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Professional Summary
 Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Work History
Surveillance Officer 12/2013 to Current
Ministry of Health 25 Church Street, Hamilton HM 11
  • Mortality Coding
  •  Communicable Disease Reports 
  • Collate statistics 
  • Minute Taking
  • Organize Meetings and Workshops
  • Arrange Work Permits
  • Organize Overseas Travel and Hotel
Receptionist/Records Clerk 09/2008 to 11/2013
Child Health Clinic 67 Victoria Street Hamilton HM 12

  • Make appointments for Travel Clinic
  • Create Immunization Records
  • Input cash into the RCS Cashier System
  • Reconcile all cash transactions daily
  • Create a weekly EPI spreadsheet report
  • Ordered and distributed office supplies while adhering to a fixed office budget.
Administrative Assistant/Document Processor 07/2005 to 08/2008
Argus Insurance Wesley Street Hamilton HM 12
  • Managed office supplies, vendors, organization and upkeep.
  • Helped distribute employee notices and mail around the office.
  • Created Health Employee Booklets
  • Printing Health ID Cards
  • Creating and printing of Health, Life & LTD polices
Health Claims Controller 09/2003 to 07/2005
Argus Insurance Wesley Street Hamilton HM 12
  • Sorting incoming local health claims.
  • Imputing claims in the AS400 claims benefit system.

Office Junior 02/2001 to 08/2003
Argus Insurance Wesley Street Hamilton HM 11
  • Collecting, distributing and sorting large volumes of incoming and outgoing mail.
  • Banking, preparing airway bills for express delivery.
  • Answering phones within the accounts department.
  • Delivering and collecting important documents by hand.
  • Preparing all outgoing mail for collection by external courier service twice a day.
  • Ensuring that all mail has been prepared within the required deadline.
File Administrator (Secondment) 05/2002 to 08/2002
Argus Insurance Wesley Street Hamilton HM 11
  • Local and Overseas Health Claims.
  • Sorting all Dental, Vision.
  • Pharmaceutical, Local and Overseas Claims.
  • Distribution of claims to the relevant sections of the department.
  • Imputing claims in the AS400 claims benefit system.

High School Diploma 1987 Warwick Secondary - Middle Road Warwick
Accounting 2019 U.S. Career Institute - Fort Collins, Colorado

Mortality Coding Workshop from The Caribbean Public Health Agency in 2010 & 2012

Medical Certificate of Death Training from the Caribbean                                               (CAREC/PAHO/WHO)

