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Summary

Motivated and versatile professional with 10+ years of experience in training and development. Proven success in planning and executing projects from concept to completion. Action oriented and confident in his skills and qualifications needed to make success of anything he does.

Skills
  • Training and development
  • Project management
  • Bilingual - English and Spanish
  • Proficient in Microsoft Office  
  • Performance tracking and evaluation
  • Natural leader
  • Continuous Improvement 
  • Strong Communicator
  • Time management
  • Quality Assurance
  • Analytical
  • Self-directed
Professional Experience
Gulf States Toyota - Vehicle Processing Center Houston, TX Production Lead 07/2018 to Current
  • Plan and execute daily production schedule for 58 associates
  • Oversee utilization of staff resources and migrate workers to key areas to optimize production
  • Monitor hourly production progress and intervene when necessary, ensuring production objectives are met accordingly
  • Resolve all production related problems/concerns. (IT, Tooling, Process, Maintenance, Equipment etc.)
  • Monitor department quality and production performance. Conferring results with management and executing plan to drive improvement
  • Provide production updates to Management throughout the course of the shift
  • Ensure department compliance of procedures and company policies
  • Manage vehicle repair process including parts ordering, installer feedback and repair information tracking
  • Oversee and direct departmental 5'S Initiatives
Real Estate Investor Houston, TX Owner - Operator 02/2010 to Current
  • Rehabbed 16 single family home properties throughout the Houston, Humble and Spring area over the past 9 years
  • Manage a team of 3 local Real Estate Wholesalers
  • Oversee and coordinate sub-contractors, day laborers, regulatory inspectors and sale agents
  • Conduct financial and planning analysis for acquisition determination
  • Prepare project operating budget and contractor build out schedule - (progressive payment schedule)
  • Verify material procurement costs and sub-contractor bids for accuracy
  • Coordinate material and equipment deliveries aligning with contractor payment progression schedule
  • Monitor contractor progression and quality of work ensuring project stays on schedule and budget
Gulf States Toyota - Vehicle Processing Center Houston, TX Quality Assurance Trainer 12/2014 to Current
  • Managed (Atlas Copco) torque controller system including internal exception monitoring system and maintenance schedule. 
  • Managed Pre-Delivery Confirmation (PDC) activities, totaling 17 different inspection and repair activities involving establishing accountability of more than 4300 vehicles.  
  • Supported the VPC process to satisfy new and current customer demands for Toyota products.
  • Analyzed exception data to support problem resolution and continuous improvement.
  • Collaborated and communicated with internal and external stakeholders to support new vehicle and accessory launches while adhering to GST and TMNA guidelines. 
  • Collaborated with operation and engineering teams to implement continuous improvement. 
  • Supported containment, counter-measure and quality alert processes to reduce quality concerns.
  • Verified implementation of preventive counter measures to ensure corrective actions resulted in effective quality control.  
  • Created exceptions metric system to identify departmental quality performance.
  • Completed periodic vehicle inspections to determine compliance with product specification. 
Gulf States Toyota - Vehicle Processing Center Houston, TX Technical Trainer 05/2010 to 12/2014
  • Provided training for associates focusing on safety and quality principals
  • Maintained training records for 50+ associates across multiple departments
  • Introduced and shared best practices across departments, resulting in a reduction of soft tissue injuries and part damages
  • Identified inefficiencies and presented recommendations for process improvements throughout the PDS and Final Check Departments
  • Developed and maintained "internal exception" metric system in the Final Processing Building to inform and reduce FTTQ findings
  • Updated records consistently to facilitate comprehensive information for review
Walden on Lake Houston Golf and Country Club Humble, TX Tennis Instructor 05/2007 to 08/2009
  • Developed weekly lesson plans and practice schedules for practice drills, practice matches and physical conditioning. 
  • Assessed club member skill levels and created comprehensive developmental plans. 
  • Instructed tennis lessons for all skill levels ranging from beginner to the collegiate level. 
  • Private coach to multiple collegiate level and pro clients. 
Education
BBA: Management 2017 Sam Houston State University, Huntsville, TX, United States
AA: Management 2015 Lone Star College-North Harris, Houston, TX, United States
Certified Quality Auditor 2014 American Society for Quality, Houston, TX, United States
USTPA Elite Professional 2008 United States Professional Tennis Association , Houston, TX, United States
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Skills
  • Strong interpersonal relationship building and networking skills
  • Ability to get along with people at all levels and influence them
  • Advanced problem solving and communication skills
  • Great organizational skills and ability to work well under deadlines
Experience
04/2018 to Current
Delivery Driver and Trained Cashier Panera Bread － Houston, TX
  • Managed and organized produce in store
  • Satisfied customers by making punctual and timely deliveries
  • Managed thorough and accurate cash records
  • Communicated customer complaints, requests, and feedback to company management
06/2015 to 09/2015
Tennis Instructor St. Paul Urban Tennis Program － Saint Paul, MN
  • Coached children and young adults ages 5-18 with varying skill levels
  • Utilized conflict management skills to address concerns of both students and parents
  • Ensured tennis equipment for classes was functional and in superb condition
  • Developed class curriculum for students based on their performance level/individual goals
  • Cultivated sense of camaraderie and enthusiasm during group lessons
  • Modeled and emphasized exceptional sportsmanship
  • Maintained safety standards on court at all times
Education and Training
2022
Bachelor of Arts: Psychology University of Houston － Houston, TX, United States

