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Professional Summary

High-energy, organized Marketing and Advertising Specialist who works tirelessly at building effective relationships with clients, vendors, media professionals, and staff members. Experienced in all aspects of contract negotiation, account management, and customer relations. 



Core Qualifications
  • Sales strategy familiarity
  • Customer demographics understanding
  • Copywriting abilities
  • Self-directed
  • Customer service-oriented
  • Event planning
  • Budget development, management, and forecasting
  • Organized
  • Strong time management
  • Maintaining occupancy levels
  • Background in lease management
Experience
09/2018 - Current
Uber Technologies Inc. San Francisco, CA Driver
  • Demonstrated professional conduct with clients and families to deliver outstanding customer service.
  • Answered and responded to reservation calls at specific times and locations.
10/2016 - 06/2017
Poppers Marketing Solutions Palm Desert, CA Owner
  • Developed effective branding initiatives and sales strategies to better align with client goals.
  • Assisted local marketing agency on annual City event resulting in decreasing expenses through vendor relations.
  • Drafted and proofread marketing, advertising and website copy that was engaging and successful in conveying message for business, charity, or event.
  • Developed, implemented, and maintained dynamic social media marketing campaigns.
  • Produced marketing graphics that were attractive and high-quality by applying skills in [Software].
01/2016 - 10/2016
Palm Desert Area Chamber Of Commerce Palm Desert, CA Communications & Marketing Manager
  • Oversaw all communications for Chamber.
  • Served as the primary point of contact for incoming media calls.
  • Managed all website copy and social media profiles and pages.
  • Devised and oversaw communication strategies for specific purposes and long-term implementation.
  • Developed and deepened media relations to enhance coverage.
  • Wrote original content for the official company blog, as well as community blogs.
  • Wrote engaging and successful marketing, advertising and website copy.
  • Wrote and distributed all Press Releases as well as quarterly article to City of Palm Desert newsletter. 
  • Collaborated with the sales team to increase brand awareness and enhance business development by building and maintaining relationships to help increase membership.

     


03/2015 - 01/2016
Computer Gallery Palm Desert, CA Business Development & Marketing Manager
  • Redesigned company website including revising entire site copy and content.
  • Coordinated and participated in promotional activities and trade shows.
  • Coordinated art and graphics creation for effective marketing and messaging.
  • Developed and implemented client communications for company policies and procedures including producing "How To" videos for clients.
  • Communicated marketing teams' plans and accomplishments to verify alignment with senior management objections.
  • Scheduled senior management and sales team for multiple area chamber activities to aid in promoting business and community awareness.
03/2009 - 01/2016
TLA Consulting Palm Desert, CA Owner
  • Secured advertising sponsorships resulting in increased profit to shopping center client. 
  • Revised entire company website copy for multiple clients.
  •  Managed social media platforms for multiple clients.
  •  Proofread word documents, including technical diagrams, with 100% accuracy.
  • Ensured correct implementation of graphic standards.
  • Managed several campaigns at once under tight deadlines. 
  • Wrote and edited long- and short-form copy for blogs websites, social media, presentations, training materials and more.
  • Wrote and edited marketing emails, landing pages, white papers, data sheets, newsletters, and ads.
  • Prioritized workflow and managed schedues to deliver completed projects under deadline. 
  • Planned multiple events from charity galas to weddings. 


02/2011 - 07/2014
Indian Wells Tennis Garden Indian Wells, CA Box Office Sales/Renewal Tent Manager
  • Responded to all customer inquiries thoroughly and professionally via phone and email.
  • Entered customer information into database and ensured accuracy by repeating information obtained to customer.
  • Checked system for seat availability and provided customers with available options.
  • Greeted customers in a timely fashion, while determining their needs via phone, email, at the ticket window or in the renewal tent during tournament.
  • Managed and trained a staff of 40+ volunteers fr renewal tent during the actual tournament.
  • Increased total series renewals significantly over the three years of managing resulting in less follow-up to customers immediately following the tournament. 
10/2007 - 12/2008
Circle Take Media Indio, CA Vice President, Business Development
  • Oversaw all phases of video production for Coachella Valley Recs and Park Department bimonthly TV show from pre- to post-production.
  • Produced entertainment and lifestyle news reports, music videos, and commercials. 
  • Offered feedback on the quality of segments and worked with other staff members for final segments. 
  • Quoted prices, credit terms, and other bid specifications for both production and AV equipment rentals. 


