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Professional Summary

Highly motivated supervisor with over 20 years experience in management within Law Enforcement, Security and Shelter Operations, covering areas that include Investigations and Inspections, field supervision, Social and Criminal Justice, Homeland Security and Emergency Management, Public Administration and Human Services.

  • Strong verbal communication
  • Team leadership
  • Risk management processes and analysis
  • Strong in Leadership
  • Strong work ethic
  • Crisis intervention techniques   
  • Staff development
  • Conflict resolution
  • Client assessment and analysis
  • Highly organized
  • Interpersonal Communication Report writing
  • Strong decision maker
  • EEO knowledgeable
Work History
Assistant Superintendent Of Welfare 10/2016 to Current
New York City Department of Homeless Services New York , New York
  • Ensure that all operational procedures are followed and information is disseminated to Operations staff.
  • Report all vacancies to HERO, all bed assignments to clients, release all offline rooms and create work orders for all facility issues.
  • Make sure all reports and data information is entered into CARES.
  • Prepare and obtain signatures for Voluntary Direct Payment (VDP) forms.
  • Serve 4002 notifications when needed.
  • Maintain command log detailing all activities and reports for each shift worked.
  • Identify all maintenance irregularities and deficiencies.
  • Assign staff to daily assignments as well as to correct any maintenance issues.
  • Ensure the health and safety standards are being met.
  • Perform vertical and perimeter inspections of the shelter.
  • Keep track of subordinates time and attendance through use of staff calendar.
  • Ensure building is in fire code compliance, conduct fire drills and update all critical files as needed.
  • Order meals from vendor and oversee the receipt and storage of the food.
  • Supervise food servers and the maintenance of the kitchen and cafeteria.
  • Make sure kitchen staff follows all rules and regulations that are in place.
  • Make sure that staff is in compliance to all City and agency polices and procedures.
  • Work hand in hand with staff from Social Services, Recreations, DHS Police and FJC Security.
  • Oversee construction compliance and safety during capital project in shelter
  • Assigned to the New York City Department of Health PECO Strike Team
  • Assigned to oversee all Ire Saftey logs and communication for the entire facility
  • Assigned to update and kee ptrack of all critical information that is kept on file for the entire shelter.
  • Assigned to be the faiclities leasion with New YOrk City agencies such as OMB, FDNY, DOB, DoHMH and NYPD
Shift Supervisor 01/2014 to 10/2016
Bronx Lebanon Hospital Center New York
  • Oversee security operations at Concourse Division, Fulton Division as well as POE Center, Special Care Facility, Kelly Street Clinic, Child Study Center and A/A Center
  • Instructs and trains officers in daily duties and responsibilities
  • Enforces all hospital rules and regulations
  • Responds and takes charge of serious, unusual situations that require security supervisor's attention
  • Interprets special assignment directives from higher authorities
  • Maintains command log of daily security activities
  • Inspects and maintains in good order all security equipment required for duty
  • Conducts preliminary investigations and prepares subsequent written reports
  • Makes building and post checks
  • Evaluates the work performance of all officers
  • Responsible for the good order of officers and enforces the chain of command
  • Establish and maintain positive relationships with patients, visitors, and other employees
Site Supervisor 10/2013 to 12/2013
Security USA Inc New York, NY
  • Oversee security operations within the Broome Street Academy charter school
  • Patrol floors of school as well as perimeter of building
  • Maintain a safe atmosphere for students and teachers
  • Remove disorderly students from class and or building
  • Maintain Command log and assign breaks and posts
  • Report back to Director of Security any and all situations that may arise
Lieutenant 07/2007 to 10/2008
New York City Department of Homeless Services New York, NY
  • Supervised Manhattan North Task Force which responded to emergencies in all New York City shelters especially those without NYC DHS Police in them
