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Results-oriented Manager who thrives in fast-paced and competitive environments. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills.
  • Creative problem solving
  • Training and development
  • Analytical thinker
  • P&L management
  • Strong public speaker
  • Decisive leader
*Food Serve Safe Certified 
*Maintaining highest Gross Profit of 44.54% in area in Food Service
*Maintaining highest weekly department sales in Food Service in Wisconsin
*Manage/developing a team of 18 people
Food Service Manager 07/2017 to Current Fresh Thyme Farmers Market Ashwaubenon, WI
*Responsible for all department operations of the Food Service department which includes four sub categories; Sliced Meat, Deli, Bakery and Cheese
*Contribute to store sales and profitability by effectively managing each sub categories labor expenses, accurate pricing, stock levels, inventory, and merchandizing
*Maintain Department book keeping for all sub categories, using Microsoft office, RDS, DAX and Retalix
*Manage/train/develop a staff of 18 people currently in a RTE area, managed up to 25 employees during grand opening of the store
*Oversee/train/develop the Assistant Food Service manager, Cheese Supervisor, Bakery Supervisor and PM shift supervisor
*Write weekly department schedules to fit budgeted week sales
*Maximizing sales through excellent guest service and minimizing shrink through proper utilization of procedures
*Maintain compliance with all company/county and state policies and regulations pertaining to safety, sanitation, merchandising, and food quality in RTE area
*Direct the operation and organization of food service and all food-related activities; monthly company store wide promotional in-store events, Prepared and assembled holiday dinners for Thanksgiving/Christmas, make party platters per request, chocolate dipped strawberry events
*Responsible for inventory control, ordering, and maintaining proper merchandise levels
*Ensure equipment is maintained and properly serviced
*Communicate and work cooperatively with Store Director, other Department Managers, and team members to maintain standards and exceed guest expectations
*Assists all department team members with daily responsibilities while leading by example to help ensure a safe, clean, and productive operation
*Suggestive selling to customers, as appropriate, to increase department sales.
Deli Manager 04/2014 to 06/2017 Pick and Save Appleton, WI
*Managed daily activities of employees to improve sales performance
*Supervised employees in various duties such as cooking, serving, packaging, and operating counters
*Assisted in preparation of inventory and sales budgets
*Analyzed profit and loss statements and recommend improvements to meet department goals
*Scheduled and assign works for associates on daily basis
*Provided training to staff on company policies and sales guidelines
*Responded to queries and complaints from both customer and employee
*Coordinate with employees to operate the Deli Department to achieve sales goals
*Monitored and maintain stock inventory levels to avoid over and under stock problems
*Operated all food preparation machines and equipment 
*Received, unloaded and stocked the food items
*Ensured that facility is maintained neat, clean and safe for customers and employees
Print Assistant 09/2011 to 07/2014 Jansport/ VF Appleton, WI
*Reviewed print order to determine settings and adjustments required to set up automatic screen printing 
*Determined from orders type and color of design to print
*Adjusted position of screens to ensure specified color print registration
*Trained workers in use of printing equipment and in quality standards
*counted and recorded quantities printed in production log
*Patrolled printing area to monitor production activities and to detect problems, such as mechanical breakdowns or malfunctions
*Inspected printing equipment and informed shift supervisor of problems
FT- Deli Lead 07/2014 to 01/2015 Copps Appleton, WI
*Greeted/ assisted and ensured customer satisfaction and build customer loyalty
*Worked with Deli Manager on Merchandising to maximize sales and profit goals
*Maintained retail prices as agreed upon overall gross margin percent
*Ensured quality deli products through proper rotation procedures, monitoring cases for damaged items, and following all health and sanitation guidelines 
*Understood all health, safety and sanitation guidelines/regulations and ensures that other deli team members are also aware of and following these procedures
Front Desk Receptionist 05/2011 to 08/2011 Windsor Hotel Prairie Du Chien, WI
*Served visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
*Received and sort daily mail/delivers/couriers
*Maintained security by following procedures and controlling access via the reception desk
*Updated appointment calendars and schedule meeting/appointments
*Performed other clerical receptionist duties such as filing, photocopying, collating, faxing etc. 