07/1999 - 09/2007
Westfield Palm Desert Palm Desert, CA Leasing Manager/Marketing Manager

Specialty Leasing:

  • Secured multiple rental agreements each moth and tracked all sales and expirations to comply with company audits.
  • Completed final move-out walk throughs for tenants. 
  • Carefully screened applicants for tenancy.
  • Analyzed and evaluated monthly and quarterly financial statements and forecasts.
  • Verified that all customer complaints were handled promptly and appropriately. 
  • Maximized rental income while minimizing expenses through effecting planning and control. 
  • Followed up on delinquent tenants and coordinated collection procedures. 
  • Maintained original leases and renewals for management office. 
  • Managed daily and weekly marketing leasing plans.
  • Responded to all Common Area Maintenance (CAM) inquiries. 
  • Worked with property owners to enhance business plans, streamline costs and implement strategies to maximize tenant satisfaction and prevent vacancies.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.

Marketing Manager:

  • Managed special events from center wide events for up to 40,000 for Corporate shopping events to a Millennium Event in conjunction with The City of Palm Desert, multiple leasing conferences, and meetings.
  • Re-branded the shopping center from Palm Desert Town Center to Westfield Palm Desert including new signage, new collateral, and customer service standards.
  • Completed quarterly forecasting and monthly financial reviews. 
  • Directed the hiring, training, and performance evaluations for customer service staff and supervised their daily activities. 
  • Coordinated art and graphics for effective promotion of shopping center, incoming tenants, events.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content. 
Education
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Professional Summary

Dependable and eager to fulfill a Personal Care Assistant role to apply an aptitude for organizing and managing client daily activities, nutrition needs, and appointments.

Meticulous [job title] , excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.

Efficient, accurate and detail-oriented [Job Title] with an innate drive to provide exceptional service.

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Description Examples CLOSE

Experienced Personal Assistant successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and handling childcare and household tasks.

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  • Certified Child Care Specialist with more than 4 years of professional experience. Expertise working with children with special needs.
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  • Top producing sales professional and expert in the [Industry type] industry. Dynamic communicator who consistently exceeds goals and company expectations.
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Work History
In Home Supportive Services Certified Caretaker/ Personal Assistant | San Marcos, CA | January 2015 - January 2017
  • Maintained strict patient and physician confidentiality.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Scheduled and accompanied clients to medical appointments.
  • Obtained household supplies and ran daily errands.
  • Maintained a clean, organized environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Maintained detailed daily log  of meds taken and administered medications as exactl as perscreibd
  • Kept a close eye on patio so vitals and any chane in there body thst mighgrewuite tseeing Dr.0
  • Did the shopping,amongst other errands and prepared nutriot8ous meals.
Lyft & Uber driver Driver | San Diego, CA | January 2017 - Current
  • Achieved high customer satisfaction and a maintained a perect driving record with 5.0 rating for both Uber and Lyft.
  • Interpreted maps and followed verbal directions.
  • Completed on-time deliveries by choosing the best and most efficient routes.
ELAN General Contracting, Inc. Executive Administrative Assistant, Office Manager | San Diego, CA | January 2009 - January 2015
  • Managed the CEO's calendar, travel arrangements and coordinated the pre-planning of trips.
  • Ran errands and handled personal tasks.
  • Reconciled and processed expense reports, bank statements, travel expenses while maintaining strict confidentiality.
  • Supported CFO through personal document management, and office organization.
  • Matched purchase orders with invoices and recorded the necessary information.
    .
Club Rhinos/ L.A. Fitness/ 24 Hour Fitness Certified Personal Trainer | San Diego , CA | May 2010 - January 2014
  • Designed customized training programs based on fitness goals.
  • Cultivated positive relationships with class participants.
  • Monitored proper execution and form of all clients and gently adjusted their positions.
  • Maintained detailed personal training records and updated progress after each session for each client served.
  • Educated club members about the relationship between nutrition and fitness.
Acacia Arabians Horse Trainer | San Diego, CA
Skills

Self-motivatedStrong problem solver
Supportive and encouraging
Strong communication skills
A flexible approach
Highly organized