  • Was Site Commander for sites such as PATH family intake shelter, Willow Men's shelter and the entire shelter complex on Wards Island known as the Charles Gay command
  • Maintained time and leave and discipline folders for over 90 officers and 10 Sergeants
  • Made sure that safety was made a top priority within the shelter system
  • Oversaw a police staff who handled access control as well as patrolling all building floors and surrounding areas
  • Made sure that the agency motto of policing with compassion was followed at all times Oversaw all arrest procedures and summons that were issued
  • Was responsible for Tasks and Standards, Quarterly evaluations and yearly evaluations for all Sergeants under my command
  • Supervised over the tasks and standards, quarterly evaluations and yearly evaluations done by sergeants for all the officers in my command
  • Prepared weekly Com stat report for commands I oversaw and present them to the Director of Peace Officers, Asst. Comm. and Dep. Comm. of Security and Emergency Operations
  • Had weekly and monthly meetings with numerous different staff personal from groups agencies such as NYPD, Probation Dept., VOA, Palladia, Help USA to name a few
  • Compiled statistical data for monthly, quarterly and annual reports
  • Wrote progress reports and testified under oath at court hearings
  • Conducted pre-sentence investigations by doing in-depth research and compiling police reports
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers
  • Determined appropriate supervision levels by conducting risk and needs assessments
  • Initiated crisis intervention by following official crisis communication plans and training
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers
  • Maintained organized offender records and documentation in compliance with department and legal standards
Sergeant 04/2003 to 07/2007
New York City Department of Homeless Services New York, NY
  • Oversaw the operation to maintain safety in the NYC shelters Responsible for supervising of all officers on tour
  • Oversee arrests, summons, and aided
  • Report to site commander all issues of shelter
  • Worked all tours (8 to 4, 4 to 12, 12 to 8)
  • Helped supervise during the black out
  • Maintained officer's time and leave and disciplinary folders maintained officer's task and standards, quarterly evaluations and yearly evaluations
  • Assisted site commanders in any and all work that needed to be done
  • Assigned to many special details and teams, such as locker searches, warrant pickups
  • Special investigations and Task force units
Citywide Inspector New York State Peace Officer 11/2000 to 04/2003
New York City Department of Information, Technology and Tele Brooklyn, NY
  • Responsible for the enforcement of Public Pay Telephones (Local Law 68 of 1995)
  • Issue summonses to Companies as well as investigate the legality of Companies and/or Telephones on the city streets
  • Correspond with the NYC Police Department on the removal of illegal and drug phones
  • From September 2001 to March 2002 worked at the Emergency Command Center at Pier 92 for the New York City Office of Emergency Management
  • I oversaw the mapping of the ground zero site as well as making sure the radio signals did not go out
  • I also surfed the internet to see if there was any possible Terrorist information being sent around
Bronx Borough Highway and Sewer Inspector 05/1998 to 11/2000
NYC Department of Transportation New York, NY
  • Sworn New York State Peace Officer and also a Special Patrolmen for the City of New York
  • Responsible for inspections of Construction sites as well as sidewalk and street conditions
  • Issued summonses when needed, and appeared in court when needed
  • Also inspected canopies and sidewalk cafes
Director 07/1997 to 08/1997
Children Are Precious Inc Bronx, NY
  • Responsible for daily activities, program and welfare of 75 children
  • Supervised six counselors
  • Arrange trips for children and maintain their safety
  • Interact with parents and guardians of children
Legislative Aide 07/1996 to 02/1997
Bronx District Office of Assemblyman Stephen B Bronx, NY
  • Aide to Assemblyman Kaufman- Responsible for constituent complaints, advance, scheduling, research and overall assistance with programs sponsored by the assemblyman
Ph.D.: Human Services Expected in 10/2020 University of The Rockies - Denver

