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Summary

Distinguished Outside Sales Representative skilled in building relationships, negotiating and closing sales. I have over 15 years of successful outside sales experience which include Specialty Pharmaceuticals, Medical, HR Services, Advertising and Business Solutions.

Skills
  • Pharmaceutical Sales Specialist
  • Medical Sales Representative
  • Advertising Sales Account Executive (B2B Sales) 
  • Benefits Consultant/HR Services
  • Customer Service 
  • Excellent interpersonal skills
  • Experienced in outside sales & inside sales
  • Ability to one-call close
  • Sales presentations
  • Account Management
  • Relationship selling
  • Hunter sales strategies
  • Consultative sales
  • Sales forecasting
  • Public relations
  • Team Leadership
  • Excellent communication skills
  • Acquiring new customers
  • Sales force training
Experience
Toshiba Business Solutions Cleveland, OH Sr. Account Executive 08/2018 to Current
  • Responsible for selling Toshiba's full line of office solutions including high-speed digital copiers/printers, full color copiers/printers, software (Document Capture, Document Management Services, Document Delivery and Digital Signage) and other non-Toshiba products in a complex territory
  • Drive sales revenue and market share by managing a defined territory to achieve quota via cold calling and self generating leads. Present and sell Toshiba digital office equipment and software solutions, including multi-functional products
  • Drive net new business through prospecting and high conversion rate of warm leads from lead generation campaigns
  • Work with clients to understand and identify objectives and needs while aligning Toshiba products and services where business opportunities exist
  • Conduct presentations and product demonstrations, coordinating the terms of the sale, and client training
  • Hit and/or exceeded Quota 7 out of 9 times.
PAYCHEX Hudson, OH HR Services/Benefits Consultant 09/2016 to 01/2018
  • Selling Paychex Retirement services 401(k) to smaller clients, concentrating on plans with 49 or less employees
  • Partnering with all other Paychex Sales Departments to identify Paychex clients who will utilize the Paychex Retirement Services products, as well as additional HR Services
  • Prospects, builds and manages relationships and/or partnerships with Financial Advisors and Retirement Investment Advisors in assigned territory in conjunction with Retirement Plan Wholesaler to ensure client satisfaction and secure referrals
  • Presents products and services to businesses from leads generated by National Sales Support activities or in support of advisor partners in order to close the sale and grow the 401(k) market within the payroll base
YP MARKETING SOLUTIONS Cleveland, OH Account Executive Outside Sales Representative 02/2014 to 08/2016
  • Executed 100 daily cold calls to top level executives to increase client base
  • Surpassed annual quota by 34%
  • Answered customers' questions regarding products, prices and availability
  • Prospecting new businesses and existing clients, representing YP for the purpose of selling print and digital products to local business customers
  • Meeting aggressive sales objectives and productivity requirements including new customer acquisition and customer retention
EXPRESS SCRIPTS Dublin, OH Sr. Prior Authorization Representative/Special Projects 09/2011 to 07/2013
  • Review requests from doctors and pharmacists to determine whether medication coverage prior authorization can be given by screening and reviewing requests based on benefit plan design, client specifics and clinical criteria.
VERUS PHARMACEUTICALS Cleveland , OH Specialty Pharmaceutical Sales Representative 05/2006 to 07/2010
  • Promoted/sold new injectable for anaphylaxis across OH, WV & PA
  • Board Member of Family with Food Allergies (2007 & 2008) #1 in total of Twinject scripts written in 2007 & 2008 (1133 units/monthly average); Team of 12 Reps #1 in total number of physician prescribers in 2007 in Mid-Atlantic District (33 prescribers/monthly average)
  • Received Verus Teammate of the Year Award for 2007 & 2008(Voted by fellow peers/ teammates)
  • Finished in Top 10 in the country, with 48 representatives total, for number of TwinJects written in 2007
Education and Training
Bachelor of Arts: Political Science & International Studlies The Ohio State University, Columbus, OH, USA
GPA: 3.2, (Dean's List 1)
Additional Information
  • Delta Gamma Sorority Member: Director of Social Events (1998); Director of Activities (1999)
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Summary

Detail-oriented Account Executive in beauty, entertainment & lifestyle with 3 years of experience in Public Relations + Marketing. Expertise in leadership, organization, partnership development & media relations.

