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Summary

Dedicated and dynamic professional with valuable experience in real estate and property management, hospitality, retail management, and sales. Currently pursuing continued education in office administration and computing. Adept in communicating with a wide variety of clients and stakeholders to foster satisfaction and efficiency. Strong aptitude for talent development and contributing to team objectives, while providing an empowering leadership presence to encourage top performance and development.

Skill Highlights
  • Exceeds sales objectives
  • Goal-oriented
  • Efficient multi-tasking
  • Proficient in Microsoft Office
  • Project management
  • Empowering leadership
  • Customer service
  • Staff training / development
  • Workflow management
  • Exceptional oral and written communication
  • Concise time-management
  • Honest and trustworthy
  • Dedicated team player
  • Works well independently
  • Positive and friendly
  • Quick learning
  • Adaptable to change
  • Client relationship management
  • Creative problem-solving
  • Resource allocation
Professional Experience
Sales Consultant 09/2016 to Current HRV Wellington
  • Assess customer needs and provide appropriate merchandise recommendations.
  • Seek out personal sales opportunities to foster increased revenue.
  • Evaluate contracts for completion and follow-up on in-progress sales.
  • Identify prospective customers using lead generating methods.
  • Build rapport through cold-calling potential customers.
  • Complete documentation for product and service transactions.
  • Maintain productive relationships with existing customers through exceptional follow-up after sales.
  • Update database with accurate customer and sales information.
  • Achieve monthly sales goals on a consistent basis.
Property Manager 08/2014 to 09/2016 Quinovic Property Management Mana, Porirua
  • Managed over 100 properties effectively and efficiently.  
  • Developed and implemented lease renewal programs.
  • Screened applicants for tenancy requirements.
  • Facilitated expedient resolution of all customer complaints.
  • Communicated effectively with owners, residents, and on-site associates.
  • Marketed available rental properties.
  • Followed up on delinquent payments and coordinated collection procedures.
  • Analyzed rental pricing strategy and recommended actionable improvements.
  • Monitored building and tenant issues and reported to landlord.
  • Scheduled contractors to address maintenance issues.
  • Maintained original lease and renewal files for the management office.
  • Delivered emergency 24-hour on-call service for any tenant issues.
  • Performed final inspections at the end of tenancies.
  • Drafted annual operating budgets and forecasts.
  • Created and executed sales and marketing plans.
  • Maximized rental income while minimizing expenses through effective planning and control.
Co-owner 12/2012 to 08/2014 A1Sheds Kapiti, Wellington
  • Liaised with customers to provide exceptional sales and service.
  • Responded to all customer inquiries thoroughly and professionally.
  • Answered questions regarding product availability and shipment times.
  • Entered data to ensure updated and accurate records management.
  • Prepared shed designs and quotes.
  • Composed and processed purchase orders and invoices.
  • Maintained exceptional customer service ratings. 
Project Manager 03/2013 to 07/2014 A1 Homes Tauranga
  • Directed all phases of housing projects from start to finish.
  • Supervised team members and provided constructive feedback on work performance.
  • Monitored time lines and addressed potential obstacles.
  • Assessed vendor products and sustained positive vendor relationships.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Defined clear targets and communicated objectives to team members.
  • Implemented a set of comprehensive tracking processes to monitor housing project performance.
Jockey 01/2002 to 12/2012 New Zealand Thoroughbred Racing NZ
  • Rode horses at races, trials, jump-outs, and training tracks.
  • Reported horse performance results to owners and trainers.
  • Provided skillful horse care and handling to foster successful training.
  • Demonstrated in-depth understanding of horse-racing rules, procedures, and tactics.
  • Leveraged superior knowledge of horses and behavior.
  • Applied expertise of nutrition and exercise requirements in order to meet weight restrictions.
Real Estate Agent 02/2007 to 04/2008 Harevey's Real Estate Paraparaumu, Wellington
  • Guided homeowners and buyers through the selling process.
  • Educated clients on current real estate market rates.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Contacted potential clients via cold-calling.
  • Assisted in developing marketing material for properties.
  • Verified legal logistics to facilitate timely escrow closures.
  • Followed up with prospects throughout the sales process.
  • Gathered, distributed, and maintained all marketing material.
  • Researched and remained apprised of the current market in the Kapiti Coast.
  • Created and executed superior sales presentations.
  • Showed residential properties and explained key features and benefits.
  • Promoted property sales through advertisements, open houses, and listing services.
  • Retained high referral rates and exceptional feedback from previous clients.
Foreman - Manager 03/2004 to 12/2006 Les Bridge Racing Stables Sydney, NSW
  • Worked directly with trainer to ensure the smooth stable operations and achieve the best horse performance.
  • Communicated with owners regarding horses' welfare and performance.
  • Provided skillful horse care and handling too foster successful training.
  • Hired, trained, coached, and mentored staff.
Retail Manager 02/2000 to 12/2002 Just Jeans Paraparaumu, Wellington
  • Assigned employees to specific duties to best meet store needs.
  • Scheduled and led weekly store meetings for all employees.
  • Reported to the district manager regarding all store and staff issues.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory to fulfill predetermined levels.
  • Instructed staff on appropriate handling of difficult and complicated sales.
  • Hired, trained, and evaluated personnel in sales and marketing.
  • Examined merchandise to verify correct pricing and display.
  • Planned budgets and authorized payments and merchandise returns.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports.
Bartender/Waitress 05/2000 to 12/2001 Village Inn Paraparaumu, Wellington
  • Demonstrated excellent communication and interpersonal skills to foster customer satisfaction.
  • Retained current knowledge of menus and wine offerings.
  • Prepared tables for customers.
  • Adhered to establishment standards of food quality, health, and safety.
  • Processed accurate cash, check, and credit card transactions.
  • Pursued continuous personal learning and development opportunities.
  • Answered customer telephone calls promptly and in an appropriate manner.
Apprentice Jockey 01/1996 to 01/2000 Karen Zimmerman Levin
  • Oversaw horse performance and liaised with owners and trainers.
  • Assisted in training and handling of horses.
  • Acquired knowledge of current horse racing operations and strategies.
  • Built a strong knowledge base of horse behavior, nutrition, and exercise.
Education and Professional Training
Office administration level 3 2013 Whitireia Polytechnic Kapiti, NZ
Reals Estate Agent License 2007 Real Estate Course Lower Hutt, Wellington, NZ
Jockeys license Apprentice Jockey NZ
College Wellington girls Wellington, NZ
This resume is created in 7 minutes.
Professional Summary
Motivated Culinary Student offering over ten month experience in the food industry. Focused on high standards for taste and quality, while maintaining profitable margins. Superior communication and leadership skills.
Skills