Education
Horse Husbandry & Equine Science Cal Poly Pomona, CA
Certified Animal Behavior & Care Specialist P.C.D.I.-The School Of Animal Science San Diego, CA
Humane Officer (Animal Law Enforcement) San Diego Humane Society And SPCA San Diego, CA
Certified Personal Trainer American Council On Exercise San Diego, CA
Certified Personal Trainer & Nutrition Expert 24 Hour Fitness And APEX Fitness Group Irvine, CA
Certified LEED Green Associate LEED Green Building Institute San Diego, CA
Canine & Feline C.P.R. Certified And Pet Stylist Aussie Pet Mobile Grooming San Diego, CA
Certified Caregiver In Homes Supportive Services San Diego, CA
This resume is created in 7 minutes.
Summary
Personable and dedicated worker with extensive experience in the hospitality, sales, and warehouse industries. Solid team player with an upbeat, positive attitude and proven skills in establishing connections with clients. Motivated to maintain customer satisfaction and contribute to company success. 
Highlights
  • Exceptional Customer Service
  • Sales Experience
  • Reliable
  • Relationship-Building
  • Budgeting and Cost Control
  • Time Management
  • Organized
  • Hospitality
  • Hardworking
  • Training and Development
  • Cash Handling
  • Decision Making
  • Self-Directed
  • Listening Skills
  • Reading Comprehension
  • Goal-oriented
  • Seasoned Manager
  • Inspiring Team Leader
  • Equipment Operation
  • Warehouse Operations
Experience
Seasonal Delivery Truck Driver 11/2018 to Current Amazon Nashville, TN Performed deliveries throughout greater Nashville area. Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty. Verified order details at distribution center and customer locations to prevent errors.
Food And Beverage Manager 01/2013 to 11/2018 Hyatt Place Nashville, TN Maintained cleanliness and sanitation across all food service, storage, and preparation stations. Monitored kitchen area and staff to ensure overall safety and proper food handling techniques. Handled escalated customer complaints to provide full resolutions and promote loyalty. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Executive Housekeeper Hyatt Place Nashville, TN Facilitated improvements to workflow and room turnover with hands-on, proactive management style. Supervised employees and developed training programs to ensure maximum performance. Sustained safety protocols, ensuring proper and cost-effective equipment and material usage. Reviewed employee performance and devised improvement plans.
Front Desk Specialist & Night Auditor Hyatt Place Nashville, TN Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Answered phones, responded to customer inquiries and transferred calls to appropriate staff members. Balanced accounts and conducted nightly audits to keep bookkeeping current.
CNA Caretaker 06/2007 to 03/2009 Home Care Eastman, GA Conducted routine checks on standards patient vitals, including blood pressure, blood sugar and heart rate. Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, and exercising.
Assistant Manager 04/2004 to 05/2007 Dollar General Milan, GA

Maintained accurate and current order and shipment forms, inventory documentation and customer records. Business handling with various vendors. Took over full management responsibilities when manager was unavailable. ​

Lead Sales Agent 04/2001 to 03/2004 Liberty National Fitzgerald, GA

Communicated with clients to understand needs and identify best policies for each case. Offered policy guidance and management to promote asset protection. Increased sales revenue leading to award winning status.

Machine Operator and Trainer 01/1986 to 03/2001 Shaw Industries Fitzgerald, GA Operated equipment in accordance with company procedures and customer requirements. Maintained and ensured accurate and timely completion of log books and inspection reports. Documented daily production data and submitted accurate, timely logs to keep management up to date on activities. Floor lead responsible for training new employees on daily operations. 
Education
1983 Telfair County High School Mcrae, GA, Telfair
This resume is created in 7 minutes.
Summary

Punctual and professional Driver possessing a current Class A CDL and clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Willing to work any shifts, including weekends and holidays.

Skills
Experience
03/2017 to Current
CDL Driver Elite Well Services Artesia, NM
  • Conducted daily DOT pre-trip inspections according to a set checklist.
  • Maintained records required for compliance with state and federal regulations.
  • Operated tractor-trailer combinations, including doubles and triples.
  • Participate in Rigging up and down.
  • Follow in convoy the equipment to and from location.
  • Report to all call-out.
10/2016 to 03/2017
Driver Par Five Energy Services Artesia, NM
  • Drive truck equipped with auxiliary concrete mixer to deliver concrete mix to job sites Drive truck under loading hopper to receive sand, gravel, cement, and water and starts mixer.
  • Drive truck to location for unloading.
  • Move levers on truck to release concrete down truck chute into wheelbarrow or other conveying container or directly into area to be poured with concrete.
  • Cleans truck after delivery to prevent concrete from hardening in mixer and on truck, using water hose and hoe.
  • spray surfaces of truck with protective compound to prevent adhering of concrete.
  • assemble cement chute.
08/2015 to 10/2016
Driver TDM Leasing Carlsbad, NM
  • Haul dirt to locations and from locations.
  • Performed routine maintenance on vehicles and auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling, or replacing liquefied-gas tank Submitted a daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
  • Applied asphalt on highways, private roadways , parking lots, and driveways.
  • Conducted daily DOT pre-trip inspections according to a set checklist.
05/2006 to 01/2015
Derrick Hand Silver Oak Drilling LLC Artesia, NM
  • Pipe handing during tripping operations and maintains.
  • Repair mud pumps and associated equipment while drilling.
  • Monitor the properties of drilling fluid being pump down the hole.
  • treat fluid on regular basic to maintain those properties.
Education and Training
High School Diploma Artesia High School Artesia, NM, United States
Skills
power tools