Experience
Alison Brod Marketing Communications New York, NY Account Executive 10/2018 to Current
  • Responsible for creation, preparation and distribution of press materials to media of company news, brand launches, upcoming campaigns & more
  • Support core team on yearly plans & specific launch initiatives
  • Manage PR initiatives across multiple categories through press launches, trips, events & more
  • Create agendas for internal & external teams to discuss/execute during weekly calls
  • Assist with brand development & partnership/collaborations across different media outlets/creators
  • Organized public appearance & lectures
  • Manage and oversee all tracking & reporting
  • Worked/currently working on the following: Huda Kattan, Huda Beauty, L'Oreal Women of Worth Clinique, PALMS Resort & Spa Las Vegas, SkinCeuticals, Snow Fox, Circa Beauty, Dessange Luxury Hair, Glamsquad, GO SMILE, IL MAKIAGE, KAYALI, Laura Geller Beauty, Lime Crime, Sally Beauty, YouCam, Venus Et Fleur
Alison Brod Marketing Communications New York, NY Junior Account Executive 10/2017 to 10/2018
  • Pitched monthly trends & story ideas to top-tier editors
  • Secured top features in outlets including Allure.com, BuzzFeed.com, Cosmopolitan.com, DailyMail.com, Glamour.com, PopSugar.com, Refinery29.com, Vogue.com & WWD.com.
  • Managed new product and content releases
  • Assisted with the planning and execution of client events
  • Managed, reviewed and corrected materials
  • Managed backstage interviews for New York Fashion Week
Alison Brod Marketing Communications New York, NY Account Coordinator 10/2016 to 10/2017
  • Tracked media coverage and monitored results
  • Conducted market research on new competitive launches
  • Assisted with day-to-day client communication
  • Wrote/edited press materials across multiple categories
  • Maintained and organized internal budgets
South Beach Group Miami, FL Marketing/Events Intern 06/2015 to 08/2015
  • Edited and revised all marketing content to guarantee highest quality of writing for the official company website
  • Contributed to relevant social media platforms, blogs and events online
  • Defined project and company vision, strategies and tactics
  • Managed events team during Miami Spice Week and Miami Swim Week
  • Researched & tracked advertising activities
Education
Bachelor of Arts: Communications & Culture 2016 Indiana University, Indianapolis, IN

Major: Communications & Culture

Minor: Marketing in the Kelley School of Business

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Professional Summary

Driven leader adept at planning care, coordinating interdisciplinary teams and making strategic improvements. Excels at guiding client from intake to post procedure follow up. Consistent focus on providing the best possible client experience from start to finish.

Skills
  • Accomplished leader
  • Analytical thinker
  • Strategic planning capability
  • Quality improvement competency
  • Team building
  • Customer focused
  • Recruiting and hiring expert
  • Business development
  • Organized
  • Strategic sales knowledge
Work History
President/ Owner, 07/2008 to Current
Homewatch CareGiversAtlanta GA
  • Responsible for all areas of operations, sales, hiring and expense control. 
  • Achieved year-over-year growth in territory 9 of 11 years.
  • Provided service to over 500 clients totaling over 360,000 hours of care.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Monitored critical incidents, risk management and quality improvement plans.
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Ensured highest quality care for our clients.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Negotiated prices, terms of sales and service agreements.
  • Based on my exposure in community was invited and accepted to sit on 5 different Boards in  Atlanta including Kiwanis, Alzheimer's Association,  and Branan Towers Assisted Living Facility. 
Assistant Vice President, 07/1997 to 07/2008
HSBC FinancialAtlanta, GA
  • Oversaw daily financial functions, including accounting, payroll and financial reporting.
  • Managed a 45M book of business.
  • Improved district ranking from last place to first place in first year.
  • Mentored 31 direct reports to higher performance resulting in their being awarded to  Circle of Excellence. 
  • Achieved >100% growth plan every year with best year of 198% in 2001. 
  • Monitored compliance with various types of regulations and ensured best practices.
  • Recruited and hired talent for all operations and service delivery and managed branch offices by mentoring and cross training new leadership as part of succession planning.
  • Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels.
  • Protected company assets with strategic risk management approaches.
  • Identified and capitalized on community business opportunities with effective networking.
Account Executive, 03/1996 to 07/1997
Beneficial ( Purchased By HSBC) Atlanta, GA
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Counseled debtors on payment options and arranged installment agreements.
  • Articulated and demonstrated product concepts and offerings to clients easily understandable terms.
  • Asked appropriate questions to identify prospects' needs and pinpoint solutions that would be best fit.
  • Promoted to management in less than 18 months
Education
Bachelor of Arts University of Massachusetts - Amherst, MA
Volunteering/ Community Service

