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Summary
Experienced merchandiser specializing in strategic product placement and customer interaction. Organized and detail-oriented with strengths in project management and inventory control. Applies strong analytical and critical thinking skills to solve complex problems. Immersed in Apple culture for more than 7 years, and heavily involved in merchandising, inventory management, and internal operations. I provide a fresh approach to coordinating, merchandising, and releasing new products.  I strive for an experience above the expectation for operational and brand excellence.
Accomplishments
  • Managed four major store relocations with no downtime
  • Reconstructed Temecula Apple Store with considerable damage in one week to re-open for new product launch 
  • Led over 20 merchandising teams to successfully implement new visual displays for all Apple product launches in last 7 years
  • Established and maintained vendor contracts for new stores in Inland Empire and Orange County markets.
Experience
09/2009 - Current
Apple, Inc. － Costa Mesa, CA Visual Merchandising Manager
  • Responsible for conveying and maintaining Apple brand standards through window displays, product placement, and Planogram execution.
  • Managed in-store and market merchandising teams through new product initiatives and visual display implementation​.
  • Built effective relationships within each store to enhance team understanding of merchandising strategy and brand knowledge. 
  • Communicated proactively across the market to ensure brand consistency by communicating the proper approach of cleaning, organizing, and arranging demo product. 
  • Lead numerous overnight projects, managing workflow and setting clear expectations for timeliness.
  • Coordinated and managed store preservation and merchandising resets through use of iCal and OmniPlan.
  • Insured daily focus on internal and external customer journey across all teams through consistent feedback.
 
01/2010 - 01/2011
Lucky Brand Jeans － Carlsbad, CA Visual Manager
  • Designed displays to make the store experience interactive and engaging.​
  • Arranged items in favorable positions and areas of the store for optimal sales. ​
  • Conducted staff meetings with sales personnel to introduce new merchandise.
  • Organized and located inventory and updated store spreadsheets.
Education
2017
Orange Coast College Costa Mesa, California Visual Communications
  • Event Planning Certificate
  • Focused studies include Graphic and Communication Design
  • Continuing education online, expected graduation in late 2017.
Skills
  • Service Channel Management
  • Adobe Illustrator and Photoshop
  • Kronos Scheduling Systems
  • Microsoft Office Suite
This resume is created in 7 minutes.
Professional Summary

Seeking a Store management position with a reparable company, where I can utilize my skills and gain further experience as well as grow with the organization by maximizing sales and profitability.

Skills
  • Excellent customer service skills
  • Very Driven and Goal-Oriented
  • Great People Skills & Communication Skills
  • Dependable & Self- Motivated
  • Strategic thinker
  • Time - Management
  • Merchandising
Work History
03/2007 to 09/2008
Ready To Wear Associate Target – Metairie, LA
  • Promoted from Ready To Wear associate to Ready To Wear Team Leader within 10 months.
  • Executed all floor sets and holiday transitions
  • Ready To Wear Department #1 in sales  in district

 
03/2010 to 06/2012
Replenishment Team Leader Target – Slidell, LA
  • Promoted from Team Leader to Sr. Team Leader within a year and a half.
  • Interviewed job candidates and made staffing decisions.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Opening and Closing procedures of Target Slidell location
  • Generated repeat business through exceptional customer service and conflict resolution
08/2012 to Current
Visual Merchandiser/ Visual Manager Forever 21 – Slidell, LA
  •  Execute all floorsets as well as window mannequin and graphic changes
  • Processed shipment and filled shipment to the floor daily
  • Promoted from Visual Merchandising Associate to Visual Manager
  • Oversee entire visual aspect of Forever 21 Slidell location
  • Opening and Closing procedures including but not limited to receiving shipment daily, cash handling procedures, as well as superb customer service

?
10/2014 to Current
Store Manager Forever 21 Red – Slidell, LA
  • Oversee daily operations of the overall store
  • Drive business as well as drive for positive results in customer satisfaction as well as top line sales goals
  • Responsible for all talent within store including but not limited to training, coaching, congratulating and developing key players to the business
  • Interviewed job candidates and made staffing decisions.
  • Managed staff of 60 + sales associates, 11 managers.
  • Conflict resolution, performance management, succession planning
Education
Current
Bachelor of Science: Pre Med Biology/ Music Business
 Xavier University - New Orleans, LA
This resume is created in 7 minutes.
Summary
Creative professional with extensive knowledge in Visual Merchandising, design concepts, product knowledge, management skills. Sales/profitability focused and looking for an opportunity to be part of a winning team.
Highlights
  • Maximize impact of product to drive sales through visual presentation
  • Train and supervise merchandising standards for managers and staff
  • Execute projects, shops, trend focus, seasonal trim
  • Customer Service

  • Ensure visual standards for windows and ledges
  • Executed flow of merchandise and aesthetic placement of fixtures
  • Weekly recap report, product test and execution reports
Accomplishments
Monthly floor set execution, train supervise staff for task of floor set and monthly updates, Visual Lead for 2 store openings and assisted in other district openings and remodels, Window specialist, First for a new corporate initiative to develop Visual Managers, New Store Opening and Remodeling team for the region
Experience
In Store Visual, Visual Coordinator 10/2005 to 06/2015 Chico's FAS Memphis, TN
Monthly floor set execution,updates and refresh, drive sales through visual presentation, train Managers, Sales Associates, Stock Associates on visual standards, markdowns and RTV's, ensure compliance to ADA standards, set promotions to corporate standards for visual impact on a timely basis, Alternate Visual Lead for 2 new store openings assisted with other openings and remodels, training and development of Sales Managers and staff in the district
​
Visual Manager, Visual Staff Specialist, Merchandise Manager 02/1999 to 11/2005 Macy's Federated Department Stores Memphis, TN
Monthly departmental classes for trends, product knowledge and standards, maximized impact of merchandise to drive sales, ensured set up of promotional events, ensured flow of product and aesthetic placement of fixtures to ADA standards, maintain styling of forms, developed and reviewed staff, executed markdowns, RTV's and maintenance of stockrooms, executed placement of product to company standards in a timely basis increasing sales over plan.
​
Visual Manager, Asst. Visual Manager, Visual Manager in Training, Trimmer 07/1994 to 02/1999 Mc Alpins Mercantile Cincinnati, OH
Ensured visual standards for windows and ledges, Window Specialist, Flow of product and fixture placement 
Asst. Manager/New store opening and remodeling team, Sales Associate 07/1994 to 07/1988 Pier 1 Imports Pittsburgh PA, Dayton, Cincinnati, OH
Supervised staff, daily auditing, customer service, maintenance of a clientele file, New Store Opening and Remodeling Team for the region 
Education
Visual Communications Art and Fashion Institute of Pittsburgh Pittsburgh, PA

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