production & picking lists.
  • Weighed, packaged and labelled produce, following proper dating procedures.
  • Cleaned produce shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Verified all deliveries against invoices and completed shortage and overage reports.
  • Developed knowledge about products and sales items to answer shoppers' questions.
Retail Store Assistant Manager, 12/2006 to 11/2008
Flavor Clothing Retail Westfield New Lynn, St Lukes, Manukau


  • Counted cash drawers and made bank deposits
  • Listened attentively to customer complaints and offered reasonable solution resulting in customer referrals and good reputation for store.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Reported to the area store manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • TFO & AP Certificate, MPI, 2013
  • Full drivers, Counter balance & Reach forklift licenses
  • Korean Language Training-Mission Training Centre Provo USA, 2004 - 2005
  • Teachers training Course-Institute of Teaching (IOT) Busan KOREA, 2004
  • Mount Roskill Grammar Prefect in form 6 and 7, 2001 - 2002
  • 1st XV Rugby captain tour to Argentina 2002
  • 1st XV Rugby finalists 2002
  • 1st X111 Rugby league captain 2001
  • Cultural Group leader (Tongan)
High School Diploma: 2002
Mount Roskill Grammar School - Auckland
  •  Mount Roskill Grammar School - 1
  • Auckland7th Form Bursary Subjects Taken: Statistics, English, Sport Science,
  • Geography6th Form Certificate Subjects Taken: English, Sport Science, Chemistry, Geography
  • 5th Form NZQA School Certificate Subjects Taken: English, Science, Mathematics, Electronics, IT Computing  
Rugby league, volleyball, soccer, teaching & learning new languages, listening to uplifting music
Is fluent in speaking English, Tongan and Korean languages

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Job-winning Store Assistant Manager resume

This resume is created in 7 minutes.
Professional Summary
A self driven and dedicated Mechanical Engineering graduate with post graduate certification in Engineering Business and Safety Management seeking a job to enhance the skills and establish along with the goodwill of the organisation.
  • Knowledge of OHSA 18001 standard
  • Assist in Safety audits and inspections
  • Certified JHSC member
  • Accident Incident Investigation
  • Applied Operation Management
  • Ensuring H&S legislation and policies adhered to on site
  • Technical problem-solving
  • Team leadership principles
  • Project planning and management
  • Components of Marketing, Human Resources, Planning and Negotiations
  • Works well in diverse team environment
  • Component functions and testing requirements
  • Team leadership
  • Have strong interpersonal skills and are able to communicate with many stakeholders
  • Capability to take initiative, extremely motivated and an excellent team-player
  • Time management skills
  • Able to persuade others effectively
  • Exceptional customer service
  • Excellent Computer skills include Microsoft Word, Excel, CAD and CAM
Work History
Store Assistant Manager 07/2017 to Current
Dollarama Winnipeg, MB, Canada
Store Team Leader 07/2016 to 06/2017
Dollarama Winnipeg, MB, Canada
Store Key Holder 10/2014 to 06/2016
Dollarama Thunder Bay
Cashier/ Customer Service 08/2014 to 09/2014
Dollarama Thunder Bay
  •  Managing the resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves
  • Managing the work schedules according to the budgeted hours and business needs;Managing and resolving customer complaints, questions and/or inquiries
  • Ensuring that company rules and regulations are explained, understood and properly followed by all team members
  •  Ensuring that employees work safely and apply the standards required by health and safety
Coporate Safety Intern 01/2016 to 06/2016
City Of Thunder Bay Thunder Bay, ON, Canada
  • Assist in OHSAS 18001 audits and other inspections
  • Assist in incident investigations
  • Respond to queries by workers, supervisors and safety committees
  • Conduct research as assigned
HRV Techician 08/2014 to 04/2016
RAS Maintenance Thunder Bay
  • Assist the technician to fix the problems caused by the HRV system
  • Knowledge about how to maintain healthy indoor air quality within the system
  • How to improve the building efficiency, which depends on climate
  • Investigated equipment failures to diagnose faulty operation and made appropriate maintenance recommendations
Production Supervisor 03/2014 to 08/2014
Brite AutoParts India
  • Successfully managed production activities so all orders were shipped on time
  • Investigated and implement ideas for quality improvement, increased productivity and cost reduction
  • Managed documentation of and training on production procedures and workinstructions
  • Maintained and communicated daily productivity and shipment reports for all departments.
Post Graduate Diploma: Business Management 2016 Confederation College - Thunder Bay
Bachelor of Engineeing: Mechanical Engineering 2014 SJEC College - India
  • Recognition of Safety Education
  • WHMIS Certification
  • Successfully completed supervisor and worker Health and Safety Awareness
  • Certified Joint Health and Safety Committee member
  • First Aid CPR Certification
  • Valid Driving License

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