GPA: 3.5

  • Member of The National Organziation for Human Services Honor Society Tau Upsilon Alpha
Supervisory Training Program 06/2020 Professional Development Training Academy - New York, NY
Master of Arts: Public Administration 2015 Ashford University - San Diego GPA: 3.69
Bachelor of Arts: Homeland Security and Emergency Management 2013 Ashford University - San Diego
  • Minor in Social and Criminal Justice
  • ​GPA: 3.70
  • ​Dean's List 2010-2013
  • ​Member of Alpha Sigma Lambda National Honor Society
High School Diploma 1996 Mount Saint Michael Academy - NY
  • President of Italian American Club
  • ​Secretary of Students Against Drunk Driving (S.A.D.D)
  • ​Member of Wrestling Team
  • ​Peer counselor and adviser

  • NYC DOT Highway and Sewer Apprentice training
  • Suicide Prevention training
  • Application Investigation and Internal Affairs Training
  • Mandated Reporter Training
  • NYPD in Cult/Occult investigations training
  • New York City Department of Homeless Services Police Academy training
  • New York City Police Department Joint Terrorist Task Force in Counter Terrorism for Police Officers training
  • Training for Leadership Development for Supervisors of Department of Homeless Services
  • Community Emergency Response Team training by New York City Office of Emergency Management, New York City Police Department and New York City Fire Department
  • NYS Basic Criminal Investigations course
  • NYS Defensive Information to Counter Espionage Briefing course
  • NYS Incident Response to Terrorist Bombings Course
  • New Mexico Tech Incident Response training course
  • United States Drug Enforcement Agency's Narcotics Academy
  • Identification and Recognition of Gangs in the City training
  • Supervisory training course by the City of New York
  • Municipal Police Training Council as a full time Peace Officer
  • American Red Cross in CPR/community Aid
  • U.S. Department of Labor, Occupational and Safety and Health Administration in Construction Safety and Health training
  • LGBTQI Training
  • Mental Health First Aid Training
  • Incident report Training
  • CARES Training
  • Corruption Prevention and Awareness training
  • Positive Well-being training Team Building training
  • Sexual Harassment Prevention
  • Human Subjects Research training
  • Information Privacy and Security training
  • Sexual Harrasment Training
  • OTDA Information Security Training for Social Services Districts
  • NYC Health Department PECO Training
  • Assisting Blind and Visually Impaired Clients in the Benefits and Services Programs
  • SNAP Civil Rights Training
  • SOLQ Confidentiality and Security Training
  • Health Insurance Portability and Accountability Act (HIPAA) for HRA training
  • OTDA Language Access training
  • DHS Opioid Overdose Prevention Program
  • Department of Investigation Training
  • Conflicts of Interest Board Training
  • New York State Drivers License
  • New York State Security License
  • New York City Food Handlers License
  • New York City Fire Department F80 License
  • NYPD 43rd Precinct Community Service Award
  • Selected to represent the Bronx at American Legion Boy's State
  • Bronx Task Force on Child Abuse Prevention Award for community service
  • Proclamation by City Council Greer County
  • South Carolina Key to the City by Mayor Richard Danner Greer County
  • South Carolina Heroism award by Chief Dean Crisp of Greer Police Department
  • Community Service Award by Bronx Conservative Party
  • Award of Merit from Assemblyman Jeff Klein
  • Award of Merit from NY State Assemblywoman Carmen Arroyo
  • Award of Merit from NYC Councilman Hirem Monserratte
  • Award from City of New York for dedicated 10 years of service
  • Numerous Commendations from NYC DHS Police for different Meritorious acts

This resume is created in 7 minutes.
  • Coordination
  • Multi-tasker
  • Committed team player
  • Active listening skills
  • Courteous, friendly and helpful
  • Flexible schedule capability
  • Exceptional communication skills
  • Efficient learner
Work History
Sewer, 08/2016 to 10/2016
Crest Marine Owosso, MI
  • Sewed, joined, reinforced, or finished parts of articles, morning covers (canvas) and seat covers (vinyl).
  • Snapped and folded morning covers .
  • Cleaned and swept floors at the end of each day.
  • Maintained a clean and organized work environment.

