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  • Fast and efficient worker 
  • Highly dependable 
  • Willing to learn
  • Great interpersonal skills 
  • Positive attitude 
  • Extensive food/beverage knowledge 
Work History
Deli Counter, 06/2015 to 01/2017
Deli Counter Purgatory ResortDurango, Colorado
  • Duties included preparing and serving deli food products and specialty drinks to customers with high standards of safety and sanitation.
  • Greeting customers with friendly and courteous attitudes and sharing services such as weekly specials and deals.
  • Operation of cash register, receiving and giving correct change to customers.
Lunch Distributor, 06/2014 to 09/2014
Gallup Mc Kinley County SchoolsGallup, New Mexico
  • Duties included serving pack lunches to children and keeping count of how lunches are distributed each day.
  • High standards of safety and sanitation were also a key factor.
  • Watching and supervising the children at all times.
  • Receptionist/ front desk Cal's Hair Salon.
Receptionist, 05/2013 to 08/2013
Carol ManuelitoGallup, New Mexico
  • Duties included welcoming and greeting customers, answering and directing phone calls.
  • Scheduling appointments and creating advertisements for business.
  • Assisting in ordering and receiving incoming mail.
  • Stocking and distribution of supplies and keeping front common area clean for customers.
Bachelor of Science: General Biology, Current
Fort Lewis College - Durango, CO
Certificate: 2017
ABC Bartending School - Las Vegas, NV
High School Diploma: 2013
Miyamura High School - Gallup, NM
This resume is created in 7 minutes.
Professional Summary
Highly motivated worker with extensive customer service, sales knowledge and understanding how to apply myself to create the best experiences. I am looking for a position that I will be able to make the most of my experience in physical rehabilitation procedures in an environment conductive to mutual growth. I am committed to delivering high quality results with minimal supervision as well as having the eagerness to learn.
  • Exceptional communication skills
  • Strong client relations
  • Strong work ethic
  • Quick learner
  • Excellent multitasking capabilities
  • Dedicated team player
Work History
Keyholder, 03/2012 to 05/2013
Reza Cafe Temecula, CA
  • Completed store opening and closing procedures.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Processed cash, credit, debit and check payments.
  • Counted out cash drawers and balanced totals.
  • Provide exceptional customer service to all guests to ensure to receive their business
Host, 08/2013 to 11/2013
Pechanga Casino & Resort Temecula, CA
  • Consistently provided professional, friendly and engaging service.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Busser, 11/2013 to 11/2014
Pechanga Casino & Resort Temecula, CA
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Cleaned and sterilized equipment and facilities
  • Cleaned and organized eating, service, and kitchen areas
  • Stocked, organized, and cleaned kitchens and cooking utensils
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Server, 11/2014 to 01/2016
Pechanga Casino & Resort Temecula, CA
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Described menu to customers and accurately explained details and care of merchandise.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Operated a POS system to itemize and complete an average of $2,000 total of customer purchases.

Shaklee Independent Distributor, 01/2016 to Current
Shaklee Cerritos, CA
  • Drafted and managed print, online and social media communications designed to promote company brand, image and values.
  • Designed and implemented strategic business plan objectives.
  • Leveraged technical resources to design and create campaign deliverables, including e-mail invitations, articles and marketing videos.
  • Entered numerical data into databases in a timely and accurate manner.
  • Led educational presentations on topics of nutrition and wellness.
  • Developed and managed communications strategies and plans.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

General Education: Kinesiology, 2015
Palomar College - San Marcos
General Education: Kinesiology, Current
Cerritos College - Cerritos, CA

High School Diploma: 2012
Vista Murrieta High School - Murrieta
  • Customer Service
    • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
    • Handled guest complaints, maintaining a positive dining experience for all rest.

This resume is created in 7 minutes.
Professional Summary
To gain experience and enhance my knowledge in the field of health and nutrition
  • Organization
  • Communication
  • Adaptability
  • Teamwork
  • Mathematics
  • Microsoft
  •  Creativity

Seattle University | Member of Hui O Nani Hawaii Club *Assisted with Luau Events: food prep & décor *Member of United Filipino Club *Assisted with Barrio Events: food prep & décor *Member of Sports & Exercise (SPEX) Club

Maryknoll High School | Honolulu, Hawaii. June 2012 *Co-President for Winterball Committee (4 Years) *Sophomore Banquet Comittee *B-boy Dance club *Volleyball Club

Araki Hiroya Soroban School | Honolulu, Hawaii. 2001- 2010 *Completed 24 levels of mathematic abacus schooling

Work History
Special Events and Donor Relations Intern, 09/2016 to 12/2016
Judy Yu Seattle University Obrien Center
  • Created and maintained athlete campaigns
  • Assisted Red-Tie Event preparation
  • Made calls to customers and donors about upcoming events and promotions

Volunteer, 01/2000 to Current
Meadow Gold Dairies Honolulu, Hawaii
  • Assisted company with marketing and advertising of products at multiple events.
  • Communicated with and assisted customers

Coordinator of Tickets and Fan Development Intern, 03/2016 to 06/2016
Kelsey Brown Seattle University Obrien Center
  • Assisted ticket operations and customer support
  • Maintained entrance table at events

Volunteer, 01/2007 to 01/2010
The Humane Society Honolulu, Hawaii
  • Maintained the front desk & provided information to customers in person and over the phone.
  • Pet Walker
  • Animal carer

Food Donater and Distributor, 01/2009 to 01/2012
Honolulu, Hawaii
  • Donated food
  • Assisted with handing out food to the homeless.
  • Organized meet ups with other volunteers in bringing food to the shelter.