In Progress
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Summary
My previous backgrounds mainly consisted of instructing tennis and being a tutor for college students who struggled in math. Although these were seasonal careers, in both jobs, I strived to develop growth within each individual. No matter what it took, I stayed very determined to make sure improvement happened each and every day with my students. I would not go home or finish until I knew this was accomplished. If I had a private lesson for only an hour long, I was sure that it would be the most productive hour of their life. Whether it was to describe the intuitive reasoning behind a complex derivative, or to make sure that one of my player's could develop confidence in their backhand, I always went to extreme measures to find improvement.
Skills
  • Highly motivated
  • Determined
  • Diligent work ethic
  • Goal-oriented
  • Analytic
  • Outgoing
  • Versatile
  • Organized
Experience
05/2016 to 08/2017
Tennis Instructor Centegra Health Bridge Fitness Center-Crystal Lake － Huntley, IL I worked as a tennis instructor for a Health Club for a little over a year. I mainly worked with little kids to develop the fundamentals of their game. Occasionally, would run drills for more developed players as well. This was a seasonal job, as I'm currently a Junior at Coe College. I worked, on average, 40-50 hours per week (8-10 hours a day).  Mainly did group lessons or camps, but also spent time working one on one with juniors to specialize and advance an individual's game
05/2016 to 08/2016
Concession / Admission Centegra Health Bridge Fitness Center-Crystal Lake － Huntley, IL As I mainly served a role as a tennis instructor for Centegra, the Aquatics department ran short on employees, so I would help out whenever needed. Because I spent so much more time in the Tennis department, I only worked about roughly five hours per week in either the concessions or admissions. It was a great experience because it widen my skills of understanding how to use a cashier, make food, complete transactions, and reconcile money.
09/2015 to 05/2016
Math Tutor Coe College － Cedar Rapids, IA As a Freshman at Coe, I decided that I'd love to be a tutor for Calculus I and Calculus II, which are two courses I had already taken in High School. I enjoy teaching math and helping people, so I thought it'd be a perfect fit in my schedule beginning my College journey. My first semester, I tutored roughly 12 hours a week to four different students enrolled in Calculus I. I would work one on one and improve their skills by reviewing homework problems, going over formulas, or by preparing for their exams. It was a cool experience because I was able to see genuine growth throughout the semester among all of my students on their knowledge of Calculus and their performances achieved on their exams.  My second semester of my freshman year, I tutored three students who were enrolled in Calculus II. Again, I met one on one with my students and spent about ten hours per week tutoring.
Education and Training
2019
Bachelor of Arts: Mathematics Coe College － Cedar Rapids, IA, United States of America I'm expecting to receive my Bachelor's in May of 2019. I'm currently a student at College in my Junior year. Already, I've completed all the necessary General Education requirements, and after this fall, I'll only need one more class to complete the Mathematics Major at Coe. Additionally, I'm planning on minoring in Economics and possibly Spanish as well. Although Coe College doesn't have a direct Actuarial Science Major, I'm taking a series of classes recommended by the Chair of the Math Department to closely resemble an Actuarial Science Major. In fact, I'm planing on taking my first Actuarial Science Exam in January of 2018 (Exam P/1).
Activities and Honors
Currently playing my third year of College Tennis for Coe. The Men's Tennis team at Coe College has been nationally ranked (top 40) for all of my freshman and sophomore year. Our team has been nominated for Team of the Year both years. Personally, I was nominated for Rookie of the Year last year (with only three people being nominated for this award) based on my performance of my Freshman year. My Freshman year, I received a Doubles Honor and an All-Academic Honors. While my Sophomore year, I received a Singles and Doubles Honor and an All-Academic Honors.
 
In high school, I played on the Men's Varsity Tennis team for two years. Both years, I was awarded with the MVP award and qualified for the state tournament both years I participated.
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Professional Summary
Hardworking student with experience in communication and sales. Seeks to assist the UC Merced Community while building valuable work experience. 
Skills
  • Team building
  • Sound judgment
  • Adaptable learner
  • Microsoft Suite
  • CPR(Certified until 2019)
  • Critical thinker
Work History
Table Tennis Instructor, 01/2014 to 08/2016
 Grace Lin Table Tennis Center – Bakersfield
  • Taught a range of sport-specific skills in a clear, safe manner.
  • Managed a high volume of children at peak time.
  • Communicate with parents or guardians on a regular basis regarding progress of their child.
  • Collected and handled fees.
Temporary Sales Intern, 2015 US Table Tennis Open, Joola USA – Las Vegas, Hilton Convention Hall
  • Managed and process sales of clothing and equipment
  • Sold an average of 10 products per day
  • Assisted customers with any questions or concerns
  • Supervised the setting up and breaking down of equipment at tournaments
Education
Bachelor of Science: Mechanical Engineering, Expected May 2020
 University of California, Merced - Merced California
Accomplishments

U.S.A Junior National Team and Olympic Committee (2013-2014)

  • Traveled to foreign countries representing the U.S. team in table tennis. 
  • Represented team U.S.A. in multiple training Camps and tournaments
  • Devoted 20+ hours a week to stay at a top level. 

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