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Professional Summary
Fitness - I enjoy running 3 to 4 times a week and have entered running events such as the Sun Herold City to Surf, The Real Insurance 10km and the Blackmores Harbour Bridge Run. I love indoor Netball and normally play between 3-8 games per week.
Work History
Traffic Controller/Implementer, 09/2016 to Current
  • Altus Traffic - Glendening Sydney.
  • Site set up in accordance with Traffic Management Plan and Traffic Control Plans.
  • Safely control traffic flow using stop slow bat.
  • Maintain good communication with work team and public.
  • Monitor pedestrian access and mobile plant movement.
  • Complete Job Hazard Analysis.
  • Up hold all company/client safety policies and values.
Event Exhibit builder and Assistant, 05/2014 to Current
  • Covett & Co (Formally Hello & Behold) - Bondi Sydney.
  • Provide event transport and logistics for set and stock.
  • Assist in building/maintenance and set-up/dismantle of corporate stand.
  • Liaise with event staff and owner.
  • Retail merchandise sales.
  • Respond to customer enquiries.
  • Manage stock levels and merchandise displays.
  • Provide general support to business owner as needed.
Managing Director, 07/2012 to Current
Coastea P.H.U.C. Enterprises Ltd
  • Northshore Auckland New Zealand.
  • Managed product development from initial concept through to roll out.
  • Collaborated with design team on product branding.
  • Fully accountable for operational management and budgeting controls.
  • Establish and maintain working relationships with suppliers and contractors.
  • Negotiate cost-effective contractual agreements with suppliers and contractors.
  • Created company sales procedures.
  • Preform a range of financial functions including, company accounts in M.Y.O.B., filing company G.S.T.
  • returns, report generation.
Operations Manager, 06/2010 to 10/2011
Lewis Equipment Ltd - Takanini, Auckland New Zealand
  • Supervised a team of 4 managers and up to 50 employees.
  • Established operational objectives/work plans and delegates assignments to subordinate managers.
  • Sourced and directed the work of independent contractors.
  • Created operational methodology and as well as supporting safety documentation.
  • SWMS).
  • Responsible for corrective action in cases of accidents/incidents/near misses for future prevention, business continuity/ loss mitigation.
  • Estimates, costings and timelines for operation and tenders.
  • Minimised damage and repair costs through careful management and preventative maintenance.
  • Developed and maintained relationships with clients, suppliers, contractors and competitors.
  • Initiated and spearheaded implementation of company's compulsory random drug testing policy.
Traffic Controller,
  • Blue Card 4) Implement Traffic Control (Yellow Card RIISS00041) High Risk Work Licence (Classes FL, HP).
First Aid, 01/2003 to 01/2007
General Construction Induction
  • Sporting Accomplishments 2016 - Selected to Represent Camden Netball Association in 2017 Metroleague (Formally known as Stateleague.) 2015 - Selected to Represent St George Netball Association 2016 Represented Counties Manukau in Netball N.P.C.
  • National Provincial Competition) 2000 - Represented New Zealand, World Karate Federation World Championship, Woman's 60kg + Kumite, Munich Germany 2000 - New Zealand Champion, W.K.F Woman's 60kg+ Kumite.
Certificate IV in Security and Risk Management CPP40707 Current R-Training - Online Certificate II in Security Operations CPP20212: 2016
Allies Security Services - Merrickville Sydney Certificate in Applied Technology: Electrical Engineering: 2010
Unitec Institute of Technology -
Mt Albert, Auckland New Zealand Certificate in Sports Performance Nutrition: 2002
BCom: Commerce and Administration, 2000
Auckland University of Technology - Auckland
Commerce and Administration
Victoria University -
Wellington, New Zealand (Incomplete. Ended study to train and compete full time in Karate.) Licences Drivers licence (Full and clean)
Additional Information
  • Interests Fitness - I enjoy running 3 to 4 times a week and have entered running events such as the Sun Herold City to Surf, The Real Insurance 10km and the Blackmores Harbour Bridge Run. I love indoor Netball and normally play between 3-8 games per week. Volunteer Work - I have recently stepped down as an active member of the NSW SES, but can't wait to get back to it. I enjoy the feeling of satisfaction I get from helping people in need, the team environment and pursuing my interest in search and rescue. Learning - I really love reading for pleasure as well as self-directed learning in a variety of subjects.
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Professional Profile
  • Eight years of military all source intelligence analyst experience.
  • Superior written and verbal communication skills.
  • Familiar with all intelligence disciplines and fusing raw data into actionable intelligence.
  • Excellent interpersonal and human relations skills.
  • Experienced leader; prior USAF non-commissioned officer
  • Team leadership experience
  • Excels in multitasking under pressure
  • Proficient in data mining, management, recording, and dissemination
  • Strong communication skills; presentations, reports, products
  • File/records maintenance experience


  • Prior safety and occupational risk management representative
  • Quick learner/flexible
  • Customer service driven
  • Works well in multi-national and joint environments
  • Pride in attention to detail
  • Computer literate: PC skills in multiple chat clients, Microsoft Office, Falconview (PFPS), and experience with CIES, VITEC ELT, UNIX, JWICS, JAWS, and JADOCS
Supervisor, NK SOF/Navy/Ground, TBM/WMD, GeoPol Intelligence Cells
May 2009 to May 2010
US Pacific Command Republic of Korea
  • Subject matter expert and team lead for North Korean Special Operations/Navy/Ground, Ballistic Missile/Weapons of Mass Destruction, and Geo-Political Intelligence cells
  • Participated in readiness exercises; excelled while working with multi-national and joint US forces in multiple contingency scenarios
  • Analyzed enemy courses of action, status of enemy forces, and provided timely, fused intelligence products in support of USFK mission
Air Operations Center (AOC) Intelligence Watch Duty Officer
May 2009 to May 2010
US Pacific Command Republic of Korea
  • Primary point of contact and subject matter expert on North Korean indications and warnings
  • Part of a 24 hour intelligence watch of North Korea; analyzed and disseminated current status of nK forces to theater leadership daily
  • Created daily reports, intelligence products, and updated databases of nK military/GeoPol status for entire theater of operations
Manager, Intelligence Standardization and Evaluations
May 2010 to January 2010
US Air Forces in Europe RAF Mildenhall, United Kingdom
  • Manager of inspections, evaluations, and standards section of 100th Operations Group intelligence cell
  • Evaluated, taught and enabled intelligence personnel of 100th Operations Group to be fully mission capable
Wing Operations Center (WOC) Controller
February 2007 to May 2009
US Air Force ISR Agency Virginia, USA
  • Command and Control of nine worldwide US Air Force units comprising the Distributed Common Ground System (DCGS), an aerial intelligence collection enterprise
  • Predator UAV, Global Hawk, and U-2 Ops
  • Worked closely with Qatar CAOC, DGS units, and worldwide components in order to facilitate continuous operation and mission of the DCGS
Assistant Targeting/BDA Analyst
April 2008 to May 2008
US European Command Gaeta, Italy
  • Targeting/Battle Damage Assessment support in joint operations contingency exercise "Austere Challenge" aboard Flagship of US Sixth Fleet
  • Learned valuable lessons regarding joint operations and accomplishing the mission regardless of logistical obstacles; successfully performed aerial targeting/BDA support from Naval command vessel given limited prior framework
AFSOC ISR Mission Support Analyst
September 2005 to February 2007
US Air Force Virginia, USA
  • Actively participated in the start-up of a new Air Force Special Operations Command (AFSOC) unit, the 11th Intelligence Squadron
  • Created and streamlined, and taught standard operating procedures now currently employed by intelligence analysts at the 11th IS
  • Directly supported SOF and conventional forces with real-time, tactical aerial intelligence under extremely high paced, dynamic mission environments leading to countless IED's, high value individuals, and targets identified or eliminated
Mission Support Analyst
February 2005 to February 2007
US Air Force Virginia, USA
  • Predator UAV, Global Hawk, and U-2 Ops
  • Provided real-time tactical intelligence support to warfighters and SOF in OIF/OEF theaters via direct comms, reports, or intelligence products
  • Performed countless overwatch, counter-IED, high value individual hunt, and target development support for DCGS missions
Advanced Air Mobility Intelligence Course, 2010 Advanced Air Tactics Center St Joseph, Missouri, USA
Analysis, Correlation & Fusion course, 2009 Air Education Training Command San Angelo, Texas, USA
Non-commissioned Officer, USAF, 2008 USAF Airman Leadership School Hampton, Virginia, USA
Intelligence Operations Career Development course, 2005 Air Education Training Command San Angelo, Texas, USA

