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Skillful Fleet Administrator resume

Jennifer Barksdale
Summary

I am a self motivator who is very skilled at multi-tasking and maintaining a strong attention to detail. I employ professionalism and superior communication skills to meet client and company needs.

Highlights
  • Proficient in Travel Management System for the North Slope
  • High knowledge of iLogistics program for Shared Services flights.
  • Excellent organizational and scheduling skills.
  • Proficient in Billeting for the North Slope
  • Proficient in coordinating and scheduling flights for North Slope employees from base hubs to offshore sites.
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Microsoft Word
  • Windows
  • Outlook
  • Access
  • Power Point
  • Excellent safety record
  • Proper phone etiquette
  • Articulate and well-spoken
  • Time management
  • Team Player
  • Strong interpersonal/communication skills
  • Flexible
  • Meticulous attention to detail
  • Professional and mature
  • Works well under pressure
  • Certified in 10-key
  • Understands grammar
  • Appointment setting
  • Customer service-oriented
  • Meeting planning
  • Self-starter
  • Scheduling
  • Capable of working with minimal supervision
  • High knowledge of office procedures and equipment
  • Reliable
  • Honest
  • Hard worker
  • Type 80 words per minute
  • Proficient with Oracle expense reports
Accomplishments

Scheduling 

  • Manage and maintain Travel Management System for CH2MHILL. Scheduled large amounts of flights for 800+ employees from Anchorage to Deadhorse, ENI OPP, ENI Spy Island, Caelus, Point Thomson, Milne Point, Repsol, and Kuparuk. Scheduled large amounts of room changes for Billeting at Arctic Oilfield Hotel, ENI OPP, ENI Spy Island, Caelus, Kuparuk, Milne Point, and Repsol camps.
  • Work closely with Superintendents to schedule employees flights, transportation, and billeting to remote sites for projects.

Organizing

  • Organized flight schedules and flight schedule changes through Travel Management System and through North Slope Support.
  • Prepare and update daily reports for management of all North Slope personnel for their whereabouts on the slope as well as changes made to their flight/work schedules.

Customer Service 

  • Handled employees and managements flight requests effectively over the phone and in person by identifying needs, resolving problems quickly and making the changes in a timely manner.

Transportation

  • Worked closely with the CH2MHILL Expediter (Bus Driver) to make sure all employees receive timely and safe transportation to and from the airport to catch their flights.
  • Worked closely with the Travel Planners at ENI OPP, ENI Spy Island, Caelus, Point Thomson, and Repsol to make sure CH2MHILL employees had transportation to and from the airport.

Payroll

  • Submitted time sheets every morning for the Core, Casual/Specialty, Shops, Wells, and Admin groups to the Anchorage Payroll office for CH2MHILL. Assisted employees and management on task and project numbers for time sheets.

Expense Reports

  • Managed and submitted expense reports in Oracle/iExpense for my personal CH2MHILL Corporate credit card for booking AK Airlines flights for employees as well as hotel and car rentals for company travel.
  • Submitted expense reports in iExpense for CH2MHILL employees for travel expenses, mileage, class reimbursement, etc.

Experience
CH2MHILL Deadhorse, AK Fleet Administrator Technician 01/2016 to Current

Provides administrative support for the Fleet Superintendent, Master Mechanic and Fleet Maintenance Facility employees. Responsible for the daily input of work orders in Fleet Focus and BP Fleet Services. Process and submit Ford warranties for reimbursement. Maintain all equipment files for light duty, heavy duty, and non-mobile. Attend weekly Safety meetings and distribute meeting notes to Supervisors. Manage Fleet Focus for third party work orders for Schlumberger, PRL, Norcon, etc.

Work a 2 week on/2 week off rotational schedule on the North Slope.

CH2MHILL Deadhorse, AK Travel Planner 11/2014 to 01/2016

Planned travel arrangements for executives and 800+ staff members on the North Slope. Managed and organized the Travel Management System program for North Slope employees.

