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Summary
Strategic manager with strong interpersonal, communication, problem solving and decision making skills. Ability to establish and maintain strong alliances; lead and motivate teams; drive projects to successful completion; convey complex technical requirements/data
Accomplishments
Process Improvement:
Created new departmental procedures manual.
Assessed organizational training needs.
Increased Morale and overall performance ; Improved retention by 14%
Noted for leadership abilities ; managing emotions under pressure.
Wrote and edited documents to keep staff informed on policies and procedures.
Professional Experience
Package Delivery Driver Oct 2012 to Current
United Parcel Service Latham, NY

Delivered customer packages

Responsible for planning route daily

Operations Manager Apr 2017 to Oct 2017
Todays Limousine Watervliet, NY

Strong understanding of fleet management procedures and policies

Solid comprehension of federal regulations and safety guidelines

Adept at common vehicle maintenance procedures

Ability to use reporting and data tracking software

Skilled at identifying and resolving maintenance problems

Especially adept at cost-effective preventative maintenance measures extensive written and oral communications skill

Strong organizational skills

Operations Manager II Jul 2016 to Jun 2017
FedEx Ground Rensselear, NY
Mastered the intricacies of the process flow within each department.
Assessed and trained personnel for promotion to cross-functional operations.
Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
Maintained and enforced a safe and clean working environment at all times.
Established and adjusted work procedures to meet production schedules.

General Manager Jan 2008 to Nov 2012
Advance Auto Parts Schenectady, NY
  • Maintained a 96% customer service satisfaction rating.
  • Successfully managed the activities of 25 team members in multiple locations.
  • Provided detailed monthly departmental reports and updates to senior management.
  • Effectively communicated with team members to maintain clearly defined expectations.
  • Contributed to repeat and referral business by using strong customer service and problem solving skills.
Education
High School Diploma, General Education 2001 Wilson High School Jamesburg, New Jersey General Education
Associate of Science, Information Technology 2008 ITT Technical Institute Albany, NY Enterprise Application Development, Security, Java/C/VB Programming, IT Project Management, Database Programming, Web Design, Computer Architecture
Military Experience
Rifleman Mar 2004 to May 2008
Marine Corps
2nd Battalion Fox Company 25th Marines 4th Mar Div
Retired E3. Honorable
This resume is created in 7 minutes.
Professional Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator with the ability to effectively interact with others. Quick learner with management potential.
Skills
  • Trained in safe driving techniques
  • Organized
  • Class A Commercial Driver's License
  •  Transport materials such as gravel, rocks, sand or dirt in a dump-style truck bed.
  • Familiarity with DOT regulations
  • Defensive driver training
  • Comfortable with overnight runs
  • Safe driver in adverse conditions
  • Safety regulations expert
  • Map reading and navigation skills
Work History
Delivery Driver, 01/2000 to 09/2003
Harvest Valley II Inc 2349 Apopka Blvd, Apopka, FL 32703
    Our goal was to supply quality food and products at a reasonable cost that will exceed your satisfaction while providing reliable and timmely delivery. Created and submitted delivery and DOT logs. Verified each delivery against shipping instructions before delivering to customers. Recorded each delivery using the proper paperwork before leaving the warehouse.
OTR Commercial Truck Driver, Jun 2017 to Current
EMM Transport, Inc. Orlando, FL
  • Submitted all delivery documentation in a timely manner.
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Secured freight during stops and rest periods to prevent theft.
  • Reported all accidents, damage and malfunctions involving company equipment to management.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Established and maintained excellent customer relationships.
  • Attended and participated in all driver safety meetings.
  • Verified all dispatch instructions.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Verified hazardous material product descriptions and determined any discrepancies in the paperwork.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Education
High School Diploma: 1997
Jose Marti - Cuba

Truck Driver: 2017
Metropolitan Trucking & Technical Institute - 398 NE 79th St. Miami
Certifications
CDL: Class A
This resume is created in 7 minutes.
Summary

Truck Driver versed in DOT safety regulations, inspections, maintenance and on-time deliveries. Reliable and committed to getting to each location efficiently. Motivated Driver focused on efficiently and safely navigating routes incident-free, on-time deliveries. Customer-oriented motivated to deliver exceptionally prompt and courteous service. Excels at maintenance, record-keeping and navigation. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator with the ability to effectively interact with others. Quick learner with management potential.

Skills
  • Certified Forklift Operator
  • Valid Class A Commercial Driver's License
  • Commercial driving expertise
  • Safe driver in adverse conditions
  • Safety-conscious
  • Map reading and navigation skills
  • Familiarity with DOT regulations
  • Skilled multi-tasking
  • Trained in safe driving techniques
  • Excellent time management skills.
  • Lift up to [75] pounds
  • Perfect attendance record
Accomplishments
  • *Membership* Safety Board Committee for the Bulk Department at Brown Distributing Co. (BUDWEISER)
  • *Award* Lawn Specialist of the month January 1999
  • *Award* Top Lawn Specialist Sales from truck :in 1999 (twice in one year)
  • At Trugreen/Chemlawm
Education
High School Diploma John F Kennedy High School - Richmond, Virginia
Automotive Refinished : Auto Painting Richmond Technical Center - Richmond Virginia
Work History
Motor Vehicle Operator, 10/2017 to 06/2019
United States Postal Service Richmond P&DC Sandston, VA

Deliver bulk mail to local and regional post office

  • Transported deliveries locally and over road.
  • Safely loaded and unloaded deliveries according to size of load and content description.
  • Reported all accidents, damage malfunctions involving company equipment to management.
  • Established and maintained excellent customer relationships.
  • Answered customer questions regarding delivery promptly and accurately.
  • Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous condition
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Received pick-ups and delivered them to Main post office in Sandston Va.
  • Used manual jack to unload at customer site.
  • Inspected and maintained vehicle supplies and equipment, gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
  • Reported any mechanical problems encountered with vehicles
  • Daily Delivery Schedules DOT
  • Pre-Trip Inspections DOT Safety Regulations Air Brake Certification
  • Compliance With Regulations Accident-Free Driver
  • Managed fuel distribution and completed weekly and monthly reports.
Bulk Mail Truck Driver , 11/2004 to 10/2017
Williams Mail Service 1690 Old Williamsburg Road
  • deliver bulk mail to local and regional post office
  • Transported deliveries locally and over the road.
  • Safely loaded and unloaded deliveries according to size of load and content description.
  • Reported all accidents, damage and malfunctions involving company equipment to management.
  • Established and maintained excellent customer relationships.
  • Answered customer questions regarding delivery promptly and accurately.
  • Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous condition
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Received pick-ups and delivered them to main post office in Sandston Va.
  • Used manual jack to unload at customer site.
  • Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
  • Reported any mechanical problems encountered with vehicles
  • Daily Delivery Schedules DOT
  • Pre-Trip Inspections DOT Safety Regulations Air Brake Certification
  • Compliance With Regulations Accident-Free Driver
Assistant Pre-Salesperson (Convenient Store Department), 11/2003 to 11/2004
Brown Distributing Co (Budweiser) Richmond Virginia
  • Communicating with customer for beer sales and stock
  • training on hand held computer PDA and equipment
  • rotating stock for customer and pre pack cooler for customers before take new orders etc
  • filling in for convenience store coworker who missing the day at work (drivers, and salesperson in my department.)
  • building displays for the stores

Assistant Pre-Salesperson ( Grocery Department ), 11/2002 to 11/2003
Brown Distributing Co ( Budweiser ) Richmond Virginia
  • Communicating with customer for beer sales and stock.
  • Training on hand held computer PDA and equipment.
  • Rotating stock for customer and pack cooler for customers before take new orders etc.
  • Some training for new hire in the grocery dept.
  • Some training for new route driver in grocery dept.
  • Filling in for grocery dept coworker who missing the day at work (drivers, packers and salesperson in my department.)
  • Building displays for the stores.
Route Delivery Driver, 04/2002 to 11/2002
Brown Distributing Co ( Budweiser ) Richmond, Virginia
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Operated delivery vans in accordance with company safety policies and procedures.
  • Established and maintained excellent customer relationships.
  • Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.
  • Invoiced, collected monies due and settled accounts each day.
  • Some job training of new hires.
Senior Lawn Specialist, 06/1998 to 04/2002
Trugreen Chemlawn Richmond Virginia


  • Treating lawns with fertilizer/weed control;
  • Assisting customers appointment setting;
  • Driving; light body repair; rebuild equipment;
  • Training new hires.
  • Award Specialist of the Month: 1999.
  • Award Top Lawn Specialist Sales from Truck: 1999 (twice).
  • Provided outstanding customer service.
  • Accurately read, understood, and carried out written instructions.
  • Attended monthly safety meetings to ensure machine operation safety.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Promoted shop safety by working in a safe manner.
Hobbies

I enjoy Traveling and Fly RC helicopters and Drones in my spare time off

Over 40 years of Home Automotive Repairs

This resume is created in 7 minutes.
Summary

Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.

Self-motivated and dependable while achieving high performance with minimal supervision.  


Skills
  • Results-oriented
  • Microsoft Office
  • Positive learning process
  • Quick learner
Experience
11/2014 to 02/2015
Sales Retail Fed ex Katy , Texas
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Processed all sales transactions accurately and in a timely fashion.
  • Built and maintained effective relationships with peers and upper management.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
06/2015 to 12/2017
Delivery Driver Khawaja Sugar land , TX
  • Entered customer orders in [Computer] to document sales.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Resolved customer problems and complaints effectively by [phone and in person].
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
Education and Training
2012
High School Diploma: Business Information Technology JohnFosterDullesHighschool Sugar land, Texas

[Citizenship award] Recipient

[AFJROTC] Member