Member, Air Force Sergeants Association (2008-2011) 

Member, Airmen Committed to Excellence (2003-2011) 

This resume is created in 7 minutes.

Highly motivated Controller who thrives in high-pressure environments.  Accomplished at financial report analysis, budget forecasting, management and team-building skills.  Positive and proactive professional eager to bring eight years of data analysis, accounts payable, accounts receivable, bookkeeping, payroll processing, administrative, and human resource skills to a company with a culture that highly values collaboration and accountability.  

10/2010 - Current Controller El Gaucho | 319 SW Broadway Portland, OR
  • Manage Accounts Payable for all of El Gaucho. Reduced financial discrepancies by accurately processing invoices and journal entries with next to zero discrepancies.  Review data and information to check entries, calculations and billing codes for accuracy.  Conduct internal audits to insure proper billing
  • Daily bookkeeping, financial reporting, journal entry, variance analysis, extract, analyze and present data, accounts receivable, processing payroll and distribution, and statement review with vendors
  • Prepare bi-weekly payroll for more than 60 salaried and hourly employees.  Maintained current understanding of state and federal payroll procedures to prevent any legal or compliance issues. Document and apply Portland Sick Leave and Portland Penalty Pay
  • Phases of recruitment, posting available positions, analyze employment-related data, new hire orientation, employee benefits, employment verification, garnishments and reference checks, and employee/client discretion and confidentiality
  • Experience in Microsoft Office and Excel, Guest Bridge and Seven Rooms, Great Plains, All Pay, Caterease, Paytronix, and C-Tuit
10/2006 - 08/2010 Manager Cheerful Tortoise | 1939 SW 6th Avenue Portland, OR


  • Created job postings, conducted interviews, checked references, created employee schedule and trained new employees.  Coached employees, held mandatory meetings, reprimanded employees, and terminated employees. 
  • Completed all paperwork within the company; including personal action forms, accident reports, and 801 forms. 
  • Monitored sales of staff and worked with owner to create more profit.  Worked with vendors to bring in products with sustainable value per cost.  
  • Addressed customer reviews both positive and negative in order to ensure improved returning customer ratio.

Technical Skills
  • Generating financial reports and analyze data
  • Manage accounts payable and receivable
  •  Compensation and payroll
  •  Experience with GAAP principles and procedures
  • Compliant with Portland Sick Leave and Penalty Pay
  • Experience with OSHA, EAIP, PAF, Accident, and 801 reports
  • Proficient with Microsoft office and Excel
  • Regular use of Paytronix, Guest Bridge, Seven Rooms, Caterease, and Great Plains
  • File/records maintenance
Professional Skills
  • Training and development
  • Client focused
  • Leadership/Management
  • Human resources
  • Effective and constructive communicator
  • Conflict resolution
  • Honesty and integrity
  • Adaptability
  • Dependable 
  • Problem Solver
  • Fun
  • 10 key proficient
2006 Bachelor of Science: Psychology Portland State University | | Portland, OR, USA