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Summary
·         Premier customer service professional with extensive experience in travel, logistics and operations
 
·         Expertise managing cross border customers and inter-company relationships with a focus on always achieving high level results
 
·         Ability to think quickly and logically to ensure an expedient response to customer inquires
Professional Experience
Event Professional 05/2017 to Current SHWorldwide Seattle, Washington Coordinate and assist with different events to ensure the event runs smoothly.
High School Tennis Coach 02/2009 to Current Bainbridge Island High School Bainbridge Island, Washington Instruct students in tennis, providing training & direction during practice sessions. Planned and organized matches with other schools.
Event/Meeting Coordinator 01/2015 to 09/2016 Meeting Designs Foxboro, Massachusetts Facilitator for Advisory Board meetings at different locations around the country.
Flight Attendant 12/1985 to 11/2008 Delta Airlines Atlanta, Georgia Enthusiastically delivered first class service while ensuring comfort and safety to travelers from every walk of life and culture. Served on domestic and international flights. Qualified as a Lead Flight Attendant responsible for supervising and coordinating in-flight crew and operations. Opted for early retirement program offered in 2008.
Volunteer Work
Moyer Foundation 2012-Current
Work has included: host at fundraising events, administrative office work, promoting and personal relations work.
 
Bainbridge Island Community Tennis Association 2008-Current
Tennis Instructor for after school programs - middle and elementary schools.
Education
Washington State University - Pullman, Washington
General Studies

This resume is created in 7 minutes.
Summary

For the past 8 years, I have been developing tennis players to reach their highest potential in this great sport of tennis. I have spent time in all levels of tennis including coaching several players on the Pro Tour. (Working with a player that rose from #133 in the world to #75 in 6 short months).

With Patrick Mouratoglou as my former coach and Jim Moortgat as my mentor over the past few years, I was able to grow my skills as a player first and then as a coach.

Former NCAA D1 student athlete, I have recently been focusing on the “neck up“ approach for athletes with Emotional Intelligence and Artificially Intelligence.

I have now a better knowledge of the relationship coach/player as well as how to develop the right state of mind to become to best version of yourself on and off the court.

Skills
  • Fluent in French (First language)
  • Former Professional Athlete
  • Certified Emotional Intelligence Coach
  • Former NCAA D1 Student Athlete
  • Brand development
Work History
Sep 2019 - Current Frisco, TX
Co-Founder / The Athlete Group LLC
  • The Athlete Group (TAG) is an exclusive league that provides a platform for pro-athletes and high-net worth individuals to dominate the game of personal wealth.
  • Currently working with, but not limited to: Daniil Medvedev (Tennis - Current #4 on the Men's Pro Tour), Herschel Walker, Chad Faulkner (CEO - Mamba Sports Academy), Adil Rami (Soccer - 2018 World Cup Winner), Chris Brennan (UFC - Hall of Fame)
Oct 2015 - May 2018 Plano, TX
Associate Director of Tennis / Life Time Tennis
  • Assists in creating, developing and promoting the Life Time Tennis program for all the Life Time Tennis locations around the USA.
  • Instructs and develops tennis lessons from Red Ball to Elite High Performance.
  • Assists and travels to ITF tournaments with selected players.
  • Responsible for providing daily direction, supervision and management of the Tennis Desk and Life Shop operations, coordinating departments.
  • Responsible for all marketing materials, all financials and billing, working to achieve or exceed monthly revenue, contribution margin and EBITA goals.
Jan 2013 - Oct 2015 Worldwide
Professional Tennis Coach / Self employed
  • Professional Tennis Coach on the Women's Tennis Association World Tour.
  • Responsible for all coaching and training of athletes as well as management of travel and tournaments around the world.
  • Players coached: Virginie Razzano (WTA career-high singles ranking of world No. 16, France), Alicja Rosolska (WTA career-high doubles ranking of world No. 33, Poland), Giorgia Pinto (WTA career-high singles ranking of world No. 633, Italy), Alexis Thoma (Former NCAA D1 player, USA).
  • Sparring/Hitting partner for: Steve Darcis (Dallas, February 2012) Martina Hingis (Carlsbad, summer 2013), Agnieszka Radwańska (US Open, summer 2013), Benoit Paire (Nice, France summer 2014), Fabrice Martin (Dallas, March 2017).
Jun 2005 - Aug 2007
Professional Athlete / Self employed
  • Professional Tennis Player on the Association of Tennis Professionals World Tour.
Education
Richardson, TX
MBA in Master of Business Administration Degree The University of Texas at Dallas
  • Concentration in Marketing
Richardson, TX
Master of Science in Innovation and Entrepreneurship Degree The University of Texas at Dallas
Richardson, TX
Bachelor of Science in Business Administration and Marketing The University of Texas at Dallas
  • Honor: Graduated Cum Laude
  • GPA: 3.7/4.0
Accomplishments
  • Graduated from the University of Texas at Dallas with Honor (Cum Laude).
  • Represented and played on the Men‘s Tennis team for Florida Gulf Coast University, NCAA D1, and Tyler Junior College, NJCAA D1. 
  • Dean's list and Athletic Director's Honor Roll (GPA: 3.67/4.0) at Florida Gulf Coast University NCAA Division 1 for the year 2010.
  • Second Team Position on the Men's Tennis Division 1 All-American Team of the NJCAA for the year 2009 with Tyler Junior College.
  • Second Team Position on the Men's Tennis Division 1 All-American Team of the NJCAA for the year 2008 with Tyler Junior College.  
  • Full Adidas Sponsorship.
  • Member of the National Junior Tennis Team of Belgium,  2005. 
  • Member of the Belgian Tennis Federation, 2001-2006.