Cooking technique

Institutional and batch cooking

 Cake decorating expertise

Effective planner


Work History
September 2016-July 2017 Corps Member | AmeriCorps NCCC Pacific Region | McClellan Park, CA

Community Service: Travel the Pacific Region and serving with various organizations with projects and assignments. Received Physical training, safety skills, tool safety, cultural humility, resume building, interview skills, self care, working in diverse communities.

Media Representative: Document site projects such as taking pictures and posting them on line to the AmeriCorps Facebook page and the teams personal Instagram. As well as sending said documents to numerous media outlets to help spread the word of AmeriCorps.

Enchanted Hills Lighthouse for the blind: Worked at a camp in Napa Valley for individuals who are blind and visually impaired. Spent six weeks doing infrastructure improvement and renovations.

United Way King County: Filing taxes with United Way in the King County district, in various locations around Washington. Received tax training and worked with United with events once/twice a month for the homeless.

Camp Tahquitz: Worked at a boy scout camp in San Bernardino building 45 miles of biking trail for the camp as well as infrastructure improvement for 18 days.

Camp Harmon Easter Seals: Worked at a camp for individuals with special needs and disabilities in Boulder Creek. Spent four weeks doing infrastructure improvement and another three working as a camp counselor.

August 2016-September 2016 Night Stocker | Stop & Shop | Waterbury, CT
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Unpack Loads from delivery trucks
  • Stock shelves until store opens
June 2014-August 2016 Disk Jockey | Music In Motion Entertainment | Seymour, CT Travel Connecticut: Went to various locations in Connecticut for events, specifically wedding after parties.
Set up Equipment: Take music equipment, such as speakers, laptops, lighting, and setting them up.
Play music: Played preferred music requested by party guests.
January 2014-August 2017 Babysitter | Babysitting | Waterbury, CT
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Helped develop the family's schedule to maintain household order.
  • Engaged in after-school activities including sport practice and homework.
  • Managed household staff while parents were away.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Closely monitored children's play activities to verify safety.
  • Communicated with parents about daily activities and behaviors.
  • Helped children complete homework assignments and school projects.
  • Stayed current on toy and child-related recalls and safety warnings.
August 2017-Current Culinary Arts | Penobscot Job Corps Center | Bangor, ME
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Interacted positively with customers while promoting hotel facilities and services.
Education
2013 High School Diploma: Crosby High School, Waterbury, CT
Associate of Arts: Naugatuck Valley Community College, Waterbury, CT
Certifications