FT-Deli Clerk 05/2010 to 08/2011 Piggly Wiggly Prairie Du Chien, WI
*Prepared, sliced, wrapped weighed, priced, and merchendised the deli department 
*Informed customers about our deli products and services
*Helped increase sales by handing our samples and recommending additional items to customer
ICS-Inventory Control Specialist 01/2009 to 05/2010 Wal-Mart Platteville, WI
*Unloaded merchandise trucks
*Position stocked in suitable location
*Responsible for keeping updated/current store inventory
*Categorized and labeled product in backroom bin slots
*Responsible for daily bin scan checks
*Adjusted/corrected inventory levels as needed
*Executed all inventory programs of Wal-Mart
*Used handheld scanner to pinpoint items needed to fill salesfloor gaps
*Ensured merchandise was stabilized on risers, fixtures and high walls
*Ensured accurate/efficient stocking of merchandise in all departments
ICS-Inventory Control Specialist 01/2009 to 05/2010 Wal-Mart Platteville, WI
*Unloaded merchandise trucks/ postion stocked in suitable location
*Responsible for keeping updated/current backroom inventory
*Categorized and labeled product in backroom bin slots
*Adjusted/corrected inventory levels as needed
*Executed all inventory programs of Wal-Mart
*Used handheld scanner to pinpoint items needed to fill salesfloor gaps
*Ensured merchandise was stabilized on risers, fixtures and high walls
*Ensured accurate/efficient stocking of merchandise in all departments
ICS- Inventory Control Specialist 01/2008 to 05/2010 Wal-Mart Platteville, WI
*Unloading merchandise trucks
*position stock in a suitable location
*Responsible for keeping a correct inventory control
*Categorize products in bin by department
*Responsible for labeling merchandise
*Responsible for daily scanning of merchandise
*Make adjustments of inventory levels
*Execute all inventory programs of Walmart
*Use the handheld scanner to pinpoint items needed on the sales floor
*Ensure merchandise are stabilized on risers, features and high walls
*Ensure accurate and efficient stocking of merchandise in all departments
PT-Deli/Bakery Clerk 01/2008 to 05/2008 Piggly Wiggly Platteville, WI
Studio Designer 08/2007 to 12/2007 Design Services Platteville, WI
PT- Cashier/ Deli clerk 11/2006 to 08/2007 Piggly Wiggly Prairie Du Chien, WI
Garden Center/ Cashier 05/2006 to 11/2006 Wal-Mart Prairie Du Chien, WI
Cashier/ Food Prep 11/2004 to 09/2007 Krachey's Bp Wauzeka, WI
High School Diploma 2007 Wauzeka-Steuben High School Wauzeka, WI, 53826
2011 University of Wisconsin-Platteville Platteville, WI
Technical Skills
Skills Proficiency Total Years Last Used
Analytical High 8 Currently
Loyal and Responsible High 10 Currently
Interpersonal Communication High 10 Currently
Sales Trends High 6 Currently
Microsoft Windows Working 10 Currently
Department Management Working 3.5 Currently
Analytical Thinking High 8+ Currently
Point of Sale Sales High 8 Currently
Able to Manage and Implement tasks High 6 Currently
Department Management Working 3.5 Currently
Point of Sale High 8+ Currently
Able to Build Vendor Relationships Working 3 Currently
This resume is created in 7 minutes.
Professional Summary
My name is Phouthone Xayphantho; I am employed at Mayo Clinic. I am seeking to leverage my experience in health care field of Mayo Clinic, with a strong health field background, I would like to consider myself as an candidate for employment.
Additional Information
  • MN, 55901 My high degree of motivation, willing to learn, and persistence has been the cornerstone of my success the ability of caring for other has been my passion in the health field. I am eager to talk with you about the contribution I could make to your organization. Your consideration is greatly appreciated. Cordially, Phouthone Xayphantho APPLICATION INVOLVEMENT AND EXPOSURE Hiawatha Homes
Work History
Currently employ- Mayo Clinic patient care assistant, 05/2015 to Current
Mayo clinic
  • Customer Service - certificate at charter communication.
Personal Care Attendant, International Home Care PCA Worthington, MN

cashier, 02/2007 to 03/2008
Wal-Mart Supercenter Rochester, MN

Photography Lab Technician, 03/2008 to 12/2008
Wal-Mart Supercenter Soft Line Processor Rochester
  • Developed film on the processor, managed photo orders, filing, and cataloging materials.
  • 55901 Managed clothing department, inventory, and merchandise.
Inventory Control Specialist, 04/2005 to 07/2006
Wal-Mart Supercenter Rochester, MN

Cashier, 02/2005 to 12/2008
Wal-Mart Supercenter Rochester

Pharmacy tech, 06/2014 to 12/2016
Sterling drug Sterling drug
  • Teach, assist and support individuals at home and in the community to learn, practice and master skills.
  • Day to day personnel care.
  • Participate in on-going and in-service training.
  • Take clients on outings.