This resume is created in 7 minutes.
Professional Summary

Committed individual focused on developing wellness/healthy living styles.  Able to align with difficult population.  Experience in addiction and recovery. Passionate advocate for parity in the mental health system.  Community advocate for the de-stigmitization of mental health.

Skills
  • Knowledge of chemical dependency/ addiction 
  • Trained in indicators of sexual abuse
  • Excellent organizational skills
  • Public Speaking and Group Leadership
  • Self-starter
  • Superb writer
  • Meticulous record keeper
  • Intuitive people management skills
  • Conduct Interviews
  • Event planning
  • Conflict resolution
  • Value Propositions 
  • Talented negotiator
  • Strong work ethic
  • Customer service relations
  • Highly organized
Work History
Girls' Varsity White/ JV Team Tennis Coach 08/2007 to Current
Mason High School – Mason, OH
  • Complied with OHSAA Conference rules and regulations throughout the season.
  • Acted as supervisor for the female student-athletes.
  • Recommended and ordered equipment, supplies and uniforms.
  • Exhibited sound judgment while executing coaching responsibilities and functions.
  • Enforced discipline both on and off the field.
On-Site Trip Director 08/2013 to 08/2014
The Wellington Group – Cincinnati, OH
  • Ensured efficient program operation and client satisfaction.
  • Prepared and performed assignments during on-site travel programs including hospitality, air travel, special activities, and related logistics.
  • Implemented solutions based on clients' spontaneous needs and requests.
Regional Account Executive 08/1995 to 07/1999
General Revenue Corporation – Cincinnati, OH
  • Responsible for incremental revenue growth in new and existing clients in the educational marketplace.
  • Developed an annual territory sales plan and accurately forecasted results.
  • Represented the company at conferences to create product awareness and generate new business.
Area Sales Representative 10/1993 to 02/1995
Pitney Bowes Mailing Division – Cleveland, OH
  • Increased sales volume by adding new accounts in a defined geography.
  • Created proposals for new and repeat customer business transactions.
District Agent and Registered Securities Representative 09/1992 to 10/1993
Prudential Financial Services – Middleburg Hts, OH
  • Certified in Series 6; Licensed in Ohio to sell life, health, property and casualty, and variable investments.
  • Met with existing and prospective clients each week to select appropriate insurance policies.
Education
Bachelor of Arts: Interpersonal and Public Communications 1992 Bowling Green State University - Bowling Green, OH
Certifications
  •  State of Ohio Department of Education 3 YR Pupil Activity Permit (PASP)
  •  NFHS Concussion Training
  •  International CPR Institute - CPR/AED
  •  Stewards of Children Training Seminar
  •  Safe Schools Medication Administration Training
  •  Mason City Schools Background Check
  •  NAMI Member
  •  Attended Primary Care Psychiatry Update 2015: Ongoing  Challenges. Lindner Center of Hope (4 CME/CEUs)
Personal Interests and Activities

