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Motivated and versatile professional with 10+ years of experience in training and development. Proven success in planning and executing projects from concept to completion. Action oriented and confident in his skills and qualifications needed to make success of anything he does.
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Promoted good behaviors by using the positive reinforcement method; helped children reach milestones in the area of self-care; documented all patient information including service plans, treatment reports and progress notes; developed professional relationships with parents, teachers, directors and therapists; worked closely with the site director, family care workers, classroom teaching team and other specialists.
Charted and recorded information in client files; tracked client movement on and off the unit by documenting times and destinations of clients; collaborated closely with treatment team to appropriately coordinate client care services; referred clients to other programs and community agencies to enhance treatment processes.
Took necessary steps to meet customer needs and effectively resolve food and service issues; correctly received orders, processed payments and responded appropriately to guest concerns; closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction; worked well with teammates and openly invited coaching from the management team; arranged items in favorable positions and areas of the store for optimal sales.
Taught group clinics, private lessons and tennis camp for competitive junior tennis players.
provided group and private swim lessons for all ages.
Worked on the Global Risk Management Team as well as the Finance Department; did financial excel spreadsheets for Financial department; along with filing, faxing, and organizing client information in their databases; went over and prepared company insurance renewals including property, Workers' Compensation, general liability, and aviation; effectively controlled the release of proprietary and confidential information for general client lists.
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