Dietary Cook and Dietary Aide, 08/2014 to 10/2014
Fairview Nursing and Rehabilitation Center Centreville, MI
  • Prepared, seasoned, and cooked meals, such as soups, meats, vegetables, or desserts.  
  • Kept records of expiration dates and number of meals served.
  • Wrote next meal on white board in cafeteria.
  • Cleaned kitchen and the dishes used for cooking.
  • Prepared drinks and meal trays, served meals to tables, bused tables and washed dishes.
Hostess, 09/2011 to 04/2012
Outback Steakhouse Lansing, MI
  • Greeted guests and seated them at tables or in waiting areas.
  • Answered telephone and made reservations.
  • Checked bathrooms to make sure clean and fully stocked.
  • Roll and restocked silverware supply.
GED: Currently Attending
Mott Workforce Development - Flint, MI

This resume is created in 7 minutes.
Professional Summary
20 years of experience in manufacturing, production, distribution, inventory control, warehousing, product management, product labeling and Shipping/Receiving.
  • Assembly line production
  • Production procedures
  • Exceptional organizational skills
  • Parts inspection
  • Operated injection mold machine
  • Department lead for Kaizen development and implementation
  • Extremely quick learner
  • Interpersonal skills
  • Numerous hand tools
  • Labeling equipment
Work History
Laser Technician, 01/2017 to Current
Polaris Huntsville, AL


  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
  • Observed all safety policies and procedures
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Obtained appropriate tooling and fixtures.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Worked on Slingshot line installing drive belt, rear shock, rotor, and calipers.
  • Sub-assembled gear shift knobs and rear shock and spring assembly.
  • Transferred to Tube Fab Dept.  Being trained on LT Fiber Laser, Simas machine, robot training and tox peirce.
  • Laser Technician since January 2018.  Responsible for troubleshooting and fixing laser issues in a timely manner to keep production going.
  • Received Certificate of Completion from Fanuc for Handling Tool Operations and Programming.
Industrial Sewing Machine Operator, 02/2016 to 08/2016
Goodwill Industries 570 E. Waterloo Road
  • Responsible for achieving production requirements.
  • Collated components for assembly.
  • Proficient at making laundry bags, safety vests, tote bags and mold blankets.
  • Accurately worked with customer specifications.
  • Maintained equipment by cleaning machine and properly oiled.
  • Participated in safety and Agency training.
Production Associate, 08/2015 to 02/2016
Rochling Automotive 2275 Picton Pkwy, Akron, OH 44312
  • Responsible for achieving production requirements.
  • Made sure that products were produced on time and are of good quality.
  • Put parts in fixture and added components using air drivers.
  • Transfer parts into testing fixture and run through test cycle.
  • Pack parts in appropriate containers.
Shipping Associate, 03/2015 to 08/2015
Snider-Blake Personnel Services 1660 Brittain Road, Akron, OH 44310
  • Loaded and unloaded pieces into boxes for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maximized sales by shipping on time and accurately.
  • Build pallet of product per work order.
  • Sweep floors at end of shift.
  • Transport all overage to dedicated area.
  • Participated in inventory.
Department Manager, 05/2012 to 03/2015
Auto Dealer Designs Akron, OH
  • Oversaw the production process and managed the production schedule.
  • Ordered supplies when needed.
  • Trained employees in all aspects of their job.
  • Helped with set-ups on thermal die cut presses.
  • Problem solving.
  • Also obtained knowledge in set-up and running of hot stamp presses.
  • Ran injection mold presses.
  • Worked in shipping/receiving/delivery department for a year and a half....very familiar with UPS and FEDEX applications.
  • Responsible for achieving production requirements.
Warehouse Associate, 12/2006 to 07/2010
GOJO Industries Akron, OH
  • Proficient with BOSS and Atomic software systems.
  • Picking orders and palletizing per customer specifications.
  • Organized transport loading schedules to accommodate daily production quotas.
  • Performed "in-house" shipment corrections to meet quality and Mil-spec.
  • standards.
  • Trained and have full understanding with MSDS process.
  • Kitting per mil-spec.
  • standards.
  • Moving product from P&D (pick and dispense) locations to home location and practice FIFO (first in - first out) and lot control.
  • Team member in parcel shipment area and supported FEDEX and UPS shipping.
  • Familiar in Overseas shipping requirements and documentation.
  • Also worked in printing department, printing shippers with bar codes and company info.
  • Performed set-ups on Iconotech, Lawson, and Klugy printers.
Warehousing and Pricing, 05/2001 to 08/2006
Target Corporation Akron, OH
  • Began employment in the distribution center as a team member in the outbound department loading transport vehicles.
  • Transferred to inbound department unloading trucks from vendors.
  • Transferred/Relocated to Ohio store.
  • Supported backroom unloading trucks from distribution center.
  • Sorted stock, stocked shelves, cashier, in store customer service representative.
  • Supported the "Plan-o-Gram" efforts (Store footprint & efficiency).
  • Supported stock and pricing change.
General Labor, 04/2000 to 02/2001
Stewart-Wynn Associates Athens, AL
  • Worked under Stewart-Wynn for the Steel Case Corp.
  • in Athens, Al Worked from work order documentation kitting components and its sub-assemblies.
  • Kitting parts and its corresponding parts, as a quality verification team member.
  • Selected to work on Kaizen project team to support a better process in the kitting department.
  • Project was presented to President of company and approved.
Machine Operator/Set, 01/1998 to 04/2000
Advanced Poly Packaging Inc Akron, OH
  • Performed Machine set-up with basic hand tools.
  • Made adjustments for length, width, perforations, and punching applications.
  • Cleaned and maintained machine after every run.
  • Performed quality control checks during machine operation for dimensional tolerance, mil thickness and print clarity.
  • Trained new hire employees.
Industrial Sewer, 05/1997 to 01/1998
Ideal Drapery Company Inc Barberton, OH
  • Ran a commercial taking machine for the drapery industry.
Injection Mold Operator, 11/1994 to 05/1997
Akron Porcelain & Plastics Company Akron, OH
  • Operator of injection and compression molding machines.
  • Cleaned flash from molded part along with, gauge check and packaging for shipment.
  • Quality inspector of molded products.
High School Diploma: 1988
Barberton High School - Barberton, OH

