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Education
1974
Bachelor of Arts University of Cape Coast Cape Coast, Ghana Concentration in Education, Sociology, and History
Experience
06/1975 to 08/1978
Secondary School Teacher Kwahu Rigge Kwahu, Ghana Developed interesting course plans to meet academic, intellectual and social needs of students. Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions. Used variety of teaching techniques to encourage student critical thinking.
12/1979 to 12/1981
English Teacher Offa Grammar school Kwara, Nigeria Designed lesson plans focused on age and level-appropriate material. Achieved score of 94th percentile on state reading test. Developed, administered and corrected tests and quizzes in a timely manner.
02/1981 to 10/1984
Head Master Preston Secondary Lagos, Nigeria Communicated effectively with educators from various grade levels. Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.
01/1985 to 07/1990
Maintenance/Attendant Oakwood Alexandria, VA Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines. Notified building managers about needed repairs and replacement equipment. Worked under strict deadlines and responded to service requests and emergency call-outs. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
08/1990 to 05/1994
Customer Service/Cashier Vie De France Alexandria, VA Assessed customer needs and responded to questions. Issued receipts for purchases and gifts. Worked overtime shifts during busy periods. Provided professional and courteous service at all times. Measured, mixed and prepped raw materials according to company specifications and recipes.
04/1994 to 06/2012
Cab Driver Springfield Yellow Cab Springfield, VA Transport passengers safely to and from a designated destination. Collect fares Maintain great customer service skills. Used GIS systems for provide the most time efficient and economical fare for the customer. Maintained a clean vehicle; Follow company and state driving guidelines; Provide a friendly experience to each customer
11/2012 to Current
Cab Driver White Top Lorton, VA
Chauffeur passengers to and from specified location or locations in a timely and professional manner. Conduct pre-trip and post-trip duties. Complete forms and submit additional paperwork to the dispatcher. Figure out where passengers are going by taking the fastest and safest route on GPS or ask the customer for their preference. Accept payments in various forms Cash, check, and electronically.
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Professional Summary
Customer-oriented motivated to deliver exceptionally prompt and courteous service. Excels at maintenance, record-keeping and navigation. Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be integral team member.
Skills


  • Excellent time management skills.
  • Organized
  • Lift up to 50 pounds
  • Perfect attendance record


  • Vehicle systems expertise
  • Detail-oriented
  • Building maintenance
  • Strong interpersonal skills
Work History
Toy R Us Overnight Stock//Brooklyn, NY//August 2017 to December 2017
  • Stocked, staged and transported goods.
  • Loaded and unloaded pieces into boxes.
  • Tracked time spent on assignments each day for productivity reporting.
  • Attached identifying tags to Boxes
Guardian Service Industries, Inc. Unarmed Security Guard//New York, NY//August 2015 to January 2017
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Denied entrance to the building to unauthorized persons.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
Guardian Service Industries, Inc. Housekeeper/Cleaner//New York, New York, United States//May 2013 to November 2015
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Used chemicals and other cleaning equipment are in  proper, safe and responsible manner.
Camba Beacon PS 269 Trainer//1957 Norstrand Ave //June 2014 to September 2014
  • Organized training for 6 kids per week.
  • Selected and assigned kids to conduct training classes.
  • Increased performance scores by 20% by developing new games.
Au Bon Pain Stock Merchandiser//New York, New York, United States//December 2012 to April 2013
  • Led merchandise selection, pricing, planning and marketing.
  • Organized store merchandise racks by size, style and color.
  • Anticipated consumer buying patterns to create a purchase and inventory plan.
  • Completed stock orders and managed inventory levels.
  • Established strong vendor relationships to maintain and support the business.
  • Monitored and authorized entrance and departure of employees and visitors.
Petro Oil Inc Delivery Assistant//Melville, New York, United States//September 2011 to December 2011


  • Contacted customers prior to delivery to confirm coordinate delivery times.
  • Verified each delivery against shipping instructions before delivering to customers.
  • Recorded each delivery using the proper paperwork before leaving the warehouse.
Education
GED - Kingsbrough Community College//
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Summary

To obtain employment in position that will utilize my skills and experience in various position, as well as human relations. I would like the opportunity to work in an enviornment which will allow room for personal as well as professional growth.

Highlights
  • customer service
  • wash windows
  • trash disposal
  • stripping and waxing floors
  • cooking
  • prep cook
  • baker
  • cab driver
  • housekeeping
  • sanitation
  • stock
  • inventory management
  • security
  • power washing
  • cable installer
  • equipment technician
Experience
Cab Driver
February 2012 to Current
Main Line Taxi Philadelphia, PA

Duties include picking up and dropping off of upscale clients in the Montgomery county area. Managing clients account logs, transporting clients to and from airport to desired destinations upon requests.

Cook
May 2010 to December 2013
Old Country Buffet Philadelphia, Pa

Duties included but not limited to prepping food as well as cooking select dishes for the buffet. Made sure food was properly and thoroughly cooked. Regulated heating trays to keep food at a temperature so that it wouldn't spoil. Kept record of kitchens stock needs as well as storage inventory. Maintained a clean work environment, and reporting any problems to the shift supervisor.

Tech Support
April 2008 to December 2011
Childrens Hospital Philadelphia, Pa

Duties included but not limited to, keeping fax machines and printers on line, routing tickets to appropriate departments, kept daily logs of clients requests. Maintain accurate records of daily internal jobs performed. Forwarded jobs to the networking departments or departments responsible for the request of tickets.

Installer
March 2006 to February 2008
Comcast Cable Philadelphia, Pa

Duties included visiting various clients homes and installing cable services. Hard wiring homes with equipment that provided quality service. Did jobs that required updates, and or transfers to new homes or businesses, disconnected services. Checked, installed, repaired, and rewired outside wiring in complicated areas due to trees, phone lines or other hazards. Maintain a professional as well as friendly demeanor when interacting with clients & co workers daily.

Education
GED : General Studies, 1986 Ben Franklin High School Philadelphia, PA, united states
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Summary

Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.

Skills
  • Cash-flow report generation
  • Cost accounting
  • Account reconciliations
  • Budget analysis
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
Accomplishments

Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales 

  • Consistently generated additional revenue through skilled sales techniques.

Multi-tasking 

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Experience
Waste Management Coordinator 11/2007 to 11/2014 State of Michigan Jackson, MI
  • Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.
  • Gathered and emptied trash and recycling bins.
  • Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
  • Notified building managers about needed repairs and replacement equipment.
  • Emptied all trash cans and replaced liners.
Taxi Cab Driver 10/2002 to 09/2007 American Taxi of Southfield Southfield, MI
  • Completed a daily pare-trip inspection checklist before first delivery of the day.
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy.
  • Established long-term customer relationships through prompt and courteous service.
  • Operated motor vehicles in a safe and efficient manner.
Cleaned and Maintained car for the company 09/1999 to 09/2002 Enterprise Car Rental Redford, MI
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Notified branch management of any vehicle safety concerns and issues.
  • Operated manual and mechanical equipment in a safe and efficient manner.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Education and Training
Associate of Science: English/Business Math 2016 Oakland Community College Southfield, MI