Bachelor of Science: Sports and Exercise Science, 2016
Seattle University - Seattle, Washington
  • Member of Sports and Exercise Club
  • Member of Hui O Nani Hawaii Club
  • Member of United Filipino Club
This resume is created in 7 minutes.
Executive Profile
Accomplished professional with experience in developing and leading individuals and teams in the management of key customer relationships. Proven track record of increasing sales, market penetration and improving customer loyalty. Recognized for being a positive leader, results driven, trusted mentor and problem solver, earning the respect of management, colleagues, and customers alike.
Skill Highlights
  • Servant Leadership and team development
  • Strategic planning, implementation and change management
  • Building and leading highly productive sales and marketing teams 
  • Management of key account business
  • Negotiating, planning and collaborating with key decision makers
  • Revenue and market expansion 
Professional Experience
Farmer Brothers Northlake, TX Sr. Manager- Business Development 10/2017 to Current

Boyd Coffee Company was acquired by Farmer Brothers in October 2017. 

  • Direct the sales of FB products, including the expansion of customer base, to achieve National Account AOP. Focused on national foodservice operators, direct to customer and distributor sales opportunities.
  • Created opportunities and gained involvement in RFP's with a potential of $28MM in incremental sales.
Boyd Coffee Company Portland, OR Executive Director of National Accounts 03/2016 to 10/2017
  • Provided sales, marketing and operational leadership to all departments within the organization in support of existing and potential key account business. 
  • Created and refined target list of Top 50-250 National Accounts and Top Broadline Distributors. 
  • Developed sales opportunities with several Top 10 broadline distributors, securing incremental new Boyd branded business and positioning organization in several key private label RFP's.
GORDON FOOD SERVICE Grand Rapids, MI Director of National Account Management 11/2010 to 11/2015
  • Led National Account Management, Product Management and Implementation teams, managing some of the restaurant industry's largest chain accounts. Increased sales from $1.1B to $2.7B in 5 years.
  • Directed LRP & AOP for department including evolution of account management and support teams, creating value and efficiency, always exceeding sales plans, while managing to lower per unit cost. 
  • Senior member of Co-Creation of Value initiative linking the needs of strategic customers with GFS, resulting in $10MM of value creation and long term partnerships.
  • Member of Senior Sales Team for DMA. Members include top US broadline food service distributors.
GORDON FOOD SERVICE Brighton, MI Director of Marketing 08/2005 to 11/2010
  • Led product category management, segment marketing, product support, equipment service and campaign & event teams for the Great Lakes East Division of Gordon Food Service.
  • Restructured team to be more in line with divisional needs, initiatives and areas of growth opportunities. Managed $1B in annual sales.
  • Successfully launched divisional themes supporting cultural initiatives of the division.
  • Developed and implemented Product Emphasis and other sales related training. 
  • Successfully led GFS Brand initiatives resulting in the division leading all US National divisions in overall case and percent growth. Resulting in a 47% GFS brand mix.
BOYD COFFEE COMPANY Portland, OR Vice President Distributor Sales 09/1998 to 08/2005
  • Led distributor sales team focused on all coffee brands, Today Foods and Techni-Brew International sales.
  • Successfully integrated and realigned the Today Foods & Techni-Brew Sales Divisions, refocusing sales efforts on expansion of coffee sales in new geographies, resulting in increased sales and reduction in expense.
  • Established distribution and service network with broadline, regional and specialty distributors, providing Boyds coverage across the United States to support national chain account relationships.
  • Successfully negotiated and secured the Gordon Food Service private label coffee business in 2004. Resulting in $12MM in incremental revenue.
CADILLAC COFFEE COMPANY Madison Heights, MI Vice President of Sales 02/1991 to 09/1998
  • Led all direct sales operations including all food service sales, retail sales, sales management and account acquisition.
  • Directed and managed company's national account business.
  • Coordinated all national account implementation for Dine-Mor Foods representing $10MM in sales.
  • Generated $4MM per annum in specialty coffee sales as Executive contact for Meijer, Inc.
CADILLAC COFFEE COMPANY Detroit, MI Regional Sales Manager 01/1991 to 01/1995
  • Managed and coordinated sales and service activities for Indiana and Ohio.
  • Managed all Retail Sales for Cadillac Coffee.
  • Successfully managed key account business including specialty coffee contracts with Glens Markets, Meijer Supermarkets & Convenience Stores, resulting in 1MM pounds or $5MM of incremental coffee sales.
Bachelor of Science Wayne State University, Detroit, MI
Strategic Account Management- Executive Course University of Michigan, Ann Arbor, MI
SAMA University University of Chicago, Chicago , IL