Worked closely with the Bus Drivers on the North Slope to ensure safe and efficient transportation to/from the airport.

Worked closely with Billeting at the Arctic Oilfield Hotel to ensure room availability for employees.

Maintained and updated personnel reports for management to ensure accurate off-shore and on-shore whereabouts as well as changes to employees work and flight schedules.

Worked closely with Superintendents to schedule employees flights, billeting and transportation for remote and winter projects.

Managed Payroll and time sheet submission for North Slope employees and worked closely with the Anchorage CH2MHILL Payroll office.

Worked closely with North Slope Support in scheduling and changing flights through Shared Services using the iLogistics program.

Worked a 2x2 rotational schedule.

Efficiently monitored positional email and used Microsoft Outlook on a daily basis.

Created and submitted expense reports for employees and myself for business travel, AK Airlines flights, class reimbursement, etc.

Reconciled commissary cash from Arctic Oilfield Hotel.

Matanuska Telephone Association Palmer, Alaska Network Account Executive 04/2011 to 11/2014

Outside sales of business communication equipment and service offerings. Consult with customers on data and voice network design; participate and follow up on sales plans; develop and maintain productive relationships with customers, vendors, and community based organizations to facilitate attainment of revenue, account retention, and product sales targets.

Manage over 300+ accounts in the medical market for MTA. Responsible for scheduling all of my jobs with other departments within the company. For example, large phone system installs, cable runs, network equipment installs, moves, fiber and circuits coming into new buildings, etc.

Matanuska Telephone Association Palmer, AK Residential Sales Representative 03/2001 to 11/2008

Duties included face to face and telephone sales, achieving monthly sales targets, and supporting duties and functions related to customer service requests and inquiries of MTA products and services.

Scheduled appointments for installation of Internet, phone and TV. Worked in a very fast paced call center environment.

Cashiered and accepted payments from customers for MTA services.

Managed the switch board for all calls coming into MTA.

Alaska Communications Anchorage, AK Wireless Billing Representative 01/1999 to 04/2001

Responsible for maintaining monthly wireless bills for customers. Entered in data for the upcoming bill cycles.

Education
High School Diploma 1998 Colony High School, Palmer, Alaska, United States
Some College: Business Management University of Alaska Anchorage, Anchorage, Alaska, United States
Awards

CH2MHILL Reward and Recognitions (1) for always having a positive attitude that I am consistently known for, and my willingness to go above and beyond to assure seamless travel which allows everyone to sleep easy at night. My peers have noticed and so have my Supervisors.

(2)Received a reward from my Supervisor Jackie Graeber for being a key player in the transition team with moving the travel position from the North Slope to Anchorage. Maintaining a positive attitude and did whatever needed to be done to ensure that the transition was a success. My time and efforts are appreciated by all.


Top Sales Performer with Matanuska Telephone Association: I was recognized by my Supervisors and CEO for being a top sales performer for several years in a row. I brought in large amounts of revenue as a Network Account Executive and as a Residential Sales Representative.

Affiliations
  • Member of the Pirate Safety Committee through BP
Certifications
  • NSTC Certified
  • Valid AK Driver's License
  • Ford Warranty Certified
References
  • Kerry Antonovich (co-worker-Business Sales Supervisor)
  • Matanuska Telephone Association
  • Cell: 907-354-8610
  • Email: k.antonovich@mtaonline.net

  • Jackie Kenshalo (co-worker-Marketing Director)
  • Matanuska Telephone Association
  • Cell: 907-355-1363
  • Email: j.kenshalo@mtaonline.net

  • Zachary Walker (co-worker-VDIS Administrator)
  • CH2MHILL
  • Cell: 907-631-1954
  • Email: zacharyw92@gmail.com

  • Keith Stevens, (co-worker-Fluids Coordinator)
  • CH2MHILL
  • Cell: 907-841-2013
  • Email: keith.stevens@ch2m.com


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