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Over 20 years experience working with adults and children with disabilities and their families. Responsible for following local, state and federal regulations regarding Early Intervention services, Developmental Disabilities services and educating individuals and families on rights and responsibilities.  Excellent oral, written, and interpersonal communication skills.  
  • Quick learner
  • Client-focused
  • Strong client advocate
  • Dedicated and reliable team member
  • Able to multi-task
  • Self driven 
Service Coordinator
October 2018 to Current
Central Counties Services Belton, TX

Completed PASRR evaluations to determine eligibility for PASRR IDD and/or MI services; entered evaluations in state system; linked individuals with PASRR Service Coordinator to oversee services; completed case notes in agency system.

Early Childhood Service Coordinator
January 2014 to June 2018
Licking County Board of Developmental Disabilities Newark, OH

Conduct screenings on infants and toddlers; participate in child evaluations, child assessments, and family assessments; develop Individualized Family Service Plans for eligible children and their families; provide information and referrals as needed; maintain routine contact with families; maintain compliance with rules and regulations of Ohio Department of Developmental Disabilities and Early Intervention; complete daily case notes.

Adult Service Coordinator
May 2006 to January 2014
Licking County Board of Developmental Disabilities Newark, OH

Work with individuals and their families to develop person centered Individual Service Plan; assist in linking with agencies and resources to ensure needs are meet; assist in enrolling on Developmental Disability waivers and coordinating services; assist individuals in applying for and maintaining Medicaid, Social Security, Housing and food stamp benefits; maintain compliance with rules and regulations of Ohio Department of Developmental Disabilities; complete daily case notes.

Education and Training
Bachelor of Arts : Psychology Kent State University Kent, OH, USA
Minor in Sociology
Cum laude graduate
Member in Good Standing of the Honors College
This resume is created in 7 minutes.

Customer-oriented college student with strong history of successful performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in customer service.

  • Account management
  • Trained in business development
  • Goal-oriented
  • Customer Service Specialist
  • Excellent time management skills
  • Excellent communication skills
  • People-oriented
  • MS Office proficiency
  • Detail-oriented
  • Flexible
  • Archway Home Health Employee of the Month Award
  • Reliable
Professional Experience
PT Amazon Fullfillment Center DFW7, UTX7 Fort Worth, TX Amazon Associate 12/2017 to Current

Support and work in the department as required, helping support daily management of department duties which include Fresh Shopper. Trained in a number of areas including Stow, Pick, Pack, Fresh, Prime Now, and Count.

Archway Home Health and Hospice, Inc. Lewisville , TX Patient Benefits Coordinator 11/2016 to 03/2019

Ensured customer satisfaction, confirm benefits for private insurance and Medicare patients, get visits authorized for private insurance patients, communicate with patients any deductibles and co-pays that might be due, take incoming and make outgoing calls to prospective patients to answer any questions, track and update orders, ensuring they come back to be compliant, attach signed documents to Axxess Software, customer service and communication with patients is always key.

Education and Training
Associate of Science: Mathmatics Expected in 12/2019 Tarrant County College, Fort Worth, TX
This resume is created in 7 minutes.
Professional Summary
Activities Coordinator professional with strong grasp of entertaining residents and there family members. 
  • In-depth knowledge of HR Compliance
  • MS Office proficient
  • Business mediation
  • Human resource laws knowledge
  • Works well under pressure
  • Excellent planner and coordinator
  • Flexible
  • Customer service-oriented
  • Articulate and well-spoken
  • Professional phone etiquette
  • Pleasant demeanor
Work History
Certified Nurse Assistant, 01/2008 to Current
Muscogee Manor Rehabilitation CenterColumbus, Georgia
  • Monitored 20 to 30 residents recorded and reported symptoms and changes in patients\'.
  • condition.
  • Recorded patients\' medical information and vital signs.
  • Monitored all aspects of patient care, including diet and physical activity.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Scheduled and accompanied clients to medical appointments.
Staffing Coordinator, 01/2006 to 01/2008
Affordable Nursing ServicesColumbus, Georgia
  • Supervised 15 employees, scheduled work hours, and resolved conflicts.
  • Planned, training programs to maintain proficiency of staff in therapy techniques, use.
  • of new methods and equipment to meet patients\' needs.
  • Consulted with staff to plan and coordinate joint patient and management objectives.
  • Professionally and courteously verified appointment times with patients.
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Coordinated luncheons with Pharmaceutical Representatives.
Office Manager/Medical Assistant, 01/2004 to 01/2006
Dr. Ravindra AgarwalColumbus, Georgia
  • Developed and maintained computerized record management system to store and process.
  • Conducted recruitment, hiring and training personnel.
  • Pre-certified medical and radiology procedures, surgeries and echocardiograms.
  • Compiled necessary documents for surgical billing packages.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Diligently filed and followed up on third party claims.
  • Verified patients\' eligibility and claims status with insurance agencies.
MBA: Master Business Administrative, 2014
University of Phoenix - Columbus, GA
  • 4.0 GPA
Bachelor of Science: Business, 2012
University of Phoenix
Business Office Assistant: 2006
Columbus Technical College
Bachelor of Science: Business Management, 2012
University of Phoenix - Columbus, GA
  • 3.0 GPA
Associate of Science: Business Office Assistant, 2006
Columbus Technical College - Columbus, GA
  • 3.0 GPA
Who\'s Who among Executive Global Princeton Network 2012
This resume is created in 7 minutes.
An extremely flexible and versatile hard worker with exceptional communication skills. Analytical, detail-oriented, and self-motivated to accomplish projects with a high level of management,  focus and quality.
  • Shipment consolidations planning
  • Customer service-oriented
  • Excellent analytical skills
  • Microsoft Office, Excel, PowerPoint proficiency
  • Detail-oriented
  • Strategic planner
  • Works well independently
  • Collaborative team member
  • Computer proficient
Production Supervisor (Seasonal)
New York, Ny
Summerdale Productions/ May 2016 to Sep 2016
  • Trained, developed and counseled employees to develop a high performing team.
  • Served as  central point of contact for all outside vendors needing to gain access to the building.
  • Maintained an up-to-date department organizational chart.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Supervised production schedules, production quality and on time delivery.
Logistics Coordinator
New York, NY
ABC Lincoln Square productions/ Oct 2013 to Current
  • Phone/ In person greet incoming customers and potential clients at WABC
  • Resolved product issues and shared benefits of new technology
  • Managed quality communication, customer support and product representation for each client
  • Worked under strict deadlines and responded to service requests and emergency call-outs
Shipping Admin
New York, NY
ABC Television Group/ Feb 2009 to Oct 2013
  • Routed incoming shipments to the proper department or warehouse section
  • Responsible for dealing with shippers when merchandise was found to be damaged or lost
  • Maintained records on destination charges and weight on all outgoing freight
  • Created new processes and systems for increasing customer service satisfaction
  • Mailout Fedex, DHL, UPS and US Postal packages and freight daily.
  • Deliver heavy equipment using electric pallet jack, commercial tapes and sensitive equipment to WABC-TV workstations.
  • Maintain and update supplies and work material inventory.
  • Dispatch outgoing packages and equipment with third-party delivery companies daily.
  • Facilitate incoming orders for ABC-TV productions.
Skills and Accomplishments
  • American Red Cross CPR cert
  • Neopost Cloud tracking System
  • Shipping and Receiving FedEx and UPS Systems
  • Microsoft Word, PowerPoint, Outlook, Google Docs

A.A: Liberal Arts Borough of Manhattan CUNY 2012
High School Diploma Martin Van Buren High School 2007

Regents Diploma at the top quarter