Knife skills

Culinary Certificate

Serve Safe

Tax Prep skills

Human guide

This resume is created in 7 minutes.
Professional Summary
Seasoned team leader with ten years experience operating heavy duty machinery on a diverse range of construction sites and projects. Operating Engineer adept at monitoring construction sites to ensure health and safety standards are properly met.
Skills
  • Certified Heavy Equipment Operator Level 1 & 2
  • Works well in extreme temperatures
  • Commercial driver's license CDL-A
  • Trained in safe driving techniques
  • Certified Forklift Operator
  • Front shovels Operator
  • Excavator Operator
  • Bulldozer Operator
  • Grader Operator
Work History
Jockey Driver 09/2016 to Current
Trace Staffing Solutions Savannah, GA
  • Dropped and hooked trailers and changed the configuration of equipment when necessary.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Attended and participated in all driver safety meetings.
  • Inspected vehicle and immediately reported any defects to a supervisor.
OTR Truck Driver 02/2016 to 07/2016
Carroll Fulmer Logistics Corporation Groveland, Florida
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Checked shipping papers to determine the nature of load and checked for the presence of hazardous materials.
  • Established and maintained excellent customer relationships.
  • Transported deliveries locally and over the road.
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
Heavy Equipment Mechanic 11/1999 to 02/2016
US Army-Fort Stewart Fort Stewart, GA
  • Reviewed work orders and discussed them with supervisors.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Diagnosed computer and electrical failure with appropriate testing equipment.
  • Disassembled engines and repaired or replaced defective parts.
  • Repaired, replaced and adjusted brakes and brake pads.
  • Safely used all hand and power tools, including the T-stripper, T-cutter, torque and wrench.
  • Replaced drive and hydraulic systems.
  • Completed routine maintenance to prevent future breakdowns.
  • Maintained vehicle records by recording and filing all service and repairs.
Heavy Equipment Operator 11/2000 to 02/2016
US Army-Fort Stewart Fort Stewart, GA
  • Accurately graded and tracked slopes.
  • Maintained the truck access road and dumping pad area.
  • Operated heavy equipment, including motor graders, heavy loaders, carryalls, bulldozers, backhoes, roller scrapers and tractors.
  • Immediately communicated any equipment issues to the supervisor.
  • Placed soil and rock fills and installed and cleaned ditches.
  • Paved roadways using roller equipment.
  • Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
Education
Certification: Heavy Equipment Operation 2016 Heavy Construction Academy - Brentwood, NH
Cetification: Truck Driving 2016 Troops Into Transportation - Fort Benning, GA
This resume is created in 7 minutes.
Professional Summary
Experienced candidate seeking opportunities that offer training and growth in maintenance, repair and processes. Excels at building effective teams that succeed in any work environment.
Skills
  • General construction
  • Competent with power tools
  • Security Guard License
  • Flexible schedule
  • Painting and repair specialist
  • Excellent problem-solving abilities
  • Detail-oriented
  • Chemical cleaners
Work History
Carpet Technician, 11/2016
MilliCare Charlotte, NC
  • Installed and cleaned Carpets and Hardwood Flooring
  • Transferred tools, parts, equipment and supplies to and from work stations.
  • Maintained and repaired tools, equipment and machines.
  • Repaired flooring and carpet from damages such as stain removal and water damage
  • Use of equipment such as commercial vacuums, carpet shampoo and carpet extractors

Security Guard, 07/2016 to 11/2016
G4S Secure Solutions Charlotte, NC
  • Detect and Prevent signs of Potential Threats / Secure all Doors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Performed surveillance of suspects using binoculars, cameras and camcorders.

Furniture Associate, 10/2014 to 07/2016
Big Lots Charlotte, NC
  • Prepared merchandise for sales floor.
  • Transported and assembled furniture.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Recommended merchandise to customers based on their needs and preferences.

Car Cleaner, 01/2012 to 07/2012
GCA Service Group Charlotte, NC
  • Cleaned vehicles by hand, vacuum or by operating washing equipment.
  • Applied special-purpose cleaners to remove foreign materials.
  • Performed basic maintenance checks
  • Maintaining supplies and keeping track of materials
  • Delivering keys to service advisers.
  • Bringing cars from the service lot to the entrance for customers at re-delivery.
Education
Associate of Science: Simulation and Game Development, 2015
Central Piedmont Community College - Charlotte, NC

High School Diploma: October 2010
New Summit Learning Resources - Jackson, MI

Community Housing Partners, Lynchburg, VAPainter Intern: June 2010
United Way of Central VA - Lynchburg, VA
Compounding, painting and cleaning
Certifications
  • OSHA 10 Certification
  • Scissor Lift Certification
  • Unarmed Security Certified
Training

Painter Trainee

  • Assisted Campus Maintenance staff with painting and improving dormitories and buildings.
  • Finished and painted drywall and variety surfaces.
  • Prepared, caulked, sanded, primed, and finished paint on all interior and exterior surfaces.
  • Erected ladders properly and safely.
  • Proficient in the use of respirators and inspection/maintenance of personal protective equipment.