FANUC-Handling Tool Operations and Programming    May 2018

This resume is created in 7 minutes.
Diagnose remove and repair new components on Hvac devices. Troubleshoot read wiring diagrams blueprints
  • Preventative maintenance
  • Certified HVAC,Technician
  • Quality-focused
  • Operation and maintenance expert
  • Excellent attendance
  • Leak checks
  • Pumps, fans and cooling towers
03/2017 to 10/2017
Seasonal Sanitary/ Sewer City of Hillsboro Hillsboro, Oregon Set up Various types of Traffic control . On the job training using Hydro-Jetter change various tips for pushing or pulling sewage. Read maps follow directions
01/2017 to 03/2017
Facilities Specialist/ Premise Technician/ Customer Service Technician Lowe's Garden Center Hillsboro, OR
Answered customers' questions about products, prices, availability, product uses, and credit terms.
Worked on projects, which provided value to the department, the company, and the client base.
Clean restrooms, request work orders for outsource repairs
04/2016 to 11/2016
Seasonal Traffic Department (FLAGGER) City of Hillsboro Hillsboro, OR
Learned how to set up traffic control
Grinding streets and prep areas for install new thermoplastic cross walks,stop bars, Install new poles and various types of signs 
clean up area after install thermoplastic.
09/2015 to 05/2016
Maintenance Technician Spirit Mountain Casino Grand Ronde, OR Inspected and tested machinery to diagnose malfunctions.
Assembled wiring, electrical and electronic components.
Adjusted functional parts of devices and control instruments.
Routinely checked fluid levels and replaced filters.
Lubricated shafts, bearings and gears.
Recorded the type and cost of maintenance and repair work.
Requisitioned supplies and equipment for cleaning and maintenance.
Troubleshooted equipment by running electrical and electronic testing devices.
Education and Training
Certifications : Facilities Maintenance Technician Portland Community College Swan Island, OR, USA Hvac Installer, Learned different types of wiring Diagrams schematics, various types of heating and cooling machines. Learned different types of compressors that are used on Hvac ac units or heat pumps. Learned scientific theories on refrigeration.
GED: Basic studies Heritage University Toppenish, WA, USA Learned English, Reading, Writing, Math. Social Studies.
NCRC Hillsboro, Oregon, WA Silver