  • Homeowner's Association Board Member
  • John Newcombe Tennis Fantasy Camp
  • Flying Pig Marathon Full and Half Marathon Finisher
  • Jim and Elizabeth Carroll's Marriage Boot Camp Retreat - Plano, TX
  • Freedom Path Purpose Driven Life Program

This resume is created in 7 minutes.
Summary

Compassionate, creative and enthusiastic Elementary School Teacher dedicated to creating an atmosphere that is stimulating and encouraging to all students.

Educational Experience
08/2011 to Current
3rd Grade Co-Teacher New Roads Elementary － Los Angeles, CA
  • Utilized "Investigations" math program to develop and implement all math lessons.
  • Created exciting and thought provoking social studies units related to Colonial life, states of the US, and Ancient Greece.
  • Using "Words Their Way" created spelling groups and taught all spelling.
  • Designed reading group comprehension activities to monitor progress
  • Using Responsive Classroom training, lead morning meetings, including Morning Messages, greetings, shares and group energizer activities.
08/2010 to 06/2011
Kindergarten Assistant Teacher New Roads Elementary － Los Angeles, CA
  • Lead Morning Meetings
  • Facilitated Math and reading lessons
  • Assisted core teacher in designing and delivering lessons in all subjects
  • Encouraged thoughtful problem-solving strategies amongst students, and helped create a cohesive classroom environment
08/2010 to 12/2010
High School Girls Varsity Tennis Coach New Roads School － Los Angeles, CA
  • Organized practices and created all drills
  • Scheduled matches amongst other schools, and recorded scores
  • Created team building activities to encourage a supportive team
03/2010 to 05/2010
Student Teacher- 5th Grade Gordon H. Beatty Elementary － Buena Park, CA
  • Taught all subjects in an SEI classroom
  • Scaffolded lessons in order to give all students opportunity to learn
  • Taught a variety of GATE, SpEd and ESL learners, and created accommodations and modifications for all lessons.
11/2009 to 01/2010
Student Teacher 1st Grade Heroes Elementary － Santa Ana, CA
  • Taught all subjects in a 90% ESL classroom
  • Trained in and Utilized Open Court
  • Facilitated state testing and DIBELS
  • Encouraged a strong sense of classroom community amongst students
09/2006 to 08/2009
Nanny Villa Park, CA
09/2004 to 08/2006
Youth Tennis Coach Nellie Gail Ranch Tennis Club － Laguna Hills, CA
Educational Training
2013
Clear Credential Program California State University of Fullerton － Fullerton, CA, USA
2010
Multiple Subject Credential California State University of Fullerton － Fullerton, CA, USA
2009
Bachelor of Arts: Liberal Studies Chapman University － Orange, CA, USA

Minor in Psychology
Professional Development
  • Attended Rick Morris Classroom Management Conference 2010
  • Level 1 Responsive Classroom Certified 2011
  • Attended PEN (Progressive Education Network) National Conference 2013
  • Attended CAIS (California Association of Independent Schools) Conference 2014
  • Participated in Child Success Center cognitive behavior seminar 2012
  • Trained and certified in using Smartboards and ENO boards 2009

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