Lab Technician, 03/2008 to 12/2008
  • Responsibilities include developing film on the processer, managing photo orders, filing, and cataloging materials.
Soft line Processor, 01/2007 to 03/2008
Wal-Mart-Rochester North
  • Daily operations include; Manage soft line department, Inventory on merchandise\.
Cashier, 01/2005 to 12/2008
Wal-Mart-Worthington and Rochester
  • Customer service, operating on high tech registers.
Inventory Control Specialist, 04/2005 to 07/2006
Wal-Mart ICS
  • Stocking merchandise and tracking pick list.
  • Baby sitting _ Caring for infants and children under the age of nine.
  • Housekeeper _ General house cleaning such as; vacuuming, laundry, dish washing, sweeping, moping, and dusting.
CPR Certification - Hiawatha HomesHHA-Home Health Aid Course and CertificationNursing Assistant-CertificationPharmacy Tech: 2006
Worthington Senior High School - Clary
High School Diploma:
Medical Terminology, English, Writing, Math, Sociology, General Psychology, Intro to Psychology, Btech, Computer Basic, Art, Speech, Nursing Assistant (hospital)Currently enroll in Rochester Technical Community College: Minnesota West Technical & Community College - Worthington, MN
  • Continuing education in [Topic]
PIA - Hiawatha Homes Medication Certification - Hiawatha Homes Customer Service - Wal-Mart CPR Certification - Hiawatha Homes HHA-Home Health Aid Course and Certification Nursing Assistant- Maple Manor (current) Btec-basic computer:
This resume is created in 7 minutes.
Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Eager to address customers' needs while quickly moving them through the check-out process.  Extremely passionate about serving others and a strong willingness to take on new responsibilities and leadership roles
  • Drawer Balancing
  • Retail Front-End Operations
  • Cashier Audits & Reports
  • Superb Customer Service Skills
  • Stocking & Merchandising
  • Inventory Management
  • Complaint Resolution
  • Store Opening & Closing Procedures
Inventory Control Specialist 02/2015 to 04/2017 WIS International San Diego, CA
  • Ordered and tracked inventory 
  • Kept careful track of inventory via database systems
  • Anticipated inventory needs when ordering
  • Conducted training of personnel on inventory control procedures and policy
Cashier Shift Lead 08/2014 to 03/2015 Mervyn's Clothing Store San Diego, CA
  • Daily Cash Handling
  • Organized shelves and displays
  • Packaged customer purchases in an organized fashion
  • Maintained an accurate cash drawer of $1500 per shift
Education and Training
California Food Handlers License 2017
High School Diploma: College Preparatory 2006 San Ysidro High School San Ysidro, CA, USA
This resume is created in 7 minutes.
Dependable and hard-working Supervisor with more than 12 years in the construction industry. Thrives in a fast-paced environment and works to complete projects quickly and efficiently.
  • Blueprint fluency
  • Power and hand tool operation
  • Organized and detail-oriented
  • Cost control
  • Safe job site set-up
  • Supply chain operations
  • Inventory management
  • Budgeting​
  • Administrative management
  • Effective time manager
  • Certified in stick welding
  • Sheet metal fabrication
  • MS Office proficient
  • Project budgeting
  • Residential construction
  • Exceptional problem solver
  • Construction machinery operation
  • Project management
  • Cargo tracking
  • Strong attention to detail
  • Logistics support​
  • Data management
07/2005 to 09/2017
Superviser Horn Welding and Construction Graham, TX Managed the rights of way, easement and dedication processes. Educated general contractor personnel on the quality standards throughout the construction process. Assigned projects and tasks to employees based on their competencies and specialties. Performed construction site pre-inspections and coordinated post-construction audits. Monitored the safety of all construction activities, making on-site personnel safety the top priority. Assisted the project manager with bidding new jobs and projects. Properly maintained all onsite equipment and vehicles. Assisted skilled workers with construction projects in all phases of rough and finish carpentry. Installed and repaired roofs, flashings and surfaces. Mentored junior team members, providing guidance on proper techniques and safety.
07/2001 to 07/2005
E-5 Lead Expediter / Inventory Control Specialist United States Navy Reviewed and edited correspondence prior to release and submission for signature. Logged and filed classified documents. Effective decision-maker in high-pressure environments. Managed receipt, storage and issue of highly sensitive aircraft parts. Patrolled areas and allowed restricted area access for authorized personnel. Prepared operation plans and orders to support security of resources and installations. Coordinated training schedules and filed crucial administrative paperwork. Maintained complete accountability during redeployment of all sensitive items and communication equipment.
Education and Training
Springtown High School Springtown, TX