Started Neighbor in Need, a new initiative for the East Atlanta Community Association in 2010. Organized and led local fundraising efforts to help provide over $250,000 of free emergency home repairs to over 50 low income Seniors in the community.  Created fundraising events and wrote grants to corporations, individuals, trusts  and governments to fund work.   Worked directly with various contractors to provide necessary repairs which kept Seniors in their homes which in most cases was their only asset.     Proud to report that this charitable organization still thrives in the community years after my relocation to Florida.

Board Membership

Kiwanis -Decatur GA 2007-2010 

  •  Reading is Fundamental Chair
  • Treasurer

Alzheimer's Association -Atlanta GA 2008-2009

  • Alzheimer's Walk planning committee 

East Atlanta Community Association -Atlanta GA 2010-2016

  • Neighbor in Need Chair

Branan Towers Senior Living Residence -Atlanta GA 2012-2016

  • Improvements committee 
  • Budget committee
  • Clothing Drive

LMK Foundation -Marietta GA 2013-2015

  • Casino Night planning committee
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Technical Skills
Skills Experience Total Years Last Used
Linux OS Certificate 2019
Microsoft Services and Operating Systems Certificate 2019
System Administration and System Security Certificate 2019
HTML Language Intermediate 1 2017
Wilderness First Aid Certificate 1 2016
Java Script Intermediate 1 2017
C++ Intermediate 1 2018
Photo Editing Intermediate 2 2017
Filming Intermediate 1 2016
Accomplishments
  • Survival Training
  • High School Tennis team captain
  • Excellence in High School Technology Award 
  • Excellence in High School Environmental Science Award
  • Completing the five Google IT Support Specialist Certificate courses
Work Experience
IT Technician Jul 2019 to Jul 2020
Provelocity Glenwood Springs, CO
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
  • Removed malware and viruses from laptops and desktop systems using specialized software.
  • Advised customers and users on required maintenance practices
  • Consulted via telephone and responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Upgraded laptops/desktops, improving speed and performance.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Identified hardware issues caused by component failures using approved diagnostic tools.
Delivery Driver Jun 2018 to Feb 2019
Dominos Pizza Boulder, Colorado
  • Answering phone calls from customers
  • Taking customer orders over the phone and in person at the front counter
  • Delivering customer orders
  • Complete cash orders
Jun 2012 to Sep 2016
Sustainable Farming Lahaina, Hawaii
  • Assisted in an independent organic farm
  • Planting new crops, weeding, watering, mulching, and caring for the farm animals
  • Done all without machinery, pesticides, and any inorganic materials
Jul 2016
A Cut Above Roofing Lahaina, Hawaii
  • Hauling tile onto roofs
  • Placing tile on roofs
  • Cleaning up construction sites
Apr 2015
Women Helping Women Lahaina, Hawaii
  • Assisted in setting up for the event
  • Participated in the walking event and helping others walk around.
Feb 2014 to Feb 2015
Relay for Life Lahaina, Hawaii
  • Assisted in the set up for the events
  • Helped gather and bring anything needed for officials running the events
  • Participated in the walking events
Education and Training
High School Diploma Maui Preparatory Academy Lahaina, Hawaii, United States of America

2016

Some College (No Degree), Computer Science And Programming Weber State University Ogden, UT

2016-2018

Some College (No Degree), Clinical Psychology Colorado State University Fort Collins, CO

2020-Present

Interests
  • Psychology
  • Computer Science and IT
  • Baking
  • Photography
  • Politics
  • Political Science
  • Philosophy
Skills
  • Able to easily organize information, deadlines, people, and establish priorities
  • Experience with hard labor through the roofing and farming industry
  • Good sense of humor
  • Able to motivate, inspire, and lead groups efficiently
  • Able to use a good variety of different software programs and desktop apps
  • Quick learner, very open minded, and ready to do anything for the task at hand
  • Likes to work with people
Certifications
  • Google IT Support Professional Certificate, a 5-course specialization by Google on Coursera. Specialization Certificate earned on April 14, 2019. https://www.coursera.org/account/accomplishments/specialization/FQPEN9RXTE6E 
  • Wilderness First Aid