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Driven by a strong work ethic, desire to succeed, the ability to comprehend the transportation industry through 26 years of versatile experience offers a seasoned, resourceful, accomplished asset.
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I have worked for many different companies involing custmorer service . But my main goal is to acquire a position thats allows be to grow with an upcoming company. That I'll be able to show case my talents and utilize my outstanding customers service.
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Class D “ unarmed “ License
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• Utilize routing software to maximize daily driver routes
• Take responsibility for all assigned accounts
• Resolve all addresses as needed
• Determine and add all store stops
• Identify and label all stops that are not basic deliveries
• Measure cubic volume as closely as possible with the tools available
• Monitor and manage the assigned client inbox
• Export and email all Route Summary Reports for assigned accounts on schedule
• Answer the Routing Phone Line and resolve the issue or escalate to the appropriate supervisor
• Real-time monitoring of all assigned accounts and notification to the correct parties when there are issues
• Perform other related duties as assigned by manager to ensure department and company goals are achieved
Maintained current knowledge of all personnel on the floor and all completed open maintenance tickets.
Tracked all changes in computer system.
Managed incoming and outgoing calls for dispatch office.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Adhered to security requirements by screening visitors, updating logs and issuing temporary passes.
Explained human resources policies and procedures to all employees. Answered employee questions during the entrance and exit interview processes. Assessed employee performance and issued disciplinary notices. Managed over 100 employees .Generated employee tracking reports each month. Managed communication regarding employee orientation and open enrollment for benefits. Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections. maintained personnel files according to policy and federal and state law and regulations.
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Answering telephones,
Communicating with the public,
Dispatching appropriate agency to those in need,
Entering data into CAD/ NCIC system,
Helping protect Police, Fire and RQ,
Saving lives
Answering telephones,
Preparing charts for the day,
Filing charts,
Entering data into the computer system,
Greeting patients
Answering telephones,
Communicating with the public,
Dispatching appropriate agency to those in need,
Entering data into CAD/ NCIC system,
Helping protect Police, Fire and RQ,
Saving lives
Answering telephones,
Contact appropriate agency to send help to those in need
Answering telephones,
Filing charts,
Entering data into the computer system,
Preparing charts for the day,
Greeting customers,
Selling merchandise,
Operating